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Professor Graham Miller (FAcSS) Professor of Sustainable Business Employment Experience 2023 – Present: Professor of Sustainable Business, Nova School of Business and Economics, Universidade Nova de Lisboa • Rodrigo Guimarães Chair • Academic Director for the Westmont Institute for Tourism and Hospitality 2011 – 2023: Professor of Sustainability in Business, University of Surrey • On sabbatical AY22/23 2016 - 2022: Pro-Vice-Chancellor and Executive Dean for Faculty of Arts and Social Sciences, University of Surrey • Responsible for all aspects of the leadership and management of the Faculty of Arts and Social Sciences o 500 staff and over 7500 students o Strategic leadership for nine schools at our campus in Guildford, plus Surrey’s international partnership with Dongbei University of Finance and Economics, China o Member of the University’s Executive Board and Senate o Responsible for financial performance of Faculty (£100m budget) o Leadership for four Associate Deans with responsibility for research and innovation, education, international and doctoral students o Delivered 20% growth in student numbers from 2016 to 2021 o Member of University REF Executive Group and led highly successful Faculty REF2021 submission • Pan-University leadership for Sustainability • Pan-University leadership for Employability • Lead for University-wide academic ‘Size and Shape’ strategic initiative • Lead for design and implementation of University’s first full workload model 2011 - 2016: Head of School of Hospitality and Tourism Management, University of Surrey 2008 - 2011: Director of International Studies for Faculty of Management and Law, University of Surrey 2008 - 2011: Reader in Management, University of Surrey 2005 - 2008: Senior Lecturer in Management, University of Surrey 2003 - 2005: Lecturer in Management, University of Surrey 2000 - 2003: Lecturer in Tourism, University of Westminster 1998 - 2000: Associate Lecturer, London South Bank University Academic Excellence 2023 – Present: Visiting Professor, University of Surrey 2023: Harvard Business School, Leadership for Senior Executives programme 2023: Guest Lectures, University of Oxford Sustainable Development Goal Lab 2023: Visiting Researcher, Griffith University, Australia 2022 - 2023: Universities UK Climate Action Steering Group member 2021: Conferred Fellow of the Academy of Social Sciences 2016 - Present: Editorial Board member for ‘Sustainability’ (IF = 4.17) 2015 - 2023: Distinguished University Professor, Wakayama University, Japan 2015 - 2019: Co-editor for ‘Journal of Sustainable Tourism’ (3* ABS; IF=9.47) 2014 - 2017: Graduate Faculty Scholar, University of Central Florida, USA 2011 - 2018: Co-ordinating Editor for ‘Annals of Tourism Research’ (4* ABS, IF=12.85) Research Grants (Amounts shown are total grant size): 2021-2022 ESRC IAA Commercialisation Research in Social Sciences £100k 2020-2021 ESRC NPIF Accelerating Business Collaboration DTP/IAA partnerships £100k 2019 – 2023 ESRC Impact Accelerator Account £900k 2018-2020 EPSRC Trust, Identity, Privacy and Security in the Digital Economy. £1.4m 2016-2022 ESRC Doctoral Training Centre Scholarship. £65k 2012-2015 ESRC Doctoral Training Centre Scholarship. £12k 2012-2014 European Commission DG Enterprise and Industry. €250k 2011-2013 European Commission DG Enterprise and Industry. €250k 2010-2012 ESRC Seminar Series. £13k 2009-2010 European Commission DG Enterprise and Industry. €100k 2007-2008 DEFRA. £70k 2005-2007 European Union Framework 6 project. €1.82m Post Graduate Research Students Supervision: I have supervised 20 PhD students through to successful completion I am currently supervising three PhD students. PhD examinations: I have examined 17 PhDs, both in the UK and internationally.
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Identification

Personal identification

Full name
Graham Miller

Citation names

  • Miller, Graham

Author identifiers

Ciência ID
8F1D-FEB1-11A0
ORCID iD
0000-0001-5791-4768

Email addresses

  • graham.miller@novasbe.pt (Professional)

