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Célia Maria Quitério Ramos holds a PhD in Quantitative Methods applied to Economics and Management, in the specialty of Econometrics, by the University of Algarve. Master in Electrotechnical and Computer Engineering by Instituto Superior Técnico. Graduated in Computer Engineering from the University of Coimbra. Also, is an integrated researcher of CinTurs (Research Center for Tourism, Sustainability and Well-Being (www.cinturs.pt).Holds a Professional Diploma in Digital Marketing from Digital Marketing Institute in Dublin, Ireland. She is Coordinator Professor at School for Management, Hospitality and Tourism, also in the UALG, where she lectures computer science, mainly Information Systems, Business Intelligence, Information Systems for Management Support Decision. Celia was the President of the Pedagogical Council, since 2017 until 2021, Director of the degree in Marketing and member of the coordination of the master's degree in Hospitality Management, from September 2015 to October 2019, of the School of Management, Hospitality and Tourism. Areas of research and special interest include tourism information systems, big data, business intelligence, data analytics, smart tourism, sentiment analysis, machine learning, social media marketing, econometric modeling and panel-data models. Célia Ramos has published in the fields of information systems, marketing and tourism, namely, she has authored book chapters, conference papers and journal articles. At the level of applied research, she has participated in several funded projects. Also, she is reviewer of many international journals.
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Identification

Personal identification

Full name
Célia Maria Quitério Ramos

Citation names

  • Ramos, Célia
  • Ramos, Célia M.Q.
  • Ramos, C.M.Q.

Author identifiers

Ciência ID
B917-D015-C2EF
ORCID iD
0000-0002-3413-4897
Google Scholar ID
R4qqW8MAAAAJ
Researcher Id
C-5119-2012
Scopus Author Id
35073165500

Email addresses

  • cmramos@ualg.pt (Professional)

Addresses

  • Universidade do Algarve - Escola Superior de Gestão, Hotelaria e Turismo. Campus da Penha; Estrada da Penha, 8005-139, Faro, Faro, Portugal (Professional)

Websites

Knowledge fields

  • Social Sciences - Economics and Business
  • Exact Sciences - Computer and Information Sciences
  • Social Sciences - Other Social Sciences

Languages

Language Speaking Reading Writing Listening Peer-review
English Intermediate (B1) Intermediate (B1) Intermediate (B1) Intermediate (B1)
Spanish; Castilian Intermediate (B1) Intermediate (B1) Intermediate (B1) Intermediate (B1)
Portuguese (Mother tongue)
Education
Degree Classification
2023/10/27
Concluded
 Ciências Económicas e Empresariais, especialidade de Gestão (Título de Agregado)
Major in Gestão
Universidade do Algarve Faculdade de Economia, Portugal
"Análise de Sentimento Aplicada à Gestão da Atividade Turística" (THESIS/DISSERTATION)
 Aprovado
2006 - 2012/02/24
Concluded
 Métodos Quantitativos Aplicados à Economia e à Gestão (Doutoramento)
Major in Econometria
Universidade do Algarve, Portugal
"A influência das Tecnologias de Informação e de Comunicação na Procura Turística: Uma abordagem com Dados em Macro Painel" (THESIS/DISSERTATION)
 Muito Bom por unanimidade
1994 - 1997/05/27
Concluded
 Engenharia Electrotécnica e de Computadores (Mestrado)
Universidade de Lisboa Instituto Superior Técnico, Portugal
"Sistema Informático de Apoio ao Planeamento e Ordenamento Turístico" (THESIS/DISSERTATION)
 5 valores (0-5)
1987 - 1992/07/17
Concluded
 Engenharia Informática (Licenciatura)
Universidade de Coimbra Faculdade de Ciencias e Tecnologia, Portugal
 Bom
Affiliation

Science

Category
Host institution 		Employer
2020/01 - Current Researcher (Research) Universidade do Algarve - Centro de Investigação em Turismo, Sustentabilidade e Bem-estar, Portugal
2011/03 - Current Visiting Researcher (Research) Universidade de Évora Centro de Estudos e Formação Avançada em Gestão e Economia, Portugal
2017/12 - 2020/01 Researcher (Research) Universidade do Algarve Centro de Investigação sobre Espaço e Organizações, Portugal

Teaching in Higher Education

Category
Host institution 		Employer
2020/09/01 - Current Teacher Coordinator (Polytechnic Teacher) Universidade do Algarve Escola Superior de Gestão Hotelaria e Turismo, Portugal
1997/05 - 2020/08/31 Adjunct Teacher (Polytechnic Teacher) Universidade do Algarve Escola Superior de Gestão Hotelaria e Turismo, Portugal
1992/10 - 1997/05 Assistant (Polytechnic Teacher) Universidade do Algarve Escola Superior de Gestão Hotelaria e Turismo, Portugal

Positions / Appointments

Category
Host institution 		Employer
2023/09/05 - Current Diretora da licenciatura em Marketing da ESGHT -UAlg Universidade do Algarve Escola Superior de Gestão Hotelaria e Turismo, Portugal
Universidade do Algarve Escola Superior de Gestão Hotelaria e Turismo, Portugal
2015/09/01 - Current Conselho pedagógico Universidade do Algarve Escola Superior de Gestão Hotelaria e Turismo, Portugal
2013/07 - Current Conselho científico/técnico-científico ou orgão correspondente Universidade do Algarve, Portugal
2019/10 - 2023/09/04 Sudiretora da licenciatura em Marketing da ESGHT -UAlg Universidade do Algarve Escola Superior de Gestão Hotelaria e Turismo, Portugal
2017/10 - 2021/10/15 President of the Pedagogic Council Universidade do Algarve Escola Superior de Gestão Hotelaria e Turismo, Portugal
2017/10 - 2021/10/15 Membro do Senado Académico da UAlg Universidade do Algarve Escola Superior de Gestão Hotelaria e Turismo, Portugal
2015/09 - 2019/10 Diretora da licenciatura em Marketing da ESGHT -UAlg Universidade do Algarve Escola Superior de Gestão Hotelaria e Turismo, Portugal
2015/09 - 2019/10 Membro da direção do Mestrado em Direção e Gestão Hoteleira da ESGHT-UAlg Universidade do Algarve Escola Superior de Gestão Hotelaria e Turismo Portimão, Portugal
2011/09 - 2015/09 Diretora de Núcleo de Informática (departamento) da ESGHT-UAlg Universidade do Algarve Escola Superior de Gestão Hotelaria e Turismo, Portugal
1997/04 - 2009/07 Conselho Científico Universidade do Algarve Escola Superior de Gestão Hotelaria e Turismo, Portugal
1996/12 - 2005/03 Membro da Assembleia de Representantes da ESGHT-UAlg Universidade do Algarve Escola Superior de Gestão Hotelaria e Turismo, Portugal
1996/06 - 2001/11 Membro do Senado Universitário da UAlg Universidade do Algarve Escola Superior de Gestão Hotelaria e Turismo, Portugal
1997/11 - 1999/07 Diretora de Núcleo de Informática (departamento) da ESGHT-UAlg Universidade do Algarve Escola Superior de Gestão Hotelaria e Turismo, Portugal
Projects

Contract

Designation Funders
2022/01/02 - 2025/01/01 SHIFT (Framework para o Marketing Turístico, orientado para a Inovação, Sustentabilidade e Interação)
PTDC/EGE-OGE/2146/2021 SHIFT
Researcher
Instituto Politécnico de Setúbal, Portugal
Ongoing
2020/01/01 - 2023/12/31 Centro de Investigação em Turismo, Sustentabilidade e Bem-estar
UIDB/04020/2020
10.54499/UIDB/04020/2020
Researcher
Universidade do Algarve, Portugal
 Fundação para a Ciência e a Tecnologia
Concluded
2021/08/01 - 2023/06/30 Guest-IC - Guest Intelligence Chain
ALG-01-0247-FEDER-047399
Principal investigator
Universidade do Algarve - Centro de Investigação em Turismo, Sustentabilidade e Bem-estar, Portugal
Ongoing
2021/01/01 - 2023/03/31 HoST Lab - Laboratório de Inovação em Hospitalidade, Sustenatbilidade e Experiências Turísticas
72592 - HoST Lab
Researcher
Universidade do Algarve Centro de Investigação sobre Espaço e Organizações, Portugal
Ongoing
2019/07 - 2022/07 Projeto IMPACTUR-ALGARVE / Platform to monitor, predict and simulate the tourism competitiveness of the Algarve within the national territory and Spanish Mediterranean Basin, Aviso 01/SAICT/2018
SAICT-ALG/39547/2018
Researcher
European Regional Development Fund
Ongoing
2019/01 - 2021/12 Projeto TurExperience: Impactos das experiências turísticas na imagem do destino: em busca de novas oportunidades para o Algarve (TurExperience)
SAICT-ALG/39588/2018
Researcher
European Regional Development Fund
Ongoing
2019/01 - 2021/12 Projeto RESTUR: Atitudes e Comportamentos dos Residentes: Contributos para o Desenvolvimento de uma Estratégia de Turismo Sustentável no Algarve
SAICT-ALG/39584/2018
Researcher
European Regional Development Fund
Ongoing
2004/05 - 2019 IMPACTUR: Indicadores de Monitorização e Previsão da Atividade Turística
Researcher
Turismo de Portugal
2016/01 - 2018/10 Projeto M5SAR - Mobile Five Senses Augmented Reality System for Museums (M5SAR)
CRESC Algarve 2020 I&DT, nº 3322
Researcher
European Regional Development Fund
2013/12 - 2015/06 Projeto SRM: Smart Revenue Management
QREN I&DT, n.º 38962
Researcher
European Regional Development Fund
Concluded
2013/12 - 2014/12 Projeto FootData: Integrated information system for football
QREN I&DT, n.º 23119
Researcher
European Regional Development Fund
Concluded
1999/11 - 2001/11 MAEPTIA Metodologia de avaliação ex ante de Projectos Turísticos com Impactes Ambientais
Researcher
Instituto de Financiamento ao Turismo
Concluded
Outputs

