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Diploma (2001) and PhD in Industrial Engineering (2013) from the NOVA School of Science and Technology. Certified Six Sigma Black Belt by the American Society for Quality (2014-), Licensed Coaching Practitioner (2018-), Certified Shingo Model for Operational Excellence by the Shingo Institute (2021-). Assistant Professor at the Faculty of Engineering of Lusófona University (2014-), Invited Assistant Professor at ISEG Lisbon School of Economics & Management (2024-), Guest Lecturer at Porto Executive Academy (2023-), Guest Lecturer at ISEP - Porto School of Engineering (2021-2023), Course Director of the Post-graduate program in Retail Management at ISLA Gaia (2021-), Invited Lecturer of the Executive MBA in Business at ISLA Leiria (2017-2020), Invited Lecturer at the Faculty of Engineering of Católica University of Portugal (2008-2012), Invited Lecturer for the MBA in Business of INDEG/ISCTE (2008). Integrated Researcher at the RCM2+ Research Center (2023-), Integrated Researcher at the Research Center for Industrial Engineering, Management and Sustainability (EIGeS) (2021-2023), Integrated Researcher at the DREAMS Research & Innovation Centre (2018-2020), Principal Researcher member at the Research Unit in Life Cycle Analysis of Welded Products (2015-2017), PhD Researcher at the UNIDEMI Research Center (2007-2013). Founder and CEO of ESFERIMPROVÁVEL Management & Engineering Services (2023-), Freelance Consultant, Trainer and Coach (2017-), Senior Consultant at ProfitAbility Engineers (2022-); Learning & Development Manager at Hovione PharmaScience (2021-2023); Lean Manager at Auchan Retail Portugal (2018-2021), Lean Expert and Project Manager at SONAE (2017-2018), Senior Consultant (2006-2016), and Quality Manager (2003-2005) at ISQ - Instituto de Soldadura e Qualidade. Coordinator of the Master Program in Continuous Improvement at APCER (2019-); Coordinator of the Post-graduate program in Lean & Operations Management at ISQ Academy (2016-2020). Winner of 5 national and international awards from 2014 to 2020, including: LEAN ICON awarded by the European Lean Managers Society (2020), Emerald Literati Award (2018), Best Continual Improvement Project in Portugal awarded by the Portuguese Association for Quality (2015). Guest speaker at national and international conferences. Author and co-author of book chapters and other publications.
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Identification

Personal identification

Full name
Pedro Alexandre de Albuquerque Marques

Citation names

  • Marques, Pedro
  • Marques, Pedro Alexandre
  • Marques, Pedro Alexandre De Albuquerque
  • Marques, Pedro Alexandre Albuquerque

Author identifiers

Ciência ID
701A-E884-0838
ORCID iD
0000-0002-8429-0249
Google Scholar ID
https://scholar.google.com/citations?user=zT0cGYwAAAAJ&hl=en
Researcher Id
F-8894-2013
Scopus Author Id
53863724400

Email addresses

  • p5037@ulusofona.pt (Professional)
Education
Degree Classification
2021/07/23 - 2021/07/24
Concluded
 Build Excellence (Outros)
Shingo Institute, United States
2020/07 - 2021/02
Concluded
 Shingo Alumni | Operational Excellence certification (Diploma de especialização)
Major in Professional certification on Operational Excellence
Shingo Institute, United States
2021/01/26 - 2021/01/27
Concluded
 Cultural Enablers (Outros)
Shingo Institute, United States
2020/10/05 - 2020/10/06
Concluded
 Enterprise Excellence (Outros)
Shingo Institute, United States
2020/07/21 - 2020/07/22
Concluded
 Systems Design (Outros)
Shingo Institute, United States
2018/10
Concluded
 Discover Ecellence - Foundations of the Shingo Model (Licence)
Shingo Institute, United States
2018/09
Concluded
 Licensed Coaching Practitioner (Licence)
Association for Coaching, United Kingdom
2017/08
Concluded
 Programa FIAH - Formação Intensiva em Animação Humana (Outros)
Major in Liderança e Comunicação
Dynargie Portugal, Portugal
2014/04
Concluded
 Certified Six Sigma Black Belt (Licence)
American Society for Quality, United States
2013/07/15
Concluded
 Engenharia Industrial (Doutoramento)
Universidade Nova de Lisboa, Portugal
"Seis Sigma: Sistema de Gestão e Metodologia de Inovação numa Abordagem Estruturada e Integradora" (THESIS/DISSERTATION)
 Aprovado por unanimidade
2003/10 - 2004/07
Concluded
 MBA em Gestão e Engenharia da Qualidade (Pós-Graduação)
Instituto Superior de Gestão, Portugal
 17 valores
2001/12/07
Concluded
 Engenharia de Produção Industrial (Licenciatura)
Universidade Nova de Lisboa, Portugal
 16 valores
Affiliation

Science

Category
Host institution 		Employer
2024/01/01 - Current Researcher (Research) Universidade Lusófona de Humanidades e Tecnologias, Portugal
RCM2+, Research Center for Asset Management and Systems Engineering, Portugal
2021/01 - 2023/12 Researcher (Research) Universidade Lusófona de Humanidades e Tecnologias, Portugal
Research Center for Industrial Engineering, Management and Sustainability (EIGeS), Portugal
2019/03/12 - 2021/08/31 Researcher (Research) Universidade Lusófona de Humanidades e Tecnologias Centro Interdisciplinar de Desenvolvimento e Investigação em Ambiente Gestão Aplicada e Espaço, Portugal
2015/09/01 - 2017/01/07 Principal Investigator (Research) Unidade de I e D em Análise de Ciclo de Vida de Produtos e Componentes Industriais Soldados, Portugal
2007/09 - 2013/07 Researcher (Research) Universidade Nova de Lisboa Unidade de Investigação e Desenvolvimento em Engenharia Mecânica e Industrial, Portugal

Teaching in Higher Education

Category
Host institution 		Employer
2024/02 - Current Invited Assistant Professor (University Teacher) Universidade de Lisboa Instituto Superior de Economia e Gestão, Portugal
2023/10 - Current Visiting Teacher (Polytechnic Teacher) Instituto Politécnico do Porto Instituto Superior de Contabilidade e Administração do Porto, Portugal
2014/02/17 - Current Assistant Professor (University Teacher) Universidade Lusófona de Humanidades e Tecnologias, Portugal
Universidade Lusófona de Humanidades e Tecnologias, Portugal
2021/12 - 2023/09 Visiting Teacher (Polytechnic Teacher) Instituto Politécnico do Porto Instituto Superior de Engenharia do Porto, Portugal
2017/10/13 - 2021/07/31 Invited Assistant Professor (University Teacher) Instituto Superior de Gestão e Administração Leiria, Portugal
2008/02/25 - 2012/07/27 Invited Assistant (University Teacher) Universidade Católica Portuguesa, Portugal

Positions / Appointments

Category
Host institution 		Employer
2021/01 - Current Representative for Portugal ALES - European Lean Managers Society, Belgium
2016/09/01 - 2021/12/31 Coordenador Técnico de Pós-graduação Instituto de Soldadura e Qualidade, Portugal

