???global.info.a_carregar???
Sérgio Moro (Agregação e Doutoramento em Ciências e Tecnologias de Informação) é Professor Auxiliar no ISCTE-IUL e Sub-Director e Cordenador do Grupo de Sistemas de Informação do ISTAR-IUL. Sérgio é um Data Scientist interdisciplinar que procura descobrir padrões de conhecimento através de abordagens baseadas em dados. Os seus interesses de investigação incluem Business Intelligence, Data Mining, Data Science, e Sistemas de Suporte à Decisão aplicados a problemas reais em áreas como Marketing, Banca, e Turismo. Ele publicou em domínios como Informação de Gestão (e.g., International Journal of Information Management, Journal of Information Science), Sistemas de Informação (e.g., Decision Support Systems, Expert Systems with Applications), Marketing (e.g., Journal of Business Research, Journal of Retailing & Consumer Services), Hospitalidade & Turismo (e.g., Annals of Tourism Research, International Journal of Contemporary Hospitality Management), and Aplicações à Indústria (e.g., Computers in Industry). O seu portfólio de publicações inclui um total de 39 revistas peer-reviewed, das quais 24 são Q1 e 9 Q2. Sérgio trabalhou durante 15 anos (2001-2016) no Banco Montepio, dos quais os 3 últimos e meio como Coordenador de Projetos de Business Intelligence e Analytics, incluindo projetos como Analytical CRM, IRB (internal ratings-based approach to capital requirements for credit risk), ALM (Asset-Liability Management), e GRC (Governance, Risk and Compliance). Sérgio possui uma Licenciatura em Engenharia Informática e de Computadores (Instituto Superior Técnico, Universidade de Lisboa), um Mestrado em Gestão de Sistemas de Informação (ISCTE-IUL), e um Doutoramento em Ciências e Tecnologias de Informação (ISCTE-IUL). Sérgio foi nomeado para o Editorial Board da revista Tourism Management Perspectives (Q1) para o ano de 2019.
Ler resumo completo ↓
Identificação

Identificação pessoal

Nome completo
Sérgio Moro

Nomes de citação

  • Moro, Sérgio

Identificadores de autor

Ciência ID
0E1C-2E15-9CFF
ORCID iD
0000-0002-4861-6686
Google Scholar ID
09TRXHcAAAAJ
Researcher Id
N-9124-2015
Scopus Author Id
56076679200

Websites

  • http://www.scopus.com/authid/detail.url?authorId=56076679200 (Académico)
  • http://scholar.google.com/citations?user=09TRXHcAAAAJ (Académico)
  • http://www.researcherid.com/rid/N-9124-2015 (Académico)
Formação
Grau Classificação
2019/09/11 - 2019/09/12
Concluído
 Ciências e Tecnologias de Informação (Título de Agregado)
ISCTE-Instituto Universitário de Lisboa, Portugal
 Aprovado por Unanimidade
2012/02 - 2015/04
Concluído
 Ciências e Tecnologias da Informação (Doutoramento)
Especialização em Business Intelligence and Decision Support Systems
ISCTE-Instituto Universitário de Lisboa, Portugal
"Feature selection strategies for improving data-driven decision support in bank telemarketing" (TESE/DISSERTAÇÃO)
 Aprovado com distinção
Percurso profissional

Ciência

2016/09/01 - Atual Investigador (Investigação)
ISCTE-Instituto Universitário de Lisboa Centro de Investigação em Ciências da Informação Tecnologias e Arquitetura, Portugal

Docência no Ensino Superior

2016/09/01 - Atual Professor Auxiliar (Docente Universitário)
ISCTE-Instituto Universitário de Lisboa Escola de Tecnologias e Arquitectura, Portugal

Outras Carreiras

2001/12/03 - 2016/05/31 Técnico Superior (Técnico Superior)
Montepio, Portugal
Produções

