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Vera L. Miguéis is an Associate Professor in the Department of Industrial Engineering and Management at the Faculty of Engineering of the University of Porto, Portugal. She received her Ph.D. in Industrial Engineering and Management from the same school. She is a researcher at INESC TEC, and her research interests include data analytics and quantitative methods to support the decision-making process, mainly in the environmental sustainability field. She has published papers in several international journals in Management and Computer Science, such as the Decision Support Systems, the Journal of the Operational Research Society, the International Journal of Production Research and the International Journal of Hospitality Management. She is the director of the Bachelors in Industrial Engineering and Management at the Faculty of Engineering of the University of Porto and member of the Department of Industrial Engineering and Management Executive Committee.
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Identification

Personal identification

Full name
VERA LÚCIA MIGUEIS OLIVEIRA E SILVA

Citation names

  • Migueis, Vera L.

Author identifiers

Ciência ID
5E11-FD53-E838
ORCID iD
0000-0001-7831-9140

Knowledge fields

  • Engineering and Technology - Other Engineering and Technologies - Other Engineering and Technologies

Languages

Language Speaking Reading Writing Listening Peer-review
English Proficiency (C2) Proficiency (C2) Proficiency (C2) Advanced (C1) Proficiency (C2)
Portuguese (Mother tongue)
Education
Degree Classification
2008 - 2012
Concluded
 Engenharia Industrial e Gestão (Doutoramento)
Major in Sem especialidade
Universidade do Porto Faculdade de Engenharia, Portugal
"Analytical Customer Relationship Management in Retailing Supported by Data Mining Techniques" (THESIS/DISSERTATION)
2003 - 2008
Concluded
 Ciências de Engenharia - Perfil de Engenharia e Gestão Industrial (Mestrado integrado)
Universidade do Porto - Faculdade de Engenharia, Portugal
Affiliation

Teaching in Higher Education

Category
Host institution 		Employer
2023/02/23 - Current Associate Professor (University Teacher) Universidade do Porto, Portugal
2019/05/01 - Current Invited Assistant Professor (University Teacher) Universidade do Porto Porto Business School, Portugal
2015 - Current Invited Assistant Professor (University Teacher) Universidade Católica Portuguesa Centro Regional do Porto, Portugal
2013/09/01 - Current Assistant Professor (University Teacher) Universidade do Porto, Portugal
Universidade do Porto - Faculdade de Engenharia, Portugal
2008 - 2013 Invited Assistant (University Teacher) Universidade do Porto - Faculdade de Engenharia, Portugal
Projects

Grant

Designation Funders
2013/01 - 2013/09 Data mining como suporte à gestão de campanhas de marketing dirigido
SFRH/BPD/87767/2012
Post-doc Fellow
Concluded
2009 - 2012 Analytical Customer Relationship Management in Retailing Supported by Data Mining Techniques
SFRH/BD/60970/2009
PhD Student Fellow
Concluded

Contract

Designation Funders
2023/01/01 - Current CircularTech
C644968678-00000054
Principal investigator
Ongoing
2023/01/01 - Current Produtech R3
C645808870-00000067
Principal investigator
2021/01/01 - 2025/12/31 INESC TEC - Instituto de Engenharia de Sistemas e Computadores, Tecnologia e Ciência (INESC TEC)
LA/P/0063/2020
10.54499/LA/P/0063/2020
168195UID
Instituto de Engenharia de Sistemas e Computadores Tecnologia e Ciência, Portugal
 Fundação para a Ciência e a Tecnologia
Ongoing
2019/10/01 - 2024/09/30 POCITYF – a positive city transformation framework, towards smarter and greener cities
864400
Researcher
2023/02/01 - 2024/07/31 Modelling shared mobility: advanced demand modelling and learning for the sustainable shared mobility of the future
9993/BI-M-ED-B2/2023
Instituto de Engenharia de Sistemas e Computadores Tecnologia e Ciência, Portugal
 Fundação para a Ciência e a Tecnologia
Ongoing
2023 - 2024 Enhancing Phygital Marketing through Multimodal Artificial Intelligence
2022.01303.PTDC
Researcher
Ongoing
2020/09/01 - 2023/07/31 Promoting students' successful trajectories in Higher Education Institutions. (face-to-face and online).
2020-1-ES01-KA203-082842
Principal investigator
European Union
Ongoing
2020/09/01 - 2022/12/31 SMART-QUAL
2020-1-BE01-KA203-074900
Researcher
European Union
2021/11/01 - 2022/02/28 Forecast demand for new products
AE2022-0057
Principal investigator
Universidade do Porto Faculdade de Engenharia, Portugal
 Universidade do Porto Faculdade de Engenharia
Concluded
2019/04/01 - 2022 S4Bridges: A smart approach for the maintenance of existing bridges
031355
Researcher
Associação para a Inovação e Desenvolvimento da FCT
Ongoing
2018/07/01 - 2021/06/30 A smart approach for the maintenance of existing bridges
PTDC/ECI-EGC/31355/2017
Universidade do Porto, Portugal

