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Adjunct professor at ISLA - IPGT (Polytechnic Institute of Management and Technology in Vila Nova de Gaia) with over 20 years teaching at Polytechnic of Porto schools (ISCAP - Accounting and Business School and ESMAD - Media, Arts and Design School) . He is currently the Director of the Research Center at ISLA-IPGT, the Director of the Master's course in Engineering of Technologies and Web Systems and the Director of the Degree in Informatics for Electronic Commerce. He has over 35 years of professional experience working in companies where he has led numerous IT projects and departments (Telecom (Telecommunications), Credifin/Cetelem (Finance), Autosueco/NORS (Automotive), IBM (Technology) and BPI (Banking). In parallel, he regularly provides professional IT training services at major companies where he promotes and teaches professional training courses in the areas of: Business Analytics (supported by Power BI - DAX/M); Data modelling; e-Commerce, Project Management and Advanced Excel Spread Sheet. He has a degree in Computer Engineering from ISEP - Engineering School of Porto and a master's degree in Information Management from FEUP - Faculty of Engineering of Porto. He holds a PhD in Computer Science, with a specialization in Service-Oriented Computing and Service Analytics from TU/e - Eindhoven University of Technology (The Netherlands). His main research interests are: Business Analytics and Data Science, Project Management (Waterfall and Agile methodologies), Enterprise Resource Planning systems, Data Modelling, Blockchain, Service-Oriented Computing, e-Commerce, Industry 4.0, IoT, Big Data, and Digital Transformation.
Identification

Personal identification

Full name
Firmino Silva
Gender
Male

Citation names

  • Silva, F. O.
  • Silva, F.
  • Firmino Oliveira da Silva

Author identifiers

Ciência ID
C21A-91DC-B90B
ORCID iD
0000-0002-7489-7565

Email addresses

  • firmino.silva@islagaia.pt (Professional)
  • firmino.silva@islagaia.pt (Professional)
  • firmino.silva@gmail.com (Personal)

Telephones

Mobile phone
  • 962832832 (Personal)

Websites

  • https://ci-islagaia.pt/ (Professional)

Knowledge fields

  • Engineering and Technology - Electrotechnical Engineering, Electronics and Informatics

Languages

Language Speaking Reading Writing Listening Peer-review
English Advanced (C1) Advanced (C1) Advanced (C1) Advanced (C1)
German Elementary (A2) Intermediate (B1) Beginner (A1) Elementary (A2) Elementary (A2)
Spanish; Castilian Elementary (A2) Upper intermediate (B2) Elementary (A2) Intermediate (B1) Intermediate (B1)
Education
Degree Classification
2013/05/01 - 2019/01/21
Concluded
Computer Science (Doctor of Philosophy)
Major in SOA + SOC + Collaborative Networking
Technische Universiteit Eindhoven, Netherlands
"Service Selection and Ranking in Cross-Organizational Business Process Collaboration" (THESIS/DISSERTATION)
Approved
2005
Concluded
Mestrado de Gestão de Informação (Mestrado)
Universidade do Porto Faculdade de Engenharia, Portugal
"Integração de Sistemas e Plataformas como Solução para a Gestão de Informação de Clientes" (THESIS/DISSERTATION)
Muito Bom
1999
Concluded
Engenharia Informática (Licenciatura)
Instituto Politécnico do Porto Instituto Superior de Engenharia do Porto, Portugal
"Reengenharia de Processos e de Sistemas - Implementação Técnica do ERP SAP R/3 no Grupo Auto-Sueco" (THESIS/DISSERTATION)
15
Affiliation

Science

Category
Host institution
Employer
2022/05/01 - Current Researcher (Research) ISLA Instituto Politécnico de Gestão e Tecnologia, Portugal
Universidade Lusófona Associação para a Investigação e Desenvolvimento em Cognição e Computação Centrado nas Pessoas, Portugal
2022 - Current Researcher (Research) Universidade Lusófona Associação para a Investigação e Desenvolvimento em Cognição e Computação Centrado nas Pessoas, Portugal
Grupo Lusófona, Portugal
2017 - Current Researcher (Research) Instituto Politécnico do Porto Centro de Estudos Organizacionais e Sociais, Portugal
Instituto Politécnico do Porto, Portugal

