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Márcia Santos (PhD in Management) is a researcher at the Business Research Unit (BRU) and also at Information Sciences, Technologies and Architecture Research Center (ISTAR-IUL), both research centers at the Iscte-Instituto Universitário de Lisboa, Portugal. Her research interests include Accounting, Tax, Management, Risk, Business Intelligence and Data Analytics applied to organizations' challenges to enable them to make more-informed management decisions such as in Reputation, Human-resources, Performance, Social-Impact, both in nonprofit and for-profit sectors. She has conducted research on the social economy for more than 10 years and published related academic articles in international peer-reviewed journals. She received and managed a grant from the Institute of Management Accountants (IMA) funding a social economy research project in 2017. She was awarded an Honourable Mention by the Social Economy Cooperative (CASES) for her doctoral (PhD) thesis on social economy management in 2019. She also coordinated the coronavirus disease-19 national survey of Portugal’s social economy during the pandemic conducted by the Instituto Politécnico de Setúbal (IPS). The results were disseminated through the national media in 2020 and 2021. A book chapter on the survey’s results had been issued previously under the title ‘Financial Capacity During a Pandemic Crisis: Insights from the Nonprofit Sector’. She also co-authored a book published in 2021 about management and sustainability, which includes a free dashboard for readers. Her research on social economy organisation (SEO) management theory recently was summarised in a paper, ‘Developing a Vulnerability-Based Conceptual Model for Managing Risk in Nonprofit Projects: a Multicase Study in a European Country’. This article was published in Public Management Review (IF=5.898), while other related academic papers have appeared in nonprofit journals (e.g. Voluntas IF=2.468). These publications have stimulated an on-going discussion of nonprofit risk management as a new paradigm for running and assessing social projects. Ms Santos teaches courses at various higher education institutions: ISCTE-IUL since 2017, the IPS since 2019 and the Instituto Politécnico de Santarém since 2022. She has been put in charge of the IPS’s master-level classes, including managing and coordinating the faculty team. Her academic duties in the programme further comprise the orientation and co-orientation of young researchers writing their master’s theses, which currently includes guiding five graduate students. She has been a member of the Conference Organisation and Programme Committee of the Workshop on Information and Communications Technology for Auditing and Accounting/Conferência Ibérica de Sistemas y Tecnologías de Información since 2019. She regularly takes part in the paper review process and conference organisation panels. In 2017, she further participated as a consultant representing Portugal data collection and report phase in a global project coordinated by Beijing Normal University in China, which focused on characterising multiple countries’ social economy. For the last 10 years, she has also worked for Deloitte as a manager, where she has led multicultural teams in an international business environment and strengthened her management, training, communication, motivational and leadership skills.
Identificação

Identificação pessoal

Nome completo
Márcia Rafaela Cadete dos Santos
Género
Feminino

Nomes de citação

  • R. C. Santos, Márcia

Identificadores de autor

Ciência ID
F513-2F7F-A9EB
ORCID iD
0000-0001-8741-0122
Google Scholar ID
zb7kMTcAAAAJ

Endereços de correio eletrónico

  • marcia.cadete.santos@gmail.com (Profissional)

Websites

Idiomas

Idioma Conversação Leitura Escrita Compreensão Peer-review
Inglês Utilizador independente (B1) Utilizador independente (B1) Utilizador independente (B1) Utilizador independente (B1)
Francês Utilizador elementar (A1) Utilizador independente (B1) Utilizador elementar (A1) Utilizador elementar (A1)
Formação
Grau Classificação
2015 - 2018
Concluído
PhD in Management (Doutoramento)
ISCTE-Instituto Universitário de Lisboa Unidade de Investigação em Desenvolvimento Empresarial, Portugal
"Gestão do risco em organizações da Economia Social" (TESE/DISSERTAÇÃO)
Aprovada com distinção
2012
Concluído
Msc in Accounting (Mestrado)
ISCTE-Instituto Universitário de Lisboa, Portugal
"Contabilidade de Gestão no Terceiro Sector" (TESE/DISSERTAÇÃO)
17
2010
Concluído
Bsc in Management (Licenciatura)
Universidade de Lisboa, Portugal
"n/a" (TESE/DISSERTAÇÃO)
16
Percurso profissional