Instituto Politécnico do Porto Instituto Superior de Engenharia do Porto, Portugal

Universidade do Porto Instituto de I e D em Estruturas e Construção, Portugal

Universidade do Porto Faculdade de Engenharia, Portugal
Fundação para a Ciência e a Tecnologia
Concluded
2017 - 2021 ValorMar – Valorização integral dos recursos marinhos: potencial, inovação tecnológica e novas aplicações
POCI-01-0247-FEDER-024517
Researcher
2017/02/01 - 2020/01/31 NÚCLEO DE INVESTIGAÇÃO SISTRADE
NORTE-01-0247-FEDER-021958
Researcher
Concluded
2019/01 - 2019/12 INESC TEC - INESC Tecnologia e Ciência
154759UID
UID/EEA/50014/2019
Instituto de Engenharia de Sistemas e Computadores, Portugal

Instituto de Engenharia de Sistemas e Computadores Tecnologia e Ciência, Portugal
Fundação para a Ciência e a Tecnologia
Concluded
2015/07/01 - 2019/06/01 Pervasive Intelligence, Enhancers and Proofs of Concept with Industrial Impact
NORTE-01-0145-FEDER-000020
Researcher
Concluded
2014/01/01 - 2015/06/30 Seamless Mobility - Solução integrada inovadora que visa a desmaterialização dos títulos de transporte com vista à melhoria da rentabilidade dos operadores e a disponibilização de informação avançada ao público em tempo real
SI IDT - 38957/2012 F3
Researcher
Outputs