Publicações

Artigo em conferência
  1. Gonçalves, S.; Cortez, P.; Moro, S.. "A deep learning approach for sentence classification of scientific abstracts". Trabalho apresentado em Artificial Neural Networks and Machine Learning – ICANN 2018, Island of Rhodes, Greece, 2018.
    Publicado • 10.1007/978-3-030-01424-7_47
  2. Pestana, M.; Pereira, R.; Moro, S.. "A productivity dashboard for hospitals: an empirical study". Trabalho apresentado em 11th SIGSAND/PLAIS EuroSymposium on Information Systems: Research, Development, Applications, Education, --, 2018.
    Publicado • 10.1007/978-3-030-00060-8_14
  3. Moro, S.; Alturas, B.; Esmerado, J.; Costa, C. J.. "Research trends in CISTI's unveiled through text mining". Trabalho apresentado em 12th Iberian Conference on Information Systems and Technologies (CISTI'2017), Lisboa, 2017.
    Publicado
  4. Ramos, J.; Alturas, B.; Moro, S.. "Business intelligence num organismo público - avaliação de um data mart financeiro". Trabalho apresentado em 12th Iberian Conference on Information Systems and Technologies, CISTI 2017, Lisboa, 2017.
    Publicado
  5. Néstor Barraza; Moro, S.; Marcelo Ferreyra; Adolfo de la Peña. "Information Theory based Feature Selection for Customer Classification". 2016.
  6. Moro, S.; Laureano, Raul M. S.; Cortez, P. "Enhancing Bank Direct Marketing through Data Mining". Trabalho apresentado em European Marketing Academy Conference (EMAC 2012), Lisboa, 2012.
    Publicado
  7. Moro, S.; Laureano, Raul M. S.; Cortez, P. "Using Data Mining for Bank Direct Marketing: an Application of the CRISP-DM Methodology". Trabalho apresentado em Proceedings of European Simulation and Modeling Conference, Guimarães, 2011.
    Publicado
Artigo em revista
  1. Mojtaba Talafidaryani; Seyed Mohammad Jafar Jalali; Sérgio Moro. "Digital transformation: Toward new research themes and collaborations yet to be explored". Business Information Review (2021): https://doi.org/10.1177/0266382120986035.
    10.1177/0266382120986035
  2. Joana Martinho Costa; Sérgio Moro; Guilhermina Miranda; Taylor Arnold. "Empowered learning through microworlds and teaching methods: a text mining and meta-analysis-based systematic review". Research in Learning Technology (2020): https://doi.org/10.25304/rlt.v28.2396.
    10.25304/rlt.v28.2396
  3. Paulo Diniz Gil; Susana da Cruz Martins; Sérgio Moro; Joana Martinho Costa. "A data-driven approach to predict first-year students’ academic success in higher education institutions". Education and Information Technologies (2020): https://doi.org/10.1007/s10639-020-10346-6.
    10.1007/s10639-020-10346-6
  4. Sérgio Moro; Paulo Rita; Pedro Ramos; Joaquim Esmerado. "The influence of cultural origins of visitors when staying in the city that never sleeps". Tourism Recreation Research (2020): https://doi.org/10.1080/02508281.2020.1821328.
    10.1080/02508281.2020.1821328
  5. Moro, S.; Martins, A.; Ramos, P.; Esmerado, J.; Costa, J. M.; Almeida, D.. "Unfolding the drivers of students’ success in answering multiple-choice questions about Microsoft Excel". Computers in the Schools N/A (2020): https://www.tandfonline.com/doi/full/10.1080/07380569.2020.1749127.
    Publicado • 10.1080/07380569.2020.1749127
  6. Moro, S.; Ramos, R.; Rita, P.. "What drives job satisfaction in IT companies?". International Journal of Productivity and Performance Management N/A (2020):
    Publicado • 10.1108/IJPPM-03-2019-0124
  7. Pestana, M.; Pereira, R.; Moro, S.. "Improving health care management in hospitals through a productivity dashboard". Journal of Medical Systems 44 4 (2020): https://link.springer.com/article/10.1007/s10916-020-01546-1#citeas.
