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Elisa Alen Gonzalez. Concluiu o(a) Doctor em Cuestiones actuales en Dirección y gestión de empresas em 2003 pelo(a) Universidade de Vigo - Campus Ourense e Licence em Licenciatura en Administración y Dirección de Empresas em 1999 pelo(a) Universidad Nacional de Educacion a Distancia - Campus de Senda del Rey. É Professor Associado no(a) Universidade de Vigo - Campus Ourense. Publicou 34 artigos em revistas especializadas. Possui 3 livro(s). Orientou 3 tese(s) de doutoramento. Recebeu 3 prémio(s) e/ou homenagens. Participa e/ou participou como Investigador em 3 projeto(s) e Investigador responsável em 2 projeto(s).
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Identification

Personal identification

Full name
Elisa Alen Gonzalez

Citation names

  • Alen Gonzalez, Elisa

Author identifiers

Ciência ID
E110-24E7-82F8
ORCID iD
0000-0002-6304-7805
Researcher Id
K-6037-2014
Scopus Author Id
57209476703

Languages

Language Speaking Reading Writing Listening Peer-review
Spanish; Castilian (Mother tongue)
English Upper intermediate (B2) Upper intermediate (B2) Upper intermediate (B2) Upper intermediate (B2) Upper intermediate (B2)
Portuguese Intermediate (B1) Intermediate (B1) Elementary (A2) Intermediate (B1) Intermediate (B1)
Education
Degree Classification
2003
Concluded
 Cuestiones actuales en Dirección y gestión de empresas (Doctor)
Universidade de Vigo - Campus Ourense, Spain
"Análisis de la calidad de servicio percibida en establecimientos termales: Conceptualización, medición y relación con otras variables de marketing" (THESIS/DISSERTATION)
1999
Concluded
 Licenciatura en Administración y Dirección de Empresas (Licence)
Universidad Nacional de Educacion a Distancia - Campus de Senda del Rey, Spain
Affiliation

Teaching in Higher Education

Category
Host institution 		Employer
2007/07 - Current Associate Professor (University Teacher) Universidade de Vigo - Campus Ourense, Spain
2000/02 - 2007/07 Visiting Professor (University Teacher) Universidade de Vigo - Campus Ourense, Spain
Projects

Contract

Designation Funders
2019/01 - 2021/12 AtlanticCultureScape: Intangible Cultural Heritage inspired by designated land and seascapes in the atlantic area
EAPA/744/2018
Researcher
European Regional Development Fund
2019/10 - 2020/05 Experiencia turistica y calidad de vida de los turistas senior
IN-0425-19
Principal investigator
Universidade de Vigo - Campus Ourense, Spain
 Xunta de Galicia-Conselleria de Politica Social
Ongoing
2012 - 2014 Desarrollo rural sostenible en territorios insulares y costeros. Especial referencia a los países en vias de desarrollo y a la promoción de sectores de población vulnerables
DER2011-25359
Researcher
Gobierno de España Ministerio de Ciencia e Innovación
Concluded
2009 - 2012 Turismo senior: potencialidades como dinamizador de destinos turisticos
09TUR005394PR
Principal investigator
Xunta de Galicia
Concluded
2006/11 - 2009/11 Estudio del mercado del turismo accesible en España, oferta-demanda y oportunidades de crecimiento para Galicia
PGIDIT06CST30001PR
Researcher
Xunta de Galicia
Concluded
Outputs