Publications

Book chapter
  1. Migueis, Vera L.; Cardoso, Sónia; Rosa, Maria J.; Miguéis, Vera. "Quality Assurance of Doctoral Education: Current Trends and Future Developments". In Social, Political and Student Expectations, 105-139. Springer International Publishing, 2020.
    10.1007/978-3-030-38046-5
  2. Vera Miguéis; Ana Camanho; João Falcão Cunha. "Desenho de promoções diferenciadas em empresas de retalho recorrendo à segmentação de clientes". 2014.
    http://dx.doi.org/10.14195/978-989-26-0738-2_15
Conference abstract
  1. Banica, Bianca-Andreea; Patrício, Lia; Migueis, Vera L.. "Citizen Engagement with Sustainable Energy Solutions". Paper presented in ServSig, Glasgow, 2022.
Conference paper
  1. Rhaydrick Tavares; Duarte, Sérgio Pedro; Migueis, Vera L.; Lobo, António. "A text-mining approach to understand the barriers and requirements for truck platooning deployment". Paper presented in GDN ICDSST 2024 - 24th International Conference on Group Decision and Negotiation & 10th International Conference on Decision Support System Technology – Human-Centric Decision and Negotiation Support for Societal Transitions, Porto, Portugal, Porto, 2024.
    Published
  2. Inês César; Ivo Pereira; Rodrigues, Fátima ; Migueis, Vera L.; Susana Nicola; Ana Madureira. Corresponding author: Inês César. "Multimodal Learning Applications on Digital Marketing: A Review". Paper presented in 23th International Conference on Hybrid Intelligent Systems (HIS 2023), Porto, 2023.
    Published
  3. Carneiro, F.; Miguéis, V.. "Applying data mining techniques and analytic hierarchy process to the food industry: Estimating customer lifetime value". 2021.
  4. Migueis, V.L.; Teixeira, R.; Migueis, Vera L.; Teixeira, Ricardo. "Predicting Market Basket Additions as a Way to Enhance Customer Service Levels". 2020.
    10.1007/978-3-030-38724-2_9
  5. Teixeira, J.G.; Miguéis, V.; Ferreira, M.C.; Nóvoa, H.; Cunha, J.F.. "Ten Years Exploring Service Science: Looking Back to Move Forward". 2020.
    10.1007/978-3-030-38724-2_24
  6. Azevedo, I.; Migueis, V.L.; Azevedo, A.. "Operations improvement in a manufacturing business of Make-to-Order special vehicles". 2019.
  7. Martins, M.P.G.; Miguéis, V.L.; Fonseca, D.S.B.; Alves, A.. "A Data Mining Approach for Predicting Academic Success – A Case Study". 2019.
    10.1007/978-3-030-11890-7_5
  8. Maria P. G. Martins; Vera L. Migueis; D. S. B. Fonseca. "Educational data mining: A literature review". 2018.
    10.23919/cisti.2018.8399281
  9. Maria P. G. Martins; Vera L. Migueis; D. S. B. Fonseca. "A data mining approach to predict undergraduate students' performance". 2018.
    10.23919/cisti.2018.8399175
  10. Martins, M.P.G.; Migueis, V.L.; Fonseca, D.S.B.. "Educational data mining: A literature review,Data Mining Educacional: Uma Revisão da Literatura". 2018.
    10.23919/CISTI.2018.8399281
  11. Martins, M.P.G.; Migueis, V.L.; Fonseca, D.S.B.. "A data mining approach to predict undergraduate students' performance,Uma Metodogia de Data Mining para Prever o Desempenho de Estudantes de Licenciatura". 2018.
    10.23919/CISTI.2018.8399175
  12. Morais,P; Vera Miguéis; Ana Camanho; Morais, P.; Miguéis, V.L.; Camanho, A.. "Exploring the relationship between corruption and health care services, education services and standard of living". 2017.
    http://dx.doi.org/10.1007/978-3-319-56925-3_8
  13. Silva,DV; Vera Miguéis; Silva, D.V.; Miguéis, V.L.. "Combining data analytics with layout improvement heuristics to improve libraries’ service quality". 2017.
    http://dx.doi.org/10.1007/978-3-319-56925-3_18
  14. Vera Miguéis; Novoa,H; Miguéis, V.L.; Nóvoa, H.. "Using User-Generated Content to Explore Hotel Service Quality Dimensions". 2016.
    http://dx.doi.org/10.1007/978-3-319-32689-4_12
Conference poster