    Publicado • 10.1007/s10916-020-01546-1
  8. Santos, J. P.; Ramos, P.; Farinha, J.; Moro, S.. "Business processes modelling and diagnosis". Business Information Review 37 1 (2020): 38-51. https://journals.sagepub.com/home/bir.
    Publicado • 10.1177/0266382119891604
  9. Ramos, R.; Rita, P.; Moro, S.. "Is this the beginning of the end for retail websites? A professional perspective". International Journal of Internet Marketing and Advertising (2020):
    Publicado
  10. Fernandes, N.; Moro, S.; Costa, C.; Aparicio, M.. "Factors influencing charter flight departure delay". Research in Transportation Business and Management N/A (2019):
    Publicado • 10.1016/j.rtbm.2019.100413
  11. Gonçalves, S.; Cortez, P.; Moro, S.. "A deep learning classifier for sentence classification in biomedical and computer science abstracts". Neural Computing and Applications N/A (2019): 1-15. https://link.springer.com/article/10.1007%2Fs00521-019-04334-2.
    Publicado • 10.1007/s00521-019-04334-2
  12. Moro, S.; Batista, F.; Rita, P.; Oliveira, C.; Ribeiro, R.. "Are the States United? An analysis of US hotels’ offers through TripAdvisor’s eyes". Journal of Hospitality & Tourism Research 43 7 (2019): 1112-1129. https://journals.sagepub.com/doi/10.1177/1096348019854793.
    Publicado • 10.1177/1096348019854793
  13. Moro, S.; Pires, G.; Rita, P.; Cortez, P.. "A text mining and topic modelling perspective of ethnic marketing research". Journal of Business Research 103 (2019): 275-285.
    Publicado • 10.1016/j.jbusres.2019.01.053
  14. Moro, S.; Rita, P.. "Identification of common city characteristics influencing room occupancy". International Journal of Tourism Cities 5 3 (2019): 482-490. https://www.emeraldinsight.com/doi/pdfplus/10.1108/IJTC-08-2018-0063.
    Publicado • 10.1108/IJTC-08-2018-0063
  15. Santos, M. R. C.; Laureano, R. M. S.; Moro, S.. "Unveiling research trends for organizational reputation in the nonprofit sector". Voluntas N/A (2019): 1-15. https://link.springer.com/article/10.1007%2Fs11266-018-00055-7.
    Publicado • 10.1007/s11266-018-00055-7
  16. Moro, S.; Ramos, P.; Esmerado, J.; Jalali, S. M. J.. "Can we trace back hotel online reviews’ characteristics using gamification features?". International Journal of Information Management 44 (2019): 88-95. https://www.sciencedirect.com/science/article/pii/S0268401218305887?via%3Dihub.
    Publicado • 10.1016/j.ijinfomgt.2018.09.015
  17. Brochado, A.; Rita, P.; Moro, S.. "Discovering the patterns of online reviews of hostels in Beijing and Lisbon". Journal of China Tourism Research 15 2 (2019): 172-191. https://www.tandfonline.com/doi/full/10.1080/19388160.2018.1543065.
    Publicado • 10.1080/19388160.2018.1543065
  18. Costa, A.; Guerreiro, J.; Moro, S.; Henriques, R.. "Unfolding the characteristics of incentivized online reviews". Journal of Retailing and Consumer Services 47 (2019): 272-281. https://www.sciencedirect.com/science/article/pii/S096969891830314X?via%3Dihub.
    Publicado • 10.1016/j.jretconser.2018.12.006
  19. Oliveira, A.; Moro, S.; Torres, P.. "Psychological contract, internal branding and employee turnover in an IT company". Academic Journal of Interdisciplinary Studies 8 1 (2019): 9-18. http://www.mcser.org/journal/index.php/ajis/article/view/10405.
    Publicado • 10.2478/ajis-2019-0001
  20. Barraza, N.; Moro, S.; Ferreyra, M.; de la Peña, A.. "Mutual information and sensitivity analysis for feature selection in customer targeting: a comparative study". Journal of Information Science 45 1 (2019): 53-67. http://journals.sagepub.com/doi/10.1177/0165551518770967.