Publications

Book
  1. Costa, Teresa; Calisto, Maria de Lurdes; Machado, Ana Teresa; Ramos, Célia; Montargil, Filipe; Severino, Filipe; João Ferreira do Rosário. SHIFT & Inspire: Tourism & Hospitality Trends. Lisboa, Portugal: Instituto Politécnico de Setúbal. 2023.
    Published
  2. Gonçalves, Alexandra; Ramos, Célia; Martins, Ana Isabel Rita; Serra, Manuel; Rassal, Carimo; Monteiro, Carlos; Martins, Paula Guerreiro; et al. Corresponding author: Gonçalves, Alexandra. HostLab: gastronomy innovation, experiences and sustainability. Portugal. 2023.
    Published
Book chapter
  1. Rashed Isam Ashqar; Huthaifa I. Ashqar; Célia M. Q. Ramos. "Identity and Access Management in Tourism and Hospitality". 2024.
    10.1007/978-3-031-44131-8_32
  2. Rashed Isam Ashqar; Célia M. Q. Ramos. "Machine-Learning Holistic Review in Tourism and Hospitality". 2024.
    10.1007/978-3-031-50518-8_7
  3. Jéssica C. P. Marcos; Célia M. Q. Ramos. "Sentiment Analysis of Online Consumer Reviews About Gastronomic Experiences". 2023.
    10.4018/978-1-6684-9094-5.ch017
  4. Célia M. Q. Ramos; Rashed Isam Ashqar. "Machine Learning in Health and Wellness Tourism". 2023.
    10.1007/978-3-031-48060-7_39
  5. Célia Ramos; Rashed Isam Ashqar; Nelson Matos; Carlos Sousa. "How to Use Information from Health and Wellness Tourism Customers to Achieve the Strategy Desired by Hoteliers". 2023.
    10.1007/978-981-99-0337-5_58
  6. Rashed Isam Ashqar; Célia Ramos; Carlos Sousa; Nelson Matos. "CRM and Smart Technologies in the Hospitality". 2023.
    10.1007/978-981-19-9099-1_9
  7. Rashed Isam Ashqar; Huthaifa I. Ashqar; Célia M. Q. Ramos. "Using Identity and Access Management Systems in Hotels: Evidence from Algarve, Portugal". 2023.
    10.1007/978-981-99-5414-8_65
  8. Ramos, CMQ; Ashqar, RI; Matos, N; Sousa, CMR. "Capital indicators for hotel customer experience to support strategic management". 2023.
    10.4018/978-1-6684-6607-0.ch002
  9. Amiri, Mahsa; Ramos, C.M.Q.. "Effects and Potentials of Business Intelligence Tools on Tourism Companies in a Tourism 4.0 Environment". In Internet of Behaviors Implementation in Organizational Contexts, 153-174. IGI Global, 2023.
    Published • 10.4018/978-1-6684-9039-6.ch008
  10. deMatos, Nelson; Ramos, C.M.Q.. "Smart Cities". In Handbook of Research on Network-Enabled IoT Applications for Smart City Services, 323-338. IGI Global, 2023.
    Published • 10.4018/979-8-3693-0744-1.ch018
  11. Ramos, C.M.Q.. Corresponding author: Ramos, C.M.Q.. "Business Intelligence Applied to Tourism". In Encyclopedia of Data Science and Machine Learning, 579-594. IGI Global, 2023.
    Published
  12. Molina-Pons, Fernando; Romero, Celia; Ramos, C.M.Q.. Corresponding author: Ramos, C.M.Q.. "Tourist Intelligence as the Basis for the Design of a Dashboard Indicator for a Digital, Intelligent, and Connected Hotel (DCIH) With a Smart Tourist Destination". In Measuring Consumer Behavior in Hospitality for Enhanced Decision Making, 57-82. IGI Global, 2023.
    Published • 10.4018/978-1-6684-6607-0.ch004
  13. Richmond, Fordjour; Uchechukwu, Nwogu Chimaraoke; Ramos, C.M.Q.. Corresponding author: Ramos, C.M.Q.. "Analyses of Visitors' Experiences in Museums Based on E-Word of Mouth and Tripadvisors Online Reviews". In Contemporary Approaches of Digital Marketing and the Role of Machine Intelligence, 192-216. IGI Global, 2023.
    Published • 10.4018/978-1-6684-7735-9.ch009
  14. Gonçalves, Alexandra Rodrigues; Ramos, C.M.Q.; Viegas, Carina. "Mediterranean Diet and Tourism Innovation, Experiences, and Sustainability". In Handbook of Research on Innovation, Differentiation, and New Technologies in Tourism, Hotels, and Food Service, 176-194. IGI Global, 2023.
    Published • 10.4018/978-1-6684-6985-9.ch009
  15. Rui Neves Madeira; Ramos, Célia M.Q.; Severino, Filipe. "The Big Issues - Sustainability and development: dilemmas and challenges". In SHIFT & Inspire: Tourism & Hospitality Trends. Setúbal, Portugal: Instituto Politécnico de Setúbal, 2023.
    Published
  16. Célia M. Q. Ramos. "Business Intelligence Applied to Tourism". 2022.
    10.4018/978-1-7998-9220-5.ch034
  17. Cardoso, PJS; Monteiro, J; Cabrita, C; Semião, J; Cruz, DM; Pinto, N; Ramos, CMQ; Oliveira, LMR; Rodrigues, JMF. "Monitoring, Predicting, and Optimizing Energy Consumptions: A Goal Toward Global Sustainability". 2022.
    10.4018/978-1-6684-3666-0.ch064
  18. Ramos, C.M.Q.. "Reputation Intelligence". In Encyclopedia of Tourism Management and Marketing, 679-681. Edward Elgar Publishing, 2022.
    Published • 10.4337/9781800377486.reputation.intelligence
  19. Ramos, C.M.Q.; Hassan, Azizul. "The Role of ICT Applied to Tourism and Marketing in Asia". In Technology Application in Tourism in Asia, 81-94. Springer Nature Singapore, 2022.
    Published • 10.1007/978-981-16-5461-9_5
  20. Ramos, C.M.Q.. "Business Intelligence Approach and Sentiment Analysis as a Management Strategy Applied to Study Customer Satisfaction in the Hospitality Sector". In Advances in Tourism, Technology and Systems, 537-547. Springer Nature Singapore, 2022.
    Published • 10.1007/978-981-16-9701-2_44
  21. Ramos, C.M.Q.. "Machine Learning Applied To Tourism". In Women’s voices in tourism research, 452-459. University of Queensland, St Lucia QLD, Australia, 2022.
    Published
  22. Célia M. Q. Ramos. "Blockchain Technology in Tourism Management". In Potentialities, Challenges, and Implications. 2021.
    10.4018/978-1-7998-8081-3.ch006
  23. Cardoso, PJS; Monteiro, J; Cabrita, C; Semião, J; Medina Cruz, D; Pinto, N; Ramos, CMQ; Oliveira, LMR; Rodrigues, JMF. "Monitoring, Predicting, and Optimizing Energy Consumptions: A Goal Toward Global Sustainability". 2021.
    10.4018/978-1-7998-9152-9.ch002
  24. Cascada, P., Correia, M., Matos, N., Sousa, C. & Ramos, C.. "From Digital Marketing to Marketing Automation: Practices and Answers of the Portuguese Hotel Sector". In Marketing, Creativity and Experiential Design, 85-102. Cambridge Scholars Publishing, 2021.
    Published
  25. Ramos, Célia M. Q.; Andraz, Georgette; Cardoso, Irene. "The Role of ICT in Involving the Tourist and in Sustainability of Tourism Destinations". In Studies on Entrepreneurship, Structural Change and Industrial Dynamics, 29-45. Springer International Publishing, 2020.
    Published • 10.1007/978-3-030-26245-7_3
  26. Ribeiro de Almeida, Cláudia; Ramos, Célia M.Q.; Alonso Almeida, Maria del Mar; Fernandes, Paula Odete; Gamarra, Lucas Estrada. "Deepening the Use of Social Media and Tourism Travel Behaviour". In Handbook of Research on Social Media Applications for the Tourism and Hospitality Sector, 66-81. United States: IGI Global, 2020.
    Published • 10.4018/978-1-7998-1947-9.ch005
  27. Rodrigues, João M.F.; Cardoso, Pedro J.S.; Monteiro, Jânio; Ramos, Célia M.Q.. "Augmented Intelligence: Leverage Smart Systems". In Smart Systems Design, Applications, and Challenges, 1-22. United States: IGI Global, 2020.
    Published • 10.4018/978-1-7998-2112-0.ch001
  28. Cardoso, Pedro J. S.; Monteiro, Jânio; Cabrita, Cristiano; Semião, Jorge; Cruz, Dario Medina; Pinto, Nelson; Ramos, Célia M.Q.; Oliveira, Luís M. R.; Rodrigues, João M. F.. "Monitoring, Predicting, and Optimizing Energy Consumptions: A Goal Toward Global Sustainability". In Smart Systems Design, Applications, and Challenges, 80-107. United States: IGI Global, 2020.
    Published • 10.4018/978-1-7998-2112-0.ch005
  29. Carvalho, Fatima Lampreia; Sequeira, Bernadete Dias; Wikesjö, Magda; Ramos, Célia M. Q.. "The Unfolding Theories on Destination Image, 1990-2020". In Handbook of Research on Resident and Tourist Perspectives on Travel Destinations, 313-338. United States: IGI Global, 2020.
    Published • 10.4018/978-1-7998-3156-3.ch015
  30. Matos, N.; Sánchez Jiménez, Miguel Ángel; Ramos, Célia M. Q.; Baptista, Nuno; Ferreira, João José de Matos. "Systematic Literature Review on Global Strategy: Mapping Trends and Gaps". In Dynamic Strategic Thinking for Improved Competitiveness and Performance, 243-270. United States: IGI Global, 2020.
    Published • 10.4018/978-1-7998-4552-2.ch010
  31. Ramos, Célia M. Q.; Matos, Nelson. "Customer Experience Journey in Social Networks - Analysis of Cohorts' Behavior". In INCREaSE 2019, 1180-1195. Springer International Publishing, 2020.
