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I am a Defense Logistics professional working for the Supreme Headquarters Allied Powers Europe. I am also assigned as Assistant Professor and researcher at Lusófona University. In this role, I was recognized in 2023 and 2024 by the Stanford-Elsevier ranking as one of the top 2% scientists in the world. My passion is to guide and train the next generation of practitioners and researchers. I do this by stimulating curiosity and the creation of new knowledge, particularly in multi-domain operations, political-military affairs, and technological innovation. My contribution aims to enhance global security, promote sustainable development, and inform evidence-based policymaking, helping to shape a safer and more resilient future.
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Identificação

Identificação pessoal

Nome completo
João Carlos Gonçalves dos Reis

Nomes de citação

  • Reis, João

Identificadores de autor

Ciência ID
4A1F-8ACA-192B
ORCID iD
0000-0002-8504-0065
Google Scholar ID
https://scholar.google.com/citations?user=gCkL6jUAAAAJ&hl=en
Researcher Id
L-6686-2017
Scopus Author Id
57204698523

Endereços de correio eletrónico

  • reis.joao@ua.pt (Profissional)
  • joao.reis@ulusofona.pt (Profissional)

Moradas

  • Departamento de Economia, Gestão, Engenharia Industrial e Turismo, Universidade de Aveiro, Campus Universitário de Santiago, 3810-193, Aveiro, Aveiro, Portugal (Profissional)
  • Universidade Lusófona, Campo Grande, 376, 1749-024 , Lisboa, Lisboa, Portugal (Profissional)

Websites

Domínios de atuação

  • Ciências da Engenharia e Tecnologias

Idiomas

Idioma Conversação Leitura Escrita Compreensão Peer-review
Inglês Utilizador proficiente (C1) Utilizador proficiente (C1) Utilizador proficiente (C1) Utilizador proficiente (C1) Utilizador proficiente (C1)
Português Utilizador proficiente (C2) Utilizador proficiente (C2) Utilizador proficiente (C2) Utilizador proficiente (C2) Utilizador proficiente (C2)
Formação
Grau Classificação
2025/01
Concluído
 Gestão (Título de Agregado)
ISEG Lisbon School of Economics and Management, Portugal
"From Sociotechnical Systems to Sustentabilily: Integrating Green Practices into Military Logistics" (TESE/DISSERTAÇÃO)
 Aprovado
2020 - 2023
Concluído
 Ciências Militares (Doutoramento)
Instituto Universitário Militar, Portugal
"Development of an N-helix Innovation Model for the Portuguese Defense Industry" (TESE/DISSERTAÇÃO)
 Aprovado com Distinção
2023
Concluído
 Ciência Política (Doutoramento)
Universidade de Aveiro, Portugal
"Da investigação em inteligência artificial à e-democracia: contribuições para a governação política e modernização do Estado" (TESE/DISSERTAÇÃO)
 Aprovado
2017
Concluído
 Ciências Militares (Mestrado)
Especialização em Especialidade: Infantaria
Academia Militar, Portugal
"O uso das operações especiais portuguesas como instrumento de política externa: O estudo de caso do Afeganistão (2015)" (TESE/DISSERTAÇÃO)
2015
Concluído
 Gestão (Licenciatura)
Especialização em Finanças Empresariais
Universidade Aberta, Portugal
 13
2015
Concluído
 Operações Militares (subárea Logística Militar) e Técnicas e Tecnologias Militares (Título de especialista)
Academia Militar, Portugal
2013
Concluído
 Engenharia e Gestão Industrial (Doutoramento)
Universidade de Aveiro, Portugal
"Omni-channel services in the banking industry: qualitative multi-method research" (TESE/DISSERTAÇÃO)
 Aprovado
2011
Concluído
 Gestão (Mestrado)
Universidade Católica Portuguesa, Portugal
2005
Concluído
 Ciências Militares (Licenciatura)
Especialização em Infantaria
Academia Militar, Portugal
 13
Percurso profissional

Ciência

Categoria Profissional
Instituição de acolhimento 		Empregador
2023/06/01 - Atual Investigador (Investigação) Universidade Lusófona, Portugal
RCM2+ Centro de Investigação em Gestão de Ativos e Engenharia de Sistemas, Portugal

Docência no Ensino Superior

Categoria Profissional
Instituição de acolhimento 		Empregador
2020 - Atual Professor Auxiliar (Docente Universitário) Universidade Lusófona, Portugal
2015 - 2024/11 Professor Auxiliar (Docente Universitário) Academia Militar, Portugal
2018 - 2024 Professor Adjunto Convidado (Docente Ensino Superior Politécnico) Instituto Superior de Gestão e Administração de Santarém, Portugal
2019/02 - 2020 Professor Auxiliar Convidado (Docente Universitário) Universidade de Aveiro, Portugal

