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Shaozhuang Ma is a tenured Associate Professor with a Habilitation in Management at the Business School of Iscte-University Institute of Lisbon (Iscte-IUL), Portugal. He holds an MBA from the University of Leicester, United Kingdom, and a Ph.D. in Management from Iscte-Instituto Universitário de Lisboa, Portugal. Additionally, he was a visiting scholar at the Business School of the University of Queensland, Australia in the year 2010. Professor Ma's teaching and research interests encompass Human Resource Development and Management, as well as Strategic Management, with a recent focus on Employee Well-being and Health in the context of a boundaryless workplace. He TEMPhas contributed to various esteemed publications, including the International Journal of Human Resource Management, Applied Psychology: Health and Well-being, Psychology and Health, Psychology, Health and Medicine, The Chinese Economy, Journal of Health Organization and Management, International Journal of Public Administration, Population & Economics, Journal of Nursing Science, Chinese Hospitals, and Chinese Health Quality Management, among others. Furthermore, Professor Ma serves as a Deputy Editor of the International Journal of Health Planning and Management and has provided extensive referee services for international journals. Notably, his cases titled "Zhu Dandan (A): Promotions (9B13C002)" and "Zhu Dandan (B): Leadership Development (9B20C025)" were published by Ivey and featured in Harvard Business Review's collection. Prior to his tenure at Iscte-IUL, Professor Ma held the position of Deputy Dean at the Business School of Guangdong University of Foreign Studies in Guangzhou, China. He also served as the Executive Director of the Lingnan MBA Program, a collaborative initiative between Lingnan Colege at Sun Yat-sen University and the MIT Sloan School of Management in the United States.
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Identification

Personal identification

Full name
Shaozhuang Ma

Citation names

  • Ma, Shaozhuang

Author identifiers

Ciência ID
A113-1196-65A4
ORCID iD
0000-0002-2199-1400
Researcher Id
5116-C943-4927

Email addresses

  • ma.shaozhuang@iscte-iul.pt (Professional)

Knowledge fields

  • Social Sciences - Economics and Business - Business and Management

Languages

Language Speaking Reading Writing Listening Peer-review
English
Education
Degree Classification
2007
Concluded
 Gestão (Doutoramento)
Major in Especialidade: Organização e Desenvolvimento dos Recursos Humanos
ISCTE-Instituto Universitário de Lisboa, Portugal
"Mastering Chinese Managerial Staff: a Comparative Study of Hrm Systems in China" (THESIS/DISSERTATION)
Affiliation

Teaching in Higher Education

Category
Host institution 		Employer
2018 - 2019 Associate Professor (University Teacher) ISCTE-Instituto Universitário de Lisboa, Portugal
2018 - 2019 Associate Professor (University Teacher) ISCTE-Instituto Universitário de Lisboa, Portugal
2016 - 2018 Invited Associate Professor (University Teacher) ISCTE-Instituto Universitário de Lisboa, Portugal
2016 - 2018 Invited Associate Professor (University Teacher) ISCTE-Instituto Universitário de Lisboa, Portugal
2013 - 2016 Associate Professor (University Teacher) ISCTE-Instituto Universitário de Lisboa, Portugal
2013 - 2016 Associate Professor (University Teacher) ISCTE-Instituto Universitário de Lisboa, Portugal
Projects

Contract

Designation Funders
2019/01/01 - 2019/12/31 Business Research Unit
UID/GES/00315/2019
ISCTE-Instituto Universitário de Lisboa, Portugal

ISCTE-Instituto Universitário de Lisboa Unidade de Investigação em Desenvolvimento Empresarial, Portugal
Fundação para a Ciência e a Tecnologia
Concluded
Outputs

