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Dr. Ulpan Tokkozhina is an Invited Assistant Professor at ISCTE-IUL with specialization in Operations Management, Logistics and Supply Chain Management. She holds a PhD in Management degree with thesis in blockchain technology implementation for supply chain management improvement. Ulpan teaches courses on Operations Management, Logistics and Supply Chain Management for both Bachelor and Master degree students. She has co-authored several academic articles and book chapters about the impact of novel technologies on supply chain performance, also won Best Paper Award at EAI INTSYS 2022 International Conference. Ulpan was invited as a guest speaker at an international level - including Mexican University Tecnológico de Monterrey, Molde University of Logistics in Norway and Fundação Getulio Vargas in Brazil. Her current main research interest is novel technologies implementation and use in supply chain context. Currently, Ulpan is involved in a research project "Fish2Fork" curated by EEA Grants and Inov Inesc Inovação, which is aimed on finding novel technological solutions for transparent and sustainable fishing and fish products consumption. 
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Identification

Personal identification

Full name
Ulpan Tokkozhina
Gender
Female

Citation names

  • Tokkozhina, Ulpan

Author identifiers

Ciência ID
061D-7111-02E6

Websites

Knowledge fields

  • Social Sciences - Economics and Business - Business and Management
  • Social Sciences - Economics and Business

Languages

Language Speaking Reading Writing Listening Peer-review
Russian (Mother tongue)
Kazakh (Mother tongue)
English Proficiency (C2) Proficiency (C2) Proficiency (C2) Proficiency (C2) Proficiency (C2)
Portuguese Elementary (A2) Elementary (A2) Beginner (A1) Elementary (A2)
Education
Degree Classification
2019/09 - 2023/07
Concluded
 PhD in Management (Doutoramento)
Major in Operations Management, Logistics and Supply Chain Management
ISCTE-Instituto Universitário de Lisboa, Portugal
2016 - 2016
Concluded
 Executive Education and Professional Development Program (Postgraduate Certificate)
KIMEP University, Kazakhstan
2013/10/01 - 2015/01/16
Concluded
 Management (Master)
ESE Milan, Italy
"“Impact of organizational culture on job performance: a case study based on European School of Economics (Milan)”" (THESIS/DISSERTATION)
2010 - 2013
Concluded
 Business Administration and Accounting (Bachelor)
Major in Management
KIMEP University, Kazakhstan
Affiliation

Science

Category
Host institution 		Employer
2023/12 - Current Invited Auxiliary Researcher (Research) ISCTE Business School, Portugal
ISCTE-Instituto Universitário de Lisboa, Portugal

Teaching in Higher Education

Category
Host institution 		Employer
2021/09 - Current Invited Assistant Professor (University Teacher) ISCTE Business School, Portugal
ISCTE-Instituto Universitário de Lisboa, Portugal
Projects

Grant

Designation Funders
2022/01 - 2023/12 Fish2Fork
PT-INNOVATION-0069 – Fish2Fork
PhD Student Fellow
Concluded

Contract

Designation Funders
2023/03 - 2025/03 AMR-EDUCare - EduCation on Antimicrobial REsistance for the health workforce
Funded by the European Union
Researcher
Ongoing

Other

Designation Funders
2023/02 - 2026/02 NEEM - Nepalese Education in E-health Master
No 101083048
Researcher
Ongoing
Outputs

