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Sandra Costa completed her PhD in Management (Organizational Behavior) in 2016/11/04 by Nova School of Business and Economics. She holds a Master in Social and Organizational Psychology from ISPA. She is an Assistant Professor in ISCTE Business School. Published in international journals such as Annual Review of Organizational Psychology and Organizational behavior, Journal of Vocational Behavior and British Journal of Management. Her research interest are in employment relationship, health, and forgiveness. She is now Principal Investigator in a Foundation for Science and Technology -funded project.
Identification

Personal identification

Full name
Sandra Costa

Citation names

  • Costa, Sandra

Author identifiers

Ciência ID
2D10-1268-0C56
ORCID iD
0000-0002-3668-8041

Email addresses

  • sandra.costa@iscte-iul.pt (Professional)

Addresses

  • ISCTE Business School - Building II – Avenida das Forças Armadas, 1649-026, Lisbon, Lisbon, Portugal (Professional)

Websites

Knowledge fields

  • Social Sciences - Economics and Business - Business and Management

Languages

Language Speaking Reading Writing Listening Peer-review
English Proficiency (C2) Proficiency (C2) Proficiency (C2) Proficiency (C2) Proficiency (C2)
Portuguese (Mother tongue)
Education
Degree Classification
2012/01/01 - 2016/11/04
Concluded
 Doutoramento em Gestão (Doutoramento)
Universidade Nova de Lisboa, Portugal
"Psychological contract breach: defining mechanisms and underlying boundary conditions " (THESIS/DISSERTATION)
 Aprovada com distinção e louvor
2005 - 2010
Concluded
 Mestrado Integrado em Psicologia Social e das Organizações (Mestrado)
Instituto Universitário de Ciências Psicológicas Sociais e da Vida, Portugal
"Capital Psicológico: o elo de ligação entre cultura empreendedora e desempenho? (Positive Psychological Capital: the explanatory link between the entrepreneurial culture and performance?)" (THESIS/DISSERTATION)
Affiliation

Teaching in Higher Education

Category
Host institution 		Employer
2021/02/01 - Current Assistant Professor (University Teacher) ISCTE Business School, Portugal
2018/07/01 - 2021/01/31 Assistant Professor (University Teacher) University of Liverpool Management School, United Kingdom
2019 - 2020 Invited Assistant Professor (University Teacher) Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
2016/10/01 - 2018/06/30 Invited Adjunct Teacher (Polytechnic Teacher) Instituto Português de Administração de Marketing de Lisboa, Portugal
2011/09 - 2018/01 Invited Assistant (University Teacher) Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
Projects

Grant

Designation Funders
2012/01 - 2016/05 Psychological Contracts in Times of Crisis: Underlying processes and effective tools
SFRH / BD / 77584 / 2011
Researcher
Governo da República Portuguesa Ministério da Ciência Tecnologia e Ensino Superior
Concluded
2011/04 - 2011/12/31 Organizational improvisation and risk taking: Antecedents, consequences and moderating factors
PTDC/PSI-PSO/111606/2009
Research Fellow
Fundação para a Ciência e a Tecnologia, Portugal
Concluded

Contract

Designation Funders
2023/03/01 - 2026/02/28 Exploitative Working Relationships: Impact on health and behaviour
2022.09289.PTDC
Principal investigator
ISCTE-Instituto Universitário de Lisboa Unidade de Investigação em Desenvolvimento Empresarial, Portugal
 Associação para a Inovação e Desenvolvimento da FCT
Ongoing

Other

Designation Funders
2020 - 2020 Graduate Research Internship Scheme
GRIS2020
Supervisor
University of Liverpool, United Kingdom
Concluded
Outputs