Knowledge fields

  • Social Sciences - Economics and Business - Business and Management

Languages

Language Speaking Reading Writing Listening Peer-review
English (Mother tongue)
Education
Degree Classification
1997/09/01 - 2000/12/15
Concluded
 School of Management (Doctor of Philosophy)
University of Surrey, United Kingdom
Affiliation

Teaching in Higher Education

Category
Host institution 		Employer
2023/09/01 - Current Full Professor (University Teacher) Universidade Nova de Lisboa, Portugal
Universidade Nova de Lisboa Faculdade de Economia e Gestão, Portugal
2003/09/01 - 2023/08/30 Full Professor (University Teacher) University of Surrey School of Hospitality and Tourism Management, United Kingdom
University of Surrey, United Kingdom
2000/04/01 - 2003/08/30 Associate Professor (University Teacher) University of Westminster - Marylebone Campus, United Kingdom
University of Westminster Faculty of Architecture and the Built Environment, United Kingdom

Others

Category
Host institution 		Employer
2016/07/01 - 2022/03/31 Executive Dean and Pro-Vice-Chancellor University of Surrey, United Kingdom
University of Surrey, United Kingdom
Projects

Grant

Designation Funders
2025/02 - 2026/07 Reconceptualizing Regenerative Tourism and its Potential for Portugal
2023.15769.PEX
 Fundação para a Ciência e a Tecnologia
2025/01 - 2026/07 Reconceptualizando o Turismo Regenerativo e seu Potencial para Portugal
176435PRJ
 Fundação para a Ciência e a Tecnologia
2020/10 - 2024/03 Enhancing Social-Ecological Resilience through Sustainable Tourism Governance in post-corona era: Traditional value-based approach for Community Vision, Capacity and Leadership
20KK0038
 Nihon Gakujutsu Shinkokai
2019/03 - 2023/03 Impact Acceleration Account 2019: Surrey
ES/T502030/1
 UK Research and Innovation Economic and Social Research Council
2018/09 - 2022/09 PRIvacy-aware personal data management and Value Enhancement for Leisure Travellers (PriVELT)
EP/R033196/1
 Engineering and Physical Sciences Research Council
2020/02 - 2021/12 NPIF DTP IAA ABC (2020): Surrey
ES/V502273/1
 UK Research and Innovation Economic and Social Research Council
2018/04 - 2021/03 Sustainable Tourism promoting Sustainable Development Goals: Resilience Theory as a Foundation
18H03460
 Nihon Gakujutsu Shinkokai
2011/02 - 2012/07 NET-STaR: Network of Social Tourism and Regeneration
ES/I002588/1
 UK Research and Innovation Economic and Social Research Council
2005/04 - 2007/07 To develop and implement a market/product mix model to form a business plan and to develop appropriate products and channels to create new areas of business growth.
634
 Technology Strategy Board
Outputs