Others

Category
Host institution 		Employer
2023/09/01 - Current Director of the Postgraduation in Operations Management Universidade Lusófona de Humanidades e Tecnologias, Portugal
2015/09 - Current Vogal do Conselho Editorial da Revista Segurança Comportamental PROATIVO INSTITUTO PORTUGUÊS, Portugal
2021/11/17 - 2023/06/30 Learning & Development Manager Hovione, Portugal
2018/05/14 - 2021/07/29 Responsável pela área de Lean Management Auchan Retail Portugal, Portugal
2017/01/10 - 2018/05/02 Lean Expert e Gestor de Projecto SONAE, Portugal
2006/01 - 2017/01/09 Consultor Sénior Instituto de Soldadura e Qualidade, Portugal
2003/01 - 2005/12 Responsável da Qualidade Direcção Gás, Águas e Saneamento Instituto de Soldadura e Qualidade, Portugal
2002/01 - 2003/01 Técnico da Qualidade Instituto de Soldadura e Qualidade, Portugal
Projects

Grant

Designation Funders
2023/12 - Current CATCHER – Creation of innovative "humidity to electricity" renewable energy conversion technology towards sustainable energy challenge
HORIZON EIC Grants
Researcher
Universidade Lusófona de Humanidades e Tecnologias, Portugal
 European Union
Ongoing
2007/07/01 - 2011 SEIS SIGMA NA CONCEPÇÃO E DESENVOLVIMENTO DE PRODUTOS E PROCESSOS: METODOLOGIA PARA A INOVAÇÃO E CRIAÇÃO DE VALOR
info:eu-repo/grantAgreement/FCT/SFRH/SFRH2%FBDE2%F156152%F2006/PT
Universidade Nova de Lisboa Unidade de Investigação e Desenvolvimento em Engenharia Mecânica e Industrial, Portugal
 Fundação para a Ciência e a Tecnologia
Concluded

Contract

Designation Funders
2012 - 2014 PRODUTECH-PSI: Novos Produtos e Serviços para a Indústria Transformadora
PRODUTECH-PSI ML4.1
Researcher
Instituto de Soldadura e Qualidade, Portugal
Concluded
Outputs