Publications

Book chapter
  1. Coyle-Shapiro, Jacqueline A-M; Costa, Sandra; Chang, Chiachi. "Psychological Contracts and Employee Health". In Handbook on Management and Employment Practices, 269-283. Springer International Publishing, 2022.
    10.1007/978-3-030-29010-8_12
  2. Costa, S.. "New Psychological Contracts, Old Breaches?". In Redefining the Psychological Contract in the Digital Era. Springer Nature, 2021.
    Published
  3. Neves, P.; Costa, S.; Sá, Carlos. "Mudança organizacional: Uma fusão em contexto hospitalar". In Comportamento Organizacional no Século XXI: Diálogos entre a gestão e a academia. --, Portugal: Editora RH, 2013.
    Published
Journal article
  1. Costa, Sandra; Daher, Pascale; Neves, Pedro; Velez, Maria João. "The interplay between ethical leadership and supervisor organizational embodiment on organizational identification and extra-role performance". European Journal of Work and Organizational Psychology (2021): 1-12. http://dx.doi.org/10.1080/1359432x.2021.1952988.
    Published • 10.1080/1359432x.2021.1952988
  2. Neves, P.; Pires, D.; Costa, S.. "Empowering to reduce intentions to resist future change: organization-based self-esteem as a boundary condition". British Journal of Management N/A (2021): https://onlinelibrary.wiley.com/journal/14678551.
    Published • 10.1111/1467-8551.12436
  3. Costa, S.; Coyle-Shapiro, J. A-M.. "What happens to others matters! An intra-individual processual approach to coworkers’ psychological contract violations". Group and Organization Management 46 2 (2021): 153-185. https://journals.sagepub.com/home/gom.
    Published • 10.1177%2F1059601121994016
  4. Jacqueline A.-M. Coyle-Shapiro; Costa, S.; Wiebke Doden; Chiachi Chang. "Psychological Contracts: Past, Present, and Future". Annual Review of Organizational Psychology and Organizational Behavior 6 1 (2019): 145-169. https://www.annualreviews.org/journal/orgpsych.
    Published • 10.1146/annurev-orgpsych-012218-015212
  5. Cunha, M. P.; Neves, P.; Clegg, S. R.; Costa, S.; Rego, A.. "Paradoxes of organizational change in a merger context". Qualitative Research in Organizations and Management 14 3 (2019): 217-240. http://www.emeraldinsight.com/loi/qrom.
    Published • 10.1108/QROM-05-2017-1532
  6. Costa, S.; Neves, P.. "Job insecurity and work outcomes: The role of psychological contract breach and positive psychological capital". Work & Stress 31 4 (2017): 375-394. https://www.tandfonline.com/loi/twst20.
    Published • 10.1080/02678373.2017.1330781
  7. Costa, S.; Neves, P.. "Forgiving is good for health and performance: How forgiveness helps individuals cope with the psychological contract breach". Journal of Vocational Behavior 100 (2017): 124-136. https://www.journals.elsevier.com/journal-of-vocational-behavior/.
    Published • 10.1016/j.jvb.2017.03.005
  8. Costa, S.; Neves, P.. "It is your fault! How blame attributions of breach predict employees’ reactions". Journal of Managerial Psychology 32 7 (2017): 470-483. http://www.emeraldinsight.com/loi/jmp.
    Published • 10.1108/JMP-01-2017-0023
Magazine article
  1. Costa, Sandra; Neves, Pedro. "Contratos psicológicos em tempos de crise", Psicologia na Actualidade, 2015
Newspaper article
  1. Costa, Sandra; Coyle-Shapiro, Jacqueline. "When organisations break promises to an employee, others may feel it too", LSE Business Review, 2022

Other

Other output
  1. Psychological Contracts and Employee Health. Seminar in MSc Organisational Psychiatry and Psychology. 2022. Costa, Sandra.
  2. The aftermath of PCV: Current trends and future directions.. Caucus organized at Academy of Management Conference. 2019. Costa, S.; Tomprou, M..
  3. Antecedents of job insecurity: An examination of individual and organizational level factors.. 19th European Congress of Work and Organizational Psychology.. 2019. Costa, S.; Neves, P..
  4. Psychological contract breach and its correlates: effect of culture and country level factors.. Academy of Management Conference. 2017. Costa, S.; Coyle-Shapiro, J. A-M.; Neves, P..
  5. Am I leaving because I deserve more? How equity sensitivity explains the psychological contract breach-turnover behavior relationship. 18th European Congress of Work and Organizational Psychology.. 2017. Costa, S.; Neves, P..
  6. Is ethical leadership enough? The role of identification and supervisor's organizational embodiment. ISCSP Lisbon Group on Leadership and Organizational Studies. 2016. Costa, S.; Neves, P.; Velez, M. J..
  7. Boys do cry: Gender differences in reactions to job insecurity.. 17th European Congress of Work and Organizational Psychology. 2015. Costa, S.; Neves, P..
  8. Contratos Psicológicos em tempos de crise: O papel do psycap (Psychological Contracts in Times of Crisis: the role of psycap).. Psicologia na Actualidade. 2015. Costa, S.; Neves, P..
  9. Forgiving is good for health and performance: how forgiveness helps individuals cope with psychological contract breach.. Academy of Management Conference. 2014. Costa, S.; Neves, P..
  10. It is your fault! How blame attributions of psychological contract breach predict employees’ attitudes and behavior.. International Congress of Applied Psychology.. 2014. Costa, S.; Neves, P..
  11. Job Insecurity and work outcomes: the role of psychological contract breach and PsyCap.. 16th European Congress of Work and Organizational Psychology.. 2013. Costa, S.; Neves, P..
Activities