Publications

Book chapter
  1. Ma, S.; Silva, M. G.; Trigo, V.; V. Callan. "Emotional Labor and Emotional Intelligence on Job Performance: Comparison of Public and Private Organizations in China". 2020.
  2. Ma, S.; Xu, X; Trigo, V.; Ramalho, N.. "Pragmatism Matters in Chinese Public Hospital Management and Doctor- Patient Relationship". 2020.
Conference paper
  1. Shaozhuang Ma; Xu, X; Trigo, V.; Ramalho, N.. "May Commitment HR Practices be a Recipe for Improving Doctor-Patient Relationship (DPR) in China?". 2016.
  2. Ma, S.; Silva, M. G.; Trigo, V.; V. Callan. "Do job positions matter in emotional labor and in its relationship with job performance?". 2015.
Journal article
  1. Weilong Zeng; Shaozhuang Ma; Yiqing Xu; Rui Wang. "The roles of stress mindset and personality in the impact of life stress on emotional well-being in the context of Covid-19 confinement: A diary study". Applied Psychology: Health and Well-Being (2024): https://doi.org/10.1111/aphw.12521.
    10.1111/aphw.12521
  2. Weilong Zeng; Shaozhuang Ma; Linghong Wu; Canghong Wang; Yujie Huang; Bing Li. "Group citizenship behaviour in healthcare organization, doctor-patient relationship, work engagement and turnover intention: A moderated mediation model". The International Journal of Health Planning and Management (2023): https://doi.org/10.1002/hpm.3615.
    10.1002/hpm.3615
  3. Shaozhuang Ma; Weilong Zeng; Andreia Borges; Yiqing Xu; Jinrui Zhang. "Emotional well-being in COVID-19 mass quarantine: the role of personal response and life activity: a 14-day diary study in China". Psychology & Health (2022): https://doi.org/10.1080/08870446.2021.1934470.
    10.1080/08870446.2021.1934470
  4. Weilong Zeng; Shaozhuang Ma; Victor J. Callan; Linghong Wu. "Exploring the doctor-patient relationship as a challenge job demand: application of the job demands–resources model in a Chinese public hospital". Psychology, Health & Medicine (2022): 1-11. https://doi.org/10.1080/13548506.2021.1916952.
    10.1080/13548506.2021.1916952
  5. Li Gou; Shaozhuang Ma; Guofeng Wang; Xianxiu Wen; Yuxia Zhang. "Relationship between workplace ostracism and turnover intention among nurses: the sequential mediating effects of emotional labor and nurse-patient relationship". Psychology, Health & Medicine (2022): https://doi.org/10.1080/13548506.2021.1905859.
    10.1080/13548506.2021.1905859
  6. Shaozhuang Ma; Wenfei Xie; Nelson J.C. Ramalho. "Impact of bullying on occupational commitment in young nursing professionals: the mediating role of emotional labour and emotional exhaustion". Contemporary Nurse 57 1-2 (2021): 13-27. https://doi.org/10.1080/10376178.2021.1912617.
    10.1080/10376178.2021.1912617
  7. Shaozhuang Ma; Xuehu Xu; Virgínia Trigo; Nelson J. C. Ramalho. "Managing Doctor-Patient Relationships and Turnover Intention in Chinese Hospitals with Commitment HRM: The Moderating Role of Pragmatism". International Journal of Public Administration 44 2 (2021): 167-176. https://doi.org/10.1080/01900692.2019.1672725.
    10.1080/01900692.2019.1672725
  8. Shaozhuang Ma; Maria Gabriela Silva; Virginia Trigo; Victor J. Callan. "The Influence of Emotional Labor and Emotional Intelligence on Job Performance: Does Ownership Type Matter? A Comparison of Public and Private Organizations in China". International Journal of Public Administration (2020): 1-12. https://doi.org/10.1080/01900692.2019.1646276.
    10.1080/01900692.2019.1646276
  9. Ma, S.; Li, G.; Zeng, W. L.. "Development and validation of nurse-patient relationship scale from nurses’ perspective". Journal of Nursing Science (2020): http://www.chinadoi.cn/portal/mr.action?doi=10.3870/j.issn.1001-4152.2020.10.055.
    10.3870/j.issn.1001-4152.2020.10.055
  10. Li, Y. Z.; Zhang, T.; Wang, H. X..; Zhao, Q. F.; Ma, S.. "General Practitioners' Turnover Intention and Related Factors in Pudong New Area,Shanghai during the Implementation of the "Eight Incentive Policies":a Cross-sectional Survey". Chinese General Practice (2019): http://cgp.chinagp.net/xwzx/2019-11-15-583.html.
    10.12114/j.issn.1007-9572.2019.00.453
  11. Zhang, T.; Wang, H.X.; Li, Y.Z.; Zhao, Q.F.; Ma, S.. "Time-lagged study on psychological contract breach, perceived organizational support and turnover intention of general practitioners". Chinese Primary Health Care (2019): https://ciencia.iscte-iul.pt/publications/time-lagged-study-on-psychological-contract-breach-perceived-organizational-support-and-turnover/68865?lang=en.