Outros

Categoria Profissional
Instituição de acolhimento 		Empregador
2005/09/01 - 2024/11 Senior Officer - Lieutenant colonel (OF4) Estado-Maior-General das Forças Armadas, Portugal
Academia Militar - Campus da Amadora, Portugal
Projetos

Projeto

Designação Financiadores
2020 - 2023 Military Gender Studies
2020-1-PT01-KA203-078544
 Erasmus Plus
2020 - 2022 O´Bias Overcomming Gender Bias in Career Opportunities
2020-1-PT01-KA204-078826
 Erasmus Plus
Produções

Publicações

Artigo em conferência
  1. Pedro Carmona Marques; Raphaela Vidal; Reis, João; Ana Dias ; Wesley Douglas Oliveira Silva; Marcele Elisa Fontana. Autor correspondente: Pedro Carmona Marques. "Circular economy and sustainability in industry 5.0 – A research agenda (aceito)". Trabalho apresentado em 5th International Conference on Quality Innovation and Sustainability – ICQIS2024, in Lisbon, Portugal., 2024.
  2. Marlene Amorim; Mário Rodrigues; João Reis; Yuval Cohen. "EXPLORING THE IMPORTANCE OF ADDRESSING E-PROFESSIONALISM COMPETENCIES IN THE EDUCATION OF YOUNG PROFESSIONALS". 2021.
    10.21125/iceri.2021.1700
  3. Thomé, A.M.T.; Barbastefano, R.G.; Scavarda, L.F.; Dos Reis, J.C.G.; Amorim, M.P.C.. "Preface". 2021.
  4. Thomé, A.M.T.; Barbastefano, R.G.; Scavarda, L.F.; Dos Reis, J.C.G.; Amorim, M.P.C.. "Preface". 2020.
  5. Reis, J.; Pinelas, S.; Melão, N.. "Preface". 2019.
  6. Reis, J.; Pinelas, S.; Melão, N.. "Preface". 2019.
  7. Joao Reis; Marlene Amorim; Nuno Melao. "Omni-channel service operations: Building technology-based business networks". 2017.
    10.1109/soli.2017.8120977
Artigo em revista
  1. João Reis. "European union defense and security strategy for space and ground-based systems against hybrid threats". Acta Astronautica (2024): https://doi.org/10.1016/j.actaastro.2024.09.003.
    10.1016/j.actaastro.2024.09.003
  2. Diogo Leocádio; Luís Malheiro; João Reis. "Artificial Intelligence in Auditing: A Conceptual Framework for Auditing Practices". Administrative Sciences (2024): https://doi.org/10.3390/admsci14100238.
    10.3390/admsci14100238
  3. Alexandre Martins; Inácio Fonseca; José Torres Farinha; João Reis; António J. Marques Cardoso. "Prediction maintenance based on vibration analysis and deep learning — A case study of a drying press supported on a Hidden Markov Model". Applied Soft Computing (2024): https://doi.org/10.1016/j.asoc.2024.111885.
    10.1016/j.asoc.2024.111885
  4. João Reis; Paulo Machado; Isabela-Anda Dragomir; Luís Malheiro; David Pascoal Rosado. "Enhancing equity, diversity and inclusion in the European Union military schools and academies through collaborative initiatives and gender policy reform". European Journal of Education (2024): https://doi.org/10.1111/ejed.12728.
    10.1111/ejed.12728
  5. João Reis; Michal Ptaszynski. "EU space security–An 8-Step online discourse analysis to decode hybrid threats". PLOS ONE (2024): https://doi.org/10.1371/journal.pone.0303524.
    10.1371/journal.pone.0303524
  6. Diogo Leocádio; Luís Malheiro; João Carlos Gonçalves dos Reis. "Auditors in the digital age: a systematic literature review". Digital Transformation and Society (2024): https://doi.org/10.1108/DTS-02-2024-0014.
    10.1108/DTS-02-2024-0014
  7. João Reis. "Customer service through AI-Powered human-robot relationships: Where are we now? The case of Henn na cafe, Japan". Technology in Society (2024): https://doi.org/10.1016/j.techsoc.2024.102570.
    10.1016/j.techsoc.2024.102570
  8. Adriane Cavalieri; João Reis; Marlene Amorim. "Socioenvironmental assessment and application process for IOT: A comprehensive approach". Journal of Cleaner Production (2024): https://doi.org/10.1016/j.jclepro.2023.140348.
    10.1016/j.jclepro.2023.140348
  9. Diogo Leocádio; Leonel Guedes; José Oliveira; João Reis; Nuno Melão. "Customer Service with AI-Powered Human-Robot Collaboration (HRC): A Literature Review". Procedia Computer Science (2024): http://dx.doi.org/10.1016/j.procs.2024.01.120.
    10.1016/j.procs.2024.01.120
  10. Diogo Leocádio; Leonel Guedes; José Oliveira; João Reis; Nuno Melão. "Servitization in Digital Age: A Systematic Literature Review". Procedia Computer Science (2024): http://dx.doi.org/10.1016/j.procs.2024.02.071.
