Personal identification

Full name

Carlos Alberto Mesquita Pinto Bessa

Citation names

• Bessa, Carlos

Author identifiers

Ciência ID

D51B-240E-DD0D

ORCID iD

0000-0003-2752-0391

Telephones

Mobile phone

• 913062273 (Personal)

Addresses

• Avenida Araújo e Silva, 142 B - 1º. Frente, 4560-451, Penafiel, Penafiel, Portugal (Personal)

Knowledge fields

• Social Sciences - Economics and Business - Business and Management

	Degree	Classification
2019/06/18 Concluded	Pós-Graduado em Marketing Digital e E-Commerce (Postgraduate Program) Major in Marketing Digital Instituto Superior de Entre Douro e Vouga, Portugal
2014/09/15 - 2017/09/28 Concluded	Economía de la Empresa y Finanzas (Doctor) Major in Ciências Sociales y Jurídicas Universidad Rey Juan Carlos - Campus de Madrid, Spain
2009/11/13 Concluded	Mestrado em Gestão de Marketing (Master's Degree) Major in Gestão de Marketing Instituto Português de Administração de Marketing, Portugal	15
2008/02/21 Concluded	Licenciatura em Gestão de Marketing (Licenciate Degree) Major in Gestão de Marketing Instituto Português de Administração de Marketing, Portugal	14

Teaching in Higher Education

	Category Host institution	Employer
2020/09/07 - Current	Adjunct Teacher (Polytechnic Teacher)	Instituto Superior Politécnico Gaya, Portugal
	Instituto Superior Politécnico Gaya Escola Superior de Ciências Empresariais, Portugal
2018/10/01 - Current	Invited Adjunct Teacher (Polytechnic Teacher)	Instituto Politécnico de Bragança Escola Superior de Comunicação Administração e Turismo, Portugal
2021/10/01 - 2024/08/31	Invited Assistant (Polytechnic Teacher)	Instituto Politécnico de Viana do Castelo, Portugal
2019/09/16 - 2020/07/24	Invited Assistant (Polytechnic Teacher)	Instituto Politécnico de Viseu Escola Superior de Tecnologia e Gestão de Lamego, Portugal
	Instituto Politécnico de Viseu Escola Superior de Tecnologia e Gestão de Lamego, Portugal
2019/02/19 - 2019/07/31	Invited Assistant (University Teacher)	Universidade de Trás-os-Montes e Alto Douro, Portugal
2018 - 2019	Invited Assistant (Polytechnic Teacher)	Instituto Politécnico de Bragança, Portugal

Publications

Book chapter	António Cardoso; António Cristóvão; Gustavo Benevides; Carlos Bessa; Álvaro Cairrão; Manuel Sousa Pereira. "Environmental Awareness and E-Waste Management: A Study on Consumer Behavior and Green Marketing Strategies in Luanda". 2026. 10.1007/978-3-031-99151-6_17 Carlos Bessa; Isabel Machado; Vera Lúcia Pires. "The Influence of Sociodemographic Variables on Citizen Satisfaction with the Quality of Public Services". 2026. 10.1007/978-3-031-99151-6_20 Carlos Bessa; Isabel Machado; Vera Lúcia Pires. "Job Satisfaction Among Portuguese Workers". 2026. 10.1007/978-3-031-99151-6_9 Carlos Pinto Bessa; Maria João Mimoso; Isabel Machado. "The Use of AI by Portuguese Higher Education Students". 2026. 10.1007/978-3-031-99147-9_7 Bessa, C.P.; Machado, I.. "The Leadership and Employee Satisfaction". 241-264. 2024. 10.1007/978-3-031-57650-8_16 Bessa, C.P.; Machado, I.. "Co-creation and Citizen Satisfaction with the Quality of Public Services". 203-215. 2024. 10.1007/978-3-031-57650-8_14 Bessa, C.P.; Machado, I.. "The Influence of Sociodemographic Variables on Worker Satisfaction". 217-240. 2024. 10.1007/978-3-031-57650-8_15
Conference paper	Manuel Pereira; Tavares, Vítor; Bessa, Carlos. "The impact of social media on the reputation of Delta and Starbucks coffee brands". Paper presented in ISPGAYA - International Congress 2025, VN Gaia, 2025. Published Bessa, Carlos. "Happiness at Work - The Influence of Demographic Variables". Paper presented in Transversalities of Artificial Intelligence, Innovation and Sustainability. ISPGAYA International Congress 2025, V.N. GAIA, 2025. Bessa, Carlos. "The Reduced Working Week". Paper presented in Transversalities of Artificial Intelligence, Innovation and Sustainability, V.N. GAIA, 2025. Bessa, Carlos; Mimoso, Maria João; Machado, Isabel. "The use of AI by Portuguese Higher Education students.". Paper presented in ISPGAYA24, Business sustainability: innovation in entrepreneurship & internationalization, 2024, Vila Nova de Gaia, Portugal., V.N. GAIA, 2024. Bessa, Carlos; Machado, Isabel; Pires, Vera. "Job satisfaction among Portuguese workers". Paper presented in Business sustainability: innovation in entrepreneurship & internationalization., Vila Nova de Gaia, 2024. Bessa, Carlos; Machado, Isabel; Pires, V.. "The influence of sociodemographic variables on citizen satisfaction with the quality of public services.". Paper presented in ISPGAYA24, Business sustainability: innovation in entrepreneurship & internationalization, 2024, Vila Nova de Gaia, Portugal., Vila Nova de Gaia, 2024. Bessa, Carlos. "The Leadership and Employee Satisfaction". Paper presented in International Congress “Digital sustainability: inclusion and transformation”, Vila Nova de Gaia, 2023. Published Bessa, Carlos. "Co-creation and Citizen Satisfaction with the Quality of Public Services". Paper presented in International Congress “Digital sustainability: inclusion and transformation”, Vila Nova de Gaia, 2023. Published Bessa, Carlos. "The Influence of Sociodemographic Variables on Worker Satisfaction". Paper presented in International Congress “Digital sustainability: inclusion and transformation”, 2023. Published Mimoso, Maria João; Bessa, Carlos. "Os desafios lançados pela inteligência artificial e o Ensino Superior". 2023. Bessa, Carlos; Pereira, Manuel Sousa; Faria, Sílvia. "Leadership: impact on the satisfaction of public administration workers in Portugal". 2023. 10.34190/ecmlg.19.1.1704
Journal article	Manuel Joaquim de Sousa Pereira; Carlos Bessa; Silvia Faria. "Leadership: impact on the satisfaction of Public Administration workers in Portugal". European Conference on Management Leadership and Governance (2023): http://dx.doi.org/10.34190/ecmlg.19.1.1704. 10.34190/ecmlg.19.1.1704
Thesis / Dissertation	Bessa, Carlos. "La Satisfacción de los Trabajadores de la Administracion Pública y la Calidad de los Servicios Prestados a los Ciudadanos/Clientes". PhD, Universidad Rey Juan Carlos, 2017.