Publications

Book chapter
  1. Ricardo J. G. Mateus; Francisco Silva Pinto; Judith Fauth; Miguel Azenha; José Granja; Ricardo Veludo; Bruno Muniz; João Reis; Pedro Marques. "Improving Regulations for Automated Design Checking Through Decision Analysis Good Practices: A Conceptual Application to the Construction Sector". 2024.
    10.1007/978-3-031-38241-3_19
  2. João Reis; Joana Costa; Pedro Marques; Francisco Silva Pinto; Ricardo J. G. Mateus. "Sustainable Transport: A Systematic Literature Review". 2024.
    10.1007/978-3-031-38241-3_98
  3. Marques, Pedro; Ramos, Lara; Mota, Bruna. Corresponding author: Marques, Pedro. "Design of a Corporate Training Academy: The Case Study of a Pharmaceutical Company". In Springer Proceedings in Mathematics and Statistics, edited by Reis, João; Freires, F.G.; Vieira Junior, Milton, 119-135. Springer Nature Switzerland, 2023.
    Published • 10.1007/978-3-031-47058-5_11
  4. Marques, Pedro A.; Saraiva, Pedro M.; Requeijo, José G.; Guerreiro, Francisco Frazão. "Six Sigma Life Cycle". In Technology and Manufacturing Process Selection, edited by Springer, 33-57. Londres, United Kingdom: Springer London, 2013.
    Published • 10.1007/978-1-4471-5544-7_3
  5. Marques, Pedro. "Integração do Seis Sigma com outras Iniciativas da Qualidade". In Manual Prático para a Gestão e Qualidade nas Organizações - Capítulo 13.22. Lisboa, Portugal: Verlag Dashofer, 2011.
    Published
  6. Marques, Pedro. "Projecto para Seis Sigma (DFSS)". In Manual Prático para a Gestão e Qualidade nas Organizações - Capítulo 13.21. Lisboa, Portugal: Verlag Dashofer, 2011.
    Published
  7. Amurane, António de; Pires, Fernando. "Ferramentas de Planeamento e Gestão". In Qualidade: Planeamento e Controlo Estatístico de Processos, 54-73. Lisboa, Portugal: Prefácio, 2008.
    Published • 10.14195/978-989-26-1556-1_7 • Assistant staff
Conference paper
  1. Marques, P. A.; Meyrelles, P. M.; Saraiva, P. M.; Frazao-Guerreiro, F. J.. "Integrating Lean Six Sigma with ISO 9001:2015". Paper presented in 2016 IEEE International Conference in Industrial Engineering and Engineering Management, Bali, 2016.
    Published • 10.1109/ieem.2016.7798006
  2. Marques, Pedro; Meyrelles, P. M.; Saraiva, Pedro M.; Guerreiro, Francisco Frazão. "Integrating Lean Six Sigma with the new management system standards". Paper presented in 2nd International Conference on Quality Engineering & Management - ICQEM 2016, Guimarães, 2016.
    Published
  3. Marques, Pedro; Antony, Jiju; Sampaio, Paulo; Saraiva, Pedro M.. "Two real cases of Lean Six Sigma implementation in Portuguese medium-sized enterprises: a success and a failure". Paper presented in 6th International Conference on Lean Six Sigma, Edinburgh, 2016.
    Published
  4. Marques, Pedro; Requeijo, José G.; Saraiva, Pedro M.; Frazao-Guerreiro, F. J.. "Six Sigma Roadmaps and the Degrees of Innovation – An Explanation Based on the Axiomatic Design Theory". Paper presented in International Conference in Axiomatic Design - ICAD 2014, Caparica, Almada, 2014.
    Published
  5. Marques, Pedro; Matthé, Robert. "Six Sigma DMAIC Project to Improve the Performance of an Aluminium Die Casting Operation". Paper presented in 1st International Conference on Quality Engineering & Management - ICQEM 2014, Guimarães, 2014.
    Published
  6. Marques, Pedro; Saraiva, Pedro M.; Requeijo, José G.; Frazao-Guerreiro, F. J.. "Value-based Axiomatic Decomposition (Part I): Theory and Development of the Proposed Method". Paper presented in 7th International Conference on Axiomatic Design, Worcester, 2013.
    Published
  7. Marques, Pedro; Saraiva, Pedro M.; Requeijo, José G.; Frazao-Guerreiro, F. J.. "Value-based Axiomatic Decomposition (Part I): Theory and Development of the Proposed Method". Paper presented in 7th International Conference on Axiomatic Design - ICAD 2013, Worcester, 2013.
    Published
  8. Marques, Pedro; Requeijo, José G.; Saraiva, Pedro M.; Frazao-Guerreiro, F. J.. "Integration of Six Sigma with a QMS based on the ISO 9001 Requirements: a Portuguese SME Case Study". Paper presented in 2011 IEEE International Conference on Quality and Reliability - ICQR 2011, Bangkok, 2011.
    Published
  9. Marques, Pedro; Requeijo, José G.. "SIPOC: A Six Sigma Tool Helping on ISO 9000 Quality Management Systems". Paper presented in Third International Conference on Industrial Engineering & Industrial Management – CIO2009, Barcelona, 2011.
  10. Marques, P.A.; Saraiva, P.M.; Requeijo, J.G.; Guerreiro, F.J.. "Integration of Six Sigma with a QMS based on the ISO 9001 requirements: A Portuguese SME case study". 2011.
    10.1109/ICQR.2011.6031748
  11. Marques, Pedro; Alink, Thomas; Saraiva, Pedro M.; Albers, Albert; Requeijo, José G.; Frazao-Guerreiro, F. J.. "Integrating the Contact and Channel Model with Axiomatic Design". Paper presented in 5th International Conference on Axiomatic Design - ICAD 2013, Caparica, Almada, 2009.
    Published
Edited book
  1. Marques, Pedro Alexandre Albuquerque. Sustainable Operations: Advancing Industry Practices for a Greener Future. MDPI. 2025.
    In press • Editor
Journal article
  1. Reis, João; Marques, Pedro Alexandre; Marques, Pedro Carmona. "Where Are Smart Cities Heading? A Meta-Review and Guidelines for Future Research". Applied Sciences 12 16 (2022): 8328. http://dx.doi.org/10.3390/app12168328.
    Published • 10.3390/app12168328
  2. Marques, Pedro Alexandre; Jorge, Diana; Reis, João. "Using Lean to Improve Operational Performance in a Retail Store and E-Commerce Service: A Portuguese Case Study". Sustainability 14 10 (2022): 5913. https://doi.org/10.3390/su14105913.
    10.3390/su14105913
  3. Carvalho, Mariana; Sá, José Carlos; Marques, Pedro Alexandre; Santos, Gilberto; Pereira, António Mário. "Development of a conceptual model integrating management systems and the Shingo Model towards operational excellence". Total Quality Management & Business Excellence 34 3-4 (2022): 397-420. http://dx.doi.org/10.1080/14783363.2022.2060810.
    Published • 10.1080/14783363.2022.2060810
  4. Marques, Pedro Alexandre; Carvalho, André M.; Santos, José Oliveira. "Improving Operational and Sustainability Performance in a Retail Fresh Food Market Using Lean: A Portuguese Case Study". Sustainability 14 1 (2021): 403. http://dx.doi.org/10.3390/su14010403.
    Published • 10.3390/su14010403
  5. Marques, Pedro Alexandre; De Carvalho, André Mendes. "Reducing Shrinkage and Stockouts in a Food Retail Store". Jurnal Teknik Industri 23 2 (2021): 93-100. http://dx.doi.org/10.9744/jti.23.2.93-100.
    Published • 10.9744/jti.23.2.93-100
  6. de Almeida Pais, José Edmundo; Raposo, Hugo D. N.; Farinha, José Torres; Cardoso, Antonio J. Marques; Marques, Pedro Alexandre de Albuquerque. "Optimizing the Life Cycle of Physical Assets through an Integrated Life Cycle Assessment Method". Energies 14 19 (2021): 6128. http://dx.doi.org/10.3390/en14196128.
    Published • 10.3390/en14196128
  7. Marques, Pedro; Saraiva, Pedro M.; Guerreiro, Francisco Frazão. Corresponding author: Marques, Pedro. "Lean Six Sigma methods and tools in ISO 9001:2015 management systems". Journal of Industrial Engineering Research 3 5 (2019): 28-35. https://www.jesrjournal.com/uploads/2/6/8/1/26810285/50052019_[28-35].pdf.
    Published
  8. Marques, P.A.A.; Matthé, R.. "Six Sigma DMAIC project to improve the performance of an aluminum die casting operation in Portugal". International Journal of Quality and Reliability Management 34 2 (2017): 307-330. http://www.scopus.com/inward/record.url?eid=2-s2.0-85010038636&partnerID=MN8TOARS.
    10.1108/IJQRM-05-2015-0086
  9. Marques, Pedro; Carlos Cardeira; Paula Paranhos; Helena Gouveia; Sousa Ribeiro. "Selection of the most suitable Statistical Process Control for short production runs: a decision-model". International Journal of Information and Education Technology 5 4 (2015): 303-310. http://www.ijiet.org/papers/521-I10024.pdf.
    Published
  10. Marques, Pedro; Cardeira, Carlos; Paranhos, Paula; Ribeiro, Sousa; Gouveia, Helena. "Controlo Estatístico de Processo em Contextos “Short Run”: Modelo de Decisão". Revista TMQ - Techniques Methodologies and Quality 6 (2015): 138-166. http://oldpublicacoes.apq.pt/2016/11/01/controlo-estatistico-processos-modelo-decisao/.
    Published
  11. Marques, Pedro; Requeijo, José G.; Saraiva, Pedro M.; Frazao-Guerreiro, F. J.. "Seis Sigma: Integração com Referenciais de Gestão da Qualidade, Ambiente e Saúde e Segurança no Trabalho". Revista TMQ - Techniques, Methodologies and Quality 5 (2015): 195-208. http://oldpublicacoes.apq.pt/2014/12/29/seis-sigma-integracao-com-referenciais-de-gestao-da-qualidade-ambiente-e-saude-e-seguranca-no-trabalho-2/.
    Published
  12. Marques, Pedro; Velázquez, Jesús Gómez; Sánches, Rosa María Velázquez. "Environmental Quality Indicators of the Alternative Tourism in Portugal and Mexico: A Comparative Analysis". The Macrotheme Review 4 6 (2013): 34-42. http://macrotheme.com/yahoo_site_admin/assets/docs/4MR46Me.23651102.pdf.
    Published
  13. Marques, Pedro; Requeijo, José G.; Saraiva, Pedro M.; Guerreiro, Francisco Frazão. "Integrating Six Sigma with ISO 9001". International Journal of Lean Six Sigma 4 1 (2013): 36-59. https://www.emerald.com/insight/content/doi/10.1108/20401461311310508/full/html.
    Published
  14. Marques, P.; Requeijo, J.; Saraiva, P.; Frazao-Guerreiro, F.. "Integrating six sigma with iso 9001". International Journal of Lean Six Sigma 4 1 (2013): 36-59. http://www.scopus.com/inward/record.url?eid=2-s2.0-84924412618&partnerID=MN8TOARS.
    10.1108/20401461311310508
  15. Marques, Pedro; Serena Di Renzo; Giuseppina Ambrogio; Domenico Umbrello. "White and dark layer analysis using Response Surface Methodology". International Journal "Total Quality Management & Ecellence" 39 4 (2011): 1-5. https://www.researchgate.net/publication/260798349_Di_Renzo_S_Marques_PA_Ambrogio_G_Umbrello_D_Saraiva_PM_e_Requeijo_JG_2011_White_and_Dark_Layer_Analysis_Using_Response_Surface_Methodology_International_Journal_%27%27Total_Quality_Management_Excellence%2.
    Published
Magazine article
  1. Martins, Diogo; Margaça, João; Marques, Pedro. "Lean Safety: Sinergias entre Lean e Saúde e Segurança Comportamental", Segurança Comportamental, 2023, https://segurancacomportamental.com/en/magazines/item/901-lean-safety-exploracao-de-sinergias-entre-lean-management-e-saude-e-seguranca-comportamental.
  2. Marques, Pedro. "Seis Sigma – Uma Visão Abrangente e Estruturada do Conceito", Qualidade, 2014
  3. Marques, Pedro. "Seis Sigma – Principais Métricas e Indicadores", Qualidade, 2014
  4. Marques, Pedro. "Lean Management – Principais Métricas e Indicadores", Qualidade, 2014
  5. Marques, Pedro; Saraiva, Pedro M.; Requeijo, José G.; El-Haik, Basem. "Projecto para Seis Sigma: Um Mapa para o Desenvolvimento de Produtos, Serviços e Processos", Qualidade, 2008
  6. Marques, Pedro; Frazao-Guerreiro, F. J.; Saraiva, Pedro M.; Requeijo, José G.. "Frentes de Inovação", Tecnologia e Qualidade, 2007
  7. Marques, Pedro; Requeijo, José G.; Saraiva, Pedro M.. "Seis Sigma: Estratégia para a Inovação e Criação de Valor", Qualidade, 2006
Online resource
  1. Marques, Pedro. Lean Management Part 1: The origins of Lean. 2021. https://doi.org/10.53229/k.and.s.2021.030001.
  2. Marques, Pedro. Corresponding author: Marques, Pedro. Lean Management Part 2: People & Corporate Culture. 2021. https://doi.org/10.53229/K.AND.S.2021.030003.
Thesis / Dissertation
  1. Marques, Pedro. "Seis Sigma: Sistema de Gestão e Metodologia de Inovação numa Abordagem Estruturada e Integradora". PhD, Universidade Nova de Lisboa Faculdade de Ciências e Tecnologia, 2013. https://run.unl.pt/handle/10362/10422.
Activities