    Published • 10.1007/978-3-030-30938-1_93
  32. Ramos, Célia M. Q.; Rodrigues, João M. F.. "The Influence of Social Networking Technology on Centennials Purchase Intent". In Universal Access in Human-Computer Interaction. Applications and Practice, 451-465. Springer International Publishing, 2020.
    Published • 10.1007/978-3-030-49108-6_32
  33. Ramos, Célia M. Q.; Brito, Isabel Sofia. "The Effects of Industry 4.0 in Tourism and Hospitality and Future Trends in Portugal". In The Emerald Handbook of ICT in Tourism and Hospitality, 367-378. Emerald Publishing Limited, 2020.
    10.1108/978-1-83982-688-720201023
  34. Hassan, Azizul; Ramos, C.M.Q.. "Innovative technology application in tourism marketing". In Tourism Marketing in Bangladesh. Taylor and Francis, 2020.
    Published
  35. Ramos, Célia M. Q.; Rodrigues, João M. F.. "The Contribution of Social Networks to the Technological Experience of Elderly Users". In Universal Access in Human-Computer Interaction. Multimodality and Assistive Environments, 538-555. Springer International Publishing, 2019.
    Published • 10.1007/978-3-030-23563-5_43
  36. Ramos, Célia M. Q.; Mafé-García, Ana. "Analysis of the Contribution of ICT to Cultural and Religious Tourism". In Handbook of Research on Socio-Economic Impacts of Religious Tourism and Pilgrimage, 167-194. IGI Global, 2019.
    10.4018/978-1-5225-5730-2.ch010
  37. Rodrigues, J.; Pedro J. Cardoso; Joana Lessa; João A. Pereira; João D. Sardo; Marco de Freitas; Jorge Semi?o; et al. "An Initial Framework to Develop a Mobile Five Human Senses Augmented Reality System for Museums". United States, 2018.
    10.4018/978-1-5225-2927-9.ch005
  38. Henriques, Cláudia; Guerreiro, Manuela; Mendes, Júlio; Ramos, Célia M. Q.. "Fado as a popular culture expression in the context of a tourist city". In The Routledge Handbook of Popular Culture and Tourism, 116-126. Routledge, 2018.
    Published • 10.4324/9781315559018-11
  39. Ramos, Célia M. Q.; Henriques, Cláudia; Rodrigues, João M. F.. "Religious Tourism Experience Model (RTEM)". In Handbook of Research on Technological Developments for Cultural Heritage and eTourism Applications, 1-29. United States: IGI Global, 2018.
    10.4018/978-1-5225-2927-9.ch001
  40. Ramos, Célia M. Q.; Matos, Nelson; Sousa, Carlos M. R.; Correia, Marisol B.; Cascada, Pedro. "Marketing Intelligence and Automation - An Approach Associated with Tourism in Order to Obtain Economic Benefits for a Region". In Universal Access in Human–Computer Interaction. Design and Development Approaches and Methods, 402-411. United States: Springer International Publishing, 2017.
    Published • 10.1007/978-3-319-58706-6_32
  41. Ramos, Célia M.Q.; Henriques, Cláudia; Lanquar, Robert. "Augmented Reality for Smart Tourism in Religious Heritage Itineraries". In Handbook of Research on Human-Computer Interfaces, Developments, and Applications, 245-278. IGI Global, 2016.
    Published • 10.4018/978-1-5225-0435-1.ch010
  42. Vallespín-Arán, Maria; Molinillo, Sebastian; Ramos, Célia Maria Quitério. "Evaluación del sistema de distribución del sector hoteleiro: critérios de selección del canal". In En la Piel del Cliente: Escuchar, Atraer, Retener, 147-164. Oviedo, Spain: Universidad de Oviedo, 2015.
    Published
  43. Ramos, Célia M. Q.; Rodrigues, Paulo M. M.. "The Importance of ICT for Tourism Demand: A Dynamic Panel Data Analysis". In Quantitative Methods in Tourism Economics, edited by Physica-Verlag, 97-111. Physica-Verlag HD, 2013.
    10.1007/978-3-7908-2879-5_6
  44. Ramos, Célia M. Q.. "Informatização do planeamento e ordenamento turístico". In Aspectos de Dinamismo Regional - Série Estudos, 103-116. Faro, Portugal: Centro de Investigação de Desenvolvimento e Economia Regional (CIDER), 1998.
    Published
Conference abstract
  1. Ahsqar, R.I., Ramos, C., Sousa, C. & Matos, N.. "Health and well-being tourists". Paper presented in TMS ALGARVE 2022 - Tourism and Management Studies International Conference, Olhão, 2022.
    Published
  2. Guerreiro, M., Pinto, P., Sequeira, B., Matos, N., Agapito, D., Martins, R., Ramos, C., Pereira, L. & Wikesjo, M.. "A imagem experiencial do destino turístico: uma abordagem qualitativa junto dos turistas no Algarve.". Paper presented in TMS ALGARVE 2022 – Tourism and Management Studies International Conference, Olhão, 2022.
    Published
  3. Ramos,C., Ahsqar, R.I., Matos, N. & Sousa, C.. "Knowledge management and intellectual capital indicators in the management of tourism activity". Paper presented in TMS ALGARVE 2022 – Tourism and Management Studies International Conference, Olhão, 2022.
    Published
  4. Lança, M.M., Pinto, P., Guerreiro, M., Marques, J.F., Pereira, L., Renda, A.I. & Ramos, C. Ramos, C.M.Q.. "Lança, M.M., Pinto, P., Guerreiro, M., Marques, J.F., Pereira, L., Renda, A.I. & Ramos, C. (2021). Atitudes e comportamentos dos residentes em relação ao desenvolvimento sustentável do turismo no Algarve: Resultados de época baixa.". Paper presented in INVTUR Conference 2021, Aveiro, 2021.
    Published
  5. Ramos, C.M.Q.; Cardoso, P.J.; Fernandes, H.; Rodrigues, J.. "Business Intelligence Challenges applied in a Transfer Company.". Paper presented in Book of Abstracts of the t-forum Global Conference., 2020.
    Published
  6. Andraz, G.; Ramos, C.M.Q.; Cardoso, I.R.. "O papel das TIC no envolvimento do turista e sua importância para a Gestão dos Destinos Turísticos". Paper presented in III International Forum on Management, Évora, 2019.
    Published
  7. Ramos, C.M.Q.. "A comunicação da informação turística através das redes sociais: análise da importância atribuída pelos diferentes perfis de turistas". Paper presented in TMS ALGARVE 2018 - Tourism and Management Studies International Conference, Olhão, 2018.
    Published
  8. Alba-Fuerte, I.; Casado-Molina, Ana-Maria; Ramos, C.M.Q.. "Nodes of influence and their impact on the management of tourism companies in the Algarve". Paper presented in TMS ALGARVE 2018 - Tourism and Management Studies International Conference, Olhão, 2018.
    Published
  9. Cascada, Pedro; Correia, M.B.; Matos, Nelson; Sousa, Carlos M. R.; Ramos, C.M.Q.. "From Digital Marketing to Marketing Automation: Practices and Answers of the Portuguese Hotel Sector". Paper presented in ICMD, Faro, 2018.
    Published
  10. Ramos, C.M.Q.; Andraz, G.; Cardoso, I.R.. "The ICT in the Tourism Destinations Management: The Tourist Involvement". Paper presented in II International Forum on Management, Faro, 2018.
    Published
  11. Ramos, C.M.Q.; Rodrigues, J.. "The Contribution of Social Networks to the Technological Experience of Senior Users". Paper presented in II International Forum on Management, Faro, 2018.
    Published
  12. Cardoso, I.R.; Andraz, G.; Ramos, C.M.Q.. "Top Management Commitment in the Implementation of Health Information Systems: The Usage and Benefits Achievement". Paper presented in II International Forum on Management, Faro, 2018.
    Published
  13. Ramos, C.M.Q.; Casado-Molina, Ana-Maria; Ignácio-Peláez, José. "Aplicação de Business Intelligence num modelo holístico de reputação corporativa". Paper presented in XIX Seminário Luso-Espanhol de Economia Empresarial, CIBECEM, Faro, 2017.
    Published • 10.14488/enegep2019_tn_sto_000_1637_38085
  14. Ramos, C.M.Q.; López-García, J.J.; Ramón-Saura, J.; Matos, Nelson. "On-line Leads generation: What do we still need to know?". Paper presented in VIII Postgraduate Conference, Faro, 2017.
    Published
  15. Ramos, C.M.Q.; García, Ana M.. "The perception of ICT in the Touristic Activity". Paper presented in 2nd International Conference - ICSR Mediterranean Knowledge, Faro, 2017.
    Published
  16. Casado, Ana-Maria; Peláez, J.I; Ramos, C.M.Q.. "An Innovative Management for Tourism Organizations through Reputational Intelligence". Paper presented in II International Congress on Interdisciplinarity in Social and Human Sciences, Faro, 2017.
    Published
  17. Charneco, Maria Romero; Casado-Molina, Ana-Maria; Ramos, C.M.Q.. "Comportamiento del Consumidor de Turismo Gastronómico en Sistemas Conversacionales de Mensajería Móvil: Los Chatbots". Paper presented in II International Congress on Interdisciplinarity in Social and Human Sciences, Faro, 2017.