Teaching in Higher Education

Category
Host institution
Employer
2020/10/01 - Current Adjunct Teacher (Polytechnic Teacher) ISLA Instituto Politécnico de Gestão e Tecnologia, Portugal
Grupo Lusófona, Portugal
2018 - Current Invited Adjunct Teacher (Polytechnic Teacher) Instituto Politécnico do Porto Escola Superior de Media Artes e Design, Portugal
2001/03/26 - 2020/07/31 Invited Adjunct Teacher (Polytechnic Teacher) Instituto Politécnico do Porto Instituto Superior de Contabilidade e Administração do Porto, Portugal
Instituto Politécnico do Porto Instituto Superior de Contabilidade e Administração do Porto, Portugal

Positions / Appointments

Category
Host institution
Employer
2021/09/01 - Current Organic Unit Director ISLA Instituto Politécnico de Gestão e Tecnologia, Portugal
Grupo Lusófona, Portugal
Projects

Grant

Designation Funders
2022/07/01 - Current Intelligent Scientific Production Collection System
POCH-02-53I2-FSE-000019
Principal investigator
ISLA Instituto Politécnico de Gestão e Tecnologia, Portugal
Ongoing
2024/02/01 - 2024/08/31 Finance4youth
E6ED94AB
Research Technician Fellow
ISLA - Gaia / Research Center, Portugal
Erasmus Plus
Ongoing
2022/05/02 - 2023/10/31 Blockchain and Digital Signature supporting remote assessment systems in a HEI
POCH-02-53I2-FSE-000019
Principal investigator
ISLA Instituto Politécnico de Gestão e Tecnologia, Portugal
Ongoing
Outputs