Oral presentation

Presentation title Event name
Host (Event location)
2019/01/29 Presentation of the communication entitled "Lean Six Sigma & ISO 9001" Workshop on Safety and Regulations and Regulation of the Engineering Nanomaterials
Universidade Lusófona de Humanidades e Tecnologias (Lisboa, Portugal)
2015/11/13 Projecto Horizon 82000.2AG 40º Colóquio Nacional da Qualidade
Associação Portuguesa para a Qualidade (Matosinhos, Portugal)
2015/03/25 Lean Six Sigma: Melhoria Contínua da Eficácia e Eficiência dos Processos Seminários de Gestão e Estratégia Industrial
Instituto Superior de Economia e Gestão (Lisboa, Portugal)
2014/09/14 Six Sigma DMAIC Project to Improve the Performance of an Aluminium Die Casting Operation 1st International Conference on Quality Engineering & Management
University of Lisbon (Guimarães, Portugal)
2014/08/18 The Role of Design of Experiments (DOE) in Product Design and Process Improvement
Sobinco (Zulte, Belgium)
2012/03/30 Encantar os Clientes e sustentar o sucesso do negócio através da Qualidade
Critical Software (Coimbra, Portugal)
2009/05/20 Seis Sigma no Século XXI: Uma Visão de Excelência e Inovação | apresentação no INPE Brasil
Instituto Nacional de Pesquisa Espacial (São José dos Campos, Brazil)
2009/05/15 Seis Sigma no Século XXI: Uma Visão de Excelência e Inovação | aula aos alunos de Engenharia de Produção, Engenharia Civil e Engenharia de Automação
Universidade Federal de Minas Gerais (Belo Horizonte, Brazil)
2009/05/14 Seis Sigma no Século XXI: Uma Visão de Excelência e Inovação | aula aos alunos de Engenharia de Produção e Engenharia Mecânica
Universidade Federal de Ouro Preto (Ouro Preto, Brazil)
2008/12/05 Selecção de Projectos Seis Sigma 1ª Conferência de Seis Sigma em Portugal
Instituto Politécnico de Leiria (Leiria, Portugal)

Supervision

Thesis Title
Role 		Degree Subject (Type)
Institution / Organization
2022/02 - 2022/12 Gestão de Operadores de uma Unidade Industrial por Competências
Co-supervisor
 Engenharia e Gestão Industrial (Master)
Universidade de Lisboa Instituto Superior Técnico, Portugal
2022/02 - 2022/10 A construção de uma academia formativa: O caso de estudo Hovione
Co-supervisor
 Engenharia e Gestão Industrial (Master)
Universidade de Lisboa Instituto Superior Técnico, Portugal
2021/02 - 2022/02 Aplicação da Metodologia Seis Sigma na Melhoria de um Processo de Aplicação de Composto vedante numa Indústria de Produção de Embalagens Alimentares
Co-supervisor
 Engenharia e Gestão Industrial (Master)
Universidade Nova de Lisboa Faculdade de Ciências e Tecnologia, Portugal
2021/02 - 2021/11 Lean safety - estudo do impacto do Lean na segurança: uma perspetiva à luz do modelo SHINGO
Co-supervisor
 Engenharia e Gestão Industrial (Master)
Instituto Politécnico do Porto Instituto Superior de Engenharia do Porto, Portugal
2021/01 - 2021/10 Proposta de melhoria de processos ligados à margem lucrativa de uma empresa retalhista
Co-supervisor
 Engenharia e Gestão Industrial (Master)
Universidade Nova de Lisboa Faculdade de Ciências e Tecnologia, Portugal
2020/02 - 2020/11 De sistemas integrados de gestão ao modelo Shingo - desenvolvimento de um modelo conceptual
Co-supervisor
 Engenharia e Gestão Industrial (Master)
Instituto Politécnico do Porto Instituto Superior de Engenharia do Porto, Portugal
2019/09 - 2020/06 Análise e proposta de melhoria do processo de order-picking em contexto de comércio online
Co-supervisor
 Engenharia e Gestão Industrial (Master)
Universidade Nova de Lisboa Faculdade de Ciências e Tecnologia, Portugal
2012/02 - 2012/10 Projeto Seis Sigma : processo TIG aplicado à soldadura de cobre
Supervisor
 Engenharia Industrial (Master)
Universidade Católica Portuguesa, Portugal

Event organisation

Event name
Type of event (Role) 		Institution / Organization
2023/02/01 - 2023/03/21 Organization of the 2nd ALESPREMIERE Lean Management Conference in Portugal. (2023/03/21 - 2023/03/21)
Conference (Co-organisor)
 ALES - European Lean Managers Society, Belgium
2022/05/02 - 2022/06/21 Organization of the 1st ALESPREMIERE Lean Management Conference in Portugal. (2022/06/21 - 2022/06/21)
Conference (Co-organisor)
 ALES - European Lean Managers Society, Belgium