    10.1016/j.procs.2024.02.071
  11. João Reis. "Exploring Applications and Practical Examples by Streamlining Material Requirements Planning (MRP) with Python". Logistics (2023): https://doi.org/10.3390/logistics7040091.
    10.3390/logistics7040091
  12. Bárbara Ferreira; João Carlos Gonçalves dos Reis. "A Systematic Literature Review on the Application of Automation in Logistics". Logistics (2023): https://www.mdpi.com/2305-6290/7/4/80.
    10.3390/logistics7040080
  13. Luís Malheiro; Fernando Bessa; João Reis. "Exploring Gender Perspectives Among Gendarmerie and Army Cadets at the Portuguese Military Academy: A Comprehensive Analysis". Sexuality & Culture (2023): https://doi.org/10.1007/s12119-023-10137-4.
    10.1007/s12119-023-10137-4
  14. Luís Malheiro; Fernando Bessa; João Reis; Luís Saraiva; Sofia Menezes; Paulo Machado; Paulo Gomes; Diogo Silva. "The implementation of the Women, Peace and Security (WPS) agenda in the European Gendarmerie Forces". International Journal of Police Science & Management (2023): https://doi.org/10.1177/14613557231199329.
    10.1177/14613557231199329
  15. P. Carmona Marques; Joao Reis; Ricardo Santos. "Artificial Intelligence and disruptive technologies in Service Systems: a bibliometric analysis". International Journal of Innovation and Technology Management (2023): http://dx.doi.org/10.1142/s0219877023300033.
    10.1142/s0219877023300033
  16. Joana Costa; Inês Amorim; João Reis; Nuno Melão. "User communities: from nice-to-have to must-have". Journal of Innovation and Entrepreneurship (2023): https://doi.org/10.1186/s13731-023-00292-1.
    10.1186/s13731-023-00292-1
  17. Alexandre Martins; Inácio Fonseca; José Torres Farinha; João Reis; António J. Marques Cardoso. "Online Monitoring of Sensor Calibration Status to Support Condition-Based Maintenance". Sensors (2023): https://doi.org/10.3390/s23052402.
    10.3390/s23052402
  18. João Carlos Gonçalves dos Reis; Nuno Melão. "Digital transformation: A meta-review and guidelines for future research". Heliyon (2023): e12834-e12834. http://dx.doi.org/10.1016/j.heliyon.2023.e12834.
    10.1016/j.heliyon.2023.e12834
  19. Yuval Cohen; Marlene Amorim; João Carlos Gonçalves dos Reis. "Artificial Intelligence Trends and Applications in Service Systems". Applied Sciences 12 24 (2022): 13032-13032. http://dx.doi.org/10.3390/app122413032.
    10.3390/app122413032
  20. João Carlos Gonçalves dos Reis; David Pascoal Rosado; Diogo Freitas Ribeiro; Nuno Melão. "Quintuple Helix Innovation Model for the European Union Defense Industry—An Empirical Research". Sustainability 14 24 (2022): 16499-16499. http://dx.doi.org/10.3390/su142416499.
    10.3390/su142416499
  21. João Carlos Gonçalves dos Reis; David Pascoal Rosado; Yuval Cohen; César Pousa; Adriane Cavalieri. "Green Defense Industries in the European Union: The Case of the Battle Dress Uniform for Circular Economy". Sustainability (2022): https://www.mdpi.com/2071-1050/14/20/13018.
    https://doi.org/10.3390/su142013018
  22. João Carlos Gonçalves dos Reis; Pedro Alexandre Marques; P. Carmona Marques. "Where Are Smart Cities Heading? A Meta-Review and Guidelines for Future Research". Applied Sciences (2022): https://www.mdpi.com/2076-3417/12/16/8328.
    10.3390/app12168328
  23. Adriane Monteiro Cavalieri Barbosa; João Carlos Gonçalves dos Reis; Marlene Amorim. "A Conceptual Model Proposal to Assess the Effectiveness of IoT in Sustainability Orientation in Manufacturing Industry: An Environmental and Social Focus". Applied Sciences (2022): https://www.mdpi.com/2076-3417/12/11/5661.
    10.3390/app12115661
  24. Pedro Alexandre Marques; Diana Jorge; João Carlos Gonçalves dos Reis. "Using Lean to Improve Operational Performance in a Retail Store and E-Commerce Service: A Portuguese Case Study". Sustainability (2022): https://www.mdpi.com/2071-1050/14/10/5913.
    10.3390/su14105913
