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Identification

Personal identification

Full name
Winnie Ng Picoto

Citation names

  • Picoto, Winnie

Author identifiers

Ciência ID
8F16-E2E1-4A59
ORCID iD
0000-0002-9232-0858
Education
Degree Classification
2023/01 - 2023/05
Concluded
 Executive Education, Sustainability Leadership (Outros)
Harvard University T H Chan School of Public Health, United States
2007 - 2011
Concluded
 Doutoramento em Gestão (Doutoramento)
Universidade de Lisboa, Portugal
2005 - 2007
Concluded
 Mestrado em gestão de Sistemas de Informação (Mestrado)
Major in NA
ISEG Lisbon School of Economics and Management, Portugal
1994 - 1999
Concluded
 Licenciatura em engenharia e gestão industrial (Licenciatura)
Major in Gestão de empreendimentos
Universidade de Lisboa Instituto Superior Técnico, Portugal
Affiliation

Teaching in Higher Education

Category
Host institution 		Employer
2017/07 - Current Associate Professor (University Teacher) ISEG Lisbon School of Economics and Management, Portugal
2011/10 - 2017/07 Assistant Professor (University Teacher) ISEG Lisbon School of Economics and Management, Portugal
2006/10 - 2011/10 Assistant (University Teacher) ISEG Lisbon School of Economics and Management, Portugal

Positions / Appointments

Category
Host institution 		Employer
2022/11/15 - Current Vice-President ISEG Lisbon School of Economics and Management, Portugal
2012/11 - 2018/11 Organic Unit Vice-President ISEG Lisbon School of Economics and Management, Portugal
Projects

Contract

Designation Funders
2023/11 - Current Empowering Patients through Digital Technologies: The Proposition of a Methodology
409551/2023-6
Universidade Catolica Portuguesa Centro de Estudos de Comunicação e Cultura, Portugal
 Conselho Nacional de Desenvolvimento Científico e Tecnológico
Ongoing
2019/01/01 - 2019/12/31 Investigação em Ciências Sociais e Gestão
UID/SOC/04521/2019
Gabinete de História Económica e Social, Portugal

Universidade de Lisboa Centro de Estudos sobre África e do Desenvolvimento, Portugal

Universidade de Lisboa Investigação em Ciências Sociais e Gestão, Portugal

Universidade de Lisboa Centro de Investigação em Sociologia Económica e das Organizações, Portugal
Fundação para a Ciência e a Tecnologia
Concluded
2011 - 2013 CEMAPRE - Projecto Estratégico - UI 4027 - 2011-2012
PEst-OE/EGE/UI4027/2011
 Fundação para a Ciência e a Tecnologia
Concluded
Outputs