Event participation

Activity description
Type of event 		Event name
Institution / Organization
2017/03/24 - Current Lean Six Sigma: Contexto nas novas normas internacionais
Seminar
 Jornadas de Engenharia e Gestão Industrial
Universidade Lusófona de Humanidades e Tecnologias, Portugal
2019/08/02 - 2019/08/03 Presentation of the communication "Lean Six Sigma methods and tools in ISO 9001:2015 management systems" in the International Conference in Industrial Engineering (ICIE 2019), Langkawi, Malaysia
Conference
 3rd International Conference in Industrial Engineering
Academic Conference Network, Malaysia
2019/07/15 - 2019/07/19 Summer School - Catapult 2019 organized by the NOVA School of Science and Technology (FCT NOVA)
Workshop
 District regeneration decarbonizing supply chains¿¿District regeneration decarbonizing supply chains
Universidade Nova de Lisboa Faculdade de Ciências e Tecnologia, Portugal
2019/05/15 - 2019/05/16 Participation in the Lean Conference organized by JELA of Aveiro University with the communication entitled "Auchan Retail Portugal: Sistema de Melhoria Contínua Lean"
Conference
 Lean Conference
Junior Empresa Lean de Aveiro, Portugal
2019/04/10 - 2019/04/10 Workshop "Lean Management" in the scope of the Inter@tech project promoted by Aveiro University
Workshop
 Ciclo de Inovação Empresarial
Universidade de Aveiro, Portugal
2018/10/06 - 2018/10/07 Presentation of the communication entitled "Lean Six Sigma: Uma visão complementar e novos tópicos"
Other
 ESTIEM Lean Six Sigma Green Belt
ESTIEM - European Students of Industrial Engineering and Management - Porto local group, Portugal
2017/10/30 - 2017/10/31 Improving Our Work: Continuous Improvement Program of SONAE
Conference
 Uf Your Strategy for Quality!
Universidade do Porto Faculdade de Engenharia, Portugal
2016/12/04 - 2016/12/07 Integrating Lean Six Sigma with ISO 9001:2015
Conference
 2016 IEEE International Conference in Industrial Engineering and Engineering Management
IEEE, United States
2016/11/10 - 2016/11/11 Behavior Based Six Sigma Safety – Metodologia Seis Sigma na Melhoria da Gestão da Segurança Baseada em Comportamentos
Congress
 41º Colóquio da Qualidade
Associação Portuguesa para a Qualidade, Portugal
2016/09/29 - 2016/09/29 Behavior Based Six Sigma Safety
Workshop
 VI Workshop on Behavior Based Safety
Revista Segurança Comportamental, Portugal
2016/07/13 - 2016/07/15 Integrating Lean Six Sigma with the new management system standards
Conference
 2nd International Conference on Quality Engineering & Management
Universidade do Minho, Portugal
2016/05/30 - 2016/05/31 Two real cases of Lean Six Sigma implementation in Portuguese medium-sized enterprises: a success and a failure
Conference
 6th International Conference on Lean Six Sigma
Heriot-Watt University, United Kingdom
2014/11/11 - 2014/11/11 A importância do Sistema Científico Tecnológico Nacional no Desenvolvimento de Novos Produtos
Workshop
 Workshop Desenvolvimento de Novos Produtos
Sociedade Portuguesa da Inovacao, Portugal
2014/09/24 - 2014/09/26 Six Sigma Roadmaps and the Degrees of Innovation – An Explanation Based on the Axiomatic Design Theory
Conference
 8th International Conference on Axiomatic Design
Universidade Nova de Lisboa Departamento de Engenharia Mecânica e Industrial, Portugal
2014/09/14 - 2014/09/16 Design for Six Sigma (DFSS): An Application to the Service Sector
Conference
 1st International Conference on Quality Engineering and Management
Universidade do Minho, Portugal
2014/06/06 - 2014/06/06 Lean Six Sigma
Seminar
 Seminário de Gestão Estratégica
Associação Nacional das Indústrias de Duas Rodas Ferragens Mobiliário e Afins, Portugal
2013/06/26 - 2013/06/28 Value-based Axiomatic Decomposition (Part I): Theory and Development of the Proposed Method
Conference
 7th International Conference on Axiomatic Design
Worcester Polytechnic Institute, United States
2013/06/26 - 2013/06/28 Value-based Axiomatic Decomposition (Part II): Case Study
Conference
 7th International Conference on Axiomatic Design
Worcester Polytechnic Institute, United States
2013/06/07 - 2013/06/07 Seis Sigma: Integração com Referenciais de Gestão da Qualidade, Ambiente e Saúde e Segurança no Trabalho
Meeting
 IV Encontro de Investigadores da Qualidade
Associação Portuguesa para a Qualidade, Portugal
2012/05/29 - 2012/05/31 Practical applications of Six Sigma in the context of Quality, Safety and Environmental Systems
Meeting
 Colombian Engineering Meeting 2012
Universidad Nacional Abierta y a Distancia, Colombia
2011/06/06 - 2011/10/10 How to Integrate Six Sigma with ISO 9001 Quality Management Systems
Conference
 Sixth International Working Conference on Total Quality Management
Univerzitet v Nisu Masinski fakultet, Serbia
2011/09/14 - 2011/09/17 Integration of Six Sigma with a QMS based on the ISO 9001 Requirements: a Portuguese SME Case Study
Conference
 2011 IEEE International Conference on Quality and Reliability
IEEE, United States
2011/05/25 - 2011/05/25 A integração do Seis Sigma com a norma ISO 9001
Congress
 Congresso de Gestão da Qualidade
Verlag Dashofer, Portugal
2010/10/23 - 2010/10/24 Aplicação do Seis Sigma à Melhoria de um Processo de Reclamação
Conference
 3ª Conferência de Seis Sigma em Portugal
Instituto Politécnico de Leiria Escola Superior de Tecnologia e Gestão, Portugal
2009/10/22 - 2009/10/23 Projecto Seis Sigma no Sector das Comunicações Móveis: Case Study da Vodafone
Conference
 2ª Conferência de Seis Sigma em Portugal
Instituto Politécnico de Leiria Escola Superior de Tecnologia e Gestão, Portugal
2009/09/02 - 2009/09/04 SIPOC: A Six Sigma Tool Helping on ISO 9000 Quality Management Systems
Conference
 Third International Conference on Industrial Engineering & Industrial Management – CIO2009
Universitat Politècnica de Catalunya, Spain
2009/03/25 - 2009/03/27 Integrating the Contact and Channel Model with Axiomatic Design
Conference
 International Conference in Aiomatic Design - ICAD 2009
Universidade Nova de Lisboa Departamento de Engenharia Mecânica e Industrial, Portugal
2008/10/27 - 2008/10/28 Como integrar a ITIL e o Lean Six Sigma para melhorar a prestação de Serviços de TI
Other
 SAS Forum Portugal 2008
SAS Portugal, Portugal
2007/11/21 - 2007/11/23 Seis Sigma: DMAIC ou DFSS?
Conference
 Engenharias'07 - Inovação e Desenvolvimento
Universidade da Beira Interior, Portugal
2007/11/08 - 2007/11/09 DFSS: A Vertente de Inovação do Seis Sigma
Conference
 32º Colóquio da Qualidade
Associação Portuguesa para a Qualidade, Portugal
2007/10/25 - 2007/10/27 Inovação nos Sistemas Técnicos Através de um Método de Decomposição Centrado na Criação de Valor
Congress
 Octavo Congreso Iberoamericano de Ingeniería Mecânica
Pontificia Universidad Católica del Perú, Peru