  25. Jorge Tello-Gamarra; Diogo Marcelino Teixeira; ANDRÉ ANDRADE LONGARAY; João Carlos Gonçalves dos Reis; Martin Hernani-Merino. "Fintechs and Institutions: A Systematic Literature Review and Future Research Agenda". Journal of Theoretical and Applied Electronic Commerce Research (2022): https://www.mdpi.com/0718-1876/17/2/38.
    10.3390/jtaer17020038
  26. Luís Malheiro; Sofia Menezes; Reis, João; Paulo Machado; Ana Romão; Fernando Bessa. "A Igualdade de Género na União Europeia: a implementação da agenda mulheres, paz e segurança". RISTI - Revista Ibérica de Sistemas e Tecnologias de Informação Iberian Journal of Information Systems and Technologies 49 4 (2022): 28-50.
    Publicado
  27. Bruno Lopes Martinho; João Carlos Gonçalves dos Reis. "United Nations (UN) Disaster Risk Reduction Framework: Case Study of the Portuguese Army on UN Challenges in the Context of Sustainable Risk Mitigation". Sustainability (2022): https://www.mdpi.com/2071-1050/14/3/1834.
    10.3390/su14031834
  28. João Reis; Nuno Melão; Joana Costa; Bohuslav Pernica. "Defence industries and open innovation: ways to increase military capabilities of the Portuguese ground forces". Defence Studies (2022): 1-24. https://doi.org/10.1080/14702436.2022.2033117.
    10.1080/14702436.2022.2033117
  29. Malheiro, L.; Menezes, S.; Reis, J.; Machado, P.; Romão, A.; Bessa, F.. "Gender Equality in the European Union: the implementation of the women, peace, and security agenda,A Igualdade de Género na União Europeia: a implementação da agenda mulheres, paz e segurança". RISTI - Revista Iberica de Sistemas e Tecnologias de Informacao 2022 E49 (2022): 28-50. http://www.scopus.com/inward/record.url?eid=2-s2.0-85136307328&partnerID=MN8TOARS.
  30. Joana Costa; Diana Cancela; João Reis. "Neverland or Tomorrowland? Addressing (In)compatibility among the SDG Pillars in Europe". International Journal of Environmental Research and Public Health (2021): https://doi.org/10.3390/ijerph182211858.
    10.3390/ijerph182211858
  31. João Carlos Gonçalves dos Reis. "Civil-Military Cooperation: Integrated Logistics in Response to the COVID-19 Crisis". Logistics (2021): https://www.mdpi.com/2305-6290/5/4/79.
    10.3390/logistics5040079
  32. Alexandre Martins; Inácio Fonseca; José Torres Farinha; João Carlos Gonçalves dos Reis; Cardoso, A. J. M.. "Maintenance Prediction through Sensing Using Hidden Markov Models—A Case Study". Applied Sciences (2021): https://www.mdpi.com/2076-3417/11/16/7685.
    10.3390/app11167685
  33. Sérgio Abílio Sabonete; Helga Santa Comba Lopes; David Pascoal Rosado; João Carlos Gonçalves dos Reis. "Quality of Work Life According to Walton’s Model: Case Study of the Higher Institute of Defense Studies of Mozambique". Social Sciences 10 7 (2021): 244-244. https://doi.org/10.3390/socsci10070244.
    10.3390/socsci10070244
  34. João Carlos Gonçalves dos Reis; Yuval Cohen; Nuno Melão; Joana Costa; Diana Jorge. "High-Tech Defense Industries: Developing Autonomous Intelligent Systems". Applied Sciences (2021): https://www.mdpi.com/2076-3417/11/11/4920.
    10.3390/app11114920
  35. Jorge Fernandes; João Carlos Gonçalves dos Reis; Nuno Melão; Leonor Teixeira; Marlene Amorim. "The Role of Industry 4.0 and BPMN in the Arise of Condition-Based and Predictive Maintenance: A Case Study in the Automotive Industry". Applied Sciences (2021): https://www.mdpi.com/2076-3417/11/8/3438.
    10.3390/app11083438
  36. João Carlos Gonçalves dos Reis; Marlene Amorim; Nuno Melão; Yuval Cohen; Joana Costa. "Counterintelligence Technologies: An Exploratory Case Study of Preliminary Credibility Assessment Screening System in the Afghan National Defense and Security Forces". Information (2021): https://www.mdpi.com/2078-2489/12/3/122.
    10.3390/info12030122
  37. Joana Costa; Ana Rita Neves; João Carlos Gonçalves dos Reis. "Two Sides of the Same Coin. University-Industry Collaboration and Open Innovation as Enhancers of Firm Performance". Sustainability (2021): https://www.mdpi.com/2071-1050/13/7/3866.
    10.3390/su13073866
  38. Adriane Cavalieri; João Carlos Gonçalves dos Reis; Marlene Amorim. "Circular Economy and Internet of Things: Mapping Science of Case Studies in Manufacturing Industry". Sustainability (2021): https://www.mdpi.com/2071-1050/13/6/3299.