Publications

Book chapter
  1. Vieira, Pedro Rino; Picoto, Winnie. "Latent Variable Models". In The SAGE Dictionary of Quantitative Management Research. SAGE, 2011.
Conference paper
  1. Araújo, Cíntia; Pedron, Cristiane Drebes; Picoto, Winnie. "The Relationship Between CRM and Innovation Capability - The Mediating Role of Dynamic Capabilities". Paper presented in XLII Encontro da ANPAD, Curitiba, 2018.
  2. Liang, D.; Busch, P.; Picoto, W.. "A method for preservation of privacy in data mining processes". 2018.
  3. Oritogun, K.-H.; Busch, P.; Picoto, W.. "Effectiveness of social media for KM tools in SMEs". 2018.
  4. Araújo, Cíntia Cristina Silva de; Cristiane Drebes Pedron; Picoto, Winnie. "Using Bibliometric Analysis to Identify and Categorize the Most Used References in Customer Relationship Management Research Field". Paper presented in XL Encontro da ANPAD, Costa do Sauípe, 2016.
    Published
  5. Silva, R.; Dhillon, G.; Picoto, W.. "Competence-based model for securing the internet of things in organizations". 2016.
  6. Martins, P.; Picoto, W.; Bélanger, F.. "IS continuance, team ambidexterity and team performance: A multilevel approach". 2016.
  7. Duarte, R.; Picoto, W.. "Applying configurational theory to understand mobile APP success". 2016.
  8. Ribeiro, D.; Picoto, W.; Gonçalves, P.A.. "The impact of RFID utilization: A case study in a engineering and maintenance company,O impacto da utilização de RFID: Um estudo de caso numa empresa de manutenção e engenharia". 2015.
    10.18803/capsi.v15.191-204
  9. Chaves, M.S.; Picoto, W.. "A multidomain and multilingual conceptual data model for online reviews representation". 2012.
  10. Picoto, W.; Bélanger, F.; Palma-Dos-Reis, A.. "Leveraging on mobile business to enhance firm performance: An organizational level study". 2012.
  11. Picoto, W.N.; Palma-dos-Reis, A.; Bélanger, F.. "How does mobile business create value for firms?". 2010.
    10.1109/ICMB-GMR.2010.19
Journal article
  1. Xavier, Jorge; Picoto, Winnie Ng. "Regulation of data-driven marketing and management theory: bibliometric analysis, systematic literature review and research agenda". International Journal of Law and Management 65 5 (2023): 461-482. http://dx.doi.org/10.1108/ijlma-02-2023-0022.
    10.1108/ijlma-02-2023-0022
  2. Picoto, Winnie Ng; Abreu, Joana Carlota; Martins, Patricia. "Integrating the Internet of Things Into E-Commerce". International Journal of E-Business Research 19 1 (2023): 1-18. http://dx.doi.org/10.4018/ijebr.321647.
    10.4018/ijebr.321647
  3. Venâncio, A.; Picoto, W.; Pinto, I.. "Time-to-unicorn and digital entrepreneurial ecosystems". Technological Forecasting and Social Change 190 (2023): http://www.scopus.com/inward/record.url?eid=2-s2.0-85148326598&partnerID=MN8TOARS.
    10.1016/j.techfore.2023.122425
  4. Pilar Mosquera; Paula Albuquerque; Winnie Ng Picoto. "Is Online Teaching Challenging Faculty Well-Being?". Administrative Sciences 12 4 (2022): 147-147. http://dx.doi.org/10.3390/admsci12040147.
    10.3390/admsci12040147
  5. Martins, P.; Picoto, W.N.; Bélanger, F.. "The effects of digital nativity on nonvolitional routine and innovative usage". Information Technology and People (2022): http://www.scopus.com/inward/record.url?eid=2-s2.0-85141379534&partnerID=MN8TOARS.
    10.1108/ITP-12-2021-0971
  6. Rodolfo Vareschi; Winnie Ng Picoto. "The critical factors for cloud computing adoption during SARS-CoV-2 pandemic". Online Journal of Applied Knowledge Management (2021): https://doi.org/10.36965/OJAKM.2021.9(2)46-64.
    10.36965/OJAKM.2021.9(2)46-64
  7. Winnie Ng Picoto; Nuno Fernandes Crespo; Filipa Kahn Carvalho. "The influence of the technology-organization-environment framework and strategic orientation on cloud computing use, enterprise mobility, and performance". Review of Business Management (2021): https://doi.org/10.7819/rbgn.v23i2.4105.
    10.7819/rbgn.v23i2.4105
  8. Taimur Ahad; Peter Busch; Yvette Blount; Winnie Picoto. "Mobile Phone-based Information Systems for Empowerment: Opportunities for Ready-made Garment Industries". Journal of Global Information Technology Management 24 1 (2021): 57-85. https://doi.org/10.1080/1097198X.2020.1866896.
    10.1080/1097198X.2020.1866896
  9. Picoto, W.N.; Pinto, I.. "Cultural impact on mobile banking use – A multi-method approach". Journal of Business Research 124 (2021): 620-628. http://www.scopus.com/inward/record.url?eid=2-s2.0-85094850185&partnerID=MN8TOARS.
    10.1016/j.jbusres.2020.10.024
  10. Ahad, T.; Busch, P.; Blount, Y.; Picoto, W.. "Bangladeshi ready-made garment development via ubiquitous and mobile computing". Electronic Journal of Information Systems in Developing Countries 87 4 (2021): http://www.scopus.com/inward/record.url?eid=2-s2.0-85099978650&partnerID=MN8TOARS.