Publications

Book
  1. Miller, G.; Twining-Ward, L.; Bakker, M.; Carbone, G.; Duka, T.; Farrell, N.; Font, X.; Jack, E.; Tapper, R.. Monitoring for a sustainable tourism transition: The challenge of developing and using indicators. 2005.
Book chapter
  1. Hudson, S.; Getz, D.; Miller, G.; Brown, G.. "The future role of sporting events: Evaluating the impacts on tourism". 237-252. 2012.
  2. Ritchie, B.W.; Dorrell, H.; Miller, D.; Miller, G.A.. "Crisis communication and recovery for the tourism industry: Lessons from the 2001 foot and mouth disease outbreak in the United Kingdom". 199-216. 2012.
  3. Hudson, S.; Miller, G.. "Ethical considerations in sustainable tourism". 248-266. 2012.
  4. Hadjikakou, M.; Chenoweth, J.; Miller, G.. "Water and tourism". 435-446. 2012.
  5. Di Domenico, M.; Miller, G.. "Are plastic cows the future for farming? Implications of an alternative diversification model". 21-32. 2007.
  6. Miller, G.; Twining-Ward, L.. "Monitoring as an approach to sustainable tourism". 51-57. 2006.
  7. Hudson, S.; Miller, G.A.; Hudson, P.. "The role of research in improving tourism and hospitality services: Measuring service quality". 237-250. 2006.
  8. Miller, G.; Hudson, S.; Turner, R.. "Applying the mystery shopping technique: The case of Lunn Poly". 119-130. 2005.
Journal article
  1. Susann Power; Maria Laura Di Domenico; Graham Miller. "A longitudinal analysis of judgement approaches to sustainability paradoxes". Tourism Management 102 (2024): https://novaresearch.unl.pt/en/publications/3dd94077-7058-4ae6-a1d4-aafce2dde1d6.
    10.1016/j.tourman.2023.104877
  2. S. Becken; G. Miller; D.S. Lee; B. Mackey. "The scientific basis of ‘net zero emissions’ and its diverging sociopolitical representation". Science of The Total Environment (2024): https://doi.org/10.1016/j.scitotenv.2024.170725.
    10.1016/j.scitotenv.2024.170725
  3. Bullock, Karen; Domenico, MariaLaura Di; Miller, Graham; Shirgholami, Zahra; Wong, Yen Nee. "Under the radar?". (2024): http://hdl.handle.net/10362/160771.
    https://doi.org/10.1016/j.tourman.2023.104857
  4. Graham Miller; Anna Torres-Delgado. "Measuring sustainable tourism: a state of the art review of sustainable tourism indicators". Journal of Sustainable Tourism (2023): https://doi.org/10.1080/09669582.2023.2213859.
    10.1080/09669582.2023.2213859
  5. Crabolu, Gloria; Font, Xavier; Miller, Graham. "The hidden power of sustainable tourism indicator schemes". (2023): http://hdl.handle.net/10362/159216.
    https://doi.org/10.1177/00472875231195736
  6. Anke Winchenbach; Paul Hanna; Graham Miller. "Constructing identity in marine tourism diversification". Annals of Tourism Research 95 (2022): 103441-103441. http://dx.doi.org/10.1016/j.annals.2022.103441.
    10.1016/j.annals.2022.103441
  7. Iis P. Tussyadiah; Aarni Tuomi; Erin Chao Ling; Graham Miller; Geunhee Lee. "Drivers of organizational adoption of automation". Annals of Tourism Research 93 (2022): 103308-103308. http://dx.doi.org/10.1016/j.annals.2021.103308.
    10.1016/j.annals.2021.103308
  8. Athina Ioannou; Iis Tussyadiah; Graham Miller; Shujun Li; Mario Weick. "Privacy nudges for disclosure of personal information: A systematic literature review and meta-analysis". PLOS ONE 16 8 (2021): e0256822-e0256822. http://dx.doi.org/10.1371/journal.pone.0256822.
    10.1371/journal.pone.0256822
  9. Font, X.; Torres-Delgado, A.; Crabolu, G.; Palomo Martinez, J.; Kantenbacher, J.; Miller, G.. "The impact of sustainable tourism indicators on destination competitiveness: the European Tourism Indicator System". Journal of Sustainable Tourism (2021): http://www.scopus.com/inward/record.url?eid=2-s2.0-85104550183&partnerID=MN8TOARS.