    10.3390/su13063299
  39. João Carlos Gonçalves dos Reis. "Politics, Power, and Influence: Defense Industries in the Post-Cold War". Social Sciences 10 1 (2021): 10-10. https://doi.org/10.3390/socsci10010010.
    10.3390/socsci10010010
  40. João Reis; Paula Espírito Santo; Nuno Melão. "Influence of artificial intelligence on public employment and its impact on politics: a systematic literature review". Brazilian Journal of Operations & Production Management 18 3 (2021): https://doi.org/10.14488%2Fbjopm.2021.010.
    10.14488/bjopm.2021.010
  41. Nuno Melão; João Reis. "Social networks in personnel selection: profile features analyzed and issues faced by hiring professionals". Procedia Computer Science 181 (2021): 42-50. https://doi.org/10.1016%2Fj.procs.2021.01.097.
    10.1016/j.procs.2021.01.097
  42. Antonio Márcio Tavares Thomé; Rafael Barbastefano; João Carlos Gonçalves dos Reis; Luiz Felipe Scavarda; Francisco Gaudêncio Mendonça Freires. "Industrial Engineering and Operations Management a view from IJCIEOM 2020-2021". Brazilian Journal of Operations & Production Management 18 3 (2021): e20211221-e20211221. https://doi.org/10.14488%2Fbjopm.2021.033.
    10.14488/bjopm.2021.033
  43. Ana Rita Neves; Joana Costa; João Reis. "Using a Systematic Literature Review to Build a Framework for University-Industry Linkages using Open Innovation". Procedia Computer Science 181 (2021): 23-33. https://doi.org/10.1016%2Fj.procs.2021.01.095.
    10.1016/j.procs.2021.01.095
  44. Reis, J.. "Democracy and the challenges of globalisation: a theoretical framework". Sri Lanka Journal of Social Sciences 42 2 (2021): 123-132. http://www.scopus.com/inward/record.url?eid=2-s2.0-85133957429&partnerID=MN8TOARS.
    10.4038/sljss.v44i2.7985
  45. Reis, J.; Melão, N.. "The path to digital transformation: Overcoming prejudice in the digital era with service operations". International Journal of Services and Operations Management 39 1 (2021): 81-97. http://www.scopus.com/inward/record.url?eid=2-s2.0-85106703556&partnerID=MN8TOARS.
    10.1504/IJSOM.2021.115188
  46. Santos, R.; Reis, J.; Kazanecka, A.; Nowakowska, M.. "Exploratory Theoretical Model for the Implementation of Electric Vehicles: The Case Study of the Portuguese Army,Desenvolvimento de um Modelo Teórico–Conceptual para Implementação de Veículos Elétricos: Estudo de Caso do Exército Português". RISTI - Revista Iberica de Sistemas e Tecnologias de Informacao 2021 E43 (2021): 1-14. http://www.scopus.com/inward/record.url?eid=2-s2.0-85124386880&partnerID=MN8TOARS.
  47. João Reis; Paula Santo; Nuno Melão. "Artificial Intelligence Research and Its Contributions to the European Union’s Political Governance: Comparative Study between Member States". Social Sciences (2020): https://doi.org/10.3390/socsci9110207.
    10.3390/socsci9110207
  48. João Reis; Nuno Melão; Juliana Salvadorinho; Bárbara Soares; Ana Rosete. "Service robots in the hospitality industry: The case of Henn-na hotel, Japan". Technology in Society 63 (2020): 101423-101423. https://doi.org/10.1016/j.techsoc.2020.101423.
    10.1016/j.techsoc.2020.101423
  49. João Reis; Paula Santo; Nuno Melão. "Impact of Artificial Intelligence Research on Politics of the European Union Member States: The Case Study of Portugal". Sustainability 12 17 (2020): 6708-6708. https://doi.org/10.3390%2Fsu12176708.
    10.3390/su12176708
  50. Reis, João. "Selecting talent using social networks: A mixed-methods study". Heliyon (2020): http://dx.doi.org/10.1016/j.heliyon.2020.e03723.
    10.1016/j.heliyon.2020.e03723
  51. Reis, João. "Sustainable economies: Using a macro-economic model to predict how the default rate is affected under economic stress scenarios". Sustainable Futures (2020): http://dx.doi.org/10.1016/j.sftr.2020.100011.
    10.1016/j.sftr.2020.100011
  52. Reis, João. "The path to digital transformation: overcoming prejudice in the digital era with service operations". International Journal of Services and Operations Management (2020): http://dx.doi.org/10.1504/ijsom.2020.10023943.