Publications

Book
  1. Silva, Firmino. ERP e CRM. Porto, Portugal: Edições Centro Atlântico. 2001.
    Published
Book chapter
  1. Dias, Paulo Victor; Silva, F. O.. "A blockchain-based framework solution to enhance the remote assessment process in HEIs". In 5th International Congress on Blockchain and Applications, 775-784. Springer Nature Singapore, 2023.
    Published • 10.1007/978-981-19-9960-4_64
  2. de Matos Monteiro, Joana; Silva, F. O.. "Data-Driven Design in e-Commerce: Contribution of Customer Data Applied to User Experience". In Proceedings of Eighth International Congress on Information and Communication Technology, 615-624. London, United Kingdom: Springer Nature Singapore, 2023.
    Published • 10.1007/978-981-99-3236-8_49
  3. Dias, Paulo Victor; Silva, Firmino. "Blockchain and Digital Signature Supporting Remote Assessment Systems: A Solution Approach Applied to Higher Education Institutions Scope". In Advances in Tourism, Technology and Systems, 775-784. Springer Nature Singapore, 2023.
    10.1007/978-981-19-9960-4_64
  4. Paulo Victor Dias; Firmino Silva; António Godinho. "A Blockchain-Based Framework Solution to Enhance the Remote Assessment Process in HEIs". 2023.
    10.1007/978-3-031-45155-3_22
  5. Guerra, M. J.; Silva, F. O.. "Digital Marketing Strategy: A Step-By-Step Approach". In Smart Innovation, Systems and Technologies, 339-350. Tenerife, Spain: Springer Nature Singapore, 2022.
    Published • 10.1007/978-981-16-9268-0_28
  6. Tender, Manuel; Fuller, Paul; Vaughan, Alex; Long, Marc; Couto, João; Damien, Peter; Chow, Vivien; et al. "Real world lessons that can assist construction organisations in implementing BIM to improve the OSH processes". In 4º Congresso Português de Building Information Modelling vol. 1 - ptBIM, 155-167. Portugal: UMinho Editora, 2022.
    Published • 10.21814/uminho.ed.32.13
  7. Silva, F. O.; Pereira, Rui Humberto; Gonçalves, Maria José Angélico; da Silva, Amélia Ferreira; Silva, Manuel. "Exploring the Innovative Aspects of CV Distributed Ledgers Based on Blockchain". In Trends and Innovations in Information Systems and Technologies, 14-24. Springer International Publishing, 2020.
    Published • 10.1007/978-3-030-45691-7_2
  8. Silva, F. O.. "A Framework for Customer-Oriented Solution Applied to the Tourism Sector". In Advances in Tourism, Technology and Systems, 255-265. Springer Singapore, 2020.
    Published • 10.1007/978-981-33-4256-9_23
  9. Silva, F. O.; Chituc, Claudia-Melania; Grefen, Paul. "Service Selection and Ranking: A Framework Proposal and Prototype Implementation". In IFIP Advances in Information and Communication Technology, 395-403. Springer International Publishing, 2017.
    Published • 10.1007/978-3-319-65151-4_36
Conference paper
  1. 1E1D-19B9-1DAF; Silva, F. O.. "The Impact of Technology on Marketing: Exploring the Evolutionary Paradigm of Marketing 5.0". Paper presented in ICMarkTech'23 - International Conference on Marketing and Technologies, 2023.
    Accepted
  2. Goncalves, Helena; Firmino Oliveira da Silva; andré costa; 9014-C5D3-7274; D11F-CF93-483A. "The Conceptualization of a Serious Games Model applied to elderly population in a Digital Health environment". Paper presented in HCist - International Conference on Health and Social Care Information Systems and Technologies, 2023.
    Accepted
  3. 491C-FAA7-09AE; Firmino Oliveira da Silva; Costa, André F.. "A Serious Games Model applied to elderly population in a Digital Health environment". Paper presented in HCist 2023 - International Conference on Health and Social Care Information Systems and Technologies, Porto, 2023.
    Published
  4. Costa, André F.; Firmino Oliveira da Silva; Moreira, José Joaquim. "Towards an AI-Driven User Interface Design for Web Applications". Paper presented in iSCSi23 - International Conference on Industry Sciences and Computer Sciences Innovation, Lisbon, 2023.
    Accepted
  5. Dias, Paulo Victor; Goncalves, Helena; Silva, F. O.; Duque, Jorge; D11F-CF93-483A; 6719-810A-99BB. "Blockchain Technology : A scrutiny into Hyperledger Fabric for Higher Educational Institutions". Paper presented in iSCSi23 - International Conference on Industry Sciences and Computer Sciences Innovation, 2023.