    10.1002/isd2.12170
  11. Silva, E.C.; Pedron, C.D.; Picoto, W.N.. "Customer relationship management and innovation capability: A multiple case study". International Journal of Business Innovation and Research 26 2 (2021): 240-260. http://www.scopus.com/inward/record.url?eid=2-s2.0-85118291010&partnerID=MN8TOARS.
    10.1504/IJBIR.2021.118443
  12. Carvalho, D.; Picoto, W.; Busch, P.. "Organizational experience of social media: impacts on competitive intelligence". VINE Journal of Information and Knowledge Management Systems (2021): http://www.scopus.com/inward/record.url?eid=2-s2.0-85108972965&partnerID=MN8TOARS.
    10.1108/VJIKMS-05-2019-0067
  13. Patrick Fonseca; Winnie Ng Picoto. "The competencies needed for digital transformation". Online Journal of Applied Knowledge Management (2020): https://doi.org/10.36965/OJAKM.2020.8(2)53-70.
    10.36965/OJAKM.2020.8(2)53-70
  14. Curth, M.; Picoto, W.N.; Garcia, A.D.S.; Neto, A.F.G.. "Trust in online shopping: A comparative study between Brazil and Portugal". Revista Brasileira de Marketing 19 2 (2020): http://www.scopus.com/inward/record.url?eid=2-s2.0-85093518843&partnerID=MN8TOARS.
    10.5585/REMARK.V19I2.15566
  15. Dhillon, G.; Talib, Y.Y.A.; Picoto, W.N.. "The mediating role of psychological empowerment in information security compliance intentions". Journal of the Association for Information Systems 21 1 (2020): 152-174. http://www.scopus.com/inward/record.url?eid=2-s2.0-85079496434&partnerID=MN8TOARS.
    10.17705/1jais.00595
  16. Martins, A.L.; Picoto, W.N.. "Tax compliance as a driver for adopting information technologies – effect on competencies development and on competitive advantages". Journal of Systems and Information Technology 22 4 (2020): 1-19. http://www.scopus.com/inward/record.url?eid=2-s2.0-85077571977&partnerID=MN8TOARS.
    10.1108/JSIT-06-2019-0112
  17. Winnie Ng Picoto; Ricardo Duarte; Inês Pinto. "Uncovering top-ranking factors for mobile apps through a multimethod approach". Journal of Business Research (2019): https://doi.org/10.1016%2Fj.jbusres.2019.01.038.
    10.1016/j.jbusres.2019.01.038
  18. Cristiane Pedron; Winnie Picoto; Miguel Colaco; Cintia Araújo. "CRM System: the Role of Dynamic Capabilities in creating Innovation Capability". Brazilian Business Review 15 5 (2018): 494-511. https://doi.org/10.15728%2Fbbr.2018.15.5.6.
    10.15728/bbr.2018.15.5.6
  19. Cíntia Cristina Silva de Araújo; Cristiane Drebes Pedron; Winnie Ng Picoto. "What's Behind CRM Research? A Bibliometric Analysis of Publications in the CRM Research Field". Journal of Relationship Marketing 17 1 (2018): 29-51. https://doi.org/10.1080%2F15332667.2018.1440139.
    10.1080/15332667.2018.1440139
  20. Winnie Ng Picoto; Rita Fuentes Henriques. "Continente Online: Building a Success Story in the Food Retail Business". SAGE Publications: SAGE Business Cases Originals (2018): https://doi.org/10.4135%2F9781526440570.
    Published • 10.4135/9781526440570
  21. Pinto, I.; Ng Picoto, W.. "Earnings and capital management in European banks - Combining a multivariate regression with a qualitative comparative analysis". Journal of Business Research (2017): http://www.scopus.com/inward/record.url?eid=2-s2.0-85039719030&partnerID=MN8TOARS.
    10.1016/j.jbusres.2017.12.034
  22. Pedron, C.D.; Picoto, W.N.; Dhillon, G.; Caldeira, M.. "Value-focused objectives for CRM system adoption". Industrial Management and Data Systems 116 3 (2016): 526-545. http://www.scopus.com/inward/record.url?eid=2-s2.0-84962339896&partnerID=MN8TOARS.
    10.1108/IMDS-01-2015-0018
  23. Pinto, I.; Ng Picoto, W.. "Configurational analysis of firms' performance: Understanding the role of Internet financial reporting". Journal of Business Research (2016): http://www.scopus.com/inward/record.url?eid=2-s2.0-84971621984&partnerID=MN8TOARS.
    10.1016/j.jbusres.2016.04.138
  24. Pinto, I.; Picoto, W.N.. "Professional ethics and governance: Understanding appraiser independence". International Journal of Business Governance and Ethics 11 4 (2016): 290-312. http://www.scopus.com/inward/record.url?eid=2-s2.0-85014805548&partnerID=MN8TOARS.
    10.1504/IJBGE.2016.082601
  25. Picoto, W.N.; Bélanger, F.; Palma-Dos-Reis, A.. "A technology-organisation-environment (TOE)-based m-business value instrument". International Journal of Mobile Communications 12 1 (2014): 78-101. http://www.scopus.com/inward/record.url?eid=2-s2.0-84894274805&partnerID=MN8TOARS.
    10.1504/IJMC.2014.059240