    10.1080/09669582.2021.1910281
  10. Ioannou, A.; Tussyadiah, I.; Miller, G.. "That’s Private! Understanding Travelers’ Privacy Concerns and Online Data Disclosure". Journal of Travel Research (2020): http://www.scopus.com/inward/record.url?eid=2-s2.0-85090954791&partnerID=MN8TOARS.
    10.1177/0047287520951642
  11. Power, S.; Di Domenico, M.; Miller, G.. "Risk Types and Coping Mechanisms for Ethical Tourism Entrepreneurs: A New Conceptual Framework". Journal of Travel Research 59 6 (2020): 1091-1104. http://www.scopus.com/inward/record.url?eid=2-s2.0-85074528291&partnerID=MN8TOARS.
    10.1177/0047287519874126
  12. Tuomi, A.; Tussyadiah, I.; Ling, E.C.; Miller, G.; Lee, G.. "x=(tourism_work) y=(sdg8) while y=true: automate(x)". Annals of Tourism Research 84 (2020): http://www.scopus.com/inward/record.url?eid=2-s2.0-85086445542&partnerID=MN8TOARS.
    10.1016/j.annals.2020.102978
  13. Tussyadiah, I.; Miller, G.. "Imagining the future of travel: Technology and sustainability transitions". e-Review of Tourism Research 17 5 (2020): 674-684. http://www.scopus.com/inward/record.url?eid=2-s2.0-85078148134&partnerID=MN8TOARS.
  14. Font, X.; Higham, J.; Miller, G.; Pourfakhimi, S.. "Research engagement, impact and sustainable tourism". Journal of Sustainable Tourism 27 1 (2019): 1-11. http://www.scopus.com/inward/record.url?eid=2-s2.0-85060871625&partnerID=MN8TOARS.
    10.1080/09669582.2019.1560673
  15. Hejjas, K.; Miller, G.; Scarles, C.. "“It’s Like Hating Puppies!” Employee Disengagement and Corporate Social Responsibility". Journal of Business Ethics 157 2 (2019): 319-337. http://www.scopus.com/inward/record.url?eid=2-s2.0-85040942744&partnerID=MN8TOARS.
    10.1007/s10551-018-3791-8
  16. Tussyadiah, I.; Miller, G.. "Nudged by a robot: Responses to agency and feedback". Annals of Tourism Research 78 (2019): http://www.scopus.com/inward/record.url?eid=2-s2.0-85068601071&partnerID=MN8TOARS.
    10.1016/j.annals.2019.102752
  17. Eger, C.; Miller, G.; Scarles, C.. "Corporate Philanthropy Through the Lens of Ethical Subjectivity". Journal of Business Ethics 156 1 (2019): 141-153. http://www.scopus.com/inward/record.url?eid=2-s2.0-85018332051&partnerID=MN8TOARS.
    10.1007/s10551-017-3551-1
  18. Eger, C.; Scarles, C.; Miller, G.. "Caring at a distance: a model of business care, trust and displaced responsibility". Journal of Sustainable Tourism 27 1 (2019): 34-51. http://www.scopus.com/inward/record.url?eid=2-s2.0-85060021656&partnerID=MN8TOARS.
    10.1080/09669582.2018.1551403
  19. Kantenbacher, J.; Hanna, P.; Miller, G.; Scarles, C.; Yang, J.. "Consumer priorities: what would people sacrifice in order to fly on holidays?". Journal of Sustainable Tourism 27 2 (2019): 207-222. http://www.scopus.com/inward/record.url?eid=2-s2.0-85037720443&partnerID=MN8TOARS.
    10.1080/09669582.2017.1409230
  20. Winchenbach, A.; Hanna, P.; Miller, G.. "Rethinking decent work: the value of dignity in tourism employment". Journal of Sustainable Tourism 27 7 (2019): 1026-1043. http://www.scopus.com/inward/record.url?eid=2-s2.0-85061321434&partnerID=MN8TOARS.
    10.1080/09669582.2019.1566346
  21. Atzori, R.; Fyall, A.; Miller, G.. "Tourist responses to climate change: Potential impacts and adaptation in Florida's coastal destinations". Tourism Management 69 (2018): 12-22. http://www.scopus.com/inward/record.url?eid=2-s2.0-85047415802&partnerID=MN8TOARS.