    Published
  18. Vallespín Arán, Maria; Molinillo, Sebastian; Ramos, Célia M. Q.. "Smartphone Users Segmentation based on Trust in Mobile Payment". Paper presented in 6th International Conference on New Challenges in Management and Business, Dubai, 2017.
    Published • 10.14257/astl.2015.84.13
  19. Ramos, C.M.Q.; Rodrigues, João; Henriques, Claúdia. "Desenvolvimento de um Sistemas de Recomendação para divulgação do património cultural e religioso". Paper presented in TMS ALGARVE 2016 – Tourism and Management Studies International Conference, Olhão, 2016.
    Published
  20. Matos, Nelson; Correia, Marisol B.; Ramos, C.M.Q.; Sousa, Carlos; Cascada, Pedro. "Marketing Intelligence - A conceptual model for the development of a marketing intelligence platform for tourism organizations". Paper presented in TMS ALGARVE 2016 – Tourism and Management Studies International Conference, Olhão, 2016.
    Published
  21. Sousa, Carlos Manuel; Ramos, Célia Maria; Correia, Marisol Brito; Cascada, Pedro Miguel. "Segmentação e Valorização de Clientes Através das Metodologias RFM e CLV". Paper presented in TMS ALGARVE 2014 –Management Studies International Conference, Olhão, 2014.
    Published
  22. Cantinho, Gonçalo; Correia, M.B.; Ramos, C.M.Q.. "Monitorização da Presença Online dos Hotéis de 4 e 5 Estrelas do Algarve". Paper presented in V Postgraduate Conference, Faro, 2014.
  23. Henriques, Claúdia; Ramos, Célia MQ; Rodrigues, João MF. "Realidade Aumentada Aplicada a Valorização do Turística do Património Religioso no Algarve". Paper presented in TMS ALGARVE 2014 –Management Studies International Conference, Olhão, 2014.
    Published
  24. CASCADA, PEDRO; Ramos, C.M.Q.; Sousa, Carlos. "Utilização de Medidas de Valor do Cliente na Criação de Listas de Distribuição - Aplicação ao Setor Hoteleiro". Paper presented in TMS 2013 - Management Studies International Conference, Olhão, 2013.
    Published
  25. Ramos, C.M.Q.; Rodrigues, Paulo M.M.. "Analysis of ICT in Tourism Demand in Countries of the European Community". Paper presented in TMS 2012 - Management Studies International Conference, Olhão, 2012.
    Published
  26. Ramos, C.M.Q.. "Análise e Previsão da Procura Turística efetuada online". Paper presented in I Seminário de Doutorandos (I Postgraduate Conference), Faro, 2010.
    Published
Conference paper
  1. Severino, F.; João Carlos Vinagre Ferreira do Rosário; Maria Teresa Gomes Valente da Costa; Rui Neves Madeira; Calisto, Maria de Lurdes; Machado, Ana Teresa; Belo, Miguel; et al. "Trends and Events for Future Tourism". Paper presented in 10th International Tourism Conference - Tourism Priorities & Challenges:Recovery & Resilience, Barcelona, 2023.
  2. Rashed Isam Ashqar; Ramos, Célia M.Q.. "Profiling the motivations of wellness tourists through hotels services and travel characteristics.". Paper presented in WorldCIST 2023., Pisa, 2023.
    Accepted
  3. Mariano, Carolina; Santos, Catarina; Mariano, Mariana; Ramos, C.M.Q.. Corresponding author: Ramos, C.M.Q.. "Technological Innovations and the Effects on Online Shopping". Lisboa, 2022.
    Published • 10.1145/3563137.3563168
  4. Ramos, CMQ. "Business Intelligence Approach and Sentiment Analysis as a Management Strategy Applied to Study Customer Satisfaction in the Hospitality Sector". 2022.
    10.1007/978-981-16-9701-2_44
  5. Quitério Ramos, CM; Rodrigues, JMF. "Social Network Behavior, from Information Search to Purchase: The Case of Generation X and Millennials". 2021.
    10.1007/978-3-030-78092-0_20
  6. Ramos, Célia M. Q.; Mendonça, Maria Manuela; Rodrigues, João M. F.. "Senior users of social networks". Paper presented in 8th International Conference on Software Development and Technologies for Enhancing Accessibility and Fighting Info-exclusion, Thessaloniki, 2018.
    Published • 10.1145/3218585.3218658
  7. Cardoso, IR; Ramos, CMQ; Andraz, G. "The implementation of healthcare information systems: The role of commitment and usage in benefits achievement [A Implementação de Sistemas de Informação na Saúde: O papel do compromisso e utilização no alcance de benefícios]". Paper presented in 13th Iberian Conference on Information Systems and Technologies (CISTI), Cáceres, 2018.
    Published • 10.23919/cisti.2018.8399205
  8. Romero, Maria; Casado, Ana-Maria; Ramos, C.M.Q.. "Comportamiento del consumidor de turismo gastronómico en sistemas conversacionales de mensajería móvil: los chatbots". Paper presented in of II International Congresso in Interdisciplinary in Social and Human Sciences, Faro, 2017.
    Published
  9. Rodrigues, João M.F.; Lessa, Joana; Gregório, Miguel; Ramos, Célia; Cardoso, Pedro J. S.. "An Initial Framework for a Museum Application for Senior Citizens". Paper presented in the 7th International Conference on Software Development and Technologies for Enhancing Accessibility and Fighting Info-exclusion (DSAI 2016), 2016.
    Published • 10.1145/3019943.3020002
  10. Choupinha, R.; Correia, Marisol B.; Ramos, Célia M. Q.; Martins, Daniel; Serra, Francisco. "Guest reputation indexes to analyze hotel’s online reputation using data extracted from OTAs". Paper presented in 6th Int. Conf. on Applied Informatics and Computing Theory (AICT’15), Salerno, 2015.
    Published
  11. Martins, D.; Ramos, Célia M.Q.; Rodrigues, João M.F.; Cardoso, Pedro J.S.; Lam, R.; Serra, F.. "Challenges in Building a Big Data Warehouse Applied to the Hotel Business Intelligence". Paper presented in . 6th Int. Conf. on Applied Informatics and Computing Theory (AICT’15), Salerno, 2015.
    Published
  12. Ramos, Célia M. Q.; Correia, Marisol B.; Rodrigues, J. M. F.; Martins, Daniel; Serra, Francisco. "Big data warehouse framework for smart revenue management". Paper presented in 3rd NAUN Int. Conf. on Management, Marketing, Tourism, Retail, Finance and Computer Applications (MATREFC '15), 2015.
    Published
  13. Correia, Marisol B.; Ramos, Célia M. Q.; Rodrigues, J. M. F.; Cardoso, Pedro J. S.. "Framework for the characterization of hotel websites". Paper presented in 13th Int. Conf. WWW/Internet 2014, 2014.
    Published
  14. Vallespín-Arán, Maria; Jiménez, M.; Ramos, C.M.; Robledo, J.L.R.. "Proceso de Elección de los Intermediarios Hoteleros: un Análisis Comparativo". Paper presented in XXVIII Congreso Annual AEDEM - Universidad de Extremadura, Cáceres, 2014.
    Published
  15. Ramos, Célia M. Q.; Rodrigues, Paulo M. M.; Perna, Fernando. "Tourism demand analysis through dynamic modeling of macro panel data". Paper presented in International Conference on Tourism & Management Studies 2011, Olhão, 2011.
    Published
  16. Ramos, Célia M. Q.; Rodrigues, Paulo M. M.. "The importance of online tourism demand". Paper presented in 10th International Forum on Tourism Statistics 2010, Lisboa, 2010.
    Published
  17. Ramos, Célia MQ; Rodrigues, Paulo MM; Perna, Fernando. "Turismo electrónico". Paper presented in X Seminario Hispano - Luso de Economía Empresarial, Huelva, 2008.
    Published
  18. Ramos, Célia MQ. "A integração dos sistemas de informação e do turismo, o caso IMPACTUR". Paper presented in 8ª Conferência da Associação Portuguesa de Sistemas de Informação, Setúbal, 2008.
    Published
  19. Ramos, Célia M. Q.; Rodrigues, Paulo M. M.; Perna, Fernando. "Dynamic Packaging e os Sistemas de Informação Turísticos: características, potencialidades e desafios". Paper presented in IASK International Conference – Global Management 2008, Porto, 2008.
    Published
  20. Ramos, Célia M.Q.; Perna, Fernando. "Information System for the Indicators of Monitoring and Forecasting of Touristic Activities (IMPACTUR) as experience for Portugal". Paper presented in 2ª Conferência Ibérica de Sistemas e Tecnologias de Informação, Porto, 2007.
    Published
  21. Ramos, Célia MQ; Gomes, Mário Rui Fonseca dos Santos. "GIS on tourism planning: preventing the impacts caused by the developing tourism activity in a specific site". Paper presented in GIS Planet ’98 – International Conference and Exhibition on Geographic Information, Lisboa, 1998.
    Published