    10.1504/ijsom.2020.10023943
  53. Reis, J.C.G.. "Counterintelligence in Afghanistan: Preliminary credibility assessment screening system". Advances in Military Technology 15 1 (2020): 43-53. http://www.scopus.com/inward/record.url?eid=2-s2.0-85090711825&partnerID=MN8TOARS.
    10.3849/aimt.01343
  54. Reis, João. "Gender Inequalities in the Military Service: A Systematic Literature Review". Sexuality & Culture (2019): http://dx.doi.org/10.1007/s12119-019-09662-y.
    10.1007/s12119-019-09662-y
  55. Marlene Amorim; Yuval Cohen; João Reis; Mário Rodrigues. "Exploring Opportunities for Artificial Emotional Intelligence in Service Production Systems". IFAC-PapersOnLine 52 13 (2019): 1145-1149. https://doi.org/10.1016%2Fj.ifacol.2019.11.350.
    10.1016/j.ifacol.2019.11.350
  56. Joao Reis. "Implementing electric vehicles in public services: a case study research". International Journal of Electric and Hybrid Vehicles 11 3 (2019): 205-205. https://doi.org/10.1504%2Fijehv.2019.101297.
    10.1504/ijehv.2019.101297
  57. João Reis; Vasco Ribeiro Santos; Marlene Amorim; Nuno Melão. "Addressing Service Failure and Recovery in Digital Service Systems: Opportunities and Challenges". Journal of Reviews on Global Economics 8 (2019): 1654-1661. https://doi.org/10.6000%2F1929-7092.2019.08.149.
    10.6000/1929-7092.2019.08.149
  58. João Reis; Marlene Amorim; Nuno Melão; Reis, J.; Amorim, M.; Melão, N.. "Service failure and recovery in technology-based business networks". International Journal of Quality and Service Sciences (2018): https://doi.org/10.1108%2Fijqss-10-2017-0094.
    10.1108/ijqss-10-2017-0094
  59. João Reis; Marlene Amorim; Nuno Melão. "Multichannel service failure and recovery in a O2O era: A qualitative multi-method research in the banking services industry". International Journal of Production Economics (2018): https://doi.org/10.1016%2Fj.ijpe.2018.07.001.
    10.1016/j.ijpe.2018.07.001
  60. João Carlos Gonçalves dos Reis. "Omni-channel Service Architectures in a Technology-based Business Network: An Empirical Insight". (2018): https://publons.com/publon/17534464/.
    10.1007/978-3-030-00713-3_3
  61. Reis, Joao; Amorim, Marlene; Melao, Nuno. "Omni-channel Service Operations: Building Technology-based Business Networks". IEEE International Conference on Service Operations and Logistics, and Informatics (SOLI) (2017): https://publons.com/publon/1707121/.
    10.1109/SOLI.2017.8120977
  62. João Carlos Gonçalves dos Reis. "Desenho e controlo de serviços multicanal: Um estudo de caso de um banco português". Revista Portuguesa E Brasileira de Gestão (2012): https://publons.com/publon/1707120/.
Capítulo de livro
  1. João Reis; Joana Costa; Pedro Marques; Francisco Silva Pinto; Ricardo J. G. Mateus. "Sustainable Transport: A Systematic Literature Review". 2024.
    10.1007/978-3-031-38241-3_98
  2. Ricardo J. G. Mateus; Francisco Silva Pinto; Judith Fauth; Miguel Azenha; José Granja; Ricardo Veludo; Bruno Muniz; João Reis; Pedro Marques. "Improving Regulations for Automated Design Checking Through Decision Analysis Good Practices: A Conceptual Application to the Construction Sector". 2024.
    10.1007/978-3-031-38241-3_19
  3. Nuno Rosário; Nuno Melão; João Reis. "Sustainable Crowdfunding: Value-Adding or Greenwashing?". 2024.
    10.1007/978-3-031-60221-4_28
  4. João Barros; João Henriques; João Reis; David Pascoal Rosado; Nuno Melão. "Unmanned Aerial Systems: A Systematic Literature Review". 2024.
    10.1007/978-3-031-54235-0_8
  5. Marisa Lopes; João Reis; Nuno Melão; Joana Costa. "Towards Digital Transformation: A Case Study to Identify and Mitigate COVID-19 in the Retail Industry". 2023.
    10.1007/978-3-031-12914-8_29
  6. Bárbara Ferreira; João Reis. "Artificial Intelligence in Supply Chain Management: A Systematic Literature Review and Guidelines for Future Research". 2023.
    10.1007/978-3-031-47058-5_27
  7. Adriane Cavalieri; João Reis; Marlene Amorim. "Socioenvironmental Effectiveness of IoT: Structure and Elements of a Proposal Assessment Tool". 2023.
    10.1007/978-3-031-47058-5_12