  26. Picoto, Winnie Ng; Bélanger, France; Reis, António Palma dos; Picoto, W.N.; Bélanger, F.; Palma-Dos-Reis, A.. "An organizational perspective on m-business : usage factors and value determination". European Journal of Information Systems 23 5 (2014): 571-592. http://hdl.handle.net/10400.5/24584.
    10.1057/ejis.2014.15
  27. Santos, Daniela; Picoto, Winnie. "Integrating social media tools in a web portal". (2013): http://hdl.handle.net/10400.5/12292.
  28. Picoto, Winnie Ng; France Bélanger; António Palma dos Reis; Picoto, W.N.; Bélanger, F.; Palma-dos-Reis, A.. "M-business organizational benefits and value: a qualitative study". Journal of Organizational Computing and Electronic Commerce 23 4 (2013): 287-324. http://hdl.handle.net/10400.5/24588.
    10.1080/10919392.2013.837789
  29. Perdigoto, Marta; Picoto, Winnie. "Analysing intention and action in mobile banking services". (2012): http://hdl.handle.net/10400.5/12288.
Thesis / Dissertation
  1. Ramires, Diogo Miguel Barreiros. "O impacto do M-Business nas organizações : análise aos impactos do M-Bussiness ao nível individual". Master, 2014. http://hdl.handle.net/10400.5/7620.
  2. Esteves, Andreia Filipa Pinto. "Usuabilidade em websites : o caso da Ticketline". Master, 2014. http://hdl.handle.net/10400.5/8476.
  3. Machado, Marta Dias Pereira. "O conflito de canais e uma estratégia de e-business na Osram Portugal". Master, 2014.
  4. Abrantes, Carla Sofia Roma Bento Marques. "O impacto do Mobile-Business nas Organizações : caso prático de uma instituição bancária". Master, 2014. http://hdl.handle.net/10400.5/11244.
  5. Monteiro, Esmeralda da Natividade Silva. "Drivers e barreiras do e-banking : o caso de Cabo Verde". Master, 2014. http://hdl.handle.net/10400.5/6897.
  6. Ribeiro, David Tavares de Almeida. "O impacto da utilização de RFID : um estudo de caso sobre a TAP manutenção e engenharia". Master, 2014. http://hdl.handle.net/10400.5/7623.
  7. Faria, Ana Catarina de Matos Paes de. "A influência da Web 2.0 na relação entre uma empresa e os seus investidores : estudo de caso da EDP". Master, 2013.
  8. Feliciano, Ana Rita Lemos. "Mobile Customer Relationship Management : questões de privacidade". Master, 2013. http://hdl.handle.net/10400.5/11221.
  9. Carvalho, Filipa Kahn Mansos Magalhães. "Determinantes da adopção da tecnologia cloud computing nas organizações portuguesas". Master, 2013. http://hdl.handle.net/10400.5/11288.
  10. Silva, Hugo Frederico Pardo de Oliveira Cruz e. "WeReSolv : um projeto de desenvolvimento de software em ambiente Web". Master, 2013. http://hdl.handle.net/10400.5/11346.
  11. Faustino, Vítor Bruno Nunes. "Cocriação de valor e inovação em Ecossistemas móveis : um estudo de caso". Master, 2013. http://hdl.handle.net/10400.5/11027.
  12. Pires, João Rafael da Costa. "Green IS como fonte de vantagem competitiva". Master, 2013. http://hdl.handle.net/10400.5/6302.
  13. Martins, Diana Tavares Grazina. "Factors that influence the success of customer relationship management adoption". Master, 2013. http://hdl.handle.net/10400.5/5898.
  14. Ferreira, Joana Pereira Gonçalves. "E-commerce e género : análise das percepções de compra do consumidor". Master, 2013. http://hdl.handle.net/10400.5/6303.
  15. Martins, Carolina Iglésias. "Exploring digital music online : user acceptance and adoption of online music services". Master, 2013. http://hdl.handle.net/10400.5/5910.
  16. Calado, Teresa Maria Madeira. "A utilização da Web 2.0 como ferramenta de comunicação para as marcas em Portugal : um estudo de caso múltiplo". Master, 2012. http://hdl.handle.net/10400.5/10313.
  17. Perdigoto, Marta Sofia Zacarias. "Caracterização do mobile banking em Portugal : análise da intenção de ação em serviços de mobile banking". Master, 2012. http://hdl.handle.net/10400.5/10444.
  18. Pontes, Filipa Barreto. "Factores que Influenciam o uso e a satisfação do e-banking pelos universitários". Master, 2012. http://hdl.handle.net/10400.5/10859.
  19. Rodrigues, Carolina Lopes de Paiva. "Uma proposta para o uso das tecnologias Web 2.0 pelo Teatro Nacional D.Maria II". Master, 2012. http://hdl.handle.net/10400.5/10936.
  20. Gamito, Ana Rita Ferreira. "Understanding appraiser independence : a multi-method research". Master, 2012. http://hdl.handle.net/10400.5/11001.
  21. Santos, Daniela Patrícia Sequeira. "A integração das ferramentas de Social Media num Portal WEB : um estudo de caso no Portal Sapo". Master, 2012. http://hdl.handle.net/10400.5/10892.
  22. Oliveira, Soraia Patrícia Viegas de. "Factores críticos de sucesso na implementação de ERP nas empresas portuguesas". Master, 2011. http://hdl.handle.net/10400.5/10193.
Activities