    Publicado • 10.1177/0165551518770967
  21. Romão, M. T.; Moro, S.; Rita, P.; Ramos, P.. "Leveraging a luxury fashion brand through social media". European Research on Management and Business Economics 25 1 (2019): 15-22. https://www.sciencedirect.com/science/article/pii/S2444883418301104.
    Publicado • 10.1016/j.iedeen.2018.10.002
  22. Moro, S.; Pires, G.; Rita, P.; Cortez, P.. "A cross-cultural case study of consumers' communications about a new technological product". Journal of Business Research N/A N/A (2019): https://www.sciencedirect.com/science/article/abs/pii/S0148296318303850.
    Publicado • 10.1016/j.jbusres.2018.08.009
  23. Belo, Y.; Moro, S.; Martins, A.; Ramos, P.; Costa, J. M.; Esmerado, J.. "Constructed response or multiple-choice questions for assessing declarative programming knowledge? That is the question!". Journal of Information Technology Education: Innovations in Practice 18 (2019): 153-170. https://www.informingscience.org/Journals/JITEIIP/Overview.
    Publicado • 10.28945/4479
  24. Moro, S.; Rita, P.; Esmerado, J.; Oliveira, C.. "Unfolding the drivers for sentiments generated by Airbnb experiences". International Journal of Culture, Tourism, and Hospitality Research 13 4 (2019): 430-442. https://www.emerald.com/insight/content/doi/10.1108/IJCTHR-06-2018-0085/full/html.
    Publicado • 10.1108/IJCTHR-06-2018-0085
  25. Leandro, C.; Ramos, R.; Moro, S.. "Anticipating next public administration employee’s absence duration". Public Administration Issues 6 (2019): 23-40. https://vgmu.hse.ru/en/.
    Publicado
  26. Ramos, R.; Rita, P.; Moro, S.. "From institutional websites to social media and mobile applications: a usability perspective". European Research on Management and Business Economics 25 3 (2019): 138-144. https://www.sciencedirect.com/science/article/pii/S2444883418301803?via%3Dihub.
    Publicado • 10.1016/j.iedeen.2019.07.001
  27. Moro, S.; Esmerado, J.; Ramos, P.; Alturas, B.. "Evaluating a guest satisfaction model through data mining". International Journal of Contemporary Hospitality Management N/A (2019): https://www.emerald.com/insight/publication/issn/0959-6119#earlycite.
    Publicado • 10.1108/IJCHM-03-2019-0280
  28. Moro, S.; Rita, P.; Ramos, P.; Esmerado, J.. "Analysing recent augmented and virtual reality developments in tourism". Journal of Hospitality and Tourism Technology 10 4 (2018): 571-586. https://www.emeraldinsight.com/doi/abs/10.1108/JHTT-07-2018-0059.
    Publicado • 10.1108/JHTT-07-2018-0059
  29. Canito, J.; Ramos, P.; Moro, S.; Rita, P.. "Unfolding the relations between companies and technologies under the Big Data umbrella". Computers in Industry 99 (2018): 1-8. https://www.sciencedirect.com/science/article/pii/S016636151830040X.
    Publicado • 10.1016/j.compind.2018.03.018
  30. Silva, A. T.; Moro, S.; Rita, P.; Cortez, P.. "Unveiling the features of successful eBay smartphone sellers". Journal of Retailing and Consumer Services 43 (2018): 311-324. https://www.sciencedirect.com/science/article/pii/S0969698918302029?via%3Dihub.
    Publicado • 10.1016/j.jretconser.2018.05.001
  31. Cortez, P.; Moro, S.; Rita, P.; King, D.; Hall, J.. "Insights from a text mining survey on Expert Systems research from 2000 to 2016". Expert Systems 35 3 (2018): https://onlinelibrary.wiley.com/doi/abs/10.1111/exsy.12280.
    Publicado • 10.1111/exsy.12280
  32. Lebres, I.; Rita, P.; Moro, S.; Ramos, P.. "Factors determining player drop-out in Massive Multiplayer Online Games". Entertainment Computing 26 (2018): 153-162. https://www.sciencedirect.com/science/article/pii/S1875952117300770?via%3Dihub.
