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Francisca Moreira Serra Aparício de Carvalho completed her MSc in Human Resources Management and Organizational Consulting (EN) in 2019 at ISCTE Business School. She is currently pursuing a PhD in Management, supported by an FCT grant (reference 2020.06632.BD), at the BRU - Business Research Unit, where she also serves as a Research Assistant. Francisca has participated in 7 conferences, co-supervised 1 MSc dissertation, and received 1 award or honor. Her research focuses on Management, with a special emphasis on Human Resources.
Identification

Personal identification

Full name
Francisca Moreira Serra Aparício de Carvalho
Gender
Female

Citation names

  • Carvalho, Francisca

Author identifiers

Ciência ID
6111-7CB1-3E82
ORCID iD
0000-0003-3459-7645
Researcher Id
10.54499/2020.06632.BD

Email addresses

  • fmsac@iscte-iul.pt (Professional)

Knowledge fields

  • Social Sciences - Economics and Business - Business and Management

Languages

Language Speaking Reading Writing Listening Peer-review
English Advanced (C1) Advanced (C1) Advanced (C1) Advanced (C1)
Portuguese (Mother tongue)
Education
Degree Classification
2020/10 - 2024/12
Ongoing
PhD in Management (Doutoramento)
BRU - Business Research Unit, Portugal
2017/09 - 2019/11
Concluded
MSc in Human Resources Management and Organizational Consulting (Mestrado)
ISCTE Business School, Portugal
"Self-efficacy and workplace incivility: a contribute to understand burnout" (THESIS/DISSERTATION)
17
Affiliation

Science

Category
Host institution
Employer
2021/09 - Current Research Assistant (Research) BRU - Business Research Unit, Portugal
ISCTE Business School, Portugal
2020/04 - 2020/12/31 Research Trainee (Research) BRU - Business Research Unit, Portugal
Projects

Grant

Designation Funders
2021/01/01 - 2024/01/01 Workplace incivility and silence behaviours´ effects on health problems
2020.06632.BD
Scholarship
Fundação para a Ciência e a Tecnologia
Ongoing

Contract

Designation Funders
2020/04/01 - 2020/12/31 Project DeSTRESS - Developing Competencies for Stress Resilience @ SMEs
2019-1-PT01-KA202-060771
Other
BRU-Iscte, Portugal
Erasmus Plus
Concluded
Outputs

Publications

Thesis / Dissertation
  1. Carvalho, Francisca. "Workplace Incivility and Self-Efficacy- a contribute to understand Burnout". Master, ISCTE Business School, 2019.
Activities

Oral presentation

Presentation title Event name
Host (Event location)
2024/09 "Sleep on Workplace Cyber Incivility considering the Mediating Role of Emotional Regulation and the Moderating Role of Psychological Detachment" XIII International Workshop on HRM
Universidad Pablo de Olavide, Universidad de Cádiz and the European Institute of Sustainability in Management (IESG) (Seville, Spain)
2024/04 Oral presentation in the 'Segurança e Saúde no Trabalho' course, part of the Bachelor's program in Human Resources Management.
ISCTE-Instituto Universitário de Lisboa, Portugal
2023/05 "Dual-Pathway Model of Cyber Incivility and Sleep via Emotions: A weekly diary study" 21st EAWOP Congress: The Future is Now: the changing world of work
European Association of Work and Organizational Psychology (Katowice, Poland)
2023/04 "A Diary Study on the effects of Cyber Incivility on Sleep: the mediating role of emotions" XI Conferência Internacional de Investigação e Intervenção em Recursos Humanos
Instituto Superior de Contabilidade e Administração do Porto (Porto, Portugal)
2023/02 Oral presentation in 'Research Project in Management' as part of the PhD program in Management.
ISCTE-Instituto Universitário de Lisboa, Portugal
2022/11 Oral presentation in 'Métodos de Investigação' as part of the Bachelor's program in Human Resources Management
ISCTE-Instituto Universitário de Lisboa, Portugal
2022/09 "Effects of customer incivility on burnout: A moderated mediation model" BAT Research Seminar
https://burnoutassessmenttool.be/start_eng/ (Leuven, Belgium)
2022/04 Oral presentation in 'Research Project in Management' as part of the PhD program in Management
ISCTE-Instituto Universitário de Lisboa, Portugal
2021/11 Oral presentation in the Healthy Organizations course, part of the MSc in Human Resources Management and Organizational Consulting
ISCTE-Instituto Universitário de Lisboa, Portugal
2020/11 Oral presentation in the Healthy Organizations course, part of the MSc in Human Resources Management and Organizational Consulting
ISCTE-Instituto Universitário de Lisboa, Portugal
2020/06 "Self-efficacy and workplace incivility- a contribute to understand burnout" IWP International Conference 2020
University of Sheffield