Jury of academic degree

Topic
Role 		Candidate name (Type of degree)
Institution / Organization
2023/11 Implementação de soluções baseadas no Lean Manufacturing numa PME
(Thesis) Main arguer
 Teresa Ribeiro Oliveira De Sousa Rosa (Master)
Universidade de Lisboa Instituto Superior de Economia e Gestão, Portugal
2018/12 Advisor of the thesis entitled "Transição da Norma ISO 9001:2008 para a ISO 9001:2015"
(Thesis) Arguer
 Alexandra Silva Duarte (Master)
Universidade de Lisboa Instituto Superior de Economia e Gestão, Portugal
2017/12/07 Advisor of the thesis "Implementação de Ferramentas Lean numa Linha de Impressão Flexográfica"
(Thesis) Arguer
 Filipe Manuel da Silva Pires (Master)
Instituto Politécnico de Leiria Escola Superior de Tecnologia e Gestão, Portugal
2017/12/06 Arguente da tese "Impacto da Experiência do Cliente e da Qualidade do Serviço na Satisfação do Cliente em Saúde Dentária"
(Thesis) Arguer
 Beatriz Carolina Teixeira Oliveira (Master)
Universidade de Lisboa Instituto Superior de Economia e Gestão, Portugal
2016/11/25 Arguente da tese "Aspectos Metrológicos na Manutenção de Equipamentos Médicos"
(Thesis) Arguer
 João Pedro Vasconcelos Pestana Leão (Master)
Universidade Nova de Lisboa Faculdade de Ciências e Tecnologia, Portugal
2016/05/13 Arguente da tese "Inovação Sistemática Aplicada à Rastreabilidade Metrológica na Saúde"
(Thesis) Arguer
 Ana Cláudia Maia Caria Rodrigues Pádua (Master)
Universidade Nova de Lisboa Faculdade de Ciências e Tecnologia, Portugal
2015/12/17 Arguente da tese "Lean Management e Serviços Partilhados da Força Aérea PortuguesaW
(Thesis) Arguer
 Raquel Alexandra Esteves Rosa (Master)
Academia da Força Aérea, Portugal

Universidade de Lisboa Instituto Superior de Economia e Gestão, Portugal

Association member

Society Organization name Role
2018/03 - Current American Society for Quality Formador recohecido pela ASQ para ministrar cursos de preparação para exames de certificação
2003 - Current Associação Portuguesa para a Qualidade Assessor de diferentes Direcções da APQ e Formador

Committee member

Activity description
Role 		Institution / Organization
2024/02 - Current Member of the Scientific Committee of the 6th International Conference on Quality Engineering and Management (ICQEM 2024)
2016/02 - 2016/07 Membro do Comité Científico da 2nd International Conference in Quality Engineering and Management, Guimarães, 13-15 Julho 2016
Member

Conference scientific committee

Conference name Conference host
2016/06/02 - Current 2nd International Conference in Quality Engineering and Management (ICQEM 2016) Guimarães
2015/06/05 - 2015/06/05 VI Encontro de Investigadores da Qualidade Instituto Superior de Educação e Ciências

Consulting

Activity description Institution / Organization
2024/01 - Current Conduction of 5S and Lean Framework audits in the Automotive, Transportation, and Industry divisions of MCG (metal forming company) MCG, Portugal
2023/03 - Current On-the-job training sessions for INETUM managers regarding the application of Lean principles, methods, and tools to the processes involving the team that provides IT services on SAP. Inetum, Portugal
2023/01 - Current Provision of on-the-job training on Quality Costs to the team from the Quality Department of SONAE MC. SONAE, Portugal
2022/11 - Current Provision of training and consultancy services regarding the diagnosis and improvement of productivity in the filling lines of oil and olive oil bottles. Sovena, Portugal
2023/10 - 2024/01 Coordination of the LEAN LAB project the led to the design, develop and launch a training course on Lean foundation using a role-play gamification approach. Leroy Merlin Portugal, Portugal
2023/09 - 2023/09 Support the implementation of a Lean Six Sigma program at Olympus Portugal Repair Centre by mentoring Green Belt candidates in their improvement projects.
2023/04 - 2023/06 Portuguese Association of Pharmaceutical Industry (APIFARMA): Lecturing of a Lean Six Sigma Black Belt course to representatives of different companies from the pharmaceutical industry. Associação Portuguesa da Indústria Farmacêutica, Portugal
2022/01 - 2023/06 Hovione: Coordination of the Hovione Operations Academy project that comprises all manufacturing sites of the company: Portugal, Ireland, United States, and Macao (China). Design and management of the global Learning & Development network of processes. Hovione, Portugal
2022/02 - 2023/03 Development of the Operations Academy, which included the following activities: - Benchmarking with the O.C. Tanner company, a Best-In-Class at the training and education system level. - Development of the Fundamentals of Operations for all new hires of the company. - Definition of the learning path strategy to minimize the time-to-proficiency of a manufacturing operator. - Proposal and testing of a on-the-job training strategy based on TWI (Training Within Industry) - Development of the skills matrix to support planning & scheduling activities Hovione, Portugal
2022/01 - 2022/04 Development of the processes architecture of the training management system of the enterprise managed by the Global Learning & Development area. Hovione, Portugal
2021/10 - 2022/01 Leroy Merlin Portugal: Development of a system of processes framework according to the APQC structure for retail and creation of process mappings documentation. Leroy Merlin Portugal, Portugal
2021/09 - 2022/01 Leroy Merlin Portugal: Training in Lean Six Sigma Green Belt and preparation for the certification exam of the American Society for Quality of 12 employees of the Supply Chain Management Department. Conduction of improvement workshops using the following approaches: Value Stream Management, DMAIC, and Methods and Times studies. A total of 98 hours comprising training, on-job training and consultancy sessions. Leroy Merlin Portugal, Portugal
2020/05 - 2020/11 Project Manager of the project "Lean Store" conducted at the Auchan store in Coina, Portugal. The project led to a decrease of the overall out-of-stocks (OOS) index, from 3,7% to 1,7%. Auchan Retail Portugal, Portugal
2019/09 - 2020/07 Training on MTM-UAS, Line Balancing tools, and 5S Program. Consultancy regarding line balancing improvement and reduction of the cycle time, which resulted in an increase of the the productivity by 47%. ASPOECK Portugal, S.A., Portugal
2019/05 - 2019/10 In the scope of the "Lean Store" project, a reduction of food waste by 50% in the cold meat market, with potential annual savings of ˜100 k€, was achieved. Auchan Retail Portugal, Portugal
2019/03/29 - 2019/04/16 Training on FMEA (Failure Mode and Effect Analysis) lectured to a team of Siemens' managers Associação Portuguesa para a Qualidade, Portugal
2018/10 - 2019/02 Increasing of the production capacity of the fresh fish processing plant (located in Peniche, Portugal) by 20%, leading to ¿20 working days of time savings and to more than 250 k€/year. Auchan Retail Portugal, Portugal
2018/09 - 2019/02 Series of sessions of the course "Lean Methodologies" given to a group of leaders and managers of Grupo Nabeiro, totalizing 80 hours. APCER Academy, Portugal
2018/07 - 2019/01 Improvement project to reduce the % of not-delivered items ordered by online customers in the Fruits & Vegetables market from 10% to 7%. This objetive was achieved and another benefit was the following: a time saving of 45 minutes per person in 3 hours of process duration (saving around 30%). Auchan Retail Portugal, Portugal
2018/07 - 2018/12 Reduction of the average number of stockouts at the E-Commerce warehouse by 80% from 2017 to 2018. Auchan Retail Portugal, Portugal
2017/10 - 2018/04 Responsible for the development of Lean Foundations courses taught by the SONAE Training Center, with the creation of IOWelcome (online course) and IOW LAB (course in role-play format), attended by all new employees of SONAE Group companies. SONAE, Portugal
2017/09 - 2018/04 Consultancy to 3 companies in Sonae Capital's tourism area (Troia Aqualuz, The House Porto Hotel, The Artist Hotel) in the creation and development of a Lean continuous improvement system and in the realization of Gemba Kaizen Events. Sonae Capital, Portugal