    Publicado • 10.1016/j.entcom.2018.02.010
  33. Rita, P.; Oliveira, T.; Estorninho, A.; Moro, S.. "Mobile services adoption in a hospitality consumer context". International Journal of Culture, Tourism, and Hospitality Research 12 1 (2018): 143-158. https://www.emeraldinsight.com/doi/abs/10.1108/IJCTHR-04-2017-0041.
    Publicado • 10.1108/IJCTHR-04-2017-0041
  34. Amado, A.; Cortez, P.; Rita, P.; Moro, S.. "Research trends on Big Data in Marketing: a text mining and topic modeling based literature analysis". European Research on Management and Business Economics 24 (2018): 1-7. http://www.sciencedirect.com/science/article/pii/S2444883417300268?via%3Dihub.
    Publicado • 10.1016/j.iedeen.2017.06.002
  35. Moro, S.; Rita, P.; Oliveira, C.. "Factors influencing hotels’ online prices". Journal of Hospitality Marketing and Management 27 4 (2018): 443-464. http://www.tandfonline.com/doi/full/10.1080/19368623.2018.1395379.
    Publicado • 10.1080/19368623.2018.1395379
  36. Jalali, S. M. J.; Mahdizadeh, E.; Mahmoudi, M. R.; Moro, S.. "Analytical assessment process of e-learning domain research between 1980 and 2014". International Journal of Management in Education 12 1 (2018): 43-56. http://www.inderscience.com/jhome.php?jcode=ijmie.
    Publicado • 10.1504/IJMIE.2018.10008710
  37. Moro, S.; Rita, P.. "Brand strategies in social media in hospitality and tourism". International Journal of Contemporary Hospitality Management 30 1 (2018): 343-364. http://www.emeraldinsight.com/doi/pdfplus/10.1108/IJCHM-07-2016-0340.
    Publicado • 10.1108/IJCHM-07-2016-0340
  38. Moro, S.; Cortez, P.; Rita, P.. "A divide-and-conquer strategy using feature relevance and expert knowledge for enhancing a data mining approach to bank telemarketing". Expert Systems 35 3 (2018):
    Publicado • 10.1111/exsy.12253
  39. Paulo, M. M.; Rita, P.; Oliveira, T.; Moro, S.. "Understanding mobile augmented reality adoption in a consumer context". Journal of Hospitality and Tourism Technology 9 2 (2018): 142-157. https://www.emeraldinsight.com/doi/abs/10.1108/JHTT-01-2017-0006.
    Publicado • 10.1108/JHTT-01-2017-0006
  40. Moro, S.; Rita, P.; Oliveira, C.; Batista, F.; Ribeiro, R.. "Leveraging national tourist offices through data analytics". International Journal of Culture, Tourism, and Hospitality Research 12 4 (2018): 420-426. https://www.emeraldinsight.com/loi/ijcthr.
    Publicado • 10.1108/IJCTHR-04-2018-0051
  41. Moro, S.; Rita, P.; Cortez, P.. "A text mining approach to analyzing Annals literature". Annals of Tourism Research 66 (2017): 208-210. http://www.sciencedirect.com/science/article/pii/S0160738317300968.
    Publicado • 10.1016/j.annals.2017.07.011
  42. Calheiros, A. C.; Moro, S.; Rita, P.. "Sentiment classification of consumer generated online reviews using topic modeling". Journal of Hospitality Marketing and Management 26 7 (2017): 675-693. http://www.tandfonline.com/doi/abs/10.1080/19368623.2017.1310075.
    Publicado • 10.1080/19368623.2017.1310075
  43. Moro, S.; Cortez, P.; Rita, P.. "A framework for increasing the value of predictive data-driven models by enriching problem domain characterization with novel features". Neural Computing and Applications 28 6 (2017): 1515-1523. http://link.springer.com/article/10.1007/s00521-015-2157-8.
    Publicado • 10.1007/s00521-015-2157-8
  44. Jalali, S. M.; Moro, S.; Mahmoudi, M. R.; Ghaffary, K. A.; Maleki, M.; Alidoostan, A.. "A comparative analysis of classifiers in cancer prediction using multiple data mining techniques". International Journal of Business Intelligence and Systems Engineering 1 2 (2017): 166-178. http://www.inderscience.com/jhome.php?jcode=ijbise.