Docência no Ensino Superior

Categoria Profissional
Instituição de acolhimento
Empregador
2023/09/01 - Atual Professor Auxiliar (Docente Universitário) Universidade Lusófona de Humanidades e Tecnologias Escola de Ciências Económicas e das Organizações, Portugal
2019/09/01 - 2021/01/01 Professor Adjunto Convidado (Docente Ensino Superior Politécnico) Instituto Politécnico de Setúbal Escola Superior de Ciências Empresariais, Portugal
2017/01/01 - 2017/09/30 Professor Auxiliar Convidado (Docente Universitário) ISCTE-Instituto Universitário de Lisboa, Portugal

Outros

Categoria Profissional
Instituição de acolhimento
Empregador
2022 - Atual Researcher ISCTE-Instituto Universitário de Lisboa Unidade de Investigação em Desenvolvimento Empresarial, Portugal
ISCTE-Instituto Universitário de Lisboa Unidade de Investigação em Desenvolvimento Empresarial, Portugal
2018 - 2021 Researcher ISCTE-Instituto Universitário de Lisboa Centro de Investigação em Ciências da Informação Tecnologias e Arquitetura, Portugal
ISCTE-Instituto Universitário de Lisboa Centro de Investigação em Ciências da Informação Tecnologias e Arquitetura, Portugal
2011/09/01 - 2018/04/25 Financial Consultant / Senior Consultant - Indirect tax Deloitte Portugal, Portugal
Projetos

Bolsa

Designação Financiadores
2021 - Atual DiGiTOOL_to_CE” Projeto Erasmus + (KA2 - Cooperation for innovation and the exchange of good practices) nº ID 2020- 1-LV01-KA226-HE-094519
2020- 1-LV01-KA226-HE-094519
Investigador
Instituto Politécnico de Setúbal Escola Superior de Ciências Empresariais, Portugal
Erasmus Plus
Em curso
2017 - 2017 Coordination of a research project financed by IMA Incubator Grant Program
IMA grant incubator
Orientador
IMA Research Foundation, Estados Unidos
Concluído

Projeto

Designação Financiadores
2021 - Atual ENVOLVER
UE funding
Investigador
Instituto Politécnico de Setúbal Escola Superior de Ciências Empresariais, Portugal
Em curso
2019/01/01 - 2019/12/31 Centro de Investigação em Ciências da Informação, Tecnologias e Arquitetura - ISCTE-IUL
UID/Multi/04466/2019
ISCTE-Instituto Universitário de Lisboa, Portugal
Fundação para a Ciência e a Tecnologia
Concluído
Produções