    Accepted
  6. Goncalves, Helena; Godinho, Manuel; Silva, F. O.. "Technological Advancements in e-Healthcare: A Comprehensive Assessment in orthopaedics-patient relationship management". Paper presented in iSCSi23 - International Conference on Industry Sciences and Computer Sciences Innovation, 2023.
    Accepted
  7. Goncalves, Helena; Silva, F. O.; catarina rodrigues; Godinho, António. "Diabetes Technologies: An comprehensive study of the disease and the tools used in their management". Paper presented in iSCSi23 - International Conference on Industry Sciences and Computer Sciences Innovation, 2023.
    Accepted
  8. Tender, M.; Silva, F. O.. "Implementation of BIM and Virtual Reality for Tunnelling OSH training". Paper presented in CIBW099W123: Digital Transformation of Health and Safety in Construction, Porto, 2023.
    Accepted • https://doi.org/10.24840/978-972-752-309-2
  9. Tender, M.; Fuller, Paul; Vaughan, Alex; Chow, Vivien; SILVA, F.O.; Couto, João; santos, ricardo. "LESSONS LEARNED FROM THE USE OF VIRTUAL REALITY FOR OCCUPATIONAL SAFETY AND HEALTH TRAINING IN THAMES TIDEWAY TUNNEL". Paper presented in CIBW099W123: Digital Transformation of Health and Safety in Construction, Porto, 2023.
    Accepted • https://doi.org/10.24840/978-972-752-309-2
  10. Tender, M.; Fuller, Paul; Chow, V.; Silva, F. O.. "BIM4OSH OBSERVATORY: CENTRAL REPOSITORY TO MONITOR THE STATUS OF BIM IMPLEMENTATION FOR OSH - PURPOSED ARCHITECTURE". Paper presented in CIBW099W123: Digital Transformation of Health and Safety in Construction, 2023.
    Accepted • https://doi.org/10.24840/978-972-752-309-2
  11. Tender, M.; Couto, João; Silva, F. O.; Fuller, P.. "BIM4OSH Observatory - an exploratory justification". Paper presented in 11th International Conference WorkingOnSafety.net - WOS 2022, Olhão, 2022.
    Accepted
  12. Costa, André; Silva, F. O.. "Interaction Design for AI Systems: An oriented state-of-the-art". Paper presented in 4th International Congress on Human-Computer Interaction, Optimization and Robotic Applications, Ancara, 2022.
    Published
  13. Silva, Firmino; Chituc, Claudia-Melania; Grefen, Paul. "An Approach for Automated Service Selection and Ranking using Services Choreography". Paper presented in 11th International Conference on Web Information Systems and Technologies, Lisbon, 2015.
    Published • 10.5220/0005461202590266
  14. Silva, F. O.. "Towards the Definition of a Framework Supporting High Level Reliability of Services". Paper presented in ICSOC: International Conference on Service-Oriented Computing - 2012, Shangai, 2012.
    Published
  15. Silva, F. O.. "An Approach to Modelling Informal Communication in Business Networks". Paper presented in IADIS International Conference on Applied Computing, Salamanca, 2007.
    Published
Journal article
  1. Gonçalves, Helena Isabel Marques; Silva, F. O.. "Cognitive Rehabilitation: A Comparison Model of a Digital Environment based on Serious Games and the Traditional Methods". Procedia Computer Science 219 2023 (2023): 1333-1340. http://dx.doi.org/10.1016/j.procs.2023.01.418.
    Open access • Published • 10.1016/j.procs.2023.01.418
  2. Duque, Jorge; Silva, F. O.; Godinho, António. "Data Mining applied to Knowledge Management". Procedia Computer Science 219 2023 (2023): 455-461. https://doi.org/10.1016/j.procs.2023.01.312.
    Open access • Published • https://doi.org/10.1016/j.procs.2023.01.312
  3. Tender, Manuel; Fuller, Paul; Vaughan, Alex; Long, Marc; Couto, João Pedro; Damien, Peter; Chow, Vivien; et al. "Lessons from implementation of Key Technological Developments to improve occupational safety and health processes in a complex UK-based construction project". IOP Conference Series: Earth and Environmental Science 1101 9 (2022): 092016. http://dx.doi.org/10.1088/1755-1315/1101/9/092016.
    Open access • Published • 10.1088/1755-1315/1101/9/092016
Thesis / Dissertation
  1. Silva, F. O.. "Service Selection and Ranking in Cross-Organizational Business Process Collaboration". PhD, Technische Universiteit Eindhoven Faculteit Industrial Engineering and Innovation Sciences, 2019. https://pure.tue.nl/ws/files/114053520/20190121_Oliveira_da_Silva.pdf.
Activities