  8. Marta Nowakowska; Kornel Kantoch; João Reis; Aneta Kazanecka. "Chosen Aspects of Cultural Awareness Training in the Military. Case Study of Polish Troops’ Training in the years 2003–2020". 2022.
    10.1007/978-981-16-4884-7_27
  9. RIVERA, RMF; Marlene Amorim; João Carlos Gonçalves dos Reis. "Technological Disruption in Grocery Retail: An Overview of the Last Decade (2012–2021)". 313-331. Springer International Publishing, 2022.
    10.1007/978-3-031-14763-0_25
  10. Henrricco Nieves Pujol Tucci; Geraldo Cardoso de Oliveira Neto; Flavio Luiz Rodrigues; Marlene Amorim; João Reis. "Cleaner Production with Economic and Environmental Assessment: A Case Study in an Aeronautical Workshop". 2021.
    10.1007/978-3-030-78570-3_30
  11. Adriane Cavalieri; Marlene Amorim; João Reis. "Eco-Innovation and Digital Transformation Relationship: Circular Economy as a Focal Point". 2021.
    10.1007/978-3-030-78570-3_4
  12. Roberto Rivera; Marlene Amorim; João Reis. "Public Transport Systems and its Impact on Sustainable Smart Cities: A Systematic Review". 2021.
    10.1007/978-3-030-78570-3_3
  13. Joana Costa; Pedro Freire; João Reis. "Open Innovation and User-Community as Enhancers of Sustainable Innovation Ecosystems". 2021.
    10.1007/978-3-030-78570-3_5
  14. Reis, João. "Service Robots in the Hospitality Industry: An Exploratory Literature Review". 2020.
    10.1007/978-3-030-38724-2_13
  15. Reis, João. "Digitalization: A Literature Review and Research Agenda". 2020.
    10.1007/978-3-030-43616-2_47
  16. Reis, João; João Reis; Paula Espírito Santo; Nuno Melão. "Artificial Intelligence in Service Delivery Systems: A Systematic Literature Review". 2020.
    10.1007/978-3-030-45688-7_23
  17. Aneta Kazanecka; Wojciech Kazanecki; Joao Reis; Marta Nowakowska. "Geopolitical Perspective on the Sea: Key Highlights from the Past and for the Future". 497-506. Springer Singapore, 2020.
    10.1007/978-981-15-4875-8_43
  18. Marta Nowakowska; João Reis; Aneta Kazanecka. "Cultural Awareness for Civilian-Military Cooperation in Sub-Saharan Africa". 293-303. Springer Singapore, 2020.
    10.1007/978-981-15-4875-8_26
Edição de livro
  1. Reis, João; Pinho, Tiago Torres; Barbosa, Vítor; Luís Barreto; Moreira, Sandrina Berthault; Pardal, Pedro; Nabais, João Lemos; Carlos Mata; Ana Mendes, ed. 4th international conference on quality innovation and sustainability (ICQIS 2023): book of abstracts. Portugal: IPS. 2023.
    Publicado
Livro
  1. Driving Quality Management and Sustainability in VUCA Environments. 2024.
    10.1007/978-3-031-52723-4
  2. Paulo Machado; Sofia Menezes; Reis, João; Ana Romão; Ramona-Elena Herman; Stefania Bumbuc; Isabela-Anda Dragomir; et al. Military Gender Studies (MGS) Army Handbook. Porto: 5 Livros. 2023.
    Publicado
  3. João Carlos Gonçalves dos Reis. Industrial Engineering and Operations Management. Springer International Publishing. 2022.
    10.1007/978-3-031-14763-0
  4. João Carlos Gonçalves dos Reis. NATO Mission Iraq-Advisor Handbook. 2022.
  5. Antônio Márcio Tavares Thomé; Rafael Garcia Barbastefano; Luiz Felipe Scavarda; João Carlos Gonçalves dos Reis; Marlene Paula Castro Amorim. Industrial Engineering and Operations Management. Springer International Publishing. 2021.
    10.1007/978-3-030-78570-3
  6. Reis, João. Industrial Engineering and Operations Management. Springer International Publishing. 2020.
    10.1007/978-3-030-56920-4
  7. João Reis; Sandra Pinelas; Nuno Melão. Industrial Engineering and Operations Management I. Springer International Publishing. 2019.
    10.1007/978-3-030-14969-7
  8. João Reis; Sandra Pinelas; Nuno Melão. Industrial Engineering and Operations Management II. Springer International Publishing. 2019.
    10.1007/978-3-030-14973-4
  9. Reis, J.; Amorim, M.; Melão, N.. New ways to deal with omni-channel services: Opening the door to synergies, or problems in the horizon?. 2017.
    10.1007/978-3-319-56925-3_5
  10. Reis, J.; Amorim, M.; Melão, N.. Disclosing paths for multi-channel service research: A contemporaneous phenomenon and guidelines for future investigations. 2015.
    10.1007/978-3-319-14980-6_23