  22. Ramos, Célia MQ; Gomes, Mário Rui Fonseca dos Santos. "Tourism planning informatization". Paper presented in 38th Congress of the European Regional Science Association, Viena, 1998.
    Published
Edited book
  1. Ramos, CMQ; Sousa, CMR; Matos, NMS; Ashqar, RI. Measuring Consumer Behavior in Hospitality for Enhanced Decision Making. United States: IGI Global. 2023.
    Published • 10.4018/978-1-6684-6607-0 • Editor
  2. Ramos, C.M.Q.; Quinteiro, S; Gonçalves, M.A.. ICT as Innovator Between Tourism and Culture. United States: IGI Global. 2021.
    Published • 10.4018/978-1-7998-8165-0 • Editor
  3. Rodrigues, João; Cardoso, P.J.S.; Monteiro, J.; Ramos, C.M.Q.. Smart Systems Design, Applications, and Challenges. United States: IGI Global. 2020.
    Published
  4. Ramos, CMQ; Almeida, CR; Fernandes, PO. Handbook of research on social media applications for the tourism and hospitality sector. United States: IGI Global. 2020.
    Published • 10.4018/978-1-7998-1947-9 • Editor
  5. Ramos, C.M.Q.; Matias, Fernanda; Santos, J.; Afonso, C.M.; Baptista, C.; Santos, M. M. Estudos de Gestão e Empreendedorismo. Faro, Portugal: ESGHT - Universidade do Algarve. 2018.
    Published
  6. Ramos, C.M.Q.; Ramos, C.M.Q.; Cardoso, P.J.; Henriques, C.. Handbook of Research on Technological Developments for Cultural Heritage and eTourism Applications. United States: IGI Global. 2018.
    Published
  7. Ramos, C.M.Q.; Sousa, A.; Gonçalves, G.; Cardoso, I.; Calisto, M.L.; Nelson, M.. Turismo e Competitividade dos Destinos Turísticos. Faro, Portugal: ESGHT - Universidade do Algarve. 2018.
    Published
  8. Alcoforado, E.; Santos, J.; Santos, M.; Ramos, C.M.Q.; Henriques, C.. Hotelaria e Restauração: Estratégias versus Experiências. TMS Conference Series.. Faro, Portugal: ESGHT - Universidade do Algarve. 2018.
    Published
  9. Jesus, M.; Machado, C.; Correia, M.B.; Alcoforado, E.; Ramos, C.M.Q.. Gestão de Recursos Humanos: Abordagens e Perspetivas. TMS Conference Series.. Faro, Portugal: ESGHT - Universidade do Algarve. 2018.
    Published
  10. Sousa, C.; Ramos, C.M.Q.; Cascada, P.; Correia, M.; Guerreiro, R.. O Futuro Hoje: Novas Tecnologias, Social Media e Negócio Digital. TMS Conference Series.. Faro, Portugal: ESGHT - Universidade do Algarve. 2018.
    Published
  11. Ramos, C.M.Q.; Santos, M.; Machado, C.; Casanueva, C.; Correia, M.. O Marketing como Estratégia. TMS Conference Series.. Faro, Portugal: ESGHT - Universidade do Algarve. 2018.
    Published
  12. Águas, P.; Santos, M. M; Santos, J.; Correia, M.; Ramos, C.M.Q.. Desafios, Estratégias e Tendências do Marketing. Faro, Portugal: ESGHT - Universidade do Algarve. 2016.
    Published
  13. Águas, P.; Santos, M.M.; Correia, M.; Ramos, C.M.Q.. TMS Conference Series (2014) - Perspetivas Contemporâneas em Marketing. Faro, Portugal: ESGHT - Universidade do Algarve. 2014.
    Published
  14. Correia, M.; Ramos, C.M.Q.; Sousa, C.; Serra, F.. TMS Conference Series (2014)- Perspetivas Contemporâneas em Tecnologias de Informação e Comunicação e em Estratégia. ESGHT - Universidade do Algarve. 2014.
    Published
  15. Ramos, C.M.Q.; Correia, M.; Serra, F.; Santos, J.; Águas, P.. TMS Conference Series (2013) - Competitividade, Marketing e Tecnologias de Informação e Comunicação no Turismo. Faro, Portugal: ESGHT - Universidade do Algarve. 2013.
    Published
Journal article
  1. Ramos, C.M.Q.; Rodrigues, J.M.F.. Corresponding author: Ramos, C.M.Q.. "SNUX2.0: A Social Network Model for Cohort Behavior Analysis as Support for Purchasing Tourism Products and Services". Journal of Relationship Marketing 22 2 (2023): 132-151. http://dx.doi.org/10.1080/15332667.2023.2191245.
    10.1080/15332667.2023.2191245
  2. Pontes, A. & Ramos, C.M.Q.. "How does Social Media influence the Behaviour of Hotel Consumers?". Journal of Tourism, Sustainability and Well-being 11 2 (2023): 116-135. https://www.jsod-cieo.net/journal-tsw/index.php/jtsw/article/view/377.
    Open access • Published
  3. Coelho, Bárbara; Levytska, Kateryna; Torkington, Kate; Ramos, C.M.Q.. Corresponding author: Ramos, C.M.Q.. "Tourism 4.0 in Portuguese tourism businesses". International Journal of Tourism Policy 13 6 (2023): 505-524. http://dx.doi.org/10.1504/ijtp.2023.134512.
    10.1504/ijtp.2023.134512
  4. Celia Ramos; Pedro J.S. Cardoso; Hortênsio C. L. Fernandes; J.M.F. Rodrigues. "A Decision-Support System to Analyse Customer Satisfaction Applied to a Tourism Transport Service". Multimodal Technologies and Interaction (2022): https://www.mdpi.com/2414-4088/7/1/5.
    10.3390/mti7010005
  5. Ramos, Célia M.Q.; Casado-Molina, Ana-María. "Online corporate reputation: A panel data approach and a reputation index proposal applied to the banking sector". Journal of Business Research 122 (2021): 121-130. http://dx.doi.org/10.1016/j.jbusres.2020.08.061.
    Published • 10.1016/j.jbusres.2020.08.061
  6. Ramos, CMQ; Hassan, A. "Evaluation of the tourist experience using a framework for the analysis of the influence of social media on tourist behaviour". International Journal of Tourism Policy (2021):
    10.1504/ijtp.2021.118663
  7. Muñoz-Leiva F.; Faísca L.M.; Ramos C.M.Q.; Correia M.B.; Sousa C.M.R.; Bouhachi M.. "The influence of banner position and user experience on recall. The mediating role of visual attention". Spanish Journal of Marketing - ESIC (2021):
    10.1108/sjme-04-2020-0050
  8. Peixoto, R., Ramos, C. M., & Monteiro, I.. "Sistema de Informação de Gestão de Recursos Humanos: Caso de Estudo num Hotel de 5 Estrelas.". Tourism And Hospitality International Journal 16 1 (2021): 12-32. https://revistas.rcaap.pt/index.php/thij/article/view/30882.
    Open access • Published
  9. Espigares-Jurado, Francisco; Muñoz-Leiva, Francisco; Correia, Marisol B.; Sousa, Carlos M.R.; Ramos, Célia M.Q.; Faísca, Luís. "Visual attention to the main image of a hotel website based on its position, type of navigation and belonging to Millennial generation: An eye tracking study". Journal of Retailing and Consumer Services 52 (2020): 101906. http://dx.doi.org/10.1016/j.jretconser.2019.101906.
    Published • 10.1016/j.jretconser.2019.101906
  10. Casado-Molina, Ana-María; Ramos, Celia M.Q.; Rojas-de-Gracia, María-Mercedes; Peláez Sánchez, José Ignacio. "Reputational intelligence: innovating brand management through social media data". Industrial Management & Data Systems 120 1 (2019): 40-56. http://dx.doi.org/10.1108/imds-03-2019-0145.
    Published • 10.1108/imds-03-2019-0145
  11. Ramos, Célia Maria Quitério; Casado-Molina, Ana Maria; Ignácio-Peláez, José. "An Innovative Management Perspective for Organizations through a Reputation Intelligence Management Model". International Journal of Information Systems in the Service Sector 11 4 (2019): 1-20. http://dx.doi.org/10.4018/ijisss.2019100101.
    Published • 10.4018/ijisss.2019100101
  12. Cardoso, Pedro J. S.; Rodrigues, João M. F.; Pereira, João; Nogin, Sergey; Lessa, Joana; Ramos, Célia M. Q.; Bajireanu, Roman; Gomes, Miguel; Bica, Paulo. "Cultural heritage visits supported on visitors -preferences and mobile devices". Universal Access in the Information Society 19 3 (2019): 499-513. http://dx.doi.org/10.1007/s10209-019-00657-y.
    Published • 10.1007/s10209-019-00657-y
  13. López García, Juan José; Lizcano, David; Ramos, Celia MQ; Matos, Nelson. "Digital Marketing Actions That Achieve a Better Attraction and Loyalty of Users: An Analytical Study". Future Internet 11 6 (2019): 130. http://dx.doi.org/10.3390/fi11060130.
    Published • 10.3390/fi11060130
  14. Rodrigues, Joao M. F.; Ramos, Celia M. Q.; Pereira, Joao A. R.; Sardo, Joao D. P.; Cardoso, Pedro J. S.. "Mobile Five Senses Augmented Reality System: Technology Acceptance Study". IEEE Access 7 1 (2019): 163022-163033. http://dx.doi.org/10.1109/access.2019.2953003.
    Open access • Published • 10.1109/access.2019.2953003
  15. Rossi, Juliana; Ramos, Célia Maria Quitério. "A relevância do uso de Smartphones durante a experiência turística". Revista Turismo Visão e Ação (RTVA) 21 3 (2019): 265-290.
    Open access • Published
  16. Antunes, N.M.B.; Ramos, C.M.Q.; Sousa, C.M.R.. "A experiência turística nas redes sociais: Motivações, implicações e impactes da geração de conteúdos". Dos Algarves: A Multidisciplinary e-Journal 32 (2018): 20-37. http://dx.doi.org/10.18089/damej.2018.32.2.