  12. Zeng, W. L.; Ma, S.; Gou, L.. "Development and validation of doctor-patient relationship scale in China". Chinese Health Quality Management (2018): http://hdl.handle.net/10071/17332.
  13. Zeng, W. L.; Ma, S.; Yu, Z. G.; Zhao, Y. W.. "Impact of resident standardized training satisfaction and perceived organizational support on career commitment: a study of teachers of resident standardized training in China". Chinese Hospitals (2018): http://hdl.handle.net/10071/17331.
    10.19660/j.issn.1671-0592.2018.12.11
  14. Shaozhuang Ma; Xuehu Xu; Virginia Trigo; Nelson J.C. Ramalho. "Doctor-patient relationships (DPR) in China". Journal of Health Organization and Management 31 1 (2017): 110-124. https://doi.org/10.1108/JHOM-09-2016-0165.
    10.1108/JHOM-09-2016-0165
  15. Zheng, G.; Cai, Y.; Ma, S.. "Towards an analytical framework for understanding the development of a quality assurance system in an international joint programme". European Journal of Higher Education (2017): http://www.tandfonline.com/doi/abs/10.1080/21568235.2017.1290877?journalCode=rehe20.
    10.1080/21568235.2017.1290877
  16. Ma, S.; Silva, M.G.; Callan, V.J.; Trigo, V.. "Control and commitment HR practices, job satisfaction and turnover intentions: a comparison between local and multinational firms in China". International Journal of Human Resource Management 27 9 (2016): 974-990. http://www.scopus.com/inward/record.url?eid=2-s2.0-84961211871&partnerID=MN8TOARS.
    10.1080/09585192.2015.1052535
  17. António, N.; Shaozhuang Ma. "China's special economic zones in Africa: context, motivations and progress". Euro Asia Journal of Management (2015): http://hdl.handle.net/10071/11353.
  18. Shaozhuang Ma. "When the Manager Is from the Post-1985 Generation". Business Review (2014): http://www.ebusinessreview.cn/articledetail-241446.html.
  19. Shaozhuang Ma; Yihong, Z.; Wen-hong, Z.. "The employability constructs of Chinese undergraduates". Population and Economics (2012): http://www.oriprobe.com/journals/caod_3440.html.
  20. Ma, S.; Trigo, V.. "The 'country-of-origin effect' in employee turnover intention: Evidence from China". International Journal of Human Resource Management 23 7 (2012): 1394-1413. http://www.scopus.com/inward/record.url?eid=2-s2.0-84858307273&partnerID=MN8TOARS.
    10.1080/09585192.2011.579923
  21. Ma, S.; Trigo, V.. "Internationalization of China's MBA Education: Failing to Walk the Talk?". Journal of Teaching in International Business 22 3 (2011): 149-167. http://www.scopus.com/inward/record.url?eid=2-s2.0-84858244528&partnerID=MN8TOARS.
    10.1080/08975930.2011.653744
  22. Shaozhuang Ma. "Preliminary analysis of the challenge and countermeasures of MBA education in China: including student, teacher, teaching method & item management". China Higher Education Research (2009): https://caod.oriprobe.com/journals/zghgxyj/%e4%b8%ad%e5%9b%bd%e9%ab%98%e6%95%99%e7%a0%94%e7%a9%b6.htm.
  23. Shaozhuang Ma. "MBA Career Development Course with Chinese Characteristics". Academic Degrees & Graduate Education (2009): https://ciencia.iscte-iul.pt/publications/mba-career-development-course-with-chinese-characteristics/17879?lang=en.
  24. Ma, S.; Trigo, V.. "Winning the war for managerial talent in China". Chinese Economy 41 3 (2008): 34-57. http://www.scopus.com/inward/record.url?eid=2-s2.0-48249123132&partnerID=MN8TOARS.
    10.2753/CES1097-1475410303
  25. Ma, Shaozhuang; Trigo, Virgínia. "HRM pratices in China. Does ownership structure matter? Evidence from the transitional economy in China". (2006): http://hdl.handle.net/10071/797.
  26. Ma, Shaozhuang; Trigo, Virgínia. "HRM pratices in China. Does ownership structure matter? Evidence from the transitional economy in China". (2006): http://hdl.handle.net/10071/797.
  27. Ma, Shaozhuang; Trigo, Virgínia. "HRM pratices in China. Does ownership structure matter? Evidence from the transitional economy in China". (2006): http://hdl.handle.net/10071/797.
  28. Ma, Shaozhuang; Trigo, Virgínia. "HRM pratices in China. Does ownership structure matter? Evidence from the transitional economy in China". (2006): http://hdl.handle.net/10071/797.
  29. Ma, Shaozhuang; Trigo, Virgínia. "HRM pratices in China. Does ownership structure matter? Evidence from the transitional economy in China". (2006): http://hdl.handle.net/10071/797.
Working paper
  1. Ma, S.; Trigo, V.. 2013. "Zhu Dandan (A): Promotions". http://www.thecasecentre.org/educators/products/view?id=114248.