Publications

Book
  1. Rocha, Álvaro, ed.; Abeu, António, ed.; Carvalho, João Vidal, ed.; Liberato, Dália, ed.; Álen González, Elisa, ed.; Liberato, Pedro, ed.. Advances in tourism, technology and smart systems. Proceedings of ICOTTS 2019. Springer. 2020.
    10.1007/978-981-15-2024-2
  2. Domínguez, T.; Araújo, N.; Fraiz, J.A.; Alén, E.. Tourism search and metasearch engines for online booking: What do they offer?. 2016.
    10.4018/978-1-5225-1054-3.ch003
  3. González, E.A.; Vila, T.D.; Villamarín, P.C.. Smart destination as key element: Looking for improving the experience of consumer. 2015.
    10.4018/978-1-4666-8577-2.ch012
Book chapter
  1. Ana Ferreira; Maria Carlos Lopes; Elisa Alen. "Projecting an Image: TV Series Amor Amor and Lua de Mel and the Impacts of Film-Induced Tourism in Penafiel". 2023.
    10.1007/978-3-031-26829-8_31
  2. Maria Carlos Lopes; Dália Liberato; Elisa Alén. "The Evolution of Thermalism in Portugal—The Current State of Health and Wellness Tourism". 2023.
    10.1007/978-981-19-9960-4_37
  3. Pedro Liberato; Benedita Mendes; Dália Liberato; Elisa Alén. "Fashion Weeks as a Driver of Sustainable Development in Tourism Destinations: The Case of Portugal Fashion". 2022.
    10.1007/978-981-19-1040-1_53
  4. Ana Ferreira; Elisa Alén; Dália Liberato; Pedro Liberato. "Porto: Literary Tourism in Pandemic Times". 2022.
    10.1007/978-3-030-92491-1_50
  5. Dália Liberato; Anabela Peixoto; Pedro Liberato; Elisa Alén. "Sustainable Tourism Planning and Development in a Cross-Border Destination: The Eurocity Chaves Verín". 2022.
    10.1007/978-981-19-1040-1_49
  6. Dália Liberato; Anabela Peixoto; Pedro Liberato; Elisa Alén. "The Strategy of Tourism Products Complementarity in Destination Promotion: Eurocity Chaves-Verín". 2022.
    10.1007/978-3-030-92491-1_14
  7. Maria Carlos Lopes; Dália Liberato; Elisa Alén; Pedro Liberato. "The Restrictions on Travel of Elderly Tourists and Their Mitigation by Facilitators and Negotiation Strategies". 470-478. Springer Singapore, 2021.
    10.1007/978-981-33-4256-9_43
Journal article
  1. Nuno Sousa; Elisa Alén; Nieves Losada; Miguel Melo. "Virtual Reality in Tourism Promotion: A Research Agenda Based on A Bibliometric Approach". Journal of Quality Assurance in Hospitality & Tourism (2024): https://doi.org/10.1080/1528008X.2022.2112807.
    10.1080/1528008X.2022.2112807
  2. Trinidad Domínguez Vila; Elisa Alén González. "Disability and the labour market: conditioning factors for the inactive population with intellectual disabilities". International Journal of Developmental Disabilities (2023): https://doi.org/10.1080/20473869.2023.2183306.
    10.1080/20473869.2023.2183306
  3. E. Medina; A. Mazaira; E. Alén. "Innovation in the broadcasters’ business model: A bibliometric and review approach". European Research on Management and Business Economics (2022): https://doi.org/10.1016/j.iedeen.2022.100202.
    10.1016/j.iedeen.2022.100202
  4. Lorena Rodríguez-Campo; Fátima Braña-Rey; Elisa Alén-González; José Antonio Fraiz-Brea. "The liminality in popular festivals: identity, belonging and hedonism as values of tourist satisfaction". Tourism Geographies (2020): 1-21. https://doi.org/10.1080/14616688.2019.1637449.
    10.1080/14616688.2019.1637449
  5. Gonzalez, Elisa. "A holistic understanding of the emotional experience of festival attendees". (2019): http://dx.doi.org/10.1080/01490400.2019.1597790.
    10.1080/01490400.2019.1597790