    10.1016/j.tourman.2018.05.005
  22. Higham, J.; Miller, G.. "Transforming societies and transforming tourism: sustainable tourism in times of change". Journal of Sustainable Tourism 26 1 (2018): 1-8. http://www.scopus.com/inward/record.url?eid=2-s2.0-85038830806&partnerID=MN8TOARS.
    10.1080/09669582.2018.1407519
  23. Eger, C.; Miller, G.; Scarles, C.. "Gender and capacity building: A multi-layered study of empowerment". World Development 106 (2018): 207-219. http://www.scopus.com/inward/record.url?eid=2-s2.0-85042396843&partnerID=MN8TOARS.
    10.1016/j.worlddev.2018.01.024
  24. Kantenbacher, J.; Hanna, P.; Cohen, S.; Miller, G.; Scarles, C.. "Public attitudes about climate policy options for aviation". Environmental Science and Policy 81 (2018): 46-53. http://www.scopus.com/inward/record.url?eid=2-s2.0-85038829973&partnerID=MN8TOARS.
    10.1016/j.envsci.2017.12.012
  25. Bramwell, B.; Higham, J.; Lane, B.; Miller, G.. "Twenty-five years of sustainable tourism and the Journal of Sustainable Tourism: looking back and moving forward". Journal of Sustainable Tourism 25 1 (2017): 1-9. http://www.scopus.com/inward/record.url?eid=2-s2.0-84995487946&partnerID=MN8TOARS.
    10.1080/09669582.2017.1251689
  26. Power, S.; Di Domenico, M.; Miller, G.. "The nature of ethical entrepreneurship in tourism". Annals of Tourism Research 65 (2017): 36-48. http://www.scopus.com/inward/record.url?eid=2-s2.0-85019195812&partnerID=MN8TOARS.
    10.1016/j.annals.2017.05.001
  27. Bramwell, B.; Higham, J.; Lane, B.; Miller, G.. "Advocacy or neutrality? Disseminating research findings and driving change toward sustainable tourism in a fast changing world". Journal of Sustainable Tourism 24 1 (2016): 1-7. http://www.scopus.com/inward/record.url?eid=2-s2.0-84948464081&partnerID=MN8TOARS.
    10.1080/09669582.2015.1106146
  28. Budeanu, A.; Miller, G.; Moscardo, G.; Ooi, C.-S.. "Sustainable tourism, progress, challenges and opportunities: An introduction". Journal of Cleaner Production 111 (2016): 285-294. http://www.scopus.com/inward/record.url?eid=2-s2.0-84947560435&partnerID=MN8TOARS.
    10.1016/j.jclepro.2015.10.027
  29. Hadjikakou, M.; Miller, G.; Chenoweth, J.; Druckman, A.; Zoumides, C.. "A comprehensive framework for comparing water use intensity across different tourist types". Journal of Sustainable Tourism 23 10 (2015): 1445-1467. http://www.scopus.com/inward/record.url?eid=2-s2.0-84943815779&partnerID=MN8TOARS.
    10.1080/09669582.2015.1044753
  30. Hadjikakou, M.; Chenoweth, J.; Miller, G.; Druckman, A.; Li, G.. "Rethinking the Economic Contribution of Tourism: Case Study from a Mediterranean Island". Journal of Travel Research 53 5 (2014): 610-624. http://www.scopus.com/inward/record.url?eid=2-s2.0-84904958028&partnerID=MN8TOARS.
    10.1177/0047287513513166
  31. Eichhorn, V.; Miller, G.; Tribe, J.. "Tourism: A site of resistance strategies of individuals with a disability". Annals of Tourism Research 43 (2013): 578-600. http://www.scopus.com/inward/record.url?eid=2-s2.0-84886600880&partnerID=MN8TOARS.
    10.1016/j.annals.2013.03.006
  32. Hadjikakou, M.; Chenoweth, J.; Miller, G.. "Estimating the direct and indirect water use of tourism in the eastern Mediterranean". Journal of Environmental Management 114 (2013): 548-556. http://www.scopus.com/inward/record.url?eid=2-s2.0-84871808924&partnerID=MN8TOARS.
    10.1016/j.jenvman.2012.11.002
  33. Di Domenico, M.; Miller, G.. "Farming and tourism enterprise: Experiential authenticity in the diversification of independent small-scale family farming". Tourism Management 33 2 (2012): 285-294. http://www.scopus.com/inward/record.url?eid=2-s2.0-82955235580&partnerID=MN8TOARS.