Oral presentation

Presentation title Event name
Host (Event location)
2023 Flexible work arrangement expectations: The impact on psychological contract breach and work outcomes British Academy of Management
British Academy of Management (Brighton, United Kingdom)
2022 Psychological Contracts and Employee Health Seminar in MSc Organisational Psychiatry and Psychology
King's College of London (London, United Kingdom)
2021 Psychological Contracts and Health
King's College of London (United Kingdom)
2020 Psychological Contracts and Health
King's College Of London (United Kingdom)
2019 Antecedents of job insecurity: An examination of individual and organizational level factors. European Congress of Work and Organizational Psychology
(Italy)
2019 Job insecurity as challenge. European Congress of Work and Organizational Psychology
(Italy)
2017 Am I leaving because I deserve more? How equity sensitivity explains the psychological contract breach-turnover behavior relationship. European Congress of Work and Organizational Psychology
(Ireland)
2017 Psychological contract breach and its correlates: effect of culture and country level factors. Academy of Management
(United States)
2015 Boys do cry: Gender differences in reactions to job insecurity. European Congress of Work and Organizational Psychology
(Norway)
2014 Forgiving is good for health and performance: how forgiveness helps individuals cope with psychological contract breach. Academy of Management
(United States)
2014 It is your fault! How blame attributions of psychological contract breach predict employees’ attitudes and behavior. International Congress of Applied Psychology
(France)
2013 Job Insecurity and work outcomes: the role of psychological contract breach and PsyCap European Congress of Work and Organizational Psychology
(Germany)

Supervision

Thesis Title
Role 		Degree Subject (Type)
Institution / Organization
2023 - Current Analyzing the impact of employee wellness programs on retention rates of healthcare professionals
Supervisor
ISCTE Business School, Portugal
2023 - Current Human Resources Practices and the Portuguese Nurses' Motivation
Supervisor
ISCTE Business School, Portugal
2023 - Current HRM Algoritms Impact
Supervisor
ISCTE Business School, Portugal
2021 - Current Impact on human resources technologies on employee`s attitudes and behaviors
Supervisor
ISCTE Business School, Portugal
2021 - Current Implementation of the HRBP model in construction company A
Supervisor
ISCTE Business School, Portugal
2021 - Current Organizational expectations: how ideology influences newcomers' psychological contract
Supervisor
Universidade de Lisboa Instituto Superior de Ciências Sociais e Políticas, Portugal
2018 - 2023 PhD Thesis Title: The Formation and Development of Psychological contracts during first year of employment: examining views and experiences of Saudi employees working in the Saudi private sector.
Co-supervisor
 PhD (PhD)
University of Liverpool Management School, United Kingdom
2020 - 2020 The impact of on-the-job training on employees’ performance in the sales industry
Supervisor
University of Liverpool Management School, United Kingdom
2020 - 2020 Impact of transformational leadership on employees’ reactions to organizational change
Supervisor
University of Liverpool Management School, United Kingdom
2020 - 2020 Underrepresentation of women in leadership positions in the financial industry
Supervisor
2020 - 2020 Work-Life Balance: Flexible work arrangement and satisfaction
Supervisor
2020 - 2020 Inclusive leadership and employee work behavior: the mediating role of organizational support
Supervisor
University of Liverpool Management School, United Kingdom
2020 - 2020 Impact of communication on employee and organization performance
Supervisor
University of Liverpool Management School, United Kingdom
2020 - 2020 Managers perspectives on strategic organizational practices
Supervisor
University of Liverpool Management School, United Kingdom
2020 - 2020 The effects of entrepreneurial orientation and market orientation on SME’s business performance in the international market.
Supervisor
University of Liverpool Management School, United Kingdom
2019 - 2019 Influence of CSR on employees’ work attitude and behaviour.
Supervisor
University of Liverpool Management School, United Kingdom
2019 - 2019 Agile Project Management Methods in Practice
Supervisor
University of Liverpool Management School, United Kingdom
2018 - 2018 Impacto das Marcas de Luxo na Qualidade Percebida e Intenção de Compra do Consumidor.
Supervisor
Instituto Português de Administração de Marketing de Lisboa, Portugal
2018 - 2018 Marca Pessoal: Construção e Validação de uma Escala
Supervisor
Instituto Português de Administração de Marketing de Lisboa, Portugal
2018 - 2018 Impacto da Comunicação Cruelty-Free na Indústria Cosmética
Supervisor
Instituto Português de Administração de Marketing de Lisboa, Portugal
2018 - 2018 Agile Marketing da teoria à prática: Estudo exploratória no contexto português.
Supervisor
Instituto Português de Administração de Marketing de Lisboa, Portugal
2018 - 2018 O Marketing Interno como Factor Crítico no Desempenho e na Intenção de Saída dos Colaboradores na Hotelaria em Portugal
Supervisor
Instituto Português de Administração de Marketing de Lisboa, Portugal
2017 - 2017 A Economia Partilhada em Portugal: Comportamento do Consumidor Millennial.
Supervisor
Instituto Português de Administração de Marketing de Lisboa, Portugal
2017 - 2017 Marketing Político: Construção do Perfil do Inimigo como Estratégia de Comunicação
Supervisor
Instituto Português de Administração de Marketing de Lisboa, Portugal
2017 - 2017 Influecing Factors of Professional Education Choices: An Empirical Study on the Attractiveness of Apprenticeships and University Studies in Germany
Supervisor
Instituto Português de Administração de Marketing, Portugal
2017 - 2017 Compra de Produtos Paleo: Orientação para a Saúde e Motivação como Factores Chave
Supervisor
Instituto Português de Administração de Marketing de Lisboa, Portugal

