???global.info.a_carregar???
Identification

Personal identification

Full name
Carlos Alberto Mesquita Pinto Bessa

Citation names

  • Bessa, Carlos

Author identifiers

Ciência ID
D51B-240E-DD0D
ORCID iD
0000-0003-2752-0391

Telephones

Mobile phone
  • 913062273 (Personal)

Addresses

  • Avenida Araújo e Silva, 142 B - 1º. Frente, 4560-451, Penafiel, Penafiel, Portugal (Personal)

Knowledge fields

  • Social Sciences - Economics and Business - Business and Management
Education
Degree Classification
2014/09/15 - 2017/09/28
Concluded
 Economía de la Empresa y Finanzas (Doctor)
Major in Ciências Sociales y Jurídicas
Universidad Rey Juan Carlos - Campus de Madrid, Spain
"La satisfacción de los trabajadores de la Administración Pública y la calidad de los servicios prestados a los ciudadanos/clientes - Estudio de caso" (THESIS/DISSERTATION)
 Sobresaliente
2009/11/13
Concluded
 Mestrado em Gestão de Marketing (Mestrado)
Major in Gestão de Marketing
Instituto Português de Administração de Marketing, Portugal
 15
2008/02/21
Concluded
 Mestrado em Gestão de Marketing (Licenciatura)
Major in Gestão de Marketing
Instituto Português de Administração de Marketing, Portugal
 14
Affiliation

Teaching in Higher Education

Category
Host institution 		Employer
2019/09/16 - Current Invited Assistant (Polytechnic Teacher) Instituto Politécnico de Viseu Escola Superior de Tecnologia e Gestão de Lamego, Portugal
Instituto Politécnico de Viseu Escola Superior de Tecnologia e Gestão de Lamego, Portugal
2018/10/01 - Current Invited Assistant (Polytechnic Teacher) Instituto Politécnico de Bragança Escola Superior de Comunicação Administração e Turismo, Portugal
2019/02/19 - 2019/07/31 Invited Assistant (University Teacher) Universidade de Trás-os-Montes e Alto Douro, Portugal
2018 - 2019 Invited Assistant (Polytechnic Teacher) Instituto Politécnico de Bragança, Portugal
2018 - 2019 Invited Assistant (Polytechnic Teacher) Instituto Politécnico de Bragança, Portugal
Outputs

Publications

Book chapter
  1. Bessa, C.P.; Machado, I.. "The Leadership and Employee Satisfaction". 241-264. 2024.
    10.1007/978-3-031-57650-8_16
  2. Bessa, C.P.; Machado, I.. "Co-creation and Citizen Satisfaction with the Quality of Public Services". 203-215. 2024.
    10.1007/978-3-031-57650-8_14
  3. Bessa, C.P.; Machado, I.. "The Influence of Sociodemographic Variables on Worker Satisfaction". 217-240. 2024.
    10.1007/978-3-031-57650-8_15
Conference paper
  1. Bessa, Carlos. "The Leadership and Employee Satisfaction". Paper presented in International Congress “Digital sustainability: inclusion and transformation”, Vila Nova de Gaia, 2023.
    Published
  2. Bessa, Carlos. "Co-creation and Citizen Satisfaction with the Quality of Public Services". Paper presented in International Congress “Digital sustainability: inclusion and transformation”, Vila Nova de Gaia, 2023.
    Published
  3. Bessa, Carlos. "The Influence of Sociodemographic Variables on Worker Satisfaction". Paper presented in International Congress “Digital sustainability: inclusion and transformation”, 2023.
    Published
  4. Mimoso, Maria João; Bessa, Carlos. "Os desafios lançados pela inteligência artificial e o Ensino Superior". 2023.
  5. Bessa, Carlos; Pereira, Manuel Sousa; Faria, Sílvia. "Leadership: impact on the satisfaction of public administration workers in Portugal". 2023.
    10.34190/ecmlg.19.1.1704
Journal article
  1. Manuel Joaquim de Sousa Pereira; Carlos Bessa; Silvia Faria. "Leadership: impact on the satisfaction of Public Administration workers in Portugal". European Conference on Management Leadership and Governance (2023): http://dx.doi.org/10.34190/ecmlg.19.1.1704.
    10.34190/ecmlg.19.1.1704
Thesis / Dissertation
  1. Bessa, Carlos. "La Satisfacción de los Trabajadores de la Administracion Pública y la Calidad de los Servicios Prestados a los Ciudadanos/Clientes". PhD, Universidad Rey Juan Carlos, 2017.