Publications

Book chapter
  1. Tokkozhina, Ulpan; Martins, Ana Lúcia; Ferreira, João C.. "A New Panacea for Supply Chains?". In Handbook of Research on Blockchain Technology and the Digitalization of the Supply Chain, 273-286. IGI Global, 2023.
    10.4018/978-1-6684-7455-6.ch013
  2. Tokkozhina, Ulpan; Martins, Ana Lucia; Ferreira, Joao C.; Casaca, Augusto. "Traceable Distribution of Fish Products: State of the Art of Blockchain Technology Applications to Fish Supply Chains". In Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering, 89-100. Springer Nature Switzerland, 2023.
    10.1007/978-3-031-30855-0_6
  3. Tokkozhina, Ulpan; Martins, Ana Lucia; Ferreira, Joao C.. "Blockchain-Based Solution for Charitable Supply Chains: Network Proposal Architecture for Portuguese Tax Consignment Program". In Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering, 92-104. Springer Nature Switzerland, 2023.
    10.1007/978-3-031-49379-9_5
  4. Tokkozhina, Ulpan; Martins, Ana Lucia; Ferreira, Joao C.. "Blockchain-Powered Fish Industry: Trust Perceptions of Final Consumers on Traceable Information Availability". In Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering, 151-162. Springer Nature Switzerland, 2023.
    10.1007/978-3-031-49379-9_8
  5. Ferreira, Joao C.; Martins, Ana Lucia; Tokkozhina, Ulpan; Helgheim, Berit Irene. "Fish Control Process and Traceability for Value Creation Using Blockchain Technology". In Innovations in Bio-Inspired Computing and Applications, 761-773. Springer International Publishing, 2022.
    10.1007/978-3-030-96299-9_72
  6. Tokkozhina, Ulpan; Ferreira, Joao C; Martins, Ana Lúcia. "Wine Traceability and Counterfeit Reduction: Blockchain-Based Application for a Wine Supply Chain". In Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering, 59-70. Springer International Publishing, 2022.
    10.1007/978-3-030-97603-3_5
  7. Tokkozhina, Ulpan; Martins, Ana Lucia; Ferreira, Joao C.. "Adopting Blockchain in Supply Chain – An Approach for a Pilot". In Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering, 125-141. Springer International Publishing, 2021.
    10.1007/978-3-030-71454-3_8
Journal article
  1. Tokkozhina, Ulpan; Martins, Ana Lucia; Ferreira, Joao C.. "Multi-tier supply chain behavior with blockchain technology: evidence from a frozen fish supply chain". Operations Management Research 16 3 (2023): 1562-1576. http://dx.doi.org/10.1007/s12063-023-00377-w.
    10.1007/s12063-023-00377-w
  2. Tokkozhina, Ulpan; Mataloto, Bruno Miguel; Martins, Ana Lucia; Ferreira, Joao C.. "Decentralizing Online Food Delivery Services: A Blockchain and IoT Model for Smart Cities". Mobile Networks and Applications (2023): http://dx.doi.org/10.1007/s11036-023-02119-5.
    10.1007/s11036-023-02119-5
  3. Elvas, Luís B.; Tokkozhina, Ulpan; Martins, Ana Lúcia; Ferreira, João C.. "Implementation of disruptive technologies for the last mile delivery efficiency achievement". Transportation Research Procedia 72 (2023): 32-39. http://dx.doi.org/10.1016/j.trpro.2023.11.319.
    10.1016/j.trpro.2023.11.319
  4. Tokkozhina, Ulpan; Martins, Ana Lúcia; Ferreira, Joao C.. "Use of Blockchain Technology to Manage the Supply Chains: Comparison of Perspectives between Technology Providers and Early Industry Adopters". Journal of Theoretical and Applied Electronic Commerce Research 17 4 (2022): 1616-1632. http://dx.doi.org/10.3390/jtaer17040082.
    10.3390/jtaer17040082
  5. Tokkozhina, Ulpan; Lucia Martins, Ana; Ferreira, Joao C.. "Uncovering dimensions of the impact of blockchain technology in supply chain management". Operations Management Research 16 1 (2022): 99-125. http://dx.doi.org/10.1007/s12063-022-00273-9.
    10.1007/s12063-022-00273-9
Activities

Supervision

Thesis Title
Role 		Degree Subject (Type)
Institution / Organization
2023 - 2024 Optimizing Business Efficiency: Exploration of AI-driven demand forecasting
Supervisor of Tomás Alexandre Pereira Bastos
ISCTE-Instituto Universitário de Lisboa, Portugal
2023 - 2024 Exploring the role of novel technologies in hospitals’ patients’ data management
Supervisor of Vasco Lourenço Drumonde Melo
ISCTE-Instituto Universitário de Lisboa, Portugal
2023 - 2024 Circular Economy: The Impact of Logistics Management on the transition to a Sustainable Business Model
Supervisor of Beatriz da Costa Santos de Jesus
ISCTE-Instituto Universitário de Lisboa, Portugal
2023 - 2024 Supply Chain Innovation - Alternatives to the traditional Supply Chain and their benefits, opportunities, and threats
Supervisor of Marta Alexandre Ferreira
ISCTE-Instituto Universitário de Lisboa, Portugal
2023 - 2024 Opportunities and Challenges in the Adoption of Blockchain by SMEs
Supervisor of Augustin Agapii
ISCTE-Instituto Universitário de Lisboa, Portugal
2023 - 2024 Brewing Trust in Coffee Supply Chains: Evaluating the Role of Blockchain Against Sustainable Certifications
Supervisor of Gabriela Faria Dias
ISCTE-Instituto Universitário de Lisboa, Portugal
2023 - 2024 Impact of the quality of tea traceability system on consumers' purchase intention
Supervisor of Chen Hang
ISCTE-Instituto Universitário de Lisboa, Portugal
2022 - 2023 Blockchain technology as a potential solution for cross-border trade challenges: a systematic literature review
Supervisor of Renato Daniel Janeiro Ferreira
ISCTE-Instituto Universitário de Lisboa, Portugal
2022 - 2022 Sentiment Analysis on Nutri Score social media posts
Co-supervisor of Inês Gomes de Carvalho
ISCTE-Instituto Universitário de Lisboa, Portugal

Event organisation

Event name
Type of event (Role) 		Institution / Organization
2020/04/01 - 2020/12/04 Collaborating in the organization of an international scientific conference Intelligent Transport Systems - INTSYS 2020, participating in the dissemination strategy and operationalization of the conference and in the coordination between the elements of the executive committee. Taking part in the review of some of the articles submitted on the topic of Blockchain technology integration to transportation solutions. (2020/12/02 - 2020/12/04)
Conference (Member of the Organising Committee)
 EAI – European Alliance for Innovation , Portugal