    Publicado • 10.1504/IJBISE.2017.10009655
  45. Guerreiro, J.; Moro, S.. "Are Yelp's tips helpful in building influential consumers?". Tourism Management Perspectives 24 (2017): 151-154. http://www.sciencedirect.com/science/article/pii/S2211973617300879?via%3Dihub.
    Publicado • 10.1016/j.tmp.2017.08.006
  46. Moro, S.; Rita, P.; Coelho, J.. "Stripping customers' feedback on hotels through data mining: the case of Las Vegas Strip". Tourism Management Perspectives 23 (2017): 41-52. http://www.sciencedirect.com/science/article/pii/S2211973617300387.
    Publicado • 10.1016/j.tmp.2017.04.003
  47. Moro, S.; Rita, P.; Vala, B.. "Predicting social media performance metrics and evaluation of the impact on brand building: a data mining approach". Journal of Business Research 69 9 (2016): 3341-3351. http://www.sciencedirect.com/science/article/pii/S0148296316000813.
    Publicado • 10.1016/j.jbusres.2016.02.010
  48. Moro, S.; Rita, P.. "Forecasting tomorrow’s tourist". Worldwide Hospitality and Tourism Themes 8 6 (2016): 643-653. http://www.emeraldinsight.com/doi/abs/10.1108/WHATT-09-2016-0046.
    Publicado • 10.1108/WHATT-09-2016-0046
  49. Moro, S.; Cortez, P.; Rita, P.. "Business intelligence in banking: a literature analysis from 2002 to 2013 using text mining and latent Dirichlet allocation". Expert Systems with Applications 42 3 (2015): 1314-1324. http://www.sciencedirect.com/science/article/pii/S0957417414005636.
    Publicado • 10.1016/j.eswa.2014.09.024
  50. Moro, S.; Cortez, Paulo; Rita, P.. "Using customer lifetime value and neural networks to improve the prediction of bank deposit subscription in telemarketing campaigns". Neural Computing and Applications 26 1 (2015): 131-139. http://link.springer.com/article/10.1007/s00521-014-1703-0.
    Publicado • 10.1007/s00521-014-1703-0
  51. Moro, S.; Cortez, P.; Rita, P.. "A data-driven approach to predict the success of bank telemarketing". Decision Support Systems 62 (2014): 22-31. http://www.sciencedirect.com/science/article/pii/S016792361400061X.
    Publicado • 10.1016/j.dss.2014.03.001
Capítulo de livro
  1. Tiago, F.; Oliveira, C.; Brochado, A.; Moro, S.. "Mapping Island Tourism Research". In Strategic Innovative Marketing and Tourism, 71-80. Springer Science and Business Media LLC, 2020.
    Publicado • 10.1007/978-3-030-36126-6_9
  2. Moro, S.; Cortez, Paulo; Rita, P.. "An automated literature analysis on data mining applications to credit risk assessment analysis". In Artificial Intelligence in Financial Markets: Cutting Edge Applications for Risk Management, Portfolio Optimization and Economics, editado por C. Dunis; J. Moores; P. Middleton; A. Karathanasopoulos; K. Theofilatos (eds). --, Estados Unidos: Palgrave Macmillan, 2016.
    Publicado
Documento de trabalho
  1. Moro, S.; Cortez, Paulo; Laureano, Raul M. S.. 2013. "A data mining approach for bank telemarketing using the rminer package and r tool". Documento de trabalho. http://bru-unide.iscte.pt/RePEc/pdfs/13-06.pdf.
Resumo em conferência
  1. Cordeiro, B.; Alturas, B.; Moro, S.. "Análise das dimensões influenciadoras do sucesso em projetos de BI através de data mining". Trabalho apresentado em 12th Iberian Conference on Information Systems and Technologies, CISTI 2017, Lisboa, 2017.
    Publicado • 10.23919/CISTI.2017.7975719
Revisão de livro
  1. Oliveira, C.; Brochado, A.; Moro, S.; Rita, P.. "Consumer perception of tourist experience through online reviews". 6 (2019): 696-717. https://www.emerald.com/insight.
    Publicado • 10.1108/WHATT-09-2019-0052