Supervision

Thesis Title
Role
Degree Subject (Type)
Institution / Organization
2023/09 - 2024/09 The role of Emotional Labour and Social Support in the relation between Customer Incivility and Work Engagement// O papel do Trabalho Emocional e do Suporte Social na relação entre a Incivilidade por parte dos Clientes e o Work Engagement.
Co-supervisor of Isael Simone Rocha Rodrigues
MSc in Human Resources Management and Organizational Consulting (Master)
ISCTE-Instituto Universitário de Lisboa, Portugal

Event participation

Activity description
Type of event
Event name
Institution / Organization
2023/12/06 - 2023/12/08 ESM Data Analysis Course. Online, taught by Dr Wolfgang Viechtbauer from the Maastricht University (The Netherlands).
Workshop
2023/03/27 - 2023/03/27 Longitudinal Dyadic Daily Diary Data Analysis. Online, taught by Dr. Niall Bolher (Columbia University, USA) and Dr. Jean-Philippe Laurenceau ( University of Delaware, USA).
Workshop
The University of Texas at Austin College of Liberal Arts, United States
2022/11/03 - 2022/11/10 Introduction to quantitative time diary analysis. Online, taught by Dr Pierre Walthéry from the Centre for Time Use Research (University College London, UK).
Workshop
2022/09/19 - 2022/10/03 Modeling Intensive Longitudinal Data Using R: Applications to Diary Studies in Organizational Behavior. Online, taught by Dr José Navarro from the University of Barcelona, Spain.
Workshop
2022/06 - 2022/06 Poster Presentation: "A dual pathway-model of workplace incivility and sleep via emotions and the moderating role of silence behaviours and type of emotions"
Conference
Conferência de Saúde Societal
ISCTE-Instituto Universitário de Lisboa, Portugal
2022/01/03 - 2022/01/06 Introduction to multilevel models in R. Online, taught by Dr Claudia Abreu Lopes, from the United Nations University International Institute for Global Health, Malaysia.
Workshop
2021/11 - 2021/11 Poster Presentation: "Effects of customer incivility on burnout: A moderated mediation model"
Conference
Work, Stress, and Health 2021
National Institute for Occupational Safety and Health, United States

Consulting

Activity description Institution / Organization
2018 - 2024 Collaborated with over 10 companies to conduct comprehensive assessments of their psychosocial risk factors, employing a diverse range of methodologies to provide tailored insights and recommendations.

Course / Discipline taught

Academic session Degree Subject (Type) Institution / Organization
2023/09 - 2024/02 Healthy Organizations/Ambientes de Trabalho Saudáveis MSc in Human Resources Management and Organizational Consulting (Mestrado) ISCTE-Instituto Universitário de Lisboa, Portugal
2022/11 - 2023/12 Healthy Organizations/Ambientes de Trabalho Saudáveis MSc in Human Resources Management and Organizational Consulting (Mestrado) ISCTE-Instituto Universitário de Lisboa, Portugal
Distinctions

Award

2017 IBS Top Master Student
ISCTE Business School, Portugal