    Published • 10.18089/damej.2018.32.2
  17. Vallespin, M; Molinillo, S; Ramos, CMQ. "Who relies on mobile payment systems when they are on vacation? A segmentation analysis". TOURISM 66 1 (2018): 6-18.
    Published
  18. Casado-Molina, Ana Maria; Universidad de Málaga, Facultad de Comercio y Gestión, Málaga, Spain; Ramos, Célia M.Q.; ESGHT & CIEO - University of the Algarve; Cabrera, Francisco; Universidad de Málaga, E.T.S.I. Informática, Málaga, Spain. "Managing Intangibles Relational Capital for the sustainability of the Energy Sector in the Social Media". (2018): http://tmstudies.net/index.php/ectms/article/view/1085.
  19. Moita, Patrícia; Ramos, Célia Maria Quitério. "As redes sociais como plataforma de comunicação da informação turística". Tourism and Hospitality International Journal 10 1 (2018): 12-34.
    Open access • Published
  20. Antunes, NMB; Ramos, CMQ; Sousa, CMR. "Who are the Tourists Sharing Content on Social Media? Behaviour and Characteristics". Journal of Spatial and Organizational Dynamics 6 3 (2018): 237-257.
    Open access • Published
  21. Ramos, Célia M.Q.; Rodrigues, João M.F.. "Tourism and Technology:: A Religious Tourist Experience Framework". Revista Rosa dos Ventos - Turismo e Hospitalidade 9 1 (2017): 32-48. http://dx.doi.org/10.18226/21789061.v9i1p032.
    Open access • Published • 10.18226/21789061.v9i1p032
  22. Ramos, Célia M.Q.; Casado Molina, AM; Pelaez, JI. "Measuring air and terrestrial transport company reputation: Tourism intangibles expressed in the digital environment". Journal of Spatial and Organizational Dynamics 5 4 (2017): 443-462. http://dx.doi.org/10.1016/j.jairtraman.2010.01.002.
    Open access • Published • 10.1016/j.jairtraman.2010.01.002
  23. Ramos, C.M.Q.; Martins, D.J.; Serra, F.; Lam, R.; Cardoso, P.J.S.; Correia, M.B.; Rodrigues, J.M.F.. "Framework for a hospitality big data warehouse: The implementation of an efficient hospitality business intelligence system". International Journal of Information Systems in the Service Sector 9 2 (2017): 27-45. http://www.scopus.com/inward/record.url?eid=2-s2.0-85012231847&partnerID=MN8TOARS.
    Open access • Published • 10.4018/ijisss.2017040102
  24. Ramos, Célia M.Q.; Henriques, Cláudia. "Os Hotéis da Música e a oferta de experiências memoráveis". Revista Turismo & Desenvolvimento 27/28 (2017): 1979-1991.
    Published
  25. Alves, Liliana; Antunes, Nuno; Agrici, Olga; Sousa, Carlos M. R.; Ramos, Celia M. Q.. "Click Bait: You Won't Believe What Happens Next!". Fronteiras: Journal of Social, Technological and Environmental Science 5 2 (2016): 196-213. http://dx.doi.org/10.21664/2238-8869.2016v5i2.p196-213.
    Open access • Published • 10.21664/2238-8869.2016v5i2.p196-213
  26. Ramos, Célia M.Q.; Correia, Marisol B.; Rodrigues, J.; Sousa, C.; Cascada, P.. "Hotel websites characterisation framework for consumer’s information needs". Tourism & Management Studies 12 1 (2016): 25-39. http://dx.doi.org/10.18089/tms.2016.12103.
    Published • 10.18089/tms.2016.12103
  27. Cantinho, Gonçalo; Correia, Marisol B; Ramos, Célia M.Q.. "As redes sociais online nos hotéis de 4 e 5 estrelas do Algarve". Tourism and Hospitality International Journal 7 1 (2016): 27-48.
    Open access • Published
  28. Ramos, Célia M. Q.; Rodrigues, Paulo M. M.; Rodrigues, João M. F.. "Opportunities, Emerging Features, and Trends in Electronic Distribution in Tourism". International Journal of Information Systems and Social Change 6 4 (2015): 17-32. http://dx.doi.org/10.4018/ijissc.2015100102.
    Open access • Published • 10.4018/ijissc.2015100102
  29. Cascada, Pedro; Sousa, Carlos MR; Ramos, Célia MQ; Correia, Marisol B. "E-Learning no ensino superior aplicado a uma unidade curricular em Turismo". Egitania Sciencia 16 (2015): 55-55.
    Open access
  30. Ramos, Célia Maria Quitério; Rodrigues, Paulo Manuel Marques. "Tourism Demand Modelling and Forecasting: An Overview". Revista de Turismo Contemporâneo - RTC 2 2 (2014): 323-340.
    Open access • Published
  31. Pinto, Marco Paula; Ramos, Célia Maria Quitério. "Mobile Marketing: A nova abordagem dos Marketeers e dos novos turistas". GEINTEC-Gestão, Inovação e Tecnologias 4 5 (2014): 1376-1387.
    Open access • Published
  32. Cascada, Pedro; Ramos, Célia; Sousa, Carlos. "Utilização de Medidas de Valor do Cliente na Criação de Listas de Distribuição: Aplicação ao Setor Hoteleiro". DosAlgarves. A Multidisciplinary e-journal 23 (2014): 51-74.
    Open access • Published
  33. Cascada, Pedro; Sousa, Carlos; Correia, Marisol B.; Ramos, Célia M. Q.. "E-Learning associado ao Turismo: caso de estudo numa unidade curricular de uma licenciatura do ensino superior". Revista de Turismo Contemporâneo – RTC 2 1 (2014): 136-160. http://hdl.handle.net/10400.1/6895.
    Open access • Published
  34. Ramos, Célia M.Q.; Rodrigues, Paulo M.M.. "Research Note: The Importance of Online Tourism Demand". Tourism Economics 19 6 (2013): 1443-1447. http://dx.doi.org/10.5367/te.2013.0253.
    Published • 10.5367/te.2013.0253
  35. Quitério Ramos, Célia Maria; Rodrigues, Paulo Manuel Marques. "Os efeitos da Internet na atividade turística". Revista Gestão, Inovação e Tecnologias 1 2 (2011): 64-83. http://dx.doi.org/10.7198/s2237-07222011000200006.
    Published • 10.7198/s2237-07222011000200006
  36. Ramos, Célia MQ. "Sistemas de informação para a gestão turística". Revista Encontros Científicos-Tourism & Management Studies 6 (2010): 107-116.
    Published
  37. Ramos, Célia; Perna, Fernando. "Information system for Tourism Activity Monitoring and Forecasting Indicators as an experience for Portugal". Tourism and Hospitality Research 9 4 (2009): 277-289. http://dx.doi.org/10.1057/thr.2008.45.
    Published • 10.1057/thr.2008.45
  38. Ramos, C.M.Q.; Rodrigues, P.M.M.; Perna, Fernando. "Sistemas e Tecnologias de Informação no Sector Turístico.". Revista Turismo & Desenvolvimento 12 (2009):
    Published
  39. Ramos, Célia MQ; Rodrigues, Paulo MM; Perna, Fernando. "Sistemas de Informação para apoio ao Turismo, o caso dos Dynamic Packaging". Revista Ibérica de Sistemas e Tecnologias de Informação 2 (2008): 25-35. http://hdl.handle.net/10400.1/1093.
    Published
  40. Canhoto, Pedro; Jesus, Marco; Ramos, Célia MQ. "Sistema de informação para a gestão de uma frota". DosAlgarves 13 (2005): 8-14. https://www.dosalgarves.com/index.php/dosalgarves/index.
    Published
  41. Ramos, Célia M.Q.; Lobo, Fernando. "Descoberta de Conhecimentos em Base de Dados". DosAlgarves 12 (2003): 53-59. https://www.dosalgarves.com/index.php/dosalgarves/index.
    Published
  42. Ramos, Célia MQ. "Sistemas de informação no planeamento turístico". DosAlgarves 3 (1998): 42-47. https://www.dosalgarves.com/index.php/dosalgarves/index.
    Published
Journal issue
  1. Ribeiro de Almeida, Cláudia; Ramos, Célia. "Sustainability. Special Issue: Sustainable Brand Strategies in Social Media in Hospitality and Tourism". Sustainability 13 16 (2022):
    Published
  2. Ramos, C.M.Q.; Sousa, Carlos M.R.; Casado-Molina, A.M.. "Special Issue Social media applied to tourism and hospitality". Dos Algarves: A Multidisciplinary e-Journal 32 (2018): https://www.dosalgarves.com/index.php/dosalgarves/issue/view/23.
    Published • Editor
  3. Ramos, C.M.Q.; Correia, M.B.. "Special Issue ICT Applied to Tourism, Hospitality, Marketing and Management". Dos Algarves: A Multidisciplinary e-Journal 26 2 (2015): https://www.dosalgarves.com/index.php/dosalgarves/issue/view/17.
    Published • Editor
  4. Ramos, C.M.Q.; Marisol, M.B.. "Special Issue ICT Applied to Tourism, Hospitality, Marketing and Management". Dos Algarves: A Multidisciplinary e-Journal 26 1 (2015): https://www.dosalgarves.com/index.php/dosalgarves/issue/view/15.
    Published • Editor
Thesis / Dissertation
  1. Ramos, Célia M. Q.. "A influência das tecnologias de informação e de comunicação na procura turística: uma abordagem com dados em macro panel". PhD, 2012. http://hdl.handle.net/10400.1/1089.
    http://dx.doi.org/10.13140/2.1.4203.2961
  2. Ramos, Célia M. Q.. "Sistema informático de apoio ao planeamento e ordenamento turístico". Master, 1997. http://hdl.handle.net/10400.1/1079.

