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Carlos F. Gomes is Associate Professor with Aggregation (academic degree required to hold Full Professor positions) in Operations Management at the Faculty of Economics - University of Coimbra. He is a full member of the CeBER - Center for Business and Economics Research and a former researcher of the ISR-Institute of Systems and Robotics Coimbra. He received a Ph.D. in Business Administration, an MSc in Business Administration, a postgraduate certificate of Advanced Studies in Industrial Quality and International Business, and a BS in Electrical Engineering from the University of Coimbra. Currently, he is the Co-coordinator of the Ph.D. Program in Business Management. His main research interests are performance management, operations strategy, and manufacturing and service systems improvement. His publications include several dozens of articles in peer-reviewed international journals (Service Industries Journal, International Journal of Production Research, International Journal of Production and Operations Management, Journal of Air Transport Management, Personnel Review, Project Management Journal, Cross-Cultural Management, among other journals). He also published dozens of papers in proceedings of professional meetings and several book chapters.
Identificação

Identificação pessoal

Nome completo
Carlos Alberto Esteves Ferreira Gomes

Nomes de citação

  • Gomes, Carlos F.

Identificadores de autor

Ciência ID
2416-2A75-6AAE
ORCID iD
0000-0001-7071-8833
Google Scholar ID
6aaGG84AAAAJ&hl
Scopus Author Id
57194945634

Domínios de atuação

  • Ciências Sociais - Economia e Gestão - Organização e Gestão de Empresas
Formação
Grau Classificação
2012
Concluído
Business Management - Operations Management (Título de Agregado)
Universidade de Coimbra Faculdade de Economia, Portugal
"n/a" (TESE/DISSERTAÇÃO)
Aprovado por unanimidade
2004/06/17
Concluído
Organização e Gestão de Empresas - PhD in Business Administration (Doutoramento)
Especialização em Gestão de Operações
Universidade de Coimbra Faculdade de Economia, Portugal
"A Avaliação da Performance Nas Empresas Transformadoras Portuguesas - A Eficácia Operacional" (TESE/DISSERTAÇÃO)
Sem classificação
Percurso profissional

Ciência

Categoria Profissional
Instituição de acolhimento
Empregador
2016/10/03 - Atual Investigador (Investigação) Universidade de Coimbra, Portugal
Universidade de Coimbra Centro de Investigação em Economia e Gestão, Portugal

Docência no Ensino Superior

Categoria Profissional
Instituição de acolhimento
Empregador
2015/12/03 - Atual Professor Associado (Docente Universitário) Universidade de Coimbra Faculdade de Economia, Portugal
2004/06/01 - 2015/12/02 Professor Auxiliar (Docente Universitário) Universidade de Coimbra Faculdade de Economia, Portugal
1999/10 - 2004/06 Assistente (Docente Universitário) Universidade de Coimbra, Portugal
1995/11/22 - 1999/09/15 Assistente Convidado (Docente Universitário) Universidade de Coimbra Faculdade de Economia, Portugal

Cargos e Funções

Categoria Profissional
Instituição de acolhimento
Empregador
2013/04 - Atual Co-Director of PhD Program in Business Management Universidade de Coimbra, Portugal
2012/01/01 - 2015/10/01 Coordinator of the Undergraduate Program in Management Universidade de Coimbra Faculdade de Economia, Portugal
2009/11/01 - 2013/09/01 Coordinator of the Business Administration Department Universidade de Coimbra Faculdade de Economia, Portugal
1996/10/01 - 2004/07/01 Coordinator of the Internships Program in Management Universidade de Coimbra Faculdade de Economia, Portugal
Produções