  6. Gonzalez, Elisa. "Accessible tourism online resources: a Northern European perspective". (2019): http://dx.doi.org/10.1080/15022250.2018.1478325.
    10.1080/15022250.2018.1478325
  7. Gonzalez, Elisa. "Cultural differences, language attitudes and tourist satisfaction: a study in the Barcelona hotel sector". (2019): http://dx.doi.org/10.1080/01434632.2018.1493114.
    10.1080/01434632.2018.1493114
  8. Gonzalez, Elisa. "Spatial heterogeneity in Spain for senior travel behavior". (2019): http://dx.doi.org/10.1016/j.tourman.2018.09.011.
    10.1016/j.tourman.2018.09.011
  9. Gonzalez, Elisa. "Accessibility of tourism websites: the level of countries’ commitment". (2019): http://dx.doi.org/10.1007/s10209-019-00643-4.
    10.1007/s10209-019-00643-4
  10. Gonzalez, Elisa. "Website accessibility in the tourism industry: an analysis of official national tourism organization websites around the world". (2018): http://dx.doi.org/10.1080/09638288.2017.1362709.
    10.1080/09638288.2017.1362709
  11. Elisa Alén. "Reflections on “assessing tourist behavioral intentions through perceived service quality and customer satisfaction”". Journal of Global Scholars of Marketing Science 28 4 (2018): 358-362. https://doi.org/10.1080/21639159.2018.1509364.
    10.1080/21639159.2018.1509364
  12. Gonzalez, Elisa. "Governance and cooperation in Euroregions: border tourism between Spain and Portugal". (2018): http://dx.doi.org/10.1080/09654313.2018.1464129.
    10.1080/09654313.2018.1464129
  13. Gonzalez, Elisa. "Digital Technology in a Smart Tourist Destination: The Case of Porto". (2018): http://dx.doi.org/10.1080/10630732.2017.1413228.
    10.1080/10630732.2017.1413228
  14. Gonzalez, Elisa. "The Role of the Internet as a Tool to Search for Tourist Information". (2018): http://dx.doi.org/10.4018/jgim.2018010104.
    10.4018/jgim.2018010104
  15. de Carlos, P.; Alén, E.; Pérez-González, A.. "Measuring the efficiency of the Spanish Olympic Sports Federations". European Sport Management Quarterly 17 2 (2017): 210-225. http://www.scopus.com/inward/record.url?eid=2-s2.0-84996554689&partnerID=MN8TOARS.
    10.1080/16184742.2016.1245769
  16. Alén, E.; Losada, N.; Domínguez, T.. "The Impact of Ageing on the Tourism Industry: An Approach to the Senior Tourist Profile". Social Indicators Research 127 1 (2016): 303-322. http://www.scopus.com/inward/record.url?eid=2-s2.0-84928396815&partnerID=MN8TOARS.
    10.1007/s11205-015-0966-x
  17. Losada, N.; Alén, E.; Domínguez, T.; Nicolau, J.L.. "Travel frequency of seniors tourists". Tourism Management 53 (2016): 88-95. http://www.scopus.com/inward/record.url?eid=2-s2.0-84942673366&partnerID=MN8TOARS.
    10.1016/j.tourman.2015.09.013
  18. Villamarín, P.C.; Vila, T.D.; González, E.A.. "Performance analysis of spanish coastal destinations through the evolution of supply and demand accommodation | Analyse de la performance des destinations côtières espagnoles à travers l’évolution de la demande et l’offre de logements | Análise do desempenho de destinos litorâneos espanhóis por meio da evolução da demanda e da oferta de hospedagem | Análisis del desempeño de destinos litorales esp". Innovar 26 59 (2016): 137-154. http://www.scopus.com/inward/record.url?eid=2-s2.0-84953372329&partnerID=MN8TOARS.
    10.15446/innovar.v26n59.54368
  19. ALÉN, E.; LOSADA, N.; DE CARLOS, P.. "Understanding tourist behaviour of senior citizens: lifecycle theory, continuity theory and a generational approach". Ageing and Society (2016): 1-24. http://www.scopus.com/inward/record.url?eid=2-s2.0-84963699487&partnerID=MN8TOARS.