  1. Bôto, Joana Margarida; Belmira Neto; Migueis, Vera L.; Rocha, Ada. "MEDITERRANEAN DIET SUSTAINABILITY ASSESSMENT – THE INDICATORS USED AND ITS RESULTS". Paper presented in Inov4Agro Scholarship Researchers’ Day, 2023.
  2. Bôto, Joana Margarida; Belmira Neto; Migueis, Vera L.; Rocha, Ada. "Indicators Used to Assess the Sustainability of the Mediterranean Diet". Paper presented in 2º Congresso da Rede das Instituições de Ensino Superior para a Salvaguarda da Dieta Mediterrânica, 2ª Conferência Internacional sobre Dieta e Gastronomia Mediterrânicas “A Multidisciplinariedade à Mesa”, 2023.
  3. Bôto, Joana Margarida; Rocha, Ada ; Belmira Neto; Migueis, Vera L.. "Sustainability of the Mediterranean Diet - The Indicators Used and Its Results". Paper presented in Ciência 2023 - Encontro com a Ciência e a Tecnologia em Portigal "Ciência e oceano para além do horizonte", 2023.
  4. Iulia Roman; Duarte, Sérgio Pedro; Lobo, António; Couto, António; Migueis, Vera L.. "Can drivers takeover an automated vehicle? – Modelling takeover with machine learning algorithms". Paper presented in 34th ICTCT Conference – Road safety improvement tools: do we really know their impacts?, 2022.
  5. Bôto, Joana Margarida; Rocha, Ada ; Belmira Neto; Migueis, Vera L.. "Sustainability assessment of the Portuguese dietary patterns: Current versus Mediterranean". Paper presented in Ciência 2022 - Encontro com a Ciência e Tecnologia em Portugal, 2022.
Journal article
  1. A.L.D. Loureiro; V.L. Miguéis; Álvaro Costa; Michel Ferreira. "Improving customer retention in taxi industry using travel data analytics: A churn prediction study". Journal of Retailing and Consumer Services (2025): https://doi.org/10.1016/j.jretconser.2025.104288.
    10.1016/j.jretconser.2025.104288
  2. Miguel Rodrigues; João Alexandre Antunes; Vera Miguéis. "Aligning priorities: A Comparative analysis of scientific and policy perspectives on municipal solid waste management". Waste Management (2025): https://doi.org/10.1016/j.wasman.2024.11.031.
    10.1016/j.wasman.2024.11.031
  3. Joana Margarida Bôto; Belmira Neto; Vera Miguéis; Ada Rocha. "Development of the Dietary Pattern Sustainability Index (DIPASI): A novel multidimensional approach for assessing the sustainability of an individual's diet". Sustainable Production and Consumption (2024): https://doi.org/10.1016/j.spc.2024.07.029.
    10.1016/j.spc.2024.07.029
  4. Miguel Rodrigues; V.L. Miguéis; Carlos Felix; Carlos Rodrigues. "Machine learning and cointegration for structural health monitoring of a model under environmental effects". Expert Systems with Applications (2024): https://doi.org/10.1016/j.eswa.2023.121739.
    10.1016/j.eswa.2023.121739
  5. João Pedro Pêgo; Vera Lucia Miguéis; Alfredo Soeiro. "Students’ complex trajectories: exploring degree change and time to degree". International Journal of Educational Technology in Higher Education (2024): https://doi.org/10.1186/s41239-024-00438-5.
    10.1186/s41239-024-00438-5
  6. Bianca Banica; Lia Patrício; Vera Miguéis. "Citizen engagement with sustainable energy solutions - understanding the influence of perceived value on engagement behaviors". Energy Policy (2024): https://doi.org/10.1016/j.enpol.2023.113895.
    10.1016/j.enpol.2023.113895
  7. Miguel Rodrigues; Vera Miguéis; Susana Freitas; Telmo Machado. "Machine learning models for short-term demand forecasting in food catering services: A solution to reduce food waste". Journal of Cleaner Production (2024): https://doi.org/10.1016/j.jclepro.2023.140265.
    10.1016/j.jclepro.2023.140265
  8. João C. Silva; José Coelho Rodrigues; Vera L. Miguéis. "Factors influencing the use of information and communication technologies by students for educational purposes". Education and Information Technologies (2023): https://doi.org/10.1007/s10639-023-12132-6.
    10.1007/s10639-023-12132-6