Supervision

Thesis Title
Role 		Degree Subject (Type)
Institution / Organization
2022 - Current The Impact of Blockchain on the Banking Industry: An Analysis Through the Technological, Organizational and Environmental Framework (TOE)
Supervisor
 Doutoramento em Gestão (PhD)
ISEG Lisbon School of Economics and Management, Portugal
2021 - Current Data-Driven Marketing in the Healthcare Industry in times of technological, regulatory and market power crossroads
Supervisor
 Gestão (PhD)
ISEG Lisbon School of Economics and Management, Portugal
2020 - Current The Role of artificial neural networks in identifying risk taxpayers: the coherence between tax returns and public information available on social networks and in the written press
Co-supervisor
 Gestão (PhD)
ISEG Lisbon School of Economics and Management, Portugal
2013 - 2019 Post-adoption Information Systems Usage Behaviour Contribution to Organizational Ambidexterity
Supervisor
 Doutoramento em Gestão (PhD)
ISEG Lisbon School of Economics and Management, Portugal

Ad Hoc journal article review

Journal title (ISSN) Publisher
2024 - Current Brazilian Administration Review
2023 - Current Technovation
2022 - Current Journal of Business Research
2020 - Current Journal of Business Research
2020 - Current Information and Management
2020 - Current Industrial Management and Data Systems
2018 - Current Industrial Management and Data Systems
2016 - Current Journal of the Association of Information Systems
2016 - Current Information and Management
2012 - Current European Journal of Information Systems

Conference scientific committee

Conference name Conference host
2020 - Current Knowledge Management Conference Lisbon
2019 - Current International Workshop on Intelligent Data Analysis in Integrated Social CRM Sevilha, Espanha
2019 - Current Knowledge Management Conference Varsóvia, Polónia