    10.1016/j.tourman.2011.03.007
  34. Minnaert, L.; Maitland, R.; Miller, G.. "What is social tourism?". Current Issues in Tourism 14 5 (2011): 403-415. http://www.scopus.com/inward/record.url?eid=2-s2.0-79959268117&partnerID=MN8TOARS.
    10.1080/13683500.2011.568051
  35. Miller, G.; Rathouse, K.; Scarles, C.; Holmes, K.; Tribe, J.. "Public understanding of sustainable tourism". Annals of Tourism Research 37 3 (2010): 627-645. http://www.scopus.com/inward/record.url?eid=2-s2.0-77952888568&partnerID=MN8TOARS.
    10.1016/j.annals.2009.12.002
  36. Stevenson, N.; Airey, D.; Miller, G.. "Complexity theory and tourism policy research". International Journal of Tourism Policy 2 3 (2009): 206-220. http://www.scopus.com/inward/record.url?eid=2-s2.0-79957627575&partnerID=MN8TOARS.
    10.1504/IJTP.2009.024553
  37. Benckendorff, P.; Edwards, D.; Jurowski, C.; Liburd, J.J.; Miller, G.; Moscardo, G.. "Exploring the Future of Tourism and Quality of Life". Tourism and Hospitality Research 9 2 (2009): 171-183. http://www.scopus.com/inward/record.url?eid=2-s2.0-67650246349&partnerID=MN8TOARS.
    10.1057/thr.2009.7
  38. Minnaert, L.; Maitland, R.; Miller, G.. "TOURISM AND SOCIAL POLICY. The Value of Social Tourism". Annals of Tourism Research 36 2 (2009): 316-334. http://www.scopus.com/inward/record.url?eid=2-s2.0-64049096001&partnerID=MN8TOARS.
    10.1016/j.annals.2009.01.002
  39. Edwards, D.; Martinac, I.; Miller, G.. "Research Agenda for Innovation in Sustainable Tourism". Tourism and Hospitality Research 8 1 (2008): 56-61. http://www.scopus.com/inward/record.url?eid=2-s2.0-84996265022&partnerID=MN8TOARS.
    10.1057/thr.2008.6
  40. Eichhorn, V.; Miller, G.; Michopoulou, E.; Buhalis, D.. "Enabling access to tourism through information schemes?". Annals of Tourism Research 35 1 (2008): 189-210. http://www.scopus.com/inward/record.url?eid=2-s2.0-38549116120&partnerID=MN8TOARS.
    10.1016/j.annals.2007.07.005
  41. Stevenson, N.; Airey, D.; Miller, G.. "Tourism Policy Making:. The Policymakers' Perspectives". Annals of Tourism Research 35 3 (2008): 732-750. http://www.scopus.com/inward/record.url?eid=2-s2.0-50849109193&partnerID=MN8TOARS.
    10.1016/j.annals.2008.05.002
  42. Kim, N.Y.; Miller, G.. "Perceptions of the ethical climate in the Korean tourism industry". Journal of Business Ethics 82 4 (2008): 941-954. http://www.scopus.com/inward/record.url?eid=2-s2.0-54049097559&partnerID=MN8TOARS.
    10.1007/s10551-007-9604-0
  43. Minnaert, L.; Maitland, R.; Miller, G.. "Social tourism and its ethical foundations". Tourism, Culture and Communication 7 1 (2006): 7-17. http://www.scopus.com/inward/record.url?eid=2-s2.0-33846296237&partnerID=MN8TOARS.
    10.3727/109830406778493533
  44. Hudson, S.; Miller, G.A.. "Knowing the difference between right and wrong: The response of tourism students to ethical dilemmas". Journal of Teaching in Travel and Tourism 6 2 (2006): 41-59. http://www.scopus.com/inward/record.url?eid=2-s2.0-33751546260&partnerID=MN8TOARS.
    10.1300/J172v06n02_04
  45. Holmes, K.; Jones, P.; Lockwood, A.; Miller, G.; Scarles, C.; Szivas, E.; Tribe, J.. "An Eclectic Agenda for Tourism and Hospitality Research". Tourism and Hospitality Research 7 1 (2006): 76-82. http://www.scopus.com/inward/record.url?eid=2-s2.0-84996180946&partnerID=MN8TOARS.
    10.1057/palgrave.thr.6050035