Supervision

Thesis Title
Role
Degree Subject (Type)
Institution / Organization
2021/10/01 - Current Physical Game with Augmented Reality Application support
Supervisor of Catarina Marinho
Master in Interactive Media and Systems (Master)
Instituto Politécnico do Porto Escola Superior de Media Artes e Design, Portugal
2021/10/01 - Current Immersive environment in Augmented Reality
Supervisor of António Correia
Master in Interactive Media and Systems (Master)
Instituto Politécnico do Porto Escola Superior de Media Artes e Design, Portugal
2023/10/10 - 2023/10/10 Experiência de Consumidor no Metaverse: Interação do Utilizador em Mundos Virtuais e v-Commerce
Supervisor
MESTRADO EM ENGENHARIA DE TECNOLOGIAS E SISTEMAS WEB (Master)
ISLA Instituto Politécnico de Gestão e Tecnologia, Portugal
2023/10/03 - 2023/10/03 Marketing 5.0: O impacto da Tecnologia no Marketing
Supervisor
Mestrado em Engenharia das Tecnologias e Sistemas Web (Master)
ISLA Instituto Politécnico de Gestão e Tecnologia, Portugal
2021/10/01 - 2022/11/29 Jogo Educativo com Aplicação de Realidade Aumentada
Supervisor
Mestrado em Sistemas e Media Interativos (Master)
Instituto Politécnico do Porto Escola Superior de Media Artes e Design, Portugal
2021/10/01 - 2022/11/07 The use of serious games in promoting habits for cognitive rehabilitation
Supervisor of Helena Gonçalves
Master in Interactive Media and Systems (Master)
Instituto Politécnico do Porto Escola Superior de Media Artes e Design, Portugal
2021/09/01 - 2022/11/07 Estudo do hábito para a reabilitação cognitiva suportado em Jogos Sérios
Supervisor
Mestrado em Sistemas e Media Interativos (Master)
Instituto Politécnico do Porto Escola Superior de Media Artes e Design, Portugal
2021/10/01 - 2022/10/18 BLOCKCHAIN AND REMOTE ASSESSMENT SYSTEM: A conceptual approach for plagiarism mitigation in the Higher Education Institutions
Supervisor of Paulo Victor
Master in Web Technologies and Systems Engineering (Master)
ISLA Instituto Politécnico de Gestão e Tecnologia, Portugal
2020/10/01 - 2022/10/18 BLOCKCHAIN AND REMOTE ASSESSMENT SYSTEM - A conceptual approach for plagiarism mitigation in the Higher Education Institutions
Supervisor
MASTER OF ENGINEERING IN WEB TECHNOLOGIES AND SYSTEMS (Master)
ISLA Instituto Politécnico de Gestão e Tecnologia, Portugal
2021/10/01 - 2022/10/10 Human-AI Interaction Design: How the Human-Centered Design Impact AI Systems
Supervisor of André Costa
Master in Web Technologies and Systems Engineering (Master)
ISLA Instituto Politécnico de Gestão e Tecnologia, Portugal
2020/10/01 - 2021/07/16 Definição da estratégia digital sustentada no desenvolvimento de objetos multimédia para promoção de soluções tecnológicas da IOTech: do desenho à implementação
Supervisor
Sistemas e Media Interativos (Master)
Instituto Politécnico do Porto Escola Superior de Media Artes e Design, Portugal
2020/09/30 - 2021/07/16 Definição da estratégia digital sustentada no desenvolvimento de objetos multimédia para promoção de soluções tecnológicas da IOTech: do desenho à implementação
Supervisor
Sistemas e Media Interativos (Master)
Instituto Politécnico do Porto Escola Superior de Media Artes e Design, Portugal
2019/09/30 - 2020/12/22 O uso de jogos virtuais interativos para telereabilitação na Paralisia Cerebral.
Supervisor
Sistemas e Media Interativos (Master)
Instituto Politécnico do Porto Escola Superior de Media Artes e Design, Portugal
2019/09/30 - 2020/12/18 Avaliação do impacto do uso de jogos digitais sérios na promoção de competências comunicativas na Paralisia Cerebral.
Supervisor
Sistemas e Media Interativos (Master)
Instituto Politécnico do Porto Escola Superior de Media Artes e Design, Portugal
2019/09/30 - 2020/07/10 Abordagem aos fatores que influenciam a fidelização do consumidor em Comércio Eletrónico
Supervisor
Negócio Eletrónico (Master)
Instituto Politécnico do Porto Instituto Superior de Contabilidade e Administração do Porto, Portugal

Event organisation

Event name
Type of event (Role)
Institution / Organization
2023/11/24 - 2023/11/24 Day of Science 2023 / Syposium: ISLA Research Center promoted an event with an interesting set of initiatives and encouraged the ISLA community to participate in scientific development. The program included lectures given by invited experts, who spoke about the need to produce science, as well as the effective involvement of students. (2023/11/24 - 2022/11/23) (2023/11/24 - 2023/11/24)
Conference (President of the Organising Committee)
ISLA Instituto Politécnico de Gestão e Tecnologia, Portugal
2022/07/01 - 2022/11/24 Day of Science / Syposium: ISLA Research Center promoted an event with an interesting set of initiatives and encouraged the ISLA community to participate in scientific development. The program included lectures given by invited experts, who spoke about the need to produce science, as well as the effective involvement of students. (2022/11/24 - 2022/11/24)
Symposium (President of the Organising Committee)
ISLA Instituto Politécnico de Gestão e Tecnologia, Portugal