    10.1017/S0144686X16000325
  20. Domínguez Vila, T.; Darcy, S.; Alén González, E.. "Competing for the disability tourism market - A comparative exploration of the factors of accessible tourism competitiveness in Spain and Australia". Tourism Management 47 (2015): 261-272. http://www.scopus.com/inward/record.url?eid=2-s2.0-84908577403&partnerID=MN8TOARS.
    10.1016/j.tourman.2014.10.008
  21. Alén, E.; Losada, N.; de Carlos, P.. "Profiling the segments of senior tourists throughout motivation and travel characteristics". Current Issues in Tourism (2015): http://www.scopus.com/inward/record.url?eid=2-s2.0-84923059743&partnerID=MN8TOARS.
    10.1080/13683500.2015.1007927
  22. Alén, E.; Domínguez, T.; De Carlos, P.. "University students perceptions of the use of academic debates as a teaching methodology". Journal of Hospitality, Leisure, Sport and Tourism Education 16 (2015): 15-21. http://www.scopus.com/inward/record.url?eid=2-s2.0-84923090056&partnerID=MN8TOARS.
    10.1016/j.jhlste.2014.11.001
  23. Vila, T.D.; Darcy, S.; Alén, E.. "Olympic and paralympic games in Brazil: Learning from barcelona and sydney | Juegos olímpicos y paralímpicos en Brasil: Aprendiendo de barcelona y sidney". RAE Revista de Administracao de Empresas 54 2 (2014): http://www.scopus.com/inward/record.url?eid=2-s2.0-84897723995&partnerID=MN8TOARS.
  24. Alén, E.; Nicolau, J.L.; Losada, N.; Domínguez, T.. "Determinant factors of senior tourists' length of stay". Annals of Tourism Research 49 (2014): 19-32. http://www.scopus.com/inward/record.url?eid=2-s2.0-84906769818&partnerID=MN8TOARS.
    10.1016/j.annals.2014.08.002
  25. Alén, E.; De Carlos, P.; Domínguez, T.. "An analysis of differentiation strategies for Galician thermal centres". Current Issues in Tourism 17 6 (2014): 499-517. http://www.scopus.com/inward/record.url?eid=2-s2.0-84903704905&partnerID=MN8TOARS.
    10.1080/13683500.2012.733357
  26. Sánchez, M.N.L.; González, M.E.A.; Vila, T.D.. "Approximation to the senior tourist profile and behaviour | Aproximación ao perfil e ao comportamento do turista senior". Revista Galega de Economia 23 2 (2014): 69-90. http://www.scopus.com/inward/record.url?eid=2-s2.0-84922559653&partnerID=MN8TOARS.
  27. Otero Paradela, A.B.; Alén González, M.E.; Domínguez Vila, T.. "LGTB Tourism. The case of Galicia | Turismo LGTB. Unha aproximación ao caso de Galicia". Revista Galega de Economia 23 1 (2014): 79-98. http://www.scopus.com/inward/record.url?eid=2-s2.0-84922519349&partnerID=MN8TOARS.
  28. Domínguez, T.; Fraiz, J.A.; Alén, E.. "Economic profitability of accessible tourism for the tourism sector in Spain". Tourism Economics 19 6 (2013): 1385-1399. http://www.scopus.com/inward/record.url?eid=2-s2.0-84892723259&partnerID=MN8TOARS.
    10.5367/te.2013.0246
  29. de Carlos, P.; Domínguez, T.; Alén, E.. "An empirical analysis of horizontal differentiation of Galician industrial estates". Investigaciones Europeas de Direccion y Economia de la Empresa 19 3 (2013): 169-179. http://www.scopus.com/inward/record.url?eid=2-s2.0-84881616053&partnerID=MN8TOARS.
    10.1016/j.iedee.2013.01.003
  30. Domínguez, T.; Alén, E.; Fraiz, J.. "International accessibility: A proposal for a system of symbols for people with disabilities of accessibility (ISA); symbol.". International Journal on Disability and Human Development 12 3 (2013): 235-243. http://www.scopus.com/inward/record.url?eid=2-s2.0-84881489237&partnerID=MN8TOARS.