Outros

Outra produção
  1. Patrício, H.; Moro, S.; Ramos, P.; Cordeiro, M. I.. 2018. Extração de conhecimento na era de Big Data. 1º Workshop de Bibliotecas do Banco de Portugal.
  2. Oliveira, C.; Brochado, A.; Moro, S.. 2018. Island Tourism Experiences. 2018 Global Marketing Conference, Tokyo, Japan. http://gammaconference.org/2018/.
  3. Moro, S.; Alturas, B.; Esmerado, J.; Costa, C.. 2017. Research Trends in CISTI's Unveiled Through Text Mining. 12th Iberian Conference on Information Systems and Technologies (CISTI'2017). http://cisti.eu/2017/index.php/pt/.
    10.23919/CISTI.2017.7975765
  4. Ramos, J.; Alturas, B.; Moro, S.. 2017. Business Intelligence num Organismo Público – Avaliação de um Data Mart Financeiro (Business Intelligence in a Public Institution – Evaluation of a Financial Data Mart). 12th Iberian Conference on Information Systems and Technologies (CISTI'2017). http://cisti.eu/2017/index.php/pt/.
    10.23919/CISTI.2017.7975672
  5. Oliveira, C.; Brochado, A.; Moro, S.. 2017. Islands as Tourism Destination Research Review: A Text Analytics Approach. PhD Doctoral Colloquium - University of Malta.
  6. Moro, S.; Pires, G.; Rita, P.; Cortez, P.. 2017. A cross-cultural case study of consumers’ communications about a new technological product. Royal Bank International Research Seminar: Culture and the Adoption of New Information Technologies.
  7. Santos, M.; Laureano, Raul M. S.; Moro, S.. 2017. Geração de conhecimento a partir de dados não estruturados - Identificação de tendências na investigação da reputação no terceiro sector. Congresso da Sociedade Portuguesa de Estatística. http://spe2017.iscte-iul.pt/.
  8. Ramos, R.; Rita, P.; Moro, S.. 2017. Internet user behavior change: Professionals' perspective. Sport Management Association for Australia & New Zealand. http://www.smaanz.org/.
  9. Ramos, R.; Rita, P.; Moro, S.. 2017. Internet user behavior change: Scholar perspective. North American Society for Sport Management. https://www.nassm.com/.
  10. Oliveira, C.; Brochado, A.; Moro, S.. 2017. Critical Review of Research on Islands as Tourist Destinations: preliminary findings. 13th Iberian International Business Conference - ISCTE-IUL, Lisbon, Portugal. http://iibc.iscte-iul.pt/index.html.
  11. Oliveira, C.; Brochado, A.; Moro, S.. 2017. Critical review of research in Islands as tourist destinations - Preliminary findings.. XIII Iberian International Business Conference.
  12. Oliveira, C.; Brochado, A.; Moro, S.. 2017. Island Tourism Research: A Literature Review. 4th World Research Summit for Tourism and Hospitality - University of Central Florida, Orlando, USA. http://www.tourismandhospitalitysummit.com.
  13. Moro, S.; Rita, P.; Cortez, Paulo; Pires, G.. 2016. A text mining and topic modelling perspective of ethnic marketing research. 11th Royal Bank International Research Conference. http://www.journals.elsevier.com/journal-of-business-research/call-for-papers/11th-royal-bank-international-research-conference-understand.
  14. Néstor Barraza; Moro, S.; Marcelo Ferreyra; Adolfo de la Peña. 2016. Information Theory based Feature Selection for Customer Classification. https://ciencia.iscte-iul.pt/publications/information-theory-based-feature-selection-for-customer-classi-fication/29888?lang=en.
  15. Ramos, R.; Rita, P.; Moro, S.. 2016. Internet user behavior change –an evaluation under three dimensions: scholars, professionals, and users. EDAMBA Summer Research Academy 2016. http://www.edamba.eu.
  16. Moro, S.; Laureano, Raul M. S.; Cortez, P. 2012. Enhancing Bank Direct Marketing through Data Mining. European Marketing Academy Conference (EMAC 2012). http://www.emac2012.org/r/home.
  17. Moro, S.; Laureano, Raul M. S.; Cortez, P. 2011. Using Data Mining for Bank Direct Marketing: an Application of the CRISP-DM Methodology. Proceedings of European Simulation and Modeling Conference. http://www.eurosis.org/cms/?q=node/1742.