Other

Other output
  1. ZHU DANDAN (B): LEADERSHIP DEVELOPMENT. 2020. Ma, S.; Zhou, Y.; Trigo, V.. https://www.iveycases.com/ProductView.aspx?id=109343.
    n/a
  2. Post-migration place identity and turnover intentions among Chinese millennial migrant workers: the roles of career development satisfaction and organizational identification. 2019. Ma, S.; Lai, H.; Zeng, W.L.; Ramalho, N.. https://ciencia.iscte-iul.pt/publications/postmigration-place-identity-and-turnover-intentions-among-chinese-millennial-migrant-workers-the/65402?lang=en.
  3. Does Leader-member Exchange Matter on Doctor-patient Relationship in China?. 2019. Zeng, W.L.; Ma, S.. http://www.euram-online.org/programme2019/conference-programme.html.
  4. Emotional Labor, Emotional Exhaustion, and Affective Occupational Commitment: A Process Model of Workplace Bullying and Its Consequence in Nursing Professional. 2018. Ma, S.; Ramalho, N.; Xie, W. http://euramonline.org/.
  5. Ostracism, Emotional Labor, Nurse-Patient Relationship and Turnover Intention: A Model of Workplace Ostracism and Its Consequence in Nursing Professional. 2018. Li, G.; Ma, S.. http://www.eaohp.org/.
  6. Pragmatism Matters: The Moderation Effect of Pragmatism on the Path between Commitment HRM Practices to Doctor-Patient Relationships and Turnover Intention. 2017. Shaozhuang Ma; Xu, X; Trigo, V.; Ramalho, N.. http://nubs.nju.edu.cn/news.php/B437..
  7. Chinese Firms’ Integration Approaches in Their Overseas Mergers & Acquisitions in Developed Economies: Case Studies in Europe. 2017. Song, T.; Shaozhuang Ma; Hao, S.. http://nubs.nju.edu.cn/news.php/B437..
  8. The Influence of Emotional Labor and Emotional Intelligence on Job Performance: does ownership structure matter? - A Comparison of Public and Private Organizations in China. 2017. Ma, S.; Silva, M. G.; Trigo, V.; Callan, V. J.. https://ciencia.iscte-iul.pt/publications/the-influence-of-emotional-labor-and-emotional-intelligence-on-job-performance-does-ownership/34170?lang=en.
  9. TOWARDS AN ANALYTICAL FRAMEWORK FOR UNDERSTANDING THE ESTABLISHMENT OF QUALITY ASSURANCE IN JOINT DOCTORAL DEGREE PROGRAMMES BETWEEN EUROPEAN AND CHINESE UNIVERSITIES. 2016. Zheng, G.; Cai, Y.; Shaozhuang Ma. http://www.ingenio.upv.es/es/teams/phd-students/eu-spri-forum-early-career-researcher-conference-ecc-science-innovation-and#.V2upudIrLcs.
  10. China's Special Economic Zones in Africa: Context, Motivation and Progress. 2015. António, N.; Shaozhuang Ma. https://ciencia.iscte-iul.pt/publications/chinas-special-economic-zones-in-africa-context-motivation-and-progress/19901?lang=en.
  11. Emotional Intelligence, Emotional Labor and Job Performance: Does Employer Ownership Matter? - Evidence from China. 2015. Shaozhuang Ma; Silva, M.; Trigo, V.. https://www.ebesweb.org/Conferences/15th-EBES-Conference-Lisbon/Program.aspx.
  12. Do job positions matter in emotional labor and in its relationship with job performance?. 2015. Shaozhuang Ma; Silva, M. G.; Trigo, V.; V. Callan. https://ciencia.iscte-iul.pt/publications/do-job-positions-matter-in-emotional-labor-and-in-its-relationship-with-job-performance/26070?lang=en.
  13. Emotional Intelligence, Familial Background and job performance - Evidence from Professional Managers in China. 2014. Ma, S.; Trigo, V.; Silva, M. Gabriela. https://ciencia.iscte-iul.pt/publications/emotional-intelligence-familial-background-and-job-performance---evidence-from-professional/18833?lang=en.
  14. ZHU DANDAN (A): PROMOTIONS and TEACHING NOTE. 2013. Shaozhuang Ma; Trigo, V.. http://www.thecasecentre.org/educators/products/view?id=114248.
    9B13C002; 8B13C002
  15. Internationalization of China's MBA Education: Global Vision and Insubstantial Action-Empirical Studies of MBA Education in Mainland China. 2010. Ma, S.; Liang, J.. https://ciencia.iscte-iul.pt/publications/internationalization-of-chinas-mba-education-global-vision-and-insubstantial-action-empirical/17892?lang=en.
Activities

Journal scientific committee

Journal title (ISSN) Publisher
2023/10 - Current Frontiers in Organizational Psychology (2813-771X) Frontiers
2022/03 - 2025/06 International Journal of Health Planning and Management (0749-6753) Wiley