    10.1515/ijdhd-2012-0102
  31. Campo, M.L.R.; Brea, J.A.F.; González, M.E.A.. "New segments for cultural tourism. An approach to traveler film tourism behavior | Nuevos segmentos turistico culturales. Una aproximación al comportamiento del consumidor turistico cinematográfico". Cuadernos de Turismo 32 (2013): 259-279. http://www.scopus.com/inward/record.url?eid=2-s2.0-84894144564&partnerID=MN8TOARS.
  32. Vázquez, E.G.; González, M.E.A.; Comesaña, L.R.. "Corporate social responsibility benchmarking. The case of galician firms | Benchmarking en responsabilidad social corporativa. El caso de las empresas gallegas". Cuadernos de Gestion 11 SUPPL. PEC (2011): 101-119. http://www.scopus.com/inward/record.url?eid=2-s2.0-84870524017&partnerID=MN8TOARS.
    10.5295/cdg.100226eg
  33. Alén González, M.E.; Fraiz Brea, J.A.; Mazaira Castro, A.. "Time pressure and informative content of sales promotions | Presión de tempo e contido informativo das promocións de vendas". Revista Galega de Economia 16 1 (2007): 95-110. http://www.scopus.com/inward/record.url?eid=2-s2.0-34247474769&partnerID=MN8TOARS.
  34. González, M.E.A.; Comesaña, L.R.; Brea, J.A.F.. "Assessing tourist behavioral intentions through perceived service quality and customer satisfaction". Journal of Business Research 60 2 (2007): 153-160. http://www.scopus.com/inward/record.url?eid=2-s2.0-33846265910&partnerID=MN8TOARS.
    10.1016/j.jbusres.2006.10.014
  35. Alén González, M.E.. "Comparison of scales for the measurement of perceived quality in thermal spas | Comparación de escalas para a medición da calidade percibida en establecementos termais". Revista Galega de Economia 15 2 (2006): 25-44. http://www.scopus.com/inward/record.url?eid=2-s2.0-33751031505&partnerID=MN8TOARS.
  36. González, M.E.A.; Brea, J.A.F.. "An investigation of the relationship among service quality, customer satisfaction and behavioural intentions in Spanish health spas". Journal of Hospitality and Leisure Marketing 13 2 (2005): 67-90. http://www.scopus.com/inward/record.url?eid=2-s2.0-33746623311&partnerID=MN8TOARS.
    10.1300/J150v13n02_06
  37. Alén González, M.E.; Rodríguez Comesaña, L.. "Evaluation of thermal tourists' perceived service quality through the analysis of their expectations and perceptions | Avaliación da calidade percibida polos clientes de establecementos termais a través da análise das súas expectativas e percepcións". Revista Galega de Economia 13 1-2 (2004): 5-22. http://www.scopus.com/inward/record.url?eid=2-s2.0-13244283042&partnerID=MN8TOARS.
Activities

Supervision

Thesis Title
Role 		Degree Subject (Type)
Institution / Organization
2016 - 2016/01/04 TURISMO DE FRONTEIRA: APLICAÇÃO À RAIA SECA LUSO-ESPANHOLA
Supervisor
Universidade do Porto, Portugal
2015 - 2015/07/20 AVALIAÇÃO DA EXPERIÊNCIA TURÍSTICA NUM SMART DESTINATION: O CASO DO PORTO
Supervisor
Universidade do Porto, Portugal
2012 - 2013/07/03 COMPORTAMIENTO TURÍSTICO DE LOS SENIOR A PARTIR DE LAS VARIABLES DEL CICLO DE VIDA, NIVEL SOCIOCULTURAL Y FACTORES AUTOPERCIBIDOS
Supervisor
Universidade de Trás-os-Montes e Alto Douro, Portugal
Distinctions

Award

2019 Iacobus Papers
Agrupación Europea de Cooperacion Territorial Galicia-Norte de Portugal, Spain
2018 Iacobus Papers
Agrupación Europea de Cooperacion Territorial Galicia-Norte de Portugal, Spain
2016 Premio AECIT al mejor artículo de investigación en turismo
AECIT-Asociación de expertos científicos en Turismo, Spain