Publicações

Artigo em conferência
  1. Moreira, S.; Santos, M.; Carvalho, Luísa Cagica; Xara-Brasil, Duarte; Pinto, S.; Silva, C.. "A Digital Tool to Teach Circular Economy. An Outlook about Consumption Module in DiGiTOOL to CE". Trabalho apresentado em IV Scientific-Pedagogical Journeys of Innovation and Sustainability Mobility and Circularity: Smart and Sustainable Territories, --, 2022.
    Publicado
  2. Ilhéu, J. M.; Laureano, R. M. S.; Santos, M. R. C.. "Modelo preditivo das insolvências: O contributo da auditoria financeira externa". Trabalho apresentado em 2022 17th Iberian Conference on Information Systems and Technologies (CISTI), Madrid, 2022.
    Publicado • 10.23919/CISTI54924.2022.9820058
  3. Santos, M.; Dias, R.. "ACCOUNTABILITY AND TRANSPARENCY IN THE NONPROFITS: EVIDENCE FROM ONLINE CROWDFUNDING DURING COVID-19 PANDEMIC". Trabalho apresentado em EMAN 2021 Conference Proceedings, --, 2021.
    Publicado • 10.31410/EMAN.2021.49
  4. Santos, M.; Laureano, Raul M. S.; Carlos E. R. Albino. "How tax audit and tax advisory can benefit from big data analytics tools data analysis and processing in relational databases using SQL Server and Power Pivot & Power View in Excel". Trabalho apresentado em 2018 13th Iberian Conference on Information Systems and Technologies (CISTI), Cáceres, Spain, 2018.
    Publicado • 10.23919/CISTI.2018.8399472
  5. Santos, M.; Laureano, Raul M. S.; Abreu, M. E.. "Nonprofit organizations: in what extent is internet being used to (re)connect stakeholders and organizations? An empirical study in Portuguese Foundations". Trabalho apresentado em ARNOVA Conference 2014, 2014.
    Publicado
Artigo em revista
  1. Pardete, Rafaela Prata; Santos, Márcia R. C.; Leote, Francisco. "Future VAT Regime for Financial Services from a Stakeholder Perspective: Analysis of the European Commission 2020 Public Consultation’s Position Papers". EC Tax Review 33 1 (2024): 33-46. https://kluwerlawonline.com/journalarticle/EC+Tax+Review/33.1/ECTA2024004.
    Aceite para publicação
  2. Luísa Cagica Carvalho; Márcia R. C. Santos. "The Role of the Energy Sector in Contributing to Sustainability Development Goals: A Text Mining Analysis of Literature". Energies (2023): https://www.mdpi.com/1996-1073/17/1/208.
    10.3390/en17010208
  3. Márcia R. C. Santos; Raul Laureano. "Unveiling management trends in the public sector: A literature review and research agenda". Central European Journal of Public Policy (2023): http://dx.doi.org/10.2478/cejpp-2023-0006.
    10.2478/cejpp-2023-0006
  4. Márcia R. C. Santos; Ana Rolo; Dulce Matos; Luisa Carvalho. "The Circular Economy in Corporate Reporting: Text Mining of Energy Companies’ Management Reports". Energies (2023): https://www.mdpi.com/1996-1073/16/15/5791.
    10.3390/en16155791
  5. Santos, M. R. C.; Laureano, R. M. S.. "How has the literature contributed to creating effective risk management policies in nonprofit organisations?". International Journal of Risk Assessment and Management 24 1 (2022): 1-21. https://www.inderscience.com/jhome.php?jcode=ijram.
    Publicado • 10.1504/IJRAM.2021.10042833
  6. Santos, M. R. C.; Laureano, Raul M. S.. "COVID-19-Related Studies of Nonprofit Management: A Critical Review and Research Agenda". Voluntas (2022):
    Publicado • 10.1007/s11266-021-00432-9
  7. Santos, M. R. C.; Laureano, R. M. S.. "Developing a vulnerability-based conceptual model for managing risk in non-profit projects: a multicase study in a European country". Public Management Review N/A (2021): 1-27. https://www.tandfonline.com/doi/full/10.1080/14719037.2021.1972685.
    Publicado • 10.1080/14719037.2021.1972685
  8. Márcia R.C. Santos; Raul M.S. Laureano. "How has the literature contributed to creating effective risk management policies in nonprofit organisations". International Journal of Risk Assessment and Management (2021): http://dx.doi.org/10.1504/IJRAM.2021.119947.
    10.1504/ijram.2021.119947
  9. Santos, M. R. C.; Laureano, R. M. S.; Moro, S.. "Unveiling research trends for organizational reputation in the nonprofit sector". Voluntas 81 1 (2019): 56-70. https://link.springer.com/article/10.1007%2Fs11266-018-00055-7.
    Publicado • 10.1007/s11266-018-00055-7
  10. Santos, M.; Laureano, R. M. S.; Machado, M.. "Contabilidade de gestão no terceiro setor: estudo empírico em instituições particulares de solidariedade social". Tourism and Management Studies 10 special is (2014): 79-87. http://tmstudies.net/index.php/ectms/article/view/627/1091.
    Publicado
Capítulo de livro
  1. Márcia R. C. Santos. "Blended Learning Compared to Online Learning in Business, Management, and Accounting Education". In A Bibliometric Analysis and Literature Review. 2022.
    10.4018/978-1-7998-8239-8.ch003
  2. Berta Arsénio Silva; Márcia R. C. Santos. "Community-Based Savings Groups". In An Alternative Model for Resilience. 2022.
    10.4018/978-1-6684-5666-8.ch016
  3. Nuno Miguel Delicado Teixeira; Luísa Cagica Carvalho; Márcia R. C. Santos; Rosa Galvão. "Sources of Funding for MSMEs in Developing Countries". In Success Cases in Africa. 2022.
    10.4018/978-1-6684-5666-8.ch004
  4. Santos, M.; Nunes, S.; Dominhguinhos, P.; Mourato, J.; Teixeira, N.; Mata, C.. "Financial capacity during a pandemic crisis: Insights from the non-profit sector". In Handbook of Research on Financial Management During Economic Downturn and Recovery. --, Portugal: IGI Global, 2021.
    Publicado • 10.4018/978-1-7998-6643-5
  5. Santos, Márcia Rafaela Cadete dos; Laureano, Raul Manuel Silva; Abreu, Madalena Eça de. "Nonprofit management research: teams, design and recent topic trends". In Contemporary Issues in Tourism & Management Studies, 247-257. Faro, Portugal: UALg ESGHT, 2014.
    Publicado
Livro
  1. Teixeira, N.; Silva Ribeiro, J.; Santos, M.; Pardal, P.. O Valor e a Sustentabilidade Financeira. Lisboa, Portugal: Sílabo. 2021.
    Publicado