Event organisation

Event name
Type of event (Role) 		Institution / Organization
2019 - 2019 Caucus: The aftermath of PCV: Current trends and future directions (2019 - 2019)
Round table (Co-organisor)
2016 - 2016 Research Methods (2016 - 2016)
Workshop (Co-organisor)
 Instituto Português de Administração de Marketing, Portugal

Jury of academic degree

Topic
Role 		Candidate name (Type of degree)
Institution / Organization
2023 O papel mediador da Satisfação no Trabalho entre as Práticas de Gestão de Recursos Humanos e o Desempenho Individual do colaborador: Estudo caso Grenke Renting, SA Nicole Elói (Master)
ISCTE Business School, Portugal
2023 Existência de opções de trabalho flexível e as intenções de turnover João Sousa (Master)
ISCTE Business School, Portugal
2023 Diversidade no Local de Trabalho: O impacto da Ciberincivilidade na formação de Diversity Beliefs e do Estigma Percebido Inês Pedro (Master)
ISCTE Business School, Portugal
2023 An Empirical Analysis on the Utility of Teachers’ Identity in Higher Vocational Colleges SU Xiaosheng (PhD)
ISCTE Business School, Portugal
2023 O efeito mediador do Comprometimento Organizacional Afetivo na relação entre a Supervisão Abusiva e a Intenção de Saída Gonçalo Raposo (Master)
ISCTE Business School, Portugal
2023 O papel mediador da confiança e da autoeficácia na relação entre a liderança transformacional e a felicidade dos trabalhadores Beatriz Oliveira (Master)
ISCTE Business School, Portugal
2023 As práticas de RSC focadas nos funcionários promovem o bem-estar psicológico no trabalho? O papel mediador do suporte organizacional percebido em um estudo comparativo do bem-estar afetivo e psicológico dos funcionários Emily Kau (Master)
ISCTE Business School, Portugal
2018 Follow us on... Influência das redes sociais na imagem da PSP e no relacionamento desta com o cidadão
(Thesis) Main arguer
 Luís Neto (Master)
Instituto Português de Administração de Marketing, Portugal
2018 Efeito da experiência sensorial no comportamento de compra: Estudo de caso consumidor Musa.
(Thesis) Main arguer
 Catarina Freitas (Master)
Instituto Português de Administração de Marketing de Lisboa, Portugal
2018 A influência da cultura organizacional, das características de liderança e do marketing interno na performance organizacional
(Thesis) Main arguer
 André Soares (Master)
IADE, Portugal
2017 Papel da Nostalgia nas Mudanças Organizacionais.
(Thesis) Main arguer
 Sara Moreira (Master)
ISCTE-Instituto Universitário de Lisboa, Portugal
2017 Papel da indispensabilidade na comunicação de fusões organizacionais por parte da liderança.
(Thesis) Main arguer
 Inês Correia (Master)
ISCTE-Instituto Universitário de Lisboa, Portugal
2017 Plano de Negócios – Comercialização de Aguardente de Medronho em Portugal.
(Thesis) Main arguer
 Tiago Gouveia (Master)
Instituto Português de Administração de Marketing de Lisboa, Portugal
2017 A importância da Marca no Empreendedorismo.
(Thesis) Arguer
 Joana Araújo (Master)
Instituto Português de Administração de Marketing de Lisboa, Portugal
2017 Plano de Marketing digital para a Marca de Restaurantes
(Thesis) Arguer
 Carolina Santos (Master)
Instituto Português de Administração de Marketing de Lisboa, Portugal
2017 Marketing cultural: desenvolvimento de um plano de marketing para a Orquestra Académica da Universidade de Lisboa
(Thesis) Main arguer
 Catarina Peixoto (Master)
Instituto Português de Administração de Marketing de Lisboa, Portugal