Publicações

Artigo em conferência
  1. Samuel Leite Castelo; Gomes, Carlos F.. "Reforma Administrativa e Desempenho Governamental - O Efeito Mediador da Gestão e Medição de Desempenho". Trabalho apresentado em XLIV Encontro da ANPAD - Encontro Nacional de Pós-Graduação em Administração, Rio Grande do Sul, 2020.
  2. Morais, Diana; Gomes, Carlos F.; Yasin, Mahmoud M.. "Improving the Public Sector Services through the Integration of Technology and Communication". Trabalho apresentado em North American Management Society - MBAA International Conference, Chicago, 2018.
    Publicado
  3. Yasin, Mahmoud M.; Gomes, Carlos F.; Alavi, Jafar. "Performance Measurements Utilization: Iranian versus Portuguese Manufacturing Organizations". Trabalho apresentado em 46th Annual Meeting of the Western Decision Science Institute, Vancouver, 2017.
    Publicado
  4. Bezerra, George L.; Gomes, Carlos F.. "Measuring Performance in Complex Settings: An Exploratory Study of the Practices in the Airport Sector". Trabalho apresentado em XXX ANPET - Congresso de Pesquisa e Ensino em Transportes, Rio de Janeiro, 2016.
  5. Gomes, Carlos F.; Yasin, Mahmoud M.. "Extent of utilization of human performance measures in manufacturing and service organizations: Impact on financial and competitive measures”". Trabalho apresentado em MBAA International Conference, Chicago, 2016.
    Publicado
  6. Carlos F Gomes; Mahmoud M. Yasin. "Dimensionality and relevance of maintenance performance measures". Seatle, 2015.
    Publicado
  7. Gomes, Carlos F.; Yasin, Mahmoud M.. "Promoting the consistency between business strategies followed by manufacturing organizations and their performance measurement approach: An empirical investigation". Trabalho apresentado em MBAA International Conference, Chicago, 2015.
    Publicado
  8. Gomes, Carlos F.; Yasin, Mahmoud M.; Small, Michael H.. "Competitive Strategies in the Portuguese Service Sector". Trabalho apresentado em MBAA International Conference, Chicago, 2014.
    Publicado
  9. Yasin, Mahmoud M.; Gomes, Carlos F.; Miller, Phillip E.. "The Role of Business Internships in Understanding Effective Performance and Employment". Trabalho apresentado em MBAA International Conference, Chicago, 2014.
    Publicado
  10. George C. L. Bezerra; Gomes, Carlos F.. "An assessment of Passenger´s Satisfaction in Brazilian Airports". Trabalho apresentado em ATRS World Conference, Bordeus, 2014.
    Publicado
  11. Gomes, Carlos F.; Yasin, Mahmoud M.; Small, Michael H.. "Effective Project Management in the Public Sector: The Role of Project Managers in the Context of a Changing Environment". Trabalho apresentado em Association for Global Business - Twenty Sixth International Conference, Orlando, 2014.
    Publicado
  12. Cunha, Caroline Gomes Rosa; Gomes, Carlos F.. "Medição e Gestão da Performance Ambiental". Trabalho apresentado em XXIII Spanish Luso Conference on Management, Málaga, 2013.
    Publicado
  13. Gomes, Carlos F.; Alavi, Jafar; Yasin, Mahmoud M.; Khorvash, Fariba. "Oral Communication Dimensions: The Case of Iranian College Students". Trabalho apresentado em 42nd Annual Meeting of the Western Decision Science Institute, Long Beach, California, 2013.
    Publicado
  14. Gomes, Carlos F.; Yasin, Mahmoud M.. "Relationship Between Business Strategies Followed by Service Organizations and their Performance Measurement Approach". Trabalho apresentado em 42nd Annual Meeting of the Western Decision Science Institute, Long Beach, California, 2013.
    Publicado
  15. Bastos, César F. S.; Gomes, Carlos F.. "Factores que influenciam a implementação de sistemas de medição da performance". Trabalho apresentado em XIII Congresso Internacional de Custos, Porto, 2013.
    Publicado
  16. Mamede, Pedro; Gomes, Carlos F.. "Sustainable Development in Portuguese Business Organizations: Performance Dimensionality and Utilization Patterns". Trabalho apresentado em 1st International Congress on Energy & Environment, Porto, 2013.
    Publicado
  17. Torres, Pedro; Gomes, Carlos F.; Yasin, Mahmoud M.. "Determinants of e-satisfaction: an empirical research". Trabalho apresentado em 22nd International Business Research Conference, Madrid, 2013.
    Publicado
  18. Mamede, P.; Gomes, C.F.. "Corporate sustainability measurement in Portuguese manufacturing organizations". 2013.
  19. Yasin, Mahmoud M.; Gomes, Carlos F.; Koubida, Sallem. "Business education and business expectations in Morocco – Evidences from internships". Trabalho apresentado em Midwest Business Administration Academy International Conference, Chicago, 2012.
    Publicado
  20. Gomes, Carlos F.; Yasin, Mahmoud M.. "Managing Public Sector Projects in Portugal: Meeting the Challenge through Effective Leadership". Trabalho apresentado em Midwest Business Administration Academy International Conference, Chicago, 2012.
    Publicado
  21. Sá, Cristina; Gomes, Carlos F.; Martins, António. "Tax Morale: A Tool for the Portuguese Economy Competitiveness". Trabalho apresentado em XXII Spanish – Luso Conference on Management, Vila Real, 2012.
    Publicado
  22. Martinho, José Luis; Gomes, Carlos F.. "As Tecnologias de Informação e a Integração das Empresas na Cadeia de Abastecimento - A Influência dos Gestores Funcionais". Trabalho apresentado em XXII Spanish – Luso Conference on Management, Vila Real, 2012.
    Publicado
  23. Sá, Cristina; Martins, António; Gomes, Carlos F.. "Tax morale dimensions analysis in Portugal". Trabalho apresentado em 1st OBEGEF Conference, Porto, 2012.
    Publicado
  24. Alavi, Jafar; Yasin, Mahmoud M.; Gomes, Carlos F.; Shafieyoun, Rasoul. "Performance Measurement Practices in Manufacturing Firms: The Case of Iranian Manufacturing Sector". Trabalho apresentado em 42nd Annual Meeting of the Decision Science Institute, San Francisco, 2012.
    Publicado
  25. Gomes, Carlos F.; Yasin, Mahmoud M.. "The effectiveness of strategic orientations of service organizations: The shift toward an open business service model". Trabalho apresentado em Conference of the International Academy of Business and Economics, Las Vegas, 2011.
    Publicado
  26. Martinho, José Luis; Gomes, Carlos F.. "Interacção entre Gestores Funcionais e Responsáveis pelas Tecnologias de Informação: Implicações na Performance Organizacional". Trabalho apresentado em XXXV Encontro da ANPAD, Rio de Janeiro, 2011.
    Publicado
  27. Gomes, Carlos F.; Lisboa, João V.; Yasin, Mahmoud M.. "The effectiveness of the strategic orientation of Portuguese service organizations: The role of traditional relative to innovative competitive methods". Trabalho apresentado em 2nd Annual Conference of the European Decision Sciences Institute, Frankfurt, 2011.
    Publicado
  28. Ferreira, José Henrique; Gomes, Carlos F.; Yasin, Mahmoud M.. "Enhancing the Patient Orientation of Public Hospitals Through More Effective Operational Practices and Resources Utilization". Trabalho apresentado em 40th Annual Meeting of the Western Decision Science Institute, Portland, 2011.