Outros

Outra produção
  1. A Digital Tool to Teach Circular Economy. An Outlook about Consumption Module in DiGiTOOL to CE. IV Scientific-Pedagogical Journeys of Innovation and Sustainability Mobility and Circularity: Smart and Sustainable Territories. 2022. Moreira, S.; Santos, M.; Xara-Brasil, Duarte; Carvalho, Luísa Cagica; Pinto, S.; Silva, C..
  2. Predicting insolvencies: the contribution of the external financial audit. 2022 17th Iberian Conference on Information Systems and Technologies (CISTI). 2022. Ilhéu, J.; Laureano, Raul M. S.; Santos, Márcia R. C..
  3. FINANCIAL RETURN OF CROWDFUNDING PLATFORMS: ARE FUNDING TRENDS AND SUCCESS RATES CHANGING IN THE COVID-19 ERA?. 5TH International Scientific Conference on Economics and Management – EMAN 2021. 2021. Santos, M.; Dias, R.. https://eman-conference.org/wp-content/uploads/2021/09/List-of-EMAN-2021-papers-accepted-for-publication-in-conference-partner-publications.pdf.
  4. ACCOUNTABILITY AND TRANSPARENCY IN THE NONPROFITS: EVIDENCE FROM ONLINE CROWDFUNDING DURING COVID-19 PANDEMIC. 5TH International Scientific Conference on Economics and Management – EMAN 2021. 2021. Santos, M.; Dias, R..
  5. ECONOMIA SOCIAL EM PORTUGAL: NO CONTEXTO DA COVID-19 - Resultados 1.º INQUÉRITO. Congress XII International Congress on Teaching Cases Related to Public and Nonprofit Marketing. 2020. Santos, M.. http://congressocasosaimpn.esce.ips.pt/.
  6. How tax audit and tax advisory can benefit from big data analytics tools data analysis and processing in relational databases using SQL Server and Power Pivot & Power View in Excel. 2018 13th Iberian Conference on Information Systems and Technologies (CISTI). 2018. Santos, M.; Laureano, Raul M. S.; Carlos E. R. Albino. http://cisti.eu/index.php?lang=pt.
  7. Geração de conhecimento a partir de dados não estruturados - Identificação de tendências na investigação da reputação no terceiro sector. Congresso da Sociedade Portuguesa de Estatística. 2017. Santos, M.; Laureano, Raul M. S.; Moro, S.. http://spe2017.iscte-iul.pt/.
  8. DIFFERENTIATION CHALLENGES IN SOCIAL CROWDFUNDING. IX International Congress on Teaching Cases related to Public and Nonprofit Marketing. 2017. Santos, M-C.; Trindade, G.; Laureano, Raul M. S.; Silva, Tiago; Wolf, Christian; Santos, M..
  9. FUNDRAISING IN ACTION: HOW TO ENSURE THE SUCCESS OF A CROWDFUNDING CAMPAIGN?. IX International Congress on Teaching Cases related to Public and Nonprofit Marketing. 2017. Laureano, Raul M. S.; Trindade, G.; Abreu, M. Madalena; Santos, M-C.; Santos, M.; Silva, Tiago; Aquino, Itallo; Costa, Bárbara.
  10. Nonprofit organizations: in what extent is internet being used to (re)connect stakeholders and organizations? An empirical study in Portuguese Foundations. ARNOVA 14. 2014. Santos, M.; Laureano, Raul M. S.; Abreu, M. E.. http://convention2.allacademic.com/one/arnova/arnova14/index.php?click_key=1&obf_var=7235190&PHPSESSID=5g6o6c2f93csoj5mtfgfi2e725.
  11. Contabilidade de Gestão no Terceiro Sector: estudo empírico em IPSS. Management Studies International Conference. 2012. Santos, M.; Laureano, Raul M. S.; Machado, M.. http://www.esght.ualg.pt/TMS/index.php/TMS/TMS2012/schedConf/program.
Atividades