SONAE, Portugal
2016/08 - 2017/01 Diagnosis of process efficiency, workflow analysis and productivity study associated with the existing meat cutting room in one of the Aviludo's meat processing plant (located in Prior Velho). Proposal and implementation of a new organizational and layout model for the cutting room. Aviludo, Portugal
2015/07 - 2016/11 Consultancy provided to Tecnifar pharmaceutical company regarding the development of a risk management system based on the ISO 31000 standard, its integration into the quality management system based on ISO 9001:2015, using the FMEA methodology. Tecnifar, Portugal
2015/06 - 2016/11 Optimization of the riveting process in terms of the ability to meet the specifications and consequent reduction of the reject and scrap rate, through the application of the Design of Experiments methodology to the 35UP machine. A reduction of more than 50% in the reject rate was achieved. Project done at Brose Portugal. Brose Portugal, Portugal
2016/03 - 2016/10 Support to the company STA in relation to the mapping of the production flows of injected aluminum parts and implementation of improvement actions that led to a 20% decrease in the cycle times of grinding operations. Sociedade Transformadora de Alumínios, Portugal
2015/06 - 2016/07 Consultancy at Brose Portugal supported the reduction of more than 15% of the time needed to supply the Ford and BMW assembly lines, by simplifying tasks and optimizing routes. Brose Portugal, Portugal
2015/04 - 2016 Supporting the team responsible for the project to increase the inventory reliability of raw materials. A Process FMEA approach was used to identify critical points and causes for gaps in the inventory levels, hence leading to the establishment of improvement measures. In the end an increase in stock reliability of about 25% was achieved. Brose Portugal, Portugal
2015/03 - 2015/09 Revision of the stock management algorithms used in the sizing of the safety stock, order point and economic order quantity of the factory's productive supermarket. These algorithms were updated in ERP SAGE and led to a decrease in stock levels of 25% without affecting the targeted service level agreements (SLAs). Consultancy project conducted at STA, a metal forming company. Sociedade Transformadora de Alumínios, Portugal
2015/07 - 2015/08 Training and consultancy at Hutchinson Portugal regarding the study of methods and times, in order to reduce the cycle time of one of its assembly lines at the Portalegre plant. Hutchinson Portugal, Portugal
2015/01 - 2015/06 Technical support to the development of the asset management system implemented in Costa Blanca Angola to meet the requirements of ISO 45001 standard. Costa Blanca Angola, Angola
2013/09 - 2014/10 Consultancy for optimizing the gravity casting process through the Lean Six Sigma DMAIC (Define, Measure, Analyze, Improve, Control) methodology, leading to a decrease in more than 75% of the defective parts produced. Sociedade Transformadora de Alumínios, Portugal
2014/07 - 2014/09 Technical support for the project to develop an asset management system at TAP Maintenance & Engineering, It included the development of checklists as well as operational and management procedures aligned with ISO 55001 standard. TAP Manutenção e Engenharia, Portugal