Ad Hoc journal article review

Journal title (ISSN) Publisher
2022 - Current Journal of Business Ethics
2021 - Current Journal of Organizational Behavior
2021 - Current Human Resource Management Journal
2020 - Current Journal of Organizational and Occupational Psychology
2019 - Current European Journal of Work and Organizational Psychology

Association member

Society Organization name Role
2014 - Current Academy of Management
2013 - Current European Association of Work and Organizational Psychology

Committee member

Activity description
Role 		Institution / Organization
2023/05/11 - Current Coordinator of the Specialization in HRM and Organizational Behavior, PhD in Management
Coordinator
 ISCTE Business School, Portugal
2017 - 2018 Scientific coordinator of social sciences (courses included: people management, organizational behavior, group dynamics, consumer behavior, business language and presentation, culture and market)
Coordinator
 Instituto Português de Administração de Marketing de Lisboa, Portugal

Consulting

Activity description Institution / Organization
2023 - 2023 Research in Organizations: Measuring impact of recruitment initiatives ISCTE Business School, Portugal

Course / Discipline taught

Academic session Degree Subject (Type) Institution / Organization
2023 - Current Phd Thesis in Management (Doutoramento) ISCTE Business School, Portugal
2023 - Current Specialization Seminar in Management (Doutoramento) ISCTE Business School, Portugal
2023 - Current Organizational Models (Licenciatura) ISCTE Business School, Portugal
2021 - Current Human Resource Management (Licenciatura) ISCTE-Instituto Universitário de Lisboa, Portugal
2021 - Current Human Resource Analytics and Internal Auditing (Mestrado) ISCTE Business School, Portugal
2018 - 2021 Organization and Management University of Liverpool Management School, United Kingdom
2019 - 2020 Hot Topics in Quantitative Methods (Doutoramento) Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
2018 - 2020 People and Performance Management (Master) University of Liverpool Management School, United Kingdom
2018 - 2020 Organizational Design, Change and Development University of Liverpool Management School, United Kingdom
2018 - 2019 Hot Topics in Quantitative Methods (Doutoramento) Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
2016 - 2018 People Management (Licenciatura)
2016 - 2018 Research and Investigation Methods (Licenciatura)
2011 - 2018 Organizational Behavior (Licenciatura) Universidade Nova de Lisboa Nova School of Business and Economics, Portugal

Evaluation committee

Activity description
Role 		Institution / Organization Funding entity
2018 - 2020 External moderatoror XJTLU University of Liverpool in China
Evaluator
 University of Liverpool Management School, United Kingdom

Other jury / evaluation

Activity description Institution / Organization
2019 - 2021 PhD annual review – Progress Assessment Panel University of Liverpool Management School, United Kingdom
2018 - 2020 Module review boards for both undergraduate and postgraduate programs University of Liverpool Management School, United Kingdom
Distinctions

Award

2022 ISCTE Publication Award
ISCTE Business School, Portugal
2019 Early Researcher Career Award
University of Liverpool Management School, United Kingdom

Other distinction

2019 Training Bursary
ESRC National Center for Research Methods, United Kingdom
2012 Bolsa de Doutoramento (PhD Grant from FCT)
Fundação para a Ciência e a Tecnologia, Portugal

Universidade Nova de Lisboa, Portugal
2011 Bolsa de Investigação (Research Assistant Grant)
Universidade de Évora, Portugal

Fundação para a Ciência e a Tecnologia, Portugal