Event participation

Activity description
Type of event
Event name
Institution / Organization
2022/03/09 - 2022/03/11 iSCSi - International Conference on Industry Sciences and Computer Sciences Innovation. Three panel Moderator
Conference
iSCSi - International Conference on Industry Sciences and Computer Sciences Innovation.
ISLA Instituto Politécnico de Gestão e Tecnologia, Portugal

Jury of academic degree

Topic
Role
Candidate name (Type of degree)
Institution / Organization
2023/11/13 A importância e implementação de um Design System num contexto multimarca, multiproduto e multidimensão
President of the jury
Daniel Moreira (Master)
ISLA Instituto Politécnico de Gestão e Tecnologia, Portugal
2022/11/29 Business Inteligence: Projecto de Criação de Dashboards para a empresa NDRive
(Thesis) Main arguer
Hugo Filipe de Sousa Vieira (Master)
Instituto Politécnico do Porto Instituto Superior de Contabilidade e Administração do Porto, Portugal
2022/09/22 CyberSoc Incident Management Response Framework
President of the jury
Mário Vilamarim Saraiva (Master)
ISLA Instituto Politécnico de Gestão e Tecnologia, Portugal
2022/09/20 Human-AI Interaction Design: Usability Guidelines for AI Systems Interfaces Design
Supervisor
André Filipe Marques Costa (Master)
ISLA Instituto Politécnico de Gestão e Tecnologia, Portugal
2021/12/21 Intervention of occupational therapists in the context of telerehabilitation: scoping review
(Thesis) Main arguer
Susana Isabel Lucas Ferreira (Master)
Instituto Politécnico do Porto, Portugal
2021/11/26 Aplicando inteligência nos dados do Sage 50C™ através do Power BI™
(Thesis) Main arguer
Creudinei da Silva (Master)
Instituto Politécnico do Porto Instituto Superior de Contabilidade e Administração do Porto, Portugal
2021/11/21 A aplicação de mineração de processos a um processo de contabilidade empresarial
(Thesis) Main arguer
Francisco José Nóbrega Rodrigues (Master)
Instituto Politécnico do Porto Instituto Superior de Contabilidade e Administração do Porto, Portugal

Conference scientific committee

Conference name Conference host
2023/10/04 - 2023/10/06 iSCSi23 - International Conference on Industry Sciences and Computer Sciences Innovation Lisbon, Portugal, in the Radisson Hotel and at Lusófona University’s campus
2023/06/29 - 2023/06/30 ICITED23 International Conference in Information Technology & Education Nilton Lins University, in Manaus, Brazi
2022/12/01 - 2022/12/03 ICMarkTech'22 - The 2022 International Conference on Marketing and Technologies Department of Organisation of Companies and Commercialisation of the Faculty of Economics and Business Administration of the University of Santiago de Compostela, in Spain
2022/11/03 - 2022/11/05 ICOTTS'22 INTERNATIONAL CONFERENCE ON TOURISM TECHNOLOGY AND SYSTEMS Autonomous University of Chile, in Santiago
2022/07/14 - 2022/07/16 ICITED 22 International Conference in Information Technology & Education ESPM - Higher School of Advertising and Marketing
2022/03/09 - 2022/03/11 iSCSi - International Conference on Industry Sciences and Computer Sciences Innovation ISLA-IPGT
2021/12/02 - 2021/12/04 ICMarktech'21 – International Conference on Marketing and Technologies Universidad de La Laguna
2021/11/04 - 2021/11/06 ICOTTS'21 International Conference on Tourism, Technology and Systems
2021/07/15 - 2021/07/17 ICITED 21 International Conference in Information Technology & Education July 15-17, Sao Paulo, Brazil
2020/10/29 - 2020/10/31 ICOTTS'20 International Conference on Tourism, Technology and Systems in Cartagena de Indias, Colombia
2019/12/05 - 2019/12/07 ICOTTS 2019 International Conference on Tourism, Technology and Systems https://www.icotts.org/committees