Orientação

Título / Tema
Papel desempenhado
Curso (Tipo)
Instituição / Organização
2021/11/29 - Atual Sentiment analysis of tweets related to the top five companies by weight index in the S&P500 (AAPL; MSFT; AMZN; FB; GOOGL): Verification of a potential correlation with their stock price variation on the stock exchange.
Orientador de Júlio Guilherme Néri Pereira Azevedo Conceição
Análise de Dados Aplicada à Gestão (Mestrado)
ISCTE-Instituto Universitário de Lisboa, Portugal
2022/05/01 - 2023/11/01 Management Control: Development of a Business Intelligence Tool for an Aeronautical Industry Company
Orientador de João Miguel Rasteiro das Neves
Contabilidade e Finanças (Mestrado)
Instituto Politécnico de Setúbal Escola Superior de Ciências Empresariais, Portugal
2021/11/28 - 2023/06/03 Investigating Social Media as a Predictive Method for Investor Decisions: A Case Study of Tesla
Orientador de Ana Marta Ferreira Alcobia
Análise de Dados Aplicada à Gestão (Mestrado)
ISCTE-Instituto Universitário de Lisboa, Portugal
2021/06/02 - 2022/09 Financial Impacts of the COVID-19 Pandemic on the Social Economy in 2021
Orientador de Carla Bonacho
Contabilidade e Finanças (Mestrado)
Instituto Politécnico de Setúbal Escola Superior de Ciências Empresariais, Portugal
2021/11/27 - 2022/08/05 Influence of Football Fans' Sentiments on the Sporting Results of Their Club
Orientador de Gonçalo Faísca Rodrigues de Dion Hintze Ribeiro
Análise de Dados Aplicada à Gestão (Mestrado)
ISCTE-Instituto Universitário de Lisboa, Portugal
2021/11/01 - 2022/08/03 Dashboard for Lisbon Airport Analysis
Orientador de Pedro Miguel Lourenço Pires
Análise de Dados Aplicada à Gestão (Mestrado)
ISCTE-Instituto Universitário de Lisboa, Portugal
2020/12/13 - 2022/02/01 Predictive Models of Insolvencies: The Contribution of External Financial Audit in Portuguese SMEs
Coorientador de João Miguel Oliveira Ilhéu
Análise de Dados Aplicada à Gestão (Mestrado)
ISCTE-Instituto Universitário de Lisboa, Portugal
2018/08/27 - 2019/12/04 The Use of Fiscal Instruments to Discourage Sugar Consumption: Adopting Taxes on Sugar-Sweetened Non-Alcoholic Beverages and Behavior in the European Union and the Schengen Area
Coorientador de Leonardo Rúben de Oliveira Rodrigues
Contabilidade e Fiscalidade (Mestrado)
ISCTE-Instituto Universitário de Lisboa, Portugal
2018/11/28 - 2019/05/02 Can Social Media Provide Insights into the Success of Fundraising Campaigns and Volunteer Actions for Wildfires?
Coorientador de Filipa Silva Duarte
Ciências de Gestão (Mestrado)
ISCTE-Instituto Universitário de Lisboa, Portugal