  9. Eduardo de Meireles e Oliveira; Vera L. Miguéis; José Luís Moura Borges. "Overlap in Automatic Root Cause Analysis in Manufacturing: An Information Theory-Based Approach". Applied Sciences 13 6 (2023): 3416-3416. http://dx.doi.org/10.3390/app13063416.
    10.3390/app13063416
  10. Esther Adot; Anna Akhmedova; Helena Alvelos; Barbosa-Pereira, S.; Jasmina Berbegal-Mirabent; Sónia Cardoso; José Pedro Teixeira Domingues; et al. "SMART-QUAL: a dashboard for quality measurement in higher education institutions". International Journal of Quality & Reliability Management (2022): http://dx.doi.org/10.1108/ijqrm-06-2022-0167.
    10.1108/ijqrm-06-2022-0167
  11. M. Paulo; Vera L. Miguéis; Ivo Pereira. "Leveraging email marketing: Using the subject line to anticipate the open rate". Expert Systems with Applications (2022): https://doi.org/10.1016/j.eswa.2022.117974.
    10.1016/j.eswa.2022.117974
  12. Joana Margarida Bôto; Ada Rocha; Vera Miguéis; Manuela Meireles; Belmira Neto. "Sustainability Dimensions of the Mediterranean Diet: A Systematic Review of the Indicators Used and Its Results". Advances in Nutrition 13 5 (2022): 2015-2038. http://dx.doi.org/10.1093/advances/nmac066.
    10.1093/advances/nmac066
  13. Vera Lucia Miguéis; André Pereira; João Pereira; Gonçalo Figueira. "Reducing fresh fish waste while ensuring availability: Demand forecast using censored data and machine learning". Journal of Cleaner Production (2022): https://doi.org/10.1016/j.jclepro.2022.131852.
    10.1016/j.jclepro.2022.131852
  14. Oliveira, E.E.; Migueis, V.L.; Borges, J.L.. "Understanding Overlap in Automatic Root Cause Analysis in Manufacturing Using Causal Inference". IEEE Access 10 (2022): 191-201. http://www.scopus.com/inward/record.url?eid=2-s2.0-85122296581&partnerID=MN8TOARS.
    10.1109/ACCESS.2021.3139199
  15. e Oliveira, E.; Miguéis, V.L.; Borges, J.L.. "Automatic root cause analysis in manufacturing: an overview & conceptualization". Journal of Intelligent Manufacturing (2022): http://www.scopus.com/inward/record.url?eid=2-s2.0-85124317525&partnerID=MN8TOARS.
    10.1007/s10845-022-01914-3
  16. e Oliveira, E.; Miguéis, V.L.; Borges, J.L.. "On the influence of overlap in automatic root cause analysis in manufacturing". International Journal of Production Research (2021): http://www.scopus.com/inward/record.url?eid=2-s2.0-85118348399&partnerID=MN8TOARS.
    10.1080/00207543.2021.1992680
  17. Martins, Maria P. G.; Migueis, Vera L.; D. S. B. Fonseca; Paulo D. F. Gouveia. "Previsão do abandono académico numa instituição de ensino superior com recurso a data mining". Iberian Journal of Information Systems and Technologies (RISTI.), E28 (2020): 188-203.
    Published
  18. Martins, M.P.G.; Migueis, V.L.; Fonseca, D.S.B.; Gouveia, P.D.F.. "Prediction of academic dropout in a higher education institution using data mining,Previsão do abandono académico numa instituição de ensino superior com recurso a data mining". RISTI - Revista Iberica de Sistemas e Tecnologias de Informacao 2020 E28 (2020): 188-203. http://www.scopus.com/inward/record.url?eid=2-s2.0-85081028601&partnerID=MN8TOARS.
  19. Vera L. Miguéis; Ana S. Camanho; João Falcão e Cunha. "Evaluating the short-term effect of cross-market discounts in purchases using neural networks: A case in retail sector". Expert Systems (2019): https://doi.org/10.1111/exsy.12452.
    10.1111/exsy.12452
  20. A.L.D. Loureiro; V.L. Miguéis; Lucas F.M. da Silva. "Exploring the use of deep neural networks for sales forecasting in fashion retail". Decision Support Systems 114 (2018): 81-93. https://doi.org/10.1016/j.dss.2018.08.010.
    10.1016/j.dss.2018.08.010
  21. Eduardo E Oliveira; Vera L. Miguéis; Luís Guimarães; José Borges. "Power Transformer Failure Prediction: Classification in Imbalanced Time Series". U.Porto Journal of Engineering (2018): https://doi.org/10.24840/2183-6493_003.002_0004.
