???global.info.a_carregar???
EDUCATION & PROFESSIONAL EXPERIENCE Ph.D. Candidate (2018- current) https://cicant.ulusofona.pt/team/ Universidade Lusófona de Humanidades e Tecnologias Large-scale mixed-method analysis of conversations from communities of location-independent remote workers SAS (2012 – 2019) www.flysas.com Consumer Insight Analysts: areas of responsibility • B2C campaign analysis • Personalization of digital content • Trigger-based digital campaigns in Adobe Campaign • Customer surveys and loyalty researches SAS EuroBonus (2011 - 2012) www.flysas.com/eurobonus Key Account Manager • Responsible for SAS Amex Cobrand Partnership • Responsible for Points.com loyalty solutions • Business case and business development Nordnet AB (2007 -2011) www.nordnet.se Customer Relationships Manager: areas of responsibility • B2C Customer segmentation • Development of existing CRM tools • Analysis of business environment and trends in the field University of Stockholm www.sbs.su.se Department of Advertising and Public Relations (2003 – 2007) • Degree: Master of Social Science with a major in Business Administration • Thesis: Customer loyalty in the airline industry • Research assistant TXL AB (2000 - 2003) www.txl.se Project manager and system developer: areas of responsibility • Development of one of the first CMS in Sweden: TXL Survey Manager • TXL Intouch, CRM system development and installation • Skills manager – link between customers and developers Plekhanov Russian School of Economics Faculty of Business (1995-2000) • Degree: Master of Science with major in International Marketing • Thesis: Swedish economic model of social development LANGUAGES: Swedish and English fluently, Russian native DATA SKILLS: • Mac OS X, Windows XP • CRM systems: Million Handshakes, TXL Intouch, Superoffice, Adobe Campaign • Graphic design applications (Adobe: Illustrator, Photoshop, Indesign, Reader) • Web Analysis: Google Analytics, AdAction • Statistics: SSPS, Qlickview Professional • MySQL certified user
Identification

Personal identification

Full name
Karine Ehn

Citation names

  • Ehn, Karine

Author identifiers

Ciência ID
3A15-515E-8A83
ORCID iD
0000-0002-4872-8688

Telephones

Mobile phone
  • 926879727 (Personal)

Addresses

  • Inglaterra 3 r/c Esq, 2775-395, Carcavelos, Cascais, Portugal (Personal)

Websites

  • https://twitter.com/KarineEhn (Social media)

Knowledge fields

  • Social Sciences - Media and Communications
  • Social Sciences - Economics and Business

Languages

Language Speaking Reading Writing Listening Peer-review
English Advanced (C1) Advanced (C1) Advanced (C1) Proficiency (C2) Advanced (C1)
Swedish Proficiency (C2) Proficiency (C2) Proficiency (C2) Proficiency (C2) Proficiency (C2)
Russian (Mother tongue)
Education
Degree Classification
2018/10/15 - 2021/08/25
Ongoing
Doutoramento em Ciências da Comunicação (Pós-Graduação)
Universidade Lusófona de Humanidades e Tecnologias, Portugal
2005/08/20 - 2007/06/30
Concluded
Institution for Advertising and PR (Licence)
Major in Business Administration
Stockholms Universitet, Sweden
""The Art of being loyal" a study of the loyalty patterns of airline travellers." (THESIS/DISSERTATION)
Master of Social Science
Affiliation

Science

Category
Host institution
Employer
2006/10/01 - 2006/12/20 Research Assistant (Research) Stockholms Universitet, Sweden
Stockholms Universitet, Sweden

Others

Category
Host institution
Employer
2018/10/15 - Current PhD Student Universidade Lusófona de Humanidades e Tecnologias, Portugal
Universidade Lusófona de Humanidades e Tecnologias, Portugal
Outputs

Publications

Journal article
  1. Ehn, Karine. "Digital Nomads and the Covid-19 Pandemic: Narratives about Relocation in a Time of Lockdowns and Reduced Mobility.". Social Media and Society (2021):
    Accepted
Activities

Event participation

Activity description
Type of event
Event name
Institution / Organization
2016/05/24 - 2016/05/27 Submitted work "CUSTOMER ENGAGEMENT IN DIGITAL CHANNELS AS A KEY FACTOR OF MODERN LOYALTY: THE AIRLINE PRACTICE"
Conference
EMAC- European Marketing Conference 2016 in Oslo Norway
2006/10/01 - 2006/12/20 During the studies I have participated in Tom Andersson’s project ”Från högtid till Måltid" - Follow up and evaluation of voting activity within the government program Democracy Investment 2006 as a research assistant.
Other
Stockholms Universitet, Sweden