Outros

Outra produção
  1. Impacts of COVID-19 in Retail: A Case Study Research. 2021. Marisa Lopes; Joao Reis. https://doi.org/10.23919%2Fcisti52073.2021.9476594.
    10.23919/cisti52073.2021.9476594
  2. Technological Evolution in Grocery Retail: A Systematic Literature Review. 2021. Roberto Rivera; Marlene Amorim; Joao Reis. https://doi.org/10.23919%2Fcisti52073.2021.9476598.
    10.23919/cisti52073.2021.9476598
  3. The Influence of COVID-19 in Retail: A Systematic Literature Review. 2021. Marisa Lopes; João Reis. https://doi.org/10.1007%2F978-3-030-72651-5_17.
    10.1007/978-3-030-72651-5_17
  4. Robotic Services in Smart Cities: An Exploratory Literature Review. 2020. Roberto Rivera; Marlene Amorim; Joao Reis. https://doi.org/10.23919%2Fcisti49556.2020.9141099.
    10.23919/cisti49556.2020.9141099
  5. Using Social Networks in Personnel Selection: A Survey of Human Resource Professionals. 2020. Nuno Melao; Joao Reis. https://doi.org/10.23919%2Fcisti49556.2020.9140854.
    10.23919/cisti49556.2020.9140854
  6. Military Training Mission in Iraq: An Exploratory Case Study Research. 2020. João Reis; Bruno Reis; Marta Nowakowska; Aneta Kazanecka. https://doi.org/10.1007%2F978-981-15-4875-8_25.
    10.1007/978-981-15-4875-8_25
  7. Empirical Analysis of Call Center Load & Service Level for Shift Planning. 2020. Yuval Cohen; Joao Reis; Marlene Amorim. https://doi.org/10.1007%2F978-3-030-38724-2_6.
    10.1007/978-3-030-38724-2_6
  8. Artificial Intelligence Theory in Service Management. 2020. João Reis; Paula Espírito Santo; Nuno Melão. https://doi.org/10.1007%2F978-3-030-38724-2_10.
    10.1007/978-3-030-38724-2_10
  9. Impacts of Artificial Intelligence on Public Administration: A Systematic Literature Review. 2019. Joao Reis; Paula Espirito Santo; Nuno Melao. https://doi.org/10.23919%2Fcisti.2019.8760893.
    10.23919/cisti.2019.8760893
  10. The Obstacles Women Face in Gaining Access to Special Operations Forces. 2019. João Reis; Rafael Gonçalves; Sofia Menezes; Manuela Kaczynska. https://doi.org/10.1007%2F978-981-13-9155-2_23.
    10.1007/978-981-13-9155-2_23
  11. The Portuguese Special Operations Forces as Instrument of Foreign Policy: The Case Study of Afghanistan. 2019. João Reis; Sofia Menezes. https://doi.org/10.1007%2F978-981-13-9155-2_20.
    10.1007/978-981-13-9155-2_20
  12. Digital Transformation: A Literature Review and Guidelines for Future Research. 2018. João Reis; Marlene Amorim; Nuno Melão; Patrícia Matos. https://doi.org/10.1007%2F978-3-319-77703-0_41.
    10.1007/978-3-319-77703-0_41
Distinções

Prémio

2024 Investigação em Ciências Militares
Instituto Universitário Militar, Portugal
2024 Melhor Investigação em Administração Pública
Instituto Nacional de Administração, Portugal
2022 Investigação em Ciências Militares
Instituto Universitário Militar, Portugal
2021 Investigação em Ciências Militares
Instituto Universitário Militar, Portugal