Other

Other output
  1. Preface. 2023. Ramos, CMQ; Sousa, CMR; Matos, NMS; Ashqar, RI.
  2. Preface. 2019. Ramos, CMQ; de Almeida, CR; Fernandes, PO.
Activities

Oral presentation

Presentation title Event name
Host (Event location)
2023/09/26 Análise de sentimentos e emoções associadas à Dieta Mediterrânica. Seminário Internacional Experiences on Hospitality, Sustainability and Tourism Innovation. Faro, 26 de setembro de 2023.
ESGHT - Universidade do Algarve. (Faro, Portugal)
2023/07/23 Machine Learning in Health and Wellness Tourism. HCI INTERNATIONAL 2023 25TH International Conference On Human-Computer Interaction, Copenhaga - Dinamarca, 23 a 28 de julho de 2023.
HCII (Copenhaga, Denmark)
2023/06/23 Using Identity and Access Management Systems in Hotels: Evidence from Algarve, Portugal. International Conference In Information Technology And Education, Manaus - Brasil, 29 a 30 de junho de 2023.
ICITE (Manaus, Brazil)
2023/05/06 Identity and Access Management in Tourism and Hospitality. 4th International Conference on Tourism Technology & Systems, ICMTT´23 - The 2023 International Conference on Management, Bogotá - Colombia, 4 a 6 de maio de 2023.
ICMTT (Bogotá, Colombia)
2023/04/04 Profiling the motivations of wellness tourists through hotels services and travel characteristics. WorldCIST'23 - The 2023 World Conference on Information Systems and Technologies, Pisa - Itália, 4 a 6 de abril de 2023.
WorldCIST (Pisa, Italy)
2023/02/25 Machine-Learning Holistic Review in Tourism and Hospitality. The International Conference On Global Economic Revolutions (ICGER 2022), Sharjah - United Arab Emirates, 25 a 26 de fevereiro de 2023.
ICGER (Sharjah, United Arab Emirates)
2023/01/19 The online destination image as portrayed by the UGC on social media and its impact on tourists’ engagement: insights from Algarve, Portugal. International Marketing Trends Conference 2023, Paris, 19-21 January.
IMTC (Paris, France)
2023/01/19 Residents pro-tourism behaviour as a trigger for destination branding engagement: the Algarve case. International Marketing Trends Conference 2023, Paris, 19-21 January.
IMTC (Paris, France)
2022/11/16 Knowledge management and intellectual capital indicators in the management of tourism activity. Tourism & Management Studies International Conference 2022, Olhão, de 16 a 18 de novembro de 2022.
TMS (Olhão, Portugal)
2022/11/16 Health and well-being tourists. Tourism & Management Studies International Conference 2022, Olhão, de 16 a 18 de novembro de 2022.
TMS (Olhão, Portugal)
2022/11/16 A imagem experiencial do destino turístico: uma abordagem qualitativa junto dos turistas no Algarve. Tourism & Management Studies International Conference 2022, Olhão, de 16 a 18 de novembro de 2022.
TMS (Olhão, Portugal)
2022/09/01 Using Sentiment analysis to pull smart insights from Tourism data. International John Mc Carthy AI Summer School 01 & 02 September 2022, Irlanda
International John Mc Carthy AI Summer School (Ireland)
2022/08/31 Technological Innovations and Effects on Online Shopping. 10th International Conference DSAI 2022, 31 de agosto, 2022, Lisboa
DSAI (Lisboa, Portugal)
2022/08/24 The contagious effect of Covid-19 on residents perceptions of tourism impacts. The case of Algarve, Portugal. International Conference on Tourism and Business ICTB Lucerne, 24 - 27 August 2022, Switzerland.
International Conference on Tourism and Business ICTB (Lucerne, Switzerland)
2022/04/07 O Efeito «Contagiante» da Covid-19 na Perceção dos Residentes sobre os Impactos Socioculturais do Turismo no Algarve . I Jornadas da Secção Temática Sociologia do Turismo da APS - 7,8 e 9 de abril, 2022.
Faculdade de Economia da Universidade do Algarve. (Faro, Portugal)
2021/11/04 Business Intelligence Approach and Sentiment Analysis as a Management Strategy Applied to Study Customer Satisfaction in the Hospitality Sector. International Conference on Tourism Technology & Systems - ICOTTS´2021. (online)
ICOTTS (Cartagena das Índias, Colombia)
2021/07/26 Social Network Behavior, from Information Search to Purchase: The Case of Generation X and Millennials. (online) Human Computer Interaction Internacional (HCII) 2021
HCII (Washington, United States)
2020/11/06 Business Intelligence challenges applied in a transfer company. T-Forum 2020 Global Conference
Universidade do Algarve
2020/10/18 Business Intelligence in the tourism industry. International e-Symposium on “Current issues in Tourism”.
2020/07/21 The Influence of Social Networking Technology on Centennials Purchase Intent. Human Computer Interaction Internacional (HCII) 2020.
(Copenhaga, Denmark)
2019/10 Customer Experience Journey in Social Networks: Analysis of cohorts behavior. INternational CongRess on Engineering and Sustainability in the XXI cEntury – INCREaSE 2019
(Faro, Portugal)
2019/07 The Contribution of Social Networks to the Technological Experience of the Elderly Users. Human Computer Interaction Internacional (HCII) 2019
(Orlando, United States)
2019/02 O Papel das TIC no envolvimento do Turista e sua importância para a Gestão dos Destinos Turísticos. III International Forum on Management
(Évora, Portugal)
2018/11 A comunicação da informação turística através das redes sociais: Análise da importância atribuída pelos diferentes perfis de turistas. TMS ALGARVE 2018 – Tourism & Management Studies Internacional Conference
(Olhão, Portugal)
2018/02 The Contribution of Social Networks to the Technological Experience of Senior Users II International Forum on Management
(Faro, Portugal)
2018/02 The ITC in the Tourism Destinations Management: The Tourist Involvement II International Forum on Management
(Faro, Portugal)
2017/11 Aplicação de Business Intelligence num modelo holístico de reputação corporativa XIX Seminário Luso-Espanhol (SLE) de Economia Empresarial, CIBECEM
(Faro, Portugal)
2017/10 Managing Intangibles Relational Capital for the sustainability of the Energy Sector in the Social Media INternational CongRess on Engineering and Sustainability in the XXI cEntury – INCREaSE
(Faro, Portugal)
2017/05 An Innovative management for tourism organizations through reputational intelligence II International Congresso in Interdisciplinary in Social and Human Sciences
(Faro, Portugal)
2017/05 Comportamiento del consumidor de turismo gastronómico en sistemas conversacionales de mensajería móvil: los chatbots II International Congresso in Interdisciplinary in Social and Human Sciences
(Faro, Portugal)
2017/05 The perception of ICT in the Touristic Activity 2nd International Conference - ICSR Mediterranean Knowledge
(Faro, Portugal)
2017/02 La Percepción de las TIC’s en la actividad turística hoy III International Conference Scientific-Professional of Cultural Tourism “El Turismo Patrimonial en el Espacio Cultural Cultural Iberoamericano
(Córdoba, Spain)
2016/11 Desenvolvimento de um Sistema de Recomendação para divulgação do Património Cultural e Religioso TMS ALGARVE 2016 – Tourism & Management Studies International Conference
(Olhão, Portugal)
2016/11 Marketing Intelligence – A conceptual model for the development of a marketing intelligence platform for tourism organizations TMS ALGARVE 2016 – Tourism & Management Studies International Conference
(Olhão, Portugal)
2016/03 A Religious Tourism Experience Framework II Conferência Internacional de TURISMO & HISTÓRIA
(Faro, Portugal)
2015/05 Rotas Tecnológicas de Turismo Religioso , I Conferência Internacional de Turismo & História – Produtos Turístico-culturais
(Faro, Portugal)
2014/11 Realidade Aumentada Aplicada a Valorização do Turística do Património Religioso no Algarve TMS ALGARVE 2014 –Management Studies Int. Conf
(Olhão, Portugal)
2014/11 Segmentação e valorização de Clientes Através das metodologias RFM e CLV TMS ALGARVE 2014 –Management Studies International Conference
(Olhão, Portugal)
2014/11 Extracting information from massive web content data, Semantic Web Tourism & Management Studies International Conference
(Olhão, Portugal)
2014/06 Proceso de Elección de los Intermediarios Hoteleros: un Análisis Comparativo XXVIII Congresso Annual AEDEM - Universidad de Extremadura
(Cáceres, Spain)
2013/11 Utilização de Medidas se Valor do Cliente na Criação de Listas de Distribuição – Aplicação ao Setor Hoteleiro TMS Management Studies International Conference
(Olhão, Portugal)
2012/11 Analysis of ICT in tourism demand in countries of the European Community International Conference on Tourism & Management Studies
(Olhão, Portugal)
2012/06 The importance of ICT on Tourism Demand: A Panel Error Correction Model Approach Advanced Research Workshop in Tourism Economics (ARWTE 2012)
(Coimbra, Portugal)
2012 A Modelação do efeito das TIC na procura turística com modelos corretores de erro aplicados a dados em painel CICLO DE SEMINÁRIOS DE INVESTIGAÇÃO 2012/2013, CEFAGE
(Évora, Portugal)
2011/10 Análise da procura turística através de Modelação Dinâmica de Dados em Macro Painel International Conference on Tourism & Management Studies
(Faro, Portugal)
2011/06 Dynamic Panel Data Tourism Demand Models UNWTO Forum Tourism and Science: Bridging theory and practice
(Vilamoura, Portugal)
2011/06 Tourism Demand Modelling witgh Macro Panel Data Symposium on Recent Advances in Methods for the Analysis of Panel Data
(Lisboa, Portugal)
2011/04 Analysis of Tourism Demand through Time Series in Panel Data 4th International Conference Advances in Tourism Economics
(Lisboa, Portugal)
2010/11 The importance of Online Tourism Demand 10th International Forum on Tourism Statistics 2010
(Lisboa, Portugal)
2010/06 Análise e Previsão da Procura Turística efectuada online I Seminário de Doutorandos da ESGHT 2010
(Faro, Portugal)
2010/03 Modelação Causal com Dados em Painel para Analisar a Procura Turística Modelação Causal com Dados em Painel para Analisar a Procura Turística
(Faro, Portugal)
2008/11 Dynamic Packaging e os Sistemas de Informação Turísticos: Características, Potencialidades e Desafios IASK International Conference – Global Management 2008
(Porto, Portugal)
2008/08 Turismo Electrónico X SEMINARIO HISPANO - LUSO DE ECONOMÍA EMPRESARIAL
(Huelva, Spain)
2008/06 A Integração dos Sistemas de Informação e do Turismo, o caso IMPACTUR 8ª Conferência da Associação Portuguesa de Sistemas de Informação
(Setúbal, Portugal)
2007/06 Sistema de Informação para os Indicadores de Monitorização e Previsão da Actividade Turística (IMPACTUR) como experiência para Portugal 2ª Conferência Ibérica de Sistemas e Tecnologias de Informação
(Porto, Portugal)
1998/09 GIS on Tourism Planning GIS Planet ’98 – International Conference and Exhibition on Geographic Information
(Lisboa, Portugal)
1998/09 Tourism Planning Informatization 38th Congress of the European Regional Science Association (ERSA)
(Vienna, Austria)
1997/11 Sistema de Apoio ao Planeamento e Ordenamento Turístico Iªs Jornadas de Desenvolvimento Regional
(Portimão, Portugal)
1997 Sistema Informático de Apoio ao Planeamento e Ordenamento Turístico Célia Maria Quitério Ramos
Escola Superior de Gestão, Hotelaria e Turismo (Faro, Portugal)