    10.24840/2183-6493_003.002_0004
  22. Faculdade de Engenharia; V.L. Miguéis; Ana Freitas; Paulo J.V. Garcia; André Silva. "Early segmentation of students according to their academic performance: a predictive modeling approach". Decision Support Systems 115 (2018): 36-51. 0167-9236.
    10.1016/j.dss.2018.09.001
  23. Vera L. Miguéis; Henriqueta Nóvoa; Vera Miguéis; Nóvoa,H. "Exploring Online Travel Reviews Using Data Analytics: An Exploratory Study". Service Science 9 4 (2017): 315-323. https://doi.org/10.1287/serv.2017.0189.
    10.1287/serv.2017.0189
  24. Oliveira, M.M.; Camanho, A.S.; Walden, J.B.; Miguéis, V.L.; Ferreira, N.B.; Gaspar, M.B.. "Forecasting bivalve landings with multiple regression and data mining techniques: The case of the Portuguese Artisanal Dredge Fleet". Marine Policy 84 (2017): 110-118. http://www.scopus.com/inward/record.url?eid=2-s2.0-85025660951&partnerID=MN8TOARS.
    10.1016/j.marpol.2017.07.013
  25. Miguéis, V.L.; Camanho, A.S.; Borges, J.; Vera Miguéis; Ana Camanho; José Luís Borges. "Predicting direct marketing response in banking: comparison of class imbalance methods". Service Business 11 4 (2017): 831-849. http://www.scopus.com/inward/record.url?eid=2-s2.0-85007610447&partnerID=MN8TOARS.
    10.1007/s11628-016-0332-3
  26. Morais,P; Vera Miguéis; Ana Camanho. "Quality of Life Experienced by Human Capital: An Assessment of European Cities". (2013): http://repositorio.inesctec.pt/handle/123456789/5536.
    http://dx.doi.org/10.1007/s11205-011-9923-5
  27. Vera Miguéis; Ana Camanho; João Falcão Cunha; Miguéis, V.L.; Camanho, A.; Falcão E Cunha, J.. "Customer attrition in retailing: An application of Multivariate Adaptive Regression Splines". Expert Systems with Applications 40 16 (2013): 6225-6232. http://repositorio.inesctec.pt/handle/123456789/5800.
    http://dx.doi.org/10.1016/j.eswa.2013.05.069
  28. Miguéis, V.L.; Benoit, D.F.; Van Den Poel, D.; Vera Miguéis; Benoit,DF; Van den Poel,D. "Enhanced decision support in credit scoring using Bayesian binary quantile regression". Journal of the Operational Research Society 64 9 (2013): 1374-1383. http://www.scopus.com/inward/record.url?eid=2-s2.0-84881296815&partnerID=MN8TOARS.
    10.1057/jors.2012.116
  29. Ana Camanho; Vera Miguéis; Dirk Van den Poel; João Falcão Cunha. "Modeling partial customer churn: On the value of first product-category purchase sequences". (2012): http://repositorio.inesctec.pt/handle/123456789/2801.
    10.1016/j.eswa.2012.03.073
  30. Ana Camanho; Vera Miguéis; Dirk Van den Poel; João Falcão Cunha. "Predicting partial customer churn using Markov for discrimination for modeling first purchase sequences". (2012): http://repositorio.inesctec.pt/handle/123456789/2794.
    10.1007/s11634-012-0121-3
  31. Faculdade de Engenharia. "Productivity change and innovation in Norwegian electricity distribution companies". (2012): 0160-5682.
    10.1057/jors.2011.82
  32. Faculdade de Engenharia; Ana Camanho; Vera Miguéis; João Falcão Cunha. "Customer data mining for lifestyle segmentation". (2012): 0957-4174.
    10.1016/j.eswa.2012.02.133
  33. Ana Camanho; João Falcão e Cunha; Vera Miguéis. "Mining Customer Loyalty Card Programs: The Improvement of Service Levels Enabled by Innovative Segmentation and Promotions Design". (2011): http://repositorio.inesctec.pt/handle/123456789/3433.
    10.1007/978-3-642-21547-6_7
Thesis / Dissertation
  1. Vera Lúcia Miguéis Oliveira. "Analytical Customer Relationship Management in Retailing Supported by Data Mining Techniques". PhD, 2012. https://repositorio-aberto.up.pt/handle/10216/64884.
  2. Oliveira, Vera Lúcia Miguéis. "Gestão de stock integrado na Amorim & Irmãos, S. A.". Master, 2008. oai:digitool.fe.up.pt:50948.
Activities