Organização de evento

Nome do evento
Tipo de evento (Tipo de participação)
Instituição / Organização
2021/06/23 - 2021/06/26 Conference Program Committee of WICTA'2021 - 9th Workshop on ICT for Auditing & Accounting (2021/06/23)
Oficina (workshop) (Membro da Comissão Científica)
2020/06/26 - 2020/06/30 Conference Program Committee of WICTA'2020 - 7th Workshop on ICT for Auditing & Accounting (2021/06/26)
Oficina (workshop) (Membro da Comissão Científica)
2019/06/19 - 2019/06/22 Sixth International Workshop on WICTA'2019 - 6th edition of WICTA, Special Interest Group on ICT for Auditing (2019/06/19)
Conferência (Membro da Comissão Organizadora)

Arbitragem científica em conferência

Nome da conferência Local da conferência
2022 - 2022 2022 17th Iberian Conference on Information Systems and Technologies (CISTI)

Curso / Disciplina lecionado

Disciplina Curso (Tipo) Instituição / Organização
2022 - Atual Financial Accounting Management (Licenciatura) Instituto Politécnico de Santarém Escola Superior de Gestão e Tecnologia de Santarém, Portugal
2019 - Atual Technologies applied to finances and accounting Accounting and finances (Licenciatura) Instituto Politécnico de Setúbal Escola Superior de Ciências Empresariais, Portugal
2022 - 2022 Accounting report and sustainability Management (Licenciatura) Instituto Politécnico de Santarém Escola Superior de Gestão e Tecnologia de Santarém, Portugal
2021 - 2022 Methods applied to research projects (Mestrado) Instituto Politécnico de Setúbal Escola Superior de Ciências Empresariais, Portugal
2021 - 2022 Financial analysis Accounting and finances (Licenciatura) Instituto Politécnico de Setúbal Escola Superior de Ciências Empresariais, Portugal
2021 - 2022 Simulação Empresarial (Business pratical) Accounting and finances (Licenciatura) Instituto Politécnico de Setúbal Escola Superior de Ciências Empresariais, Portugal
2019/09 - 2021/02 Financial Accounting Accounting and Finances (Licenciatura) Instituto Politécnico de Setúbal Escola Superior de Ciências Empresariais, Portugal
2017/02 - 2017/07 Excel Avançado Informática e Gestão de Empresas (PL) (Licenciatura) ISCTE-Instituto Universitário de Lisboa, Portugal

Membro de associação

Nome da associação Tipo de participação
2020/09/01 - Atual Ordem dos Economistas
2014/06/04 - Atual Ordem dos Contabilistas Certificados
Distinções

Prémio

2020 Prémio António Sérgio - Menção honrosa prémios CASES 2020
2011 TOP IBS 16+” do ISCTE-IUL
2010 Honor Board - ISEG - Management Bsc 2010
2010 Bolsa de Estudo Fundação Económicas"do ISEG
2009 Academic Merit Award - Fundação Económicas", at ISEG, BSc Management, 2009/2010 (annual renewal)
2008 Academic Merit Award - Fundação Económicas", at ISEG, BSc Management, 2008/2009 (annual renewal)
2007 Academic Merit Award - Fundação Económicas", at ISEG, BSc Management, 2007/2008
2007 Best application to BSc Management - Academic Merit Award "Deloitte Excellence", at ISEG, 2006/2007
Deloitte, Dinamarca
2004 Academic Merit Award 2004/2005, 2005/2006 e 2006/2007