  46. Hudson, S.; Miller, G.A.. "The responsible marketing of tourism: The case of Canadian Mountain Holidays". Tourism Management 26 2 (2005): 133-142. http://www.scopus.com/inward/record.url?eid=2-s2.0-10444241902&partnerID=MN8TOARS.
    10.1016/j.tourman.2003.06.005
  47. Hudson, S.; Miller, G.. "Ethical orientation and awareness of tourism students". Journal of Business Ethics 62 4 (2005): 383-396. http://www.scopus.com/inward/record.url?eid=2-s2.0-29144456054&partnerID=MN8TOARS.
    10.1007/s10551-005-0850-8
  48. Haley, A.J.; Snaith, T.; Miller, G.. "The social impacts of tourism: A case study of Bath, UK". Annals of Tourism Research 32 3 (2005): 647-668. http://www.scopus.com/inward/record.url?eid=2-s2.0-22644437742&partnerID=MN8TOARS.
    10.1016/j.annals.2004.10.009
  49. Ritchie, B.W.; Dorrell, H.; Miller, D.; Miller, G.A.. "Crisis communication and recovery for the tourism industry: Lessons from the 2001 foot and mouth disease outbreak in the United Kingdom". Journal of Travel and Tourism Marketing 15 2-3 (2004): 199-216. http://www.scopus.com/inward/record.url?eid=2-s2.0-85023729047&partnerID=MN8TOARS.
    10.1300/J073v15n02_11
  50. Hudson, S.; Hudson, P.; Miller, G.A.. "The measurement of service quality in the tour operating sector: A methodological comparison". Journal of Travel Research 42 3 (2004): 305-312. http://www.scopus.com/inward/record.url?eid=2-s2.0-1042266950&partnerID=MN8TOARS.
    10.1177/0047287503258839
  51. Miller, G.A.. "Consumerism in sustainable tourism: A survey of uk consumers". Journal of Sustainable Tourism 11 1 (2003): 17-39. http://www.scopus.com/inward/record.url?eid=2-s2.0-0043201204&partnerID=MN8TOARS.
    10.1080/09669580308667191
  52. Miller, G.A.; Ritchie, B.W.. "A farming crisis or a tourism disaster? An analysis of the foot and mouth disease in the UK". Current Issues in Tourism 6 2 (2003): 150-171. http://www.scopus.com/inward/record.url?eid=2-s2.0-0346280237&partnerID=MN8TOARS.
    10.1080/13683500308667949
  53. Miller, G.; Ritchie, B.W.. "When disaster strikes: The effect of relying on events for rural economies". Journal of Sport and Tourism 7 3 (2002): http://www.scopus.com/inward/record.url?eid=2-s2.0-85024017570&partnerID=MN8TOARS.
    10.1080/10295390208718724
  54. Miller, G.A.; Kirk, E.. "The Disability Discrimination Act: Time for the Stick?". Journal of Sustainable Tourism 10 1 (2002): 82-88. http://www.scopus.com/inward/record.url?eid=2-s2.0-0036075668&partnerID=MN8TOARS.
    10.1080/09669580208667154
  55. Graham Miller. "Corporate responsibility in the UK tourism industry". Tourism Management 22 6 (2001): 589-598. http://dx.doi.org/10.1016/s0261-5177(01)00034-6.
    10.1016/s0261-5177(01)00034-6
  56. Turner, R.; Miller, G.; Gilbert, D.. "The role of UK charities and the tourism industry". Tourism Management 22 5 (2001): 463-472. http://www.scopus.com/inward/record.url?eid=2-s2.0-1142283851&partnerID=MN8TOARS.
    10.1016/S0261-5177(01)00015-2
  57. Hudson, S.; Snaith, T.; Miller, G.A.; Hudson, P.. "Distribution channels in the travel industry: Using mystery shoppers to understand the influence of travel agency recommendations". Journal of Travel Research 40 2 (2001): 148-154. http://www.scopus.com/inward/record.url?eid=2-s2.0-0035710256&partnerID=MN8TOARS.
    10.1177/004728750104000205
  58. Miller, G.. "The development of indicators for sustainable tourism: Results of a Delphi survey of tourism researchers". Tourism Management 22 4 (2001): 351-362. http://www.scopus.com/inward/record.url?eid=2-s2.0-0035020237&partnerID=MN8TOARS.
    10.1016/S0261-5177(00)00067-4
Activities