Supervision

Thesis Title
Role 		Degree Subject (Type)
Institution / Organization
2023 - Current Optimization of the management of food services in Social Care Institutions
Co-supervisor
2021 - Current Promoting sustainability in food retailing
Co-supervisor
2021 - Current Retail Product Match
Supervisor
2021 - Current Account Health prediction for a SaaS business
Supervisor
2021 - Current Using machine learning and cointegration for structural health monitoring
Supervisor
2021 - Current Implementation of Business Analytics tools in a padel club
Supervisor
2020 - Current Exploring data-driven product design
Co-supervisor
2020 - Current Evaluating citizens engagement with smart energy solutions
Co-supervisor
2020 - Current Sustainability assessment of the Portuguese dietary patterns: Current versus Mediterranean
Co-supervisor
2020 - Current Integrated Product Life Cycle and Smart Technologies Framework to enhance corporative sustainability
Supervisor
2020 - Current Developing data-driven models to assess structures' health condition
Supervisor
2020 - Current Monitorização da integridade de estruturas com recurso a data analytics
Supervisor
2019 - Current Early adoption of trends in food-based retailing
Supervisor
2018 - Current Going zero waste in canteens: Exploring food demand using data analytics
Supervisor
2018 - Current Learning to Classify a Subject-Line Quality for Email Marketing Using Data Mining Techniques
Supervisor
2018 - Current Churn Prediction in Digital Marketing
Supervisor
2016 - Current Using machine learning and optimization models to support customer lifecycle management in financial services
Supervisor
2020/09/01 - 2024 Minimizing Municipal Solid Waste through Food Waste Prevention: Comprehensive Analysis and Practical Tool
Supervisor
2019/09/01 - 2024 A multi-disciplinary approach to leverage the sustainability of the taxi industry
Supervisor
2022 - 2022 Predicting demand in fashion retailing: a data analytics approach
Supervisor
2017 - 2022 Analysis of energy policies: multidisciplinary
Co-supervisor
2021 - 2021 Aplicação de metodologias de Growth Hacking no desenvolvimento e crescimento dos negócios das empresas e respectivos processos de decisão
Supervisor
2021 - 2021 Aplicação de metodologias de Growth Hacking no desenvolvimento e crescimento dos negócios das empresas e respectivos processos de decisão
Supervisor
2021 - 2021 Analytical CRM in a management consulting firm
Supervisor
2021 - 2021 Framework para avaliação de performance de Serviços (Service Design orientado à excelência) – Aplicação a Modelos Circulares de Negócio
Supervisor
2016 - 2021 Overlap in Automatic Root Cause Analysis in Manufacturing
Supervisor
2020 - 2020 Previsão do potencial de vendas na cadeia de pescado com base na procura censurada
Supervisor
2020 - 2020 Modeling customer churn: Differentiated models per customer segment
Supervisor
2020 - 2020 Avaliação do impacto de ações promocionais nas vendas no contexto do retalho alimentar
Supervisor
2020 - 2020 Developing a tool to help retailers better position themselves in the food retail market
Supervisor
2019 - 2020 Reducing Food Waste: Demand forecasting in catering services using data analytics
Supervisor
2016 - 2020 Desenvolvimento de modelos analíticos de apoio à gestão em instituições do ensino superior, com recurso a data mining
Supervisor
2019 - 2019 Structural Health Monitoring A data-driven damage detection approach
Supervisor

Event organisation

Event name
Type of event (Role) 		Institution / Organization
2020 - Current International Conference on Exploring Service Science 2.0 (2020)
Conference (Member of the Organising Committee)
2015 - Current International Conference on Exploring Service Science 1.5 (2015)
Conference (Member of the Organising Committee)
2013 - Current International Conference on Exploring Service Science 1.3 (2013)
Conference (Member of the Organising Committee)