Supervision

Thesis Title
Role 		Degree Subject (Type)
Institution / Organization
2022/09/01 - 2023/10/31 How TikTok Influences the Videos Ads Format and Generation Z
Co-supervisor
 Mestrado em Management (Master)
Universidade do Algarve Faculdade de Economia, Portugal
2021/09/01 - 2023/07/23 , Sentiment analysis applied to tourism: exploring the Tourist Generated Content in the case of a wellness tourism destination
Supervisor
 Mestrado em Gestão de Organizações Turísticas (Master)
Universidade do Algarve Faculdade de Economia, Portugal
2022/09/01 - 2023/06/22 Social Media Content Engagement In Wine Tourism. Insights From Instagram
Co-supervisor
 Mestrado em Management (Master)
Universidade do Algarve Faculdade de Economia, Portugal
2021/09/01 - 2023/02/10 Otimização de sortido para retalhista alimentar de proximidade utilizando data mining – uma análise empírica
Co-supervisor
 Mestrado em Gestão de Marketing (Master)
Universidade do Algarve Faculdade de Economia, Portugal
2021/09/01 - 2023/01/09 O poder do marketing de conteúdo e a sua influência no digital na construção da marca, no Instagram e Facebook
Co-supervisor
 Mestrado em Gestão de Marketing (Master)
Universidade do Algarve Faculdade de Economia, Portugal
2021/09/01 - 2022/11/28 The Influence of Business Intelligence and Analytics on Performance of Tourism and Hospitality Companies
Supervisor
 Mestrado em Gestão de Organizações Turísticas (Master)
Universidade do Algarve Faculdade de Economia, Portugal
2020/09 - 2022/01 Opinion mining and sentiment analysis: Algarve's online tourist generated content.
Supervisor
 Gestão de Marketing (Master)
Universidade do Algarve Faculdade de Economia, Portugal
2020/05 - 2021/12 Destination Image online analyzed through user generated content. A systematic literature review.
Co-supervisor
 Management (Master)
Universidade do Algarve Faculdade de Economia, Portugal
2020/09 - 2021/11 O Impacto das Social Media no Setor Hoteleiro
Supervisor
 Turismo (Master)
Universidade do Algarve Escola Superior de Gestão Hotelaria e Turismo, Portugal
2019/09 - 2021/02 A importância na utilização das mídias sociais no processo de tomada de decisão de viagem
Co-supervisor
 Gestão de Marketing (Master)
Universidade do Algarve Faculdade de Economia, Portugal
2018/09 - 2020/01 Plano de Marketing Faro Albacor Residence: O Estudo de Caso de uma Unidade de Alojamento Local
Co-supervisor
 Direção e Gestão Hoteleira (Master)
Universidade do Algarve Escola Superior de Gestão Hotelaria e Turismo, Portugal
2018/09 - 2020/01 A Gestão de Recursos Humanos no VILA VITA Parc Resort & Spa
Supervisor
 Gestão de Recursos Humanos (Master)
Universidade do Algarve Escola Superior de Gestão Hotelaria e Turismo, Portugal
2017/09 - 2018/12 Areias Village: Uma nova imagem digital
Supervisor
 Direção e Gestão Hoteleira (Master)
Universidade do Algarve Escola Superior de Gestão Hotelaria e Turismo, Portugal
2015/09 - 2017/04 A experiência Turística nas Redes Sociais: Motivações, Implicações e Impactes da Geração de Conteúdos
Supervisor
 Marketing Turístico (Master)
Universidade do Algarve Escola Superior de Gestão Hotelaria e Turismo, Portugal
2014/09 - 2016/05 As Redes Sociais Online na Hotelaria
Co-supervisor
 Direção e Gestão Hoteleira (Master)
Universidade do Algarve Escola Superior de Gestão Hotelaria e Turismo, Portugal
2013/09 - 2015/06 A criação de uma Empresa: Reserva Online – Agência de Marketing Digital
Supervisor
 Marketing (Master)
Universidade do Algarve Faculdade de Economia, Portugal

Event organisation

Event name
Type of event (Role) 		Institution / Organization
2018 - Current TMS Algarve 2018 Management Studies International Conference (2018/11/14 - 2018/11/17)
Conference (Co-organisor)
 Universidade do Algarve Escola Superior de Gestão Hotelaria e Turismo, Portugal
2022/10/01 - 2023/11/30 Presidente da Comissão de Programa da CAPSI 2023 (23.ª Conferência da Associação Portuguesa de Sistemas de Informação) (https://capsi2023.apsi.pt/index.php/pt/m23-conferencia/m23-comissoes) (2023/10/19 - 2023/10/21)
Conference (Co-organisor)
 Associação Portuguesa de Sistemas de Informação, Portugal
2022/01/01 - 2022/11/18 TMS Algarve 2022 - Track Diretor in Tourism & Management Studies International Conference, Olhão, de 16 a 18 de novembro de 2022. (2022/11/16 - 2022/11/18)
Conference (Other)
 Universidade do Algarve, Portugal
2022/02/01 - 2022/09/24 Comissão Organizadora do IV Encontro de Reflexão e Partilha Pedagógica em Ciências Sociais (ER2P) – Efective Learning in Higfher Education – Sharing Experiences, realizada em Setúbal - IPS, de 23 a 24 de setembro de 2022. (2022/09/23 - 2022/09/24)
Conference (Member of the Organising Committee)
 Instituto Politécnico de Setúbal, Portugal
2022/02/05 - 2022/09/01 DSAI2022 - Session Organizer (special track) in 10th International Conference on Software Development and Technologies for Enhancing Accessibility and Fighting Info-exclusion - Smart Human-Machine Cooperation: Enhancing accessibility, sustainability and fighting Infoexclusion, 31 agosto a 1 de setembro de 2022, Lisboa, Portugal. (2022/08/31 - 2022/09/01)
Conference (Co-organisor)
2019 - 2019 X Post-Graduate Conference (2019/07/06 - 2019/07/06)
Conference (Member of the Organising Committee)
 Universidade do Algarve Escola Superior de Gestão Hotelaria e Turismo, Portugal
2018 - 2018 II International Forum on Management, subordinado ao tema ¿Global management: From theory to practice. (2018/02/16 - 2018/02/17)
Conference (Member of the Organising Committee)
 Universidade do Algarve, Portugal
2018 - 2018 8th International Conference on Software Developmen and Technologies for Enhancing Accessibility and Fighting Info-exclusion - Smart Destinations technological applications for enhancing accessibility and fighting info-exclusion (2018/06/20 - 2018/06/22)
Conference (Member of the Organising Committee)
 Universidade de Trás-os-Montes e Alto Douro, Portugal
2017 - 2017 VIII Post-Graduate Conference (2017/07/07 - 2017/07/07)
Conference (Member of the Organising Committee)
 Universidade do Algarve Escola Superior de Gestão Hotelaria e Turismo, Portugal
2017 - 2017 XIX Seminário Luso-Espanhol (SLE) de Economia Empresarial (2017/11/09 - 2017/11/10)
Conference (Member of the Organising Committee)
 Universidade do Algarve Escola Superior de Gestão Hotelaria e Turismo, Portugal
2016 - 2016 VII Post-Graduate Conference (2016/07/15 - 2016/07/15)
Conference (Member of the Organising Committee)
 Universidade do Algarve Escola Superior de Gestão Hotelaria e Turismo, Portugal
2016 - 2016 7th International Conference on Software Development and Technologies for Enhancing Accessibility and Fighting Info-exclusion - Smart Destinations technological applications for enhancing accessibility and fighting info-exclusion (2016/11/09 - 2016/11/11)
Conference (Member of the Organising Committee)
 Universidade de Trás-os-Montes e Alto Douro, Portugal
2016 - 2016 TMS Algarve 2016 Management Studies International Conference (2016/11/16 - 2016/11/19)
Conference (Member of the Organising Committee)
 Universidade do Algarve Escola Superior de Gestão Hotelaria e Turismo, Portugal
2014 - 2014 TMS Algarve 2014 Management Studies International Conference (2014/11/26 - 2014/11/29)
Conference (Member of the Organising Committee)
 Universidade do Algarve Escola Superior de Gestão Hotelaria e Turismo, Portugal
2013 - 2013 TMS Algarve 2013 Management Studies International Conference (2013/11/13 - 2013/11/16)
Conference (Member of the Organising Committee)
 Universidade do Algarve Escola Superior de Gestão Hotelaria e Turismo, Portugal
2005 - 2005 11º Congresso da Associação Portuguesa de Desenvolvimento Regional (APDR) (2005/09/16 - 2005/09/18)
Congress (Member of the Organising Committee)
 Universidade do Algarve, Portugal
2000 - 2000 X Jornadas Luso-Espanholas de Gestão Científica (2000/02/02 - 2000/02/04)
Conference (Member of the Organising Committee)
 Universidade do Algarve Escola Superior de Gestão Hotelaria e Turismo, Portugal

Association member

Society Organization name Role
2017 - Current Associação Portuguesa de Sistemas de Informação Sócia
2000 - 2004 Associação Portuguesa de Sistemas de Informação Sócia
Distinctions

Award

2020 Segundo lugar: Investigación más relevante para la viabilidad empresarial de los VI Premios Vicente García Martin pelo artigo "Online corporate reputation: A panel data approach and a reputation index proposal applied to the banking sector".
Universidad de Málaga, Spain
2008 Algarve Maximus 2008 - 1st Prize on the Category -Research, Development and Innovation, with the project IMPACTUR - Indicators for the Monitoring and Forecast of Tourist Activity www.impactur.pt (second phase)(team member)

Other distinction

2015 Best Paper Award