Course / Discipline taught

Academic session Degree Subject (Type) Institution / Organization
2024/02 - Current Teaching of the course "Physics" to the B.Sc. in Industrial Engineering Physics (Licenciatura) Universidade Lusófona de Humanidades e Tecnologias, Portugal
2024/02 - Current Production and Operations Management (Licenciatura) Universidade de Lisboa Instituto Superior de Economia e Gestão, Portugal
2024/02 - Current "Melhoria do Desempenho", pós-graduação em Gestão da Qualidade Gestão da Qualidade / Quality Management (Pós-Graduação) Instituto Politécnico do Porto Instituto Superior de Contabilidade e Administração do Porto, Portugal
2023/09 - Current Desenvolvimento de Produto e Inovação / Product Development and Innovation Engenharia e Gestão Industrial (Mestrado) Universidade Lusófona de Humanidades e Tecnologias, Portugal
2022/10 - Current Course "Project Management" M.Sc. in Industrial Engineering and Management (Mestrado) Universidade Lusófona de Humanidades e Tecnologias, Portugal
2022/10 - Current Course "Lean Management & Operational Excellence" M.Sc. in industrial Engineering and Management (Mestrado) Universidade Lusófona de Humanidades e Tecnologias, Portugal
2016/10 - Current Course "Risk Management" Post-grafduation in Lean & Operations Management (Pós-Graduação) Instituto de Soldadura e Qualidade, Portugal
2016/09 - Current Course "Lean Thinking" Post-graduation in Lean & Operations Management (Pós-Graduação) Instituto de Soldadura e Qualidade, Portugal
2016/09 - Current Course "Lean Six Sigma" Post-graduation in Lean & Operations Management (Pós-Graduação) Instituto de Soldadura e Qualidade, Portugal
2016/09 - Current Course "Methods and Times Studies" Post-graduation in Lean & Operations Management (Especialização pós-licenciatura) Instituto de Soldadura e Qualidade, Portugal
2015/02 - Current Course "Integrated Management Systems" Industrial Engineering and Management (Licenciatura) Universidade Lusófona de Humanidades e Tecnologias, Portugal
2015/02 - Current Course "Project" Industrial Engineering and Management (Licenciatura) Universidade Lusófona de Humanidades e Tecnologias, Portugal
2015/02 - Current Teaching of the course "Project" by mentoring students in their final work in an industrial or business context B (Licenciatura) Universidade Lusófona de Humanidades e Tecnologias, Portugal
2014/09 - Current Course "Quality Control" Industrial Engineering and Management" (Licenciatura) Universidade Lusófona de Humanidades e Tecnologias, Portugal
2014/09 - Current Sistemas Integrados de Gestão / Integrated Management Systems Engenharia e Gestão Industrial (Licenciatura) Universidade Lusófona de Humanidades e Tecnologias, Portugal
2014/09 - Current Controlo da Qualidade / Quality Control Engenharia e Gestão Industrial (Licenciatura) Universidade Lusófona de Humanidades e Tecnologias, Portugal
2014/09 - Current Projeto / Project Engenharia e Gestão Industrial (Licenciatura) Universidade Lusófona de Humanidades e Tecnologias, Portugal
2021/12 - 2023/08 ISEP: Course "Lean Six Sigma in Logistics" Pós-graduação em Logística e Supply Chain Management (Pós-Graduação) Instituto Politécnico do Porto Instituto Superior de Engenharia do Porto, Portugal
2022/01 - 2022/09 ISEP: Course "Lean Logistics" Pós-graduação em Lean Seis Sigma (Pós-Graduação) Instituto Politécnico do Porto Instituto Superior de Engenharia do Porto, Portugal
2019/02 - 2021/07/30 Course "Physics" (Theoretical-Practical) Engenharia e Gestão Industrial (Licenciatura) Universidade Lusófona de Humanidades e Tecnologias, Portugal
2017/11 - 2021/07 Course on "Project Management" Executive MBA in Business (Pós-Graduação) Instituto Superior de Gestão e Administração Leiria, Portugal
2021/01/19 - 2021/01/19 Guest lecturer to teach a 2-hour class on Operational Excellence for the course “Management of Quality, Environmental and Safety Systems”, first year of the M.Sc. in Mechanical Engineering of the Porto Engineering School (ISEP). Engenharia Mecânica (Mestrado integrado) Instituto Politécnico do Porto Instituto Superior de Engenharia do Porto, Portugal
2017/11 - 2020/07 Gestão de Projetos / Project Management MBA em Gestão (Pós-Graduação) Instituto Superior de Gestão e Administração Leiria, Portugal
2018/02 - 2020/06/30 Course on "Lean Tools: Value Stream Mapping" Post-Graduation in Lean & Operations Management (Pós-Graduação) Instituto de Soldadura e Qualidade, Portugal
2018/02 - 2020/06 Course on "Project Management" Post-graduation in Lean & Operations Management (Pós-Graduação) Instituto de Soldadura e Qualidade, Portugal
2018/12 - 2019/01 Course "Quality Management" Post-graduation in Lean & Operations Management (Pós-Graduação) Instituto de Soldadura e Qualidade, Portugal
2018/07 - 2018/09 Certified Six Sigma Black Belt | Preparation course of employees of Sonae Sierra for the certification examination (Outros) Associação Portuguesa para a Qualidade, Portugal
2014/09 - 2018/07 Gestão de Stocks / Inventory Management Engenharia e Gestão Industrial (Licenciatura) Universidade Lusófona de Humanidades e Tecnologias, Portugal
2018/04/26 - 2018/04/27 IOW LAB (Lean Foundations in role-play format taught to new hired employees from SONAE Group) (Outros) SONAE, Portugal
2017/09 - 2017/11 Course "Improving Our Teams" Lean Foundations (Outros) SONAE, Portugal
2014/09 - 2017/07 Course "Inventory Management" Industrial and Engineering Management (Licenciatura) Universidade Lusófona de Humanidades e Tecnologias, Portugal
2012/09 - 2017/02 Course "Lean Six Sigma" Post-graduation in Quality Engineering (Pós-Graduação) Instituto de Soldadura e Qualidade, Portugal
2013/05/09 - 2013/05/26 "Lean Methodologies and Six Sigma" Integrated Master in Industrial Engineering and Management (Mestrado integrado) Universidade Nova de Lisboa Departamento de Engenharia Mecânica e Industrial, Portugal
2013/05/09 - 2013/05/26 Teaching of two classrooms for the course "Lean & Six Sigma Methodologies" Leccionação de duas aulas do curso "Metodologias Lean & Seis Sigma" Engenharia e Gestão Industrial (Mestrado integrado) Universidade Nova de Lisboa Faculdade de Ciências e Tecnologia, Portugal
2008/02 - 2012/07 Course "Quality Management" M.Sc. in Industrial Engineering (Mestrado) Universidade Católica Portuguesa, Portugal
2008/02 - 2012/07 Gestão da Qualidade / Quality Management Engenharia Industrial Universidade Católica Portuguesa, Portugal
2007/05 - 2012/07 Seis Sigma e DFSS Pós-graduação em Engenharia da Qualidade (Outros) Instituto de Soldadura e Qualidade, Portugal
2010/02 - 2011/07 Gestão da Qualidade / Quality Engineering Auditorias a Sistemas de Informação (Pós-Graduação) Universidade Católica Portuguesa, Portugal
2009/02 - 2009/07 Gestão da Qualidade / Quality Management Segurança em Segurança na Informação (Mestrado) Universidade Católica Portuguesa, Portugal
2009/03 - 2009/06 Course "Quality Management" M.Sc. Security in Information Systems (Mestrado) Universidade Católica Portuguesa, Portugal
2008/12 - 2009/01 Course "Quality Management" Complements for the MBA in Business (Mestrado) INDEG-IUL, Portugal
2008/12/12 - 2008/12/12 Seminário em Gestão Empresarial / Seminar in Business Management | curso "Gestão da Qualidade" / course "Quality Management" Gestão Empresarial (Mestrado) INDEG-IUL, Portugal
2007/05/22 - 2007/05/24 Projecto para Seis Sigma (DFSS) / Design For Six Sigma (DFSS) (Outros) Instituto de Soldadura e Qualidade, Portugal

Evaluation committee

Activity description
Role 		Institution / Organization Funding entity
2022/02 - 2022/07 Member of the Scientific Comitee of the 5th International Conference in Quality Engineering and Management (ICQEM 2022), Braga, 2022.
Evaluator
2020/02 - 2020/07 Member of the Scientific Comitee of the 4th International Conference in Quality Engineering and Management (ICQEM 2020), Braga 2020.
Evaluator
2018/02 - 2018/07 Member of the Scientific Comitee of the 3rd International Conference in Quality Engineering and Management, Barcelona, 11-13 July of 2018.
Evaluator

Journal scientific committee

Journal title (ISSN) Publisher
2015/09/30 - Current International Journal of Business and Industrial Marketing (2381-1188) American Association for Science and Technology
2015/09/10 - Current Journal of Testing and Evaluation (0090-3973) ASTM International
2015/03/08 - Current International Journal of Quality & Reliability Management (0265-671X) Emerald (MCB UP )
2015/02 - Current EuroMed Journal of Business (1450-2194) Emerald (MCB UP )
2013/05 - Current International Journal of Lean Six Sigma (2040-4166) Emerald (MCB UP )
2013/02/12 - Current Journal of Engineering Design and Technology (1726-0531) Emerald (MCB UP )
2010/11/16 - Current Journal of Engineering Design and Technology (1726-0531) Emerald (MCB UP )

Mentoring / Tutoring

Topic Student name
2024/01 - Current Teaching Factories Competition on Deep Tech Flávio Silva

Other jury / evaluation

Activity description Institution / Organization
2016/07 - Current Membro da comissão para apreciação do currículo de seis docentes candidatos a "Especialistas de reconhecida experiência e competência Profissional" Universidade Lusófona de Humanidades e Tecnologias, Portugal
Distinctions

Award

2020 Lean ICON | Third Prize
ALES - European Lean Managers Society, Belgium
2019 Best Presenter Award - 3rd International Conference in Industrial Engineering
Academic Conference Network, Malaysia
2018 Emerald Literati Award - Highly Commended Paper
Emerald Group Publishing Ltd, United Kingdom
2015 Prémio Equipas de Melhoria
Associação Portuguesa para a Qualidade, Portugal
2014 Prémio Boléo Tomé - Melhor artigo da Revista "Qualidade"
Associação Portuguesa para a Qualidade, Portugal
2002 Prémio Melhor Aluno Licenciatura Engenharia de Produção Industrial - 1º Classificado
Universidade Nova de Lisboa, Portugal

Title

2021 Shingo Alumni - Operational Excellence certification
Shingo Institute, United States
2013 Grau de Doutor em Engenharia Industrial
Universidade Nova de Lisboa, Portugal
2004 Pós-graduação MBA em Engenharia e Gestão da Qualidade
Instituto Superior de Gestão, Portugal
2001 Licenciatura em Engenharia de Produção Industrial
Universidade Nova de Lisboa, Portugal

Other distinction

2018 Licensed Coaching Practitioner
Association for Coaching, United Kingdom
2014 Certified Six Sigma Black Belt
American Society for Quality, United States