Jury of academic degree

Topic
Role 		Candidate name (Type of degree)
Institution / Organization
2022 Product line selection in fast-moving consumer goods industries Xavier Andrade (PhD)
2021/03/20 Prediction of Research Octane Number in Catalytic Reforming Units
(Thesis) Main arguer
 Tiago Dias (PhD)
2021 Overlap in Automatic Root Cause Analysis in Manufacturing Eduardo Oliveira (PhD)
2021 Modelling Spatio-Temporal Human Behaviour with Mobile Phone Data: A Data Analytical Approach Dieter Oosterlinck (PhD)
2020/01 Desenvolvimento de Modelos Analíticos de Apoio à Gestão de Instituições do Ensino Superior, com Recurso a Data Mining Maria Prudência Martins (PhD)

Conference scientific committee

Conference name Conference host
2020 - Current IEEE Global Engineering Education Conference
2017 - Current International Conference on Industrial Engineering and Operations Management
2016 - Current Symposium on Intelligent Data Analysis
2013 - Current International Conference on Exploring Service Science

Consulting

Activity description Institution / Organization
2022/03/01 - 2022/12/01 Estudo dos níveis de de incorporação de materiais reciclados em embalagens
2021 - 2022 Intelligent Marketing Solutions
2020 - 2022 Desenvolvimento de uma Metodologia Preditiva com base em dados analíticos, para Otimização de Encomendas de Alimentos no canal HoReCa
2017 - 2018 Melhoria do Sistema de Informação de Suporte aos Processos de Planeamento da Bondalti
2017 - 2018 Assessment à Metodologia de Gestão de Stocks da Frulact
2017 - 2017 SemI40 - Power Semiconductor and Electronics Manufacturing 4.0
2014 - 2014 PromoStock|Diagnóstico do stock global, modelo de previsão de vendas de campanhas promocionais e algoritmos de reaprovisionamento das promoções
2013 - 2014 Estudo do impacto da nova parceria com a GALP nas vendas da Sonae MC
2010 - 2012 KeyIdea| Desenvolvimento de um sistema para monitorização de promoções segmentadas tendo em vista a maximização do índice de fidelização dos clientes

Evaluation committee

Activity description
Role 		Institution / Organization Funding entity
2020 - Current Evaluation of applications for funded projects Agência Nacional de Inovação SA, Portugal Agência Nacional de Inovação SA
2020 - Current Evaluation of applications for funded projects Grantová agentura Ceské republiky, Czech Republic Grantová agentura Ceské republiky
2023 - 2023 Evaluation of applications of PhD Research Scholarships
2023 - 2023 Career progression assessment
Specialist
 Monash Business School, Australia

Journal scientific committee

Journal title (ISSN) Publisher
2021 - Current Journal of Cleaner Production
2020 - Current Decision Support Systems
2017 - Current Empirical economics
2017 - Current International Journal of Remote Sensing and Remote Sensing Letters
2017 - Current Transactions on Knowledge and Data Engineering
2017 - Current Utilities Policy
2016 - Current Expert Systems With Applications
2016 - Current Service Science
2015 - Current European Journal of Operational
2014 - Current Omega, The International Journal of Management Science
Distinctions

Award

2024 Scientific award
2021 Pedagogical Award
Universidade do Porto Faculdade de Engenharia, Portugal
2020 Pedagogical Award
Universidade do Porto Faculdade de Engenharia, Portugal
2019 Best Track Paper Award
IEOM Society International, United States
2019 Pedagogical Award
Universidade do Porto Faculdade de Engenharia, Portugal
2018 Pedagogical Award
Universidade do Porto Faculdade de Engenharia, Portugal
2018 Most Sustainable Idea
Universidade do Porto Faculdade de Engenharia, Portugal
2012 Pedagogical award
Universidade do Porto Faculdade de Engenharia, Portugal
2010 Pedagogical award
Universidade do Porto Faculdade de Engenharia, Portugal
2009 Pedagogical award
Universidade do Porto Faculdade de Engenharia, Portugal