Supervision

Thesis Title
Role 		Degree Subject (Type)
Institution / Organization
2023/09/01 - Current Supply Chain Management
Supervisor
 PhD Management (PhD)
Universidade Nova de Lisboa Faculdade de Economia e Gestão, Portugal
2021/09/01 - Current Sustainability Transition Pathways in Hospitality
Co-supervisor
 PhD Management (PhD)
University of Surrey, United Kingdom
2019/09/01 - Current Inter-organisational Knowledge Transfers to Promote Sustainable Tourism
Co-supervisor
 PhD Management (PhD)
University of Surrey, United Kingdom
2016/09/01 - 2022/08/30 Diversifying with dignity: An explorative study of work transitions from fishing to tourism in Cornwall, UK
Supervisor
 PhD Management (PhD)
University of Surrey, United Kingdom
2018/09/01 - 2021/08/30 From a linear to a complexity-informed approach to understanding sustainable tourism indicator schemes
Supervisor
 PhD Management (PhD)
University of Surrey, United Kingdom
2013/09/01 - 2017/08/30 Reaching the Hard to Reach: CSR and Employee Engagement in Hospitality and Tourism.
Supervisor
 PhD Management (PhD)
University of Surrey, United Kingdom
2013/09/01 - 2017/08/30 Tourist Responses to Potential Climate Change Impacts and Adaptation Measures in Florida’s Coastal Destinations
Co-supervisor
 PhD Management (PhD)
University of Central Florida, United States
2013/09/01 - 2016/08/30 Community Benefits Through Tour Operation in Morocco
Supervisor
 PhD Management (PhD)
University of Surrey, United Kingdom
2012/09/01 - 2015/08/30 Tacit Knowledge Revealed. Leadership in the Airline Industry
Supervisor
 PhD Management (PhD)
University of Surrey, United Kingdom
2012/09/01 - 2015/08/30 An applied ethics analysis of best practice entrepreneurs
Supervisor
 PhD Management (PhD)
University of Surrey, United Kingdom
2011/09/01 - 2014/08/30 Calculating the water footprint of tourism in Cyprus
Co-supervisor
 PhD Management (PhD)
University of Surrey, United Kingdom
2008/09/01 - 2013/08/30 Technology Acceptance of an Accessible Tourism Information System
Co-supervisor
 PhD Management (PhD)
University of Surrey, United Kingdom
2008/09/01 - 2012/08/30 A Performative Analysis of Disability and Social Exclusion in Tourism: A Place for ‘Self-Identity’ and Agency?
Supervisor
 PhD Management (PhD)
University of Surrey, United Kingdom
2007/09/01 - 2012/08/30 Overcoming the Barriers Towards the Inclusive Design of Tourism.
Supervisor
 PhD Management (PhD)
University of Surrey, United Kingdom
2005/09/01 - 2011/08/30 A Critique of Stakeholder Management in Nairobi National Park- Kitengela Dispersal Area, Kenya.
Supervisor
 PhD Management (PhD)
University of Surrey, United Kingdom
2005/09/01 - 2010/08/30 Local Participation in Tourism: A Study of Two Village-Based Tourism Destinations in North-Eastern Thailand.
Supervisor
 PhD Management (PhD)
University of Surrey, United Kingdom
2005/09/01 - 2009/08/30 Policy at The Margins: Views from Leeds About Local Authority Tourism Policy Activity.
Supervisor
 PhD Management (PhD)
University of Surrey, United Kingdom
2004/09/01 - 2008/08/30 Sub-Aquatic Meanings: A Phenomenological Study of Scuba Divers’ Experience of Place.
Co-supervisor
 PhD Management (PhD)
University of Surrey, United Kingdom
2003/09/01 - 2007/08/30 Social Tourism: A Potential Policy to Reduce Social Exclusion?
Co-supervisor
 PhD Tourism (PhD)
University of Westminster, United Kingdom
Distinctions

Award

2021 Fellow of the Academy of Social Sciences
Academy of Social Sciences, United Kingdom
2003 Fellow of the Higher Education Academy
Higher Education Academy, United Kingdom