    Publicado
  29. Martinho, José Luis; Gomes, Carlos F.. "Os sistemas empresariais e a performance organizacional: A influência da integração na cadeia de abastecimento". Trabalho apresentado em XXI Spanish – Luso Conference on Management, Cordoba, 2011.
    Publicado
  30. Simões, Jorge M.; Gomes, Carlos F.; Yasin, Mahmoud M.. "A Literature Review of Maintenance Performance Measurement: Directions for Future Research". Trabalho apresentado em 40th Annual Meeting of the Western Decision Science Institute, Portland, 2011.
    Publicado
  31. Gomes, Carlos F.; Yasin, Mahmoud M.; Small, Michael H.. "An Assessment of Factors Influencing Project Effectiveness in the Public Sector: A Structural Modeling Approach". Trabalho apresentado em 41st Annual Meeting of the Decision Science Institute, San Diego, 2010.
    Publicado
  32. Lisboa, João V.; Gomes, Carlos F.; Yasin, Mahmoud M.. "Aggregate Production Planning: Keep It Simple!". Trabalho apresentado em 1st Annual Conference of the European Decision Sciences Institute, Barcelona, 2010.
    Publicado
  33. Bastos, César F. S.; Gomes, Carlos F.. "Performance Measurement Systems in Portuguese Firms: Factors influencing a successful utilization". Trabalho apresentado em 17th International Annual EurOMA Conference, Porto, 2010.
    Publicado
  34. Gomes, Carlos F.; Yasin, Mahmoud M.. "Service Performance: Measures and Utilization Practices". Trabalho apresentado em Midwest Business Administration Academy International Conference, Chicago, 2010.
    Publicado
  35. Martinho, José Luis; Gomes, Carlos F.. "O impacto das tecnologias de informação na performance organizacional: a importância do relacionamento inter-funcional". Trabalho apresentado em XX Spanish – Luso Conference on Management, Setúbal, 2010.
    Publicado
  36. Bastos, César F. S.; Gomes, Carlos F.. "A medição da performance nas PMEs – uma abordagem contingencial". Trabalho apresentado em XX Spanish – Luso Conference on Management, Setúbal, 2010.
    Publicado
  37. Gomes, Carlos F.; Yasin, Mahmoud M.; Lisboa, João V.. "Utilization and Relevance of Performance Measures in Manufacturing Organizations". Trabalho apresentado em 40th Annual Meeting of the Decision Science InstituteNew, New Orleans, 2009.
    Publicado
  38. Yasin, Mahmoud M.; Gomes, Carlos F.; Al-Najjar, Mohammad. "An Overview of the Service Performance Measurement Literature". Trabalho apresentado em 40th Annual Meeting of the Decision Science Institute, New Orleans, 2009.
    Publicado
  39. Bastos, César F. S.; Gomes, Carlos F.. "A Influência dos Recursos Humanos na Implementação e Utilização dos Sistemas de Medição de Performance – As especificidades das PME’s". Trabalho apresentado em XXXIII Encontro da ANPAD, São Paulo, 2009.
    Publicado
  40. Gomes, Carlos F.; Yasin, Mahmoud M.; Yasin, Yousef. "Tracking Operational Effectiveness in Healthcare Operational Settings". Trabalho apresentado em Midwest Business Administration Academy International Conference, Chicago, 2009.
    Publicado
  41. Martinho, José Luis; Gomes, Carlos F.. "O Impacte das Tecnologias de Informação na Performance das Empresas Portuguesas: Um Modelo de Investigação". Trabalho apresentado em XIX Spanish – Luso Conference on Management, Baeza, 2009.
    Publicado
  42. Gomes, Carlos F.; Bastos, César F. S.. "A medição de performance nas pequenas e médias empresas: Características específicas e processos de implementação". Trabalho apresentado em XIX Spanish – Luso Conference on Management, Baeza, 2009.
    Publicado
  43. Gomes, Carlos F.; Yasin, Mahmoud M.; Lisboa, João V.. "Strategic Orientations of Manufacturing Organizations in the European Market: Evidence from Portugal". Trabalho apresentado em 39th Annual Meeting of the Decision Science Institute, Baltimore, 2008.
    Publicado
  44. Gomes, Carlos F.; Augusto, Mario G.; Yasin, Mahmoud M.. "An Examination of strategic effectiveness in the context of strategic groups: A Structural Equation Modeling Approach". Trabalho apresentado em 39th Annual Meeting of the Decision Science Institute, Baltimore, 2008.
    Publicado
  45. Gomes, Carlos F.; Yasin, Mahmoud M.. "An Examination of Effective Performance Dimensions for Entry-Level Managers". Trabalho apresentado em 37th Annual Meeting of the Western Decision Science Institute, San Diego, 2008.
    Publicado
  46. Yasin, Mahmoud M.; Gomes, Carlos F.; Almeida, Filipe. "Desired performance characteristics of entry-level managers and educational perspectives: Gaps and implications". Trabalho apresentado em 38th Annual Meeting of the Decision Science Institute, Phoenix, 2007.
    Publicado
  47. Bastos, César F. S.; Gomes, Carlos F.. "Os Sistemas de Medição da Performance nas PME´s - Factores que influenciam a sua implementação e utilização". Trabalho apresentado em X Fórum Internacional de Administração - IV Congresso Mundial de Administração, Coimbra, 2007.
    Publicado
  48. Gomes, Carlos F.; Yasin, Mahmoud M.; Lisboa, João V.. "Service Performance Effectiveness in a Hospitality Operational Setting: Measurement and Implementation". Trabalho apresentado em Annual EurOMA 2007 Conference, Ankara, 2007.
    Publicado
  49. Gomes, Carlos F.; Yasin, Mahmoud M.; Lisboa, João V.. "The view of public sector officials on project management: Relevance and information availability". Trabalho apresentado em Midwest Business Administration Academy International Conference, Chicago, 2007.
    Publicado
  50. Martins, António; Gomes, Carlos F.; Sá, Patrícia M.. "Performance management in a Portuguese public organization in the context of reform". Trabalho apresentado em 68th Annual Conference of the American Society for Public Administration, Washington DC, 2007.
    Publicado
  51. Gomes, Carlos F.; Yasin, Mahmoud M.; Lisboa, João V.. "An open system view of manufacturing success factors: The perspective of external decision-makers". Trabalho apresentado em 37th Annual Meeting of the Decision Science Institute, Santo António, 2006.
    Publicado
  52. Gomes, Carlos F.; Yasin, Mahmoud M.; Lisboa, João V.. "Organizational Performance: Information availability and sharability perspectives". Trabalho apresentado em Annual EurOMA 2006 Conference, Glasgow, 2006.
    Publicado
  53. Gomes, Carlos F.; Yasin, Mahmoud M.; Lisboa, João V.. "Manufacturing Operational Effectiveness Measurement and Utilization: Operations and Organizational Perspectives". Trabalho apresentado em 36th Annual Meeting of the Decision Science Institute, San Francisco, 2005.
    Publicado
  54. Gomes, Carlos F.; Yasin, Mahmoud M.; Lisboa, João V.. "An Examination of High and Low Performing Manufacturing organizations: The Impact of Employees and Costumers on Effective Performance". Trabalho apresentado em 8th Edition of the Decision Science Institute International Conference, Barcelona, 2005.
    Publicado
  55. Gomes, Carlos F.; Yasin, Mahmoud M.; Lisboa, João V.. "Manufacturing Performance: Dimensionality and Utilization Patterns". Trabalho apresentado em 34th Annual Meeting of the Western Decision Science Institute, Vancouver, 2005.
    Publicado
  56. Gomes, Carlos F.; Yasin, Mahmoud M.; Lisboa, João V.. "An Empirical Comparative Analysis of Manufacturing Performance Measures Utilization: Executives versus Financial Analysts". Trabalho apresentado em 34th Annual Meeting of the Decision Science Institute, Washington, 2003.
    Publicado
  57. Gomes, Carlos F.; Yasin, Mahmoud M.. "An Examination of Manufacturing Performance Measurement Practices: Utilization Relevance and Availability". Trabalho apresentado em Joint International Conference of European Operations Management Association & Production and Operation Management Society, Lago Como, 2003.
    Publicado
  58. Gomes, Carlos F.; Yasin, Mahmoud M.; Lisboa, João V.. "A Critical Examination of Manufacturing Performance Measurement Literature: Lessons Learned". Trabalho apresentado em 32th Annual Meeting of the Western Decision Science Institute, Hawaii, 2003.
    Publicado
  59. Gomes, C.F.; Yasin, M.M.; Lisboa, J.V.. "An empirical comparative analysis of manufacturing performance measures utilization: Executives versus financial analysts". 2003.
  60. Gomes, C.F.; Lisboa, J.V.; Yasin, M.M.; Gomes, Carlos F.; Lisboa, João V.; Yasin, Mahmoud M.. "An Empirical Examination of the Nature of Variables Relevant to the Performance of Portuguese Manufacturing Firms". Trabalho apresentado em 33th Annual Meeting of the Decision Science Institute, San Diego, 2002.
    Publicado
  61. Augusto, Mario G.; Gomes, Carlos F.; Lisboa, João V.. "The Influence of Financial Strategies on the Capital Structure of Portuguese Companies". Trabalho apresentado em 31th Annual Meeting of the Decision Science Institute, Orlando, 2000.
    Publicado
  62. Gomes, Carlos F.; Lisboa, João V.; Yasin, Mahmoud M.. "The Influence of Job Sequencing Rules on the Performance of a Textile Factory". Trabalho apresentado em 31th Annual Meeting of the Decision Science Institute, Orlando, 2000.
    Publicado
  63. Augusto, Mario G.; Gomes, Carlos F.; Lisboa, João V.. "The Capital Structure as a Strategic Weapon: The Point of View of the Portuguese Financial Managers". Trabalho apresentado em First International Conference of the Iberoamerican Academy of Management, Madrid, 1999.
    Publicado
  64. Gomes, Carlos F.; Lisboa, João V.; Yasin, Mahmoud M.. "An Integrated Simulation Approach to Business Education". Trabalho apresentado em 30th Annual Meeting of the Decision Science Institute, New Orleans, 1999.
    Publicado
Artigo em revista
  1. Carlos F. Gomes; Mahmoud M. Yasin; Jorge M. Simões. "The emerging organizational role of the maintenance function: a strategic perspective". Journal of Quality in Maintenance Engineering 27 6 (2021): 144-168. https://doi.org/10.1108/JQME-03-2017-0012.
    Publicado • 10.1108/JQME-03-2017-0012
  2. Pedroso, Elsa; Gomes, Carlos F.. "The effectiveness of management accounting systems in SMEs: a multidimensional measurement approach". Journal of Applied Accounting Research 21 3 (2020): 497-515. http://dx.doi.org/10.1108/jaar-05-2018-0059.
    Publicado • 10.1108/jaar-05-2018-0059
  3. Elsa Pedroso; Carlos F. Gomes; Mahmoud M. Yasin. "Management accounting systems: an organizational competitive performance perspective". Benchmarking: An International Journal 27 6 (2020): 1843-1874. https://doi.org/10.1108/BIJ-12-2019-0547.
    Publicado • 10.1108/BIJ-12-2019-0547
  4. George C.L. Bezerra; Carlos F. Gomes. "Antecedents and consequences of passenger satisfaction with the airport". Journal of Air Transport Management 83 (2020): 101766-101766. https://doi.org/10.1016/j.jairtraman.2020.101766.
    Publicado • 10.1016/j.jairtraman.2020.101766
  5. George C.L. Bezerra; Carlos F. Gomes. "Determinants of passenger loyalty in multi-airport regions: Implications for tourism destination". Tourism Management Perspectives 31 (2019): 145-158. https://doi.org/10.1016/j.tmp.2019.04.003.
    10.1016/j.tmp.2019.04.003
  6. Carlos F. Gomes; Michael H. Small; Mahmoud M. Yasin. "Towards excellence in managing the public-sector project cycle: a TQM context". International Journal of Public Sector Management 32 2 (2019): 207-228. https://doi.org/10.1108/IJPSM-11-2017-0315.
    10.1108/IJPSM-11-2017-0315
  7. José Luís Martinho; Carlos F. Gomes; Mahmoud M. Yasin. "Information technology and the supply chain integration: a business executives' context". International Journal of Business Information Systems 30 3 (2019): 277-277. https://doi.org/10.1504%2Fijbis.2019.098243.
    Publicado • 10.1504/ijbis.2019.098243
  8. George C.L. Bezerra; Carlos F. Gomes. "Performance measurement practices in airports: Multidimensionality and utilization patterns". Journal of Air Transport Management 70 (2018): 113-125. https://doi.org/10.1016/j.jairtraman.2018.05.006.
    Publicado • 10.1016/j.jairtraman.2018.05.006
  9. Gomes, Carlos F.; Najjar, Mohammad; Yasin, Mahmoud M.. "Exploring competitive strategic performance consistency in service organizations". Measuring Business Excellence 22 2 (2018): 165-182. http://dx.doi.org/10.1108/mbe-11-2016-0054.
    Publicado • 10.1108/mbe-11-2016-0054
  10. Gomes, C.F.; Yasin, M.M.. "Toward promoting effective strategic performance: The relevance of the alignment of performance measurement and competitive strategic choices". International Journal of Business Excellence 12 3 (2017): 329-350. http://www.scopus.com/inward/record.url?eid=2-s2.0-85020443634&partnerID=MN8TOARS.
    Publicado • 10.1504/IJBEX.2017.084445
  11. Andrade, Leonel J C; Gomes, Carlos F.; Yasin, Mahmoud M.. "Insight into the Process of Negotiating with Stakeholders: An Organizational Learning Context". Competition Forum 15 1 (2017): 65-76.
    Publicado
  12. Yasin, Mahmoud M.; Gomes, Carlos F.; Alavi, Jafar. "Performance Measurements Utilizations among Iranian and Portuguese Manufacturing Organizations: Similarities and Differences". The Journal of Business Diversity 17 2 (2017): 63-74. https://search.proquest.com/docview/1949474259?accountid=39703.
    Publicado
  13. Simões, Jorge M.; Gomes, Carlos F.; Yasin, Mahmoud M.. "Changing role of maintenance in business organisations: measurement versus strategic orientation". International Journal of Production Research . (2016): 1-18.
    Publicado • 10.1080/00207543.2015.1106611
  14. Bezerra, George Christian Linhares; Gomes, Carlos F.. "Measuring airport service quality: A multidimensional approach". Journal of Air Transport Management 53 . (2016): 85-93.
    Publicado • 10.1016/j.jairtraman.2016.02.001
  15. Martinho, José Luís; Gomes, Carlos F.; Yasin, Mahmoud M.. "The role of people and social context in promoting the IT organizational performance". Personnel Review 45 5 (2016): 1087-1107.
    Publicado • 10.1108/PR-02-2015-0034
  16. Bezerra, G.C.L.; Gomes, C.F.. "Performance measurement in airport settings: a systematic literature review". Benchmarking 23 4 (2016): 1027-1050. http://www.scopus.com/inward/record.url?eid=2-s2.0-84976415945&partnerID=MN8TOARS.
    10.1108/BIJ-10-2015-0099
  17. Yasin, M.M.; Gomes, C.F.; Alavi, J.; Shafieyoun, R.; Yasin, Mahmoud M.; Gomes, Carlos F.; Alavi, Jafar; Shafieyoun, Rasoul. "Performance management in Iranian manufacturing organisations: Practices and culture". International Journal of Business Excellence 10 3 (2016): 329-353. http://www.scopus.com/inward/record.url?eid=2-s2.0-84986218432&partnerID=MN8TOARS.
    Publicado • 10.1504/IJBEX.2016.10000135
  18. Gomes, Carlos F.; Yasin, Mahmoud M.. "Toward Understanding the Importance of the Different Aspects of Oral Communication: An Exploratory Study of MBA Students in Portugal". Competition Forum 14 2 (2016): 351-358. https://search.proquest.com/docview/1838505717?accountid=39703.
    Publicado
  19. Gomes, Carlos F.; Yasin, Mahmoud M.; Small, Michael H.. "Capabilities as components of competitive strategy in the Portuguese Service Sector". International Journal of Services and Operations Management 20 3 (2015): 302-319.
    Publicado • 10.1504/IJSOM.2015.067770
  20. Martinho, José Luis; Gomes, Carlos F.; Yasin, Mahmoud M.; Martinho, J.L.; Gomes, C.F.; Yasin, M.M.. "Enhancing organizational performance through information technology: An organizational and social strategic context". International Journal of Business Information Systems 20 1 (2015): 95-115. http://www.scopus.com/inward/record.url?eid=2-s2.0-84938680792&partnerID=MN8TOARS.
    Publicado • 10.1504/IJBIS.2015.070887
  21. Rodrigues, Elsa P.; Gomes, Carlos F.; Yasin, Mahmoud M.. "Toward Education and Training the Human Resources: Meeting the challenge". International Journal of Process Management & Benchmarking 25 4 (2015): 387-407.
    Publicado • 10.1504/IJPMB.2015.072318
  22. Bezerra, George C.L.; Gomes, Carlos F.. "The effects of service quality dimensions and passenger characteristics on passenger's overall satisfaction with an airport". Journal of Air Transport Management 44 . (2015): 77-81.
    Publicado • 10.1016/j.jairtraman.2015.03.001
  23. Yasin, Mahmoud M.; Gomes, Carlos F.; Miller, Phillip E.. "A Win-Win Approach to Promoting Cooperation between Business Organizations and Business Education: The Role of Internships". International Journal of Process Management and Benchmarking 25 4 (2015): 499-514.
    Publicado • 10.1504/IJPMB.2015.072330
  24. Yasin, Mahmoud M.; Gomes, Carlos F.; Koubida, Sallem. "The gap between education and business expectations – The case of Morocco". The Journal of Applied Business and Economics 17 1 (2015): 9-14. https://search.proquest.com/docview/1726788002?accountid=39703.
    Publicado
  25. Sá, Cristina; Martins, António; Gomes, Carlos F.. "Tax morale, Occupation and Income Level: An Analysis of Portuguese Taxpayers". Journal of Economics, Business and Management 2 2 (2014): 112-116.
    Publicado
  26. Mamede, Pedro; Gomes, Carlos F.. "Corporate Sustainability Measurement in Service Organizations: A Case Study From Portugal". Environmental Quality Management 23 3 (2014): 49-73.
    Publicado • 10.1002/tqem.21370
  27. Gomes, Carlos F.; Yasin, Mahmoud M.; Lisboa, João V.; Small, Michael H.. "Discerning competitive strategy through an assessment of competitive methods". The Service Industries Journal 34 (2014): 1-25.
    Publicado • 10.1080/02642069.2014.915946
  28. Sá, Cristina; Martins, António; Gomes, Carlos F.. "The influence of demographic factors and risk aversion on tax morale: A multi-group analysis". European Journal of Research on Education 2 2 (2014): 82-82.
    Publicado • 10.15527/ejre.201426251
  29. Torres, Pedro; Gomes, Carlos F.; Yasin, Mahmoud M.. "The perception of Portuguese executives of satisfaction factors associated with the e-business encounter". World Review of Business Research 4 2 (2014): 123-133.
    Publicado
  30. Gomes, Carlos F.; Yasin, Mahmoud M.. "An assessment of performance-related practices in service operational settings: measures and utilization patterns". The Service Industries Journal 33 1 (2013): 73-97.
    Publicado • 10.1080/02642069.2011.600441
  31. Gomes, Carlos F.; Yasin, Mahmoud M.. "Managing Public Sector Projects in Portugal: Meeting the Challenge through Effective Leadership". Journal of Leadership, Accountability and Ethics 10 2 (2013): 113-122.
    Publicado
  32. Gomes, Carlos F.; Yasin, Mahmoud M.; Small, Michael H.. "Public Sector Project Manager Characteristics: Evidence from Portugal". Competition Forum 11 2 (2013): 283-288.
    Publicado
  33. Torres, Pedro; Gomes, Carlos F.; Yasin, Mahmoud M.. "E-business performance measurement: A user-level approach". Competition Forum 11 1 (2013): 32-37.
    Publicado
  34. Bastos, César F. S.; Gomes, Carlos F.. "Factores que influenciam a implementação de sistemas de medição da performance". Revista del Instituto Internacional de Costos 11 (2013): 142-175. http://www.revistaiic.org/articulos/num11/articulo3_esp.pdf.
    Publicado
  35. Gomes, Carlos F.; Yasin, Mahmoud M.; Small, Michael H.. "Discerning Interrelationships among the Knowledge, Competencies, and Roles of Project Managers in the Planning and Implementation of Public Sector Projects". International Journal of Public Administration 35 5 (2012): 315-328.
    Publicado • 10.1080/01900692.2012.655461
  36. Lisboa, João V.; Gomes, Carlos F.; Yasin, Mahmoud M.. "Enhancing Organizations competitiveness through a practical approach to the aggregate production planning problem". International Journal of Management 29 2 (2012): 793-806.
    Publicado
  37. Ferreira, José Henrique; Gomes, Carlos F.; Yasin, Mahmoud M.. "Improving patients' satisfaction through more effective utilization of operating rooms resources: An informational-based perspective". Clinical Governance: An International Journal 16 4 (2011): 291-307.
    Publicado • 10.1108/14777271111175341
  38. Gomes, Carlos F.; Yasin, Mahmoud M.. "A systematic benchmarking perspective on performance management of global small to medium-sized organizations: An implementation-based approach". Benchmarking: An International Journal 18 4 (2011): 543-562.
    Publicado • 10.1108/14635771111147632
  39. Gomes, Carlos F.; Yasin, Mahmoud M.. "Toward the promotion of effective performance of entry-level managers: the case of Portugal". Competitiveness Review: An International Business Journal incorporating Journal of Global Competitiveness 21 3 (2011): 288-305.
    Publicado • 10.1108/10595421111134868
  40. Yasin, Mahmoud M.; Gomes, Carlos F.; Miller, Phillip E.. "Competitive strategic grouping for hospitals: Operational and strategic perspectives on the effective implementation of quality improvement initiatives". The TQM Journal 23 3 (2011): 301-312.
    Publicado • 10.1108/17542731111124352
  41. Simões, Jorge M.; Gomes, Carlos F.; Yasin, Mahmoud M.. "A literature review of maintenance performance measurement: A conceptual framework and directions for future research". Journal of Quality in Maintenance Engineering 17 2 (2011): 116-137.
    Publicado • 10.1108/13552511111134565
  42. Gomes, Carlos F.; Yasin, Mahmoud M.; Lisboa, João V.. "Performance measurement practices in manufacturing firms revisited". International Journal of Operations & Production Management 31 1 (2011): 5-30.
    Publicado • 10.1108/01443571111098726
  43. Gomes, Carlos F.; Yasin, Mahmoud M.. "Challenges to business education: the gap between practices and expectations". International Journal of Business Research 11 6 (2011): 169-177.
    Publicado
  44. Gomes, Carlos F.; Yasin, Mahmoud M.; Yasin, Yousef. "Assessing operational effectiveness in healthcare organizations: a systematic approach". International Journal of Health Care Quality Assurance 23 2 (2010): 127-140.
    Publicado • 10.1108/09526861011017067
  45. Gomes, Carlos F.; Augusto, Mario G.; Yasin, Mahmoud M.. "Strategic grouping and performance of Portuguese manufacturing firms: a structural equation modelling approach". International Journal of Business and Systems Research 4 4 (2010): 417-417.
    Publicado • 10.1504/IJBSR.2010.033421
  46. Yasin, Mahmoud M.; Gomes, Carlos F.. "Performance management in service operational settings: a selective literature examination". Benchmarking: An International Journal 17 2 (2010): 214-231.
    Publicado • 10.1108/14635771011036311
  47. Yasin, Mahmoud M.; Gomes, Carlos F.; Almeida, Filipe. "Effective managerial performance and education: towards closing the gaps". International Journal of Continuing Engineering Education and Life-Long Learning 19 1 (2009): 59-73.
    Publicado • 10.1504/IJCEELL.2009.023058
  48. Yasin, Mahmoud M.; Gomes, Carlos F.; Miller, Phillip E.. "Characteristics of Portuguese public-sector project managers: Toward closing the effectiveness gap". Project Management Journal 40 3 (2009): 47-55.
    Publicado • 10.1002/pmj.20114
  49. Gomes, Carlos F.; Yasin, Mahmoud M.; Lisboa, João V.. "Benchmarking competitive methods and strategic choices of Portuguese SMEs: Traditional practices and new realities". Benchmarking: An International Journal 16 6 (2009): 729-740.
    Publicado • 10.1108/14635770911000079
  50. Gomes, Carlos F.; Yasin, Mahmoud M.; Lisboa, João V.. "Project management in the context of organizational change: The case of the Portuguese public sector". International Journal of Public Sector Management 21 6 (2008): 573-585.
    Publicado • 10.1108/09513550810896479
  51. Gomes, Carlos F.; Yasin, Mahmoud M.. "Information Relevance and Availability: Toward Effective Management of Projects in Public Sector". Journal of International Technology and Information Management 17 3/4 (2008): 307-320.
    Publicado
  52. Gomes, Carlos F.; Yasin, Mahmoud M.; Lisboa, João V.. "An empirical investigation of manufacturing performance measures utilization: The perspectives of executives and financial analysts". International Journal of Productivity and Performance Management 56 3 (2007): 187-204.
    Publicado • 10.1108/17410400710731419
  53. Gomes, Carlos F.; Yasin, Mahmoud M.; Lisboa, João V.. "The dimensionality and utilization of performance measures in a manufacturing operational context: Organizational change implications". Cross Cultural Management: An International Journal 14 4 (2007): 286-306.
    Publicado • 10.1108/13527600710830322
  54. Gomes, Carlos F.; Yasin, Mahmoud M.; Lisboa, João V.. "The effectiveness of hospitality service operations: measurement and implementation concerns". International Journal of Contemporary Hospitality Management 19 7 (2007): 560-573.
    Publicado • 10.1108/09596110710818301
  55. Gomes, Carlos F.; Yasin, Mahmoud M.; Lisboa, João V.. "An investigation of information availability and sharability for organisational performance measures". International Journal of Business Information Systems 2 1 (2007): 1-1.
    Publicado • 10.1504/IJBIS.2007.011413
  56. Gomes, Carlos F.; Yasin, Mahmoud M.; Lisboa, João V.. "An assessment of the key success factors of manufacturing performance from the perspective of external decision-makers". International Journal of Business and Systems Research 1 2 (2007): 148-148.
    Publicado • 10.1504/IJBSR.2007.015373
  57. Gomes, C.F.; Yasin, M.M.; Lisboa, J.V.; Gomes, Carlos F.; Yasin, Mahmoud M.; Lisboa, João V.. "The measurement of operational performance effectiveness: an innovative organisational approach". International Journal of Business Innovation and Research 1 4 (2007): 337-364. http://www.scopus.com/inward/record.url?eid=2-s2.0-41049088976&partnerID=MN8TOARS.
    Publicado • 10.1504/IJBIR.2007.013724
  58. Gomes, Carlos F.; Yasin, Mahmoud M.; Lisboa, João V.. "Performance measurement practices in manufacturing firms: an empirical investigation". Journal of Manufacturing Technology Management 17 2 (2006): 144-167.
    Publicado • 10.1108/17410380610642241
  59. Gomes, Carlos F.; Yasin, Mahmoud M.; Lisboa, João V.. "Key performance factors of manufacturing effective performance: The impact of customers and employees". The TQM Magazine 18 4 (2006): 323-340.
    Publicado • 10.1108/09544780610671011
  60. Gomes, Carlos F.; Yasin, Mahmoud M.; Lisboa, João V.. "An examination of manufacturing organizations' performance evaluation: Analysis, implications and a framework for future research". International Journal of Operations & Production Management 24 5 (2004): 488-513.
    Publicado • 10.1108/01443570410532551
  61. Gomes, Carlos F.; Yasin, Mahmoud M.; Lisboa, João V.. "A literature review of manufacturing performance measures and measurement in an organizational context: a framework and direction for future research". Journal of Manufacturing Technology Management 15 6 (2004): 511-530.
    Publicado • 10.1108/17410380410547906
  62. Gomes, Carlos F.; Lisboa, João V.; Yasin, Mahmoud M.. "Enhancing Customer Responsiveness: The Impact of Operational Sequencing Rules". Competitiveness Review: An International Business Journal incorporating Journal of Global Competitiveness 13 2 (2003): 70-76.
    Publicado • 10.1108/eb046461
  63. Gomes, Carlos F.; Lisboa, João V.; Yasin, Mahmoud M.. "An open Systems View of Business education: A simulation Approach". International Journal of Management 18 4 (2003): 473-481.
    Publicado
  64. Gomes, C.F.; Lisboa, J.V.; Yasin, M.M.. "Enhancing customer responsiveness: The impact of operational sequencing rules". Competitiveness Review 13 2 (2003): 70-76. http://www.scopus.com/inward/record.url?eid=2-s2.0-84879516662&partnerID=MN8TOARS.
  65. Augusto, Mario G.; Gomes, Carlos F.; Lisboa, João V.; Yasin, Mahmoud M.. "Capital Structure of Portuguese firms: Strategy, Tactics and Culture". Journal of Global Business 13 25 (2002): 17-26.
    Publicado
Artigo em revista (magazine)
  1. Gomes, Carlos F.. "Simulação: Instrumento de novos métodos de produção na indústria têxtil", Nova Têxtil, 1994
Capítulo de livro
  1. Gomes, Carlos F.. "Organizational performance management: Trends, challenges, and solutions". In Emerging Topics in Management Studies, editado por Patrícia Pereira da Silva; Susana Jorge; Patrícia Moura e Sá, 167-188. Coimbra, Portugal: Imprensa da Universidade de Coimbra, 2020.
    Publicado
  2. Elsa Pedroso; Gomes, Carlos F.. "The role of management accounting in promoting organizational performance: A literature review". In Emerging Topics in Management Studies, editado por Patrícia Pereira da Silva; Susana Jorge; Patrícia Moura e Sá, 189-207. Coimbra, Portugal: Imprensa da Universidade de Coimbra, 2020.
    Publicado
  3. Yasin, Mahmoud M.; Torres, Pedro; Gomes, Carlos F.. "Enhancing the Effectiveness of Mobile Electronic Commerce strategy: A Customer-Orientation Approach". In Mobile Electronic Commerce: Foundations, Development and Applications, 1-18. EUA, Estados Unidos: CRC Press - Taylor & Francis Group, 2014.
    Publicado
  4. Sá, Cristina; Martins, António; Gomes, Carlos F.. "Tax morale dimensions analysis in Portugal". In Interdisciplinary Insights on Fraud, 105-126. Cambridge, Reino Unido: Cambridge Scholar Publishing,, 2014.
    Publicado
  5. Gomes, Carlos F.; Yasin, Mahmoud M.; Miller, Phillip E.. "Toward Improving Performance Management in a Healthcare Operational Environment: A Customer-Orientation Approach". In Service Management in Health & Wellness Services, 99-120. Dubuque, IA, Estados Unidos: Kendall Hunt Publishing Company, 2013.
    Publicado
  6. Mamede, Pedro; Gomes, Carlos F.. "Corporate sustainability measurement in Portuguese manufacturing organizations". In Green Design, Materials and Manufacturing Processes, 685-690. EUA, Estados Unidos: CRC Press – Taylor & Francis, 2013.
    Publicado
  7. Gomes, Carlos F.. "A gestão de performance organizacional num contexto de internacionalização". In Os desafios da internacionalização: as empresas num contexto global, 365-404. Caxias do Sul - Brasil, Brasil: EDUCS - Editora da Universidade de Caxias do Sul, 2012.
    Publicado
  8. Gomes, Carlos F.. "A Gestão das Actividades Produtivas". In Introdução à Gestão das Organizações, 577-638. Porto, Portugal: Vida Económica, 2011.
    Publicado
  9. Gomes, Carlos F.. "A Gestão das Actividades Produtivas". In Introdução à Gestão das Organizações, 575-636. Porto, Portugal: Vida Económica, 2008.
    Publicado
  10. Gomes, Carlos F.. "A Gestão das Actividades Produtivas". In Introdução à Gestão das Organizações, 575-636. Porto, Portugal: Vida Económica, 2004.
    Publicado
Livro
  1. João V. Lisboa; Gomes, Carlos F.. Gestão de Operações. Porto, Portugal: Vida Económica. 2019.
    Publicado
  2. Lisboa, João V.; Gomes, Carlos F.. Gestão de Operações. Porto, Portugal: Vida Económica. 2008.
    Publicado
  3. Lisboa, João V.; Gomes, Carlos F.. Gestão de Operações. Porto, Portugal: Vida Económica. 2006.
    Publicado
  4. Gomes, Carlos F.. A avaliação de performance nas empresas portuguesas – O triângulo da eficácia. Porto, Portugal: Vida Económica. 2005.
    Publicado
Poster em conferência
  1. Pedroso, Elsa; Gomes, Carlos F.. "A influência dos Sistemas de Contabilidade de Gestão na performance dos gestores: uma abordagem multidimensional". Trabalho apresentado em VII CIIRH | Conference on Research and Intervention in Human Resources, 2017.
Resumo em conferência
  1. Pedroso, Elsa; Gomes, Carlos F.. Autor correspondente: Pedroso, Elsa. "Exploring the Interrelationship among Management Accounting Systems, Decentralisation, and Organisational Performance". Trabalho apresentado em PLS2022-International Conference on Partial Least Squares Structural Equation Modeling, Cluj-Napoca, 2022.
    Aceite para publicação
  2. Pedroso, Elsa; Gomes, Carlos F.. "The influence of competitive environment uncertainty on the management accounting system's effectiveness". Trabalho apresentado em CIBEC2022 | XV Congreso Iberoamericano de Contabilidad de Gestión, Santiago, 2022.
    Aceite para publicação
  3. Castelo, Aline; Gomes, Carlos F.. "Medição de desempenho nas instituições de ensino superior: A percepção dos docentes". Trabalho apresentado em XXV SemeAd - Seminários em Administração, São Paulo, 2022.
    Aceite para publicação
  4. Castelo, Aline; Gomes, Carlos F.. Autor correspondente: Gomes, Carlos F.. "Medição de Desempenho nas Instituições de Ensino Superior: Influência a Eficácia Organizacional". Trabalho apresentado em Congresso Anpcont, Foz do Iguaçu, 2022.
    Aceite para publicação
  5. Pedroso, Elsa; Gomes, Carlos F.. Autor correspondente: Pedroso, Elsa. "The influence of top managers support on the utilization of management accounting systems: The mediation role of intangible resources". Trabalho apresentado em XXI Congreso Internacional AECA, Toledo, 2021.
    Publicado
  6. Pedroso, Elsa; Gomes, Carlos F.. Autor correspondente: Pedroso, Elsa. "The influence of management accounting systems on performance: The mediation role of intangible resources". Trabalho apresentado em CIBEC2021 |XV Congreso Iberoamericano de Contabilidad de Gestión, Cali, 2021.
    Publicado
  7. Pedroso, Elsa; Gomes, Carlos F.. "Influence of management accounting systems on organizational performance: The moderator effect of decentralization of decision-making". Trabalho apresentado em CIBEC2020 | XIV Congreso Iberoamericano de Contabilidad de Gestión, Sevilha, 2020.
    Aceite para publicação
  8. Bezerra, George C.L.; Gomes, Carlos F.. "Customer expectations regarding the airport service quality: a structural model". Trabalho apresentado em SITRAER– Air Transportation Symposium, Brasília, 2019.
    Publicado
  9. Pedroso, Elsa; Gomes, Carlos F.. "Influence of management accounting information on managerial performance: The moderator effect of competitive environment". Trabalho apresentado em 29th EBES Conference, Lisboa, 2019.
    Publicado
  10. Pedroso, Elsa; Gomes, Carlos F.. "Influência dos gestores de topo na eficácia do Sistema de Contabilidade de Gestão: O efeito mediador dos utilizadores da informação e do processo de decisão". Trabalho apresentado em ., IX Conferência Internacional de Investigação e Intervenção em Recursos Humanos, Porto, 2019.
    Publicado
  11. Pedroso, Elsa; Gomes, Carlos F.. "Revisão de literatura sobre o impacto da Contabilidade de Gestão na Performance: Quadro conceptual e direções de investigação futura". Trabalho apresentado em XXIV | Workshop on Accounting and Management Control | Memorial Raymond Konopka, Coimbra, 2019.
    Publicado
  12. Pedroso, Elsa; Gomes, Carlos F.. "A influência dos Sistemas de Contabilidade de Gestão na performance dos gestores: uma abordagem multidimensional". Trabalho apresentado em VII CIIRH | Conference on Research and Intervention in Human Resources,, Porto, 2017.
    Publicado
  13. Gomes, Carlos F.; Yasin, Mahmoud M.; Lisboa, João V.. "The Theory and Practice of Manufacturing Performance Measure: A Literature Review and Directions for Future Research". Trabalho apresentado em 32th Annual Meeting of the Decision Science Institute, San Francisco, 2001.
    Publicado
  14. Gomes, Carlos F.; Ricciulli, António; Lisboa, João V.. "Implementing Advanced Manufacturing Technologies: The Influence of External Stakeholders". Trabalho apresentado em 30th Annual Meeting of the Decision Science Institute, New Orleans, 1999.
    Publicado
Distinções

Outra distinção

2016 ANPET 2016 Scientific Production Award paper "Measuring Performance in Complex Settings: An Exploratory Study of the Practices in the Airport Sector", publicado nas atas da XXX ANPET - Congresso de Pesquisa e Ensino em Transportes, Rio de Janeiro, Bras
2014 Distinguished Paper Award in Global Business Strategy for the paper "Competitive Strategies in the Portuguese Service Sector" published in the proceedings of North American Management Society - MBAA International Conference
2014 Distinguished Paper Award in Teaching Management for the paper "The Role of Business Internships in Understanding Effective Performance and Employment published in the proceedings of North American Management Society - MBAA International Conference
2012 Distinguished Paper Award in Global Business Strategy for the paper "Managing Public Sector Projects in Portugal: Meeting the Challenge through Effective Leadership”, published in the Proceedings of North American Management Society - MBAA International
2011 Outstanding Paper Award Winner at the Literati Network Awards for Excellence for the paper "Assessing operational effectiveness in healthcare organizations: A systematic approach” published in the International Journal of Health Care Quality Assurance
Emerald Group Publishing Limited, Portugal
2011 Best Paper of the Information Management Division for the paper "Interacção entre Gestores Funcionais e Responsáveis pelas Tecnologias de Informação: Implicações na Performance Organizacional" published in the Proceedings of the XXXIII